User review
of Zoom
Standardize on ZOOM now!
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The quality of the product and customer support could not be any better. The pricing, including the FREEmium model is superb! There's no legitimate comparison for doing video webinars with up to 100 participants [who can jump into the conversation, unless muted by the moderator] WHILE also simultaneously conducting livestream video for the masses [who can submit emoticons and type in their comments] via Facebook Live or YouTube.
What aspects are problematic or could work better?
ZOOM could maybe be promoted more so that more people adopted it faster.
It would be great if there was not still a lingering need to convince people to adopt ZOOM now ... or to eliminate any doubt that ZOOM will completely own this space.
The quicker that the world standardizes on Zoom the better.
What features/services would you like to see in future versions of this product?
I would hope that ZOOM continues to execute as it has ... with the same pricing structure.
What specific problems in your company were solved by this product?
Affordable, high reliability hosting of video webinars for invited participants in a manner that ALSO allows for sharing the meeting in realtime with the masses via Facebook and YouTube livestreaming.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Health, Wellness and Fitness
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Skype for Business
Why did you decide to change it?
Skype is too expensive and difficult to implement live events with Facebook and YouTube across different user's platforms, ie Skype support is what one would expect from Microsoft (ie the reason businesses leave Microsoft even though their people are used to putting up with the lousy product).
Are you satisfied with the change?
Definitely
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
Free for basic video conferencing ... $54.99 per user for hosting video webinars AND Facebook/YouTube LIVEstreamed events.
What is your total annual cost for using this product?
We've budgetted $10,000 ... it doesn't look like we will need to spend that much.
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
Nope
FEATURE DETAILS
Universal Video Collaboration
Mobile/Personal Collaboration amazing
5
Telepresence amazing
5
Virtual Meeting Rooms amazing
5
Presentation
Post Call Reporting amazing
5
Preparation Mode amazing
5
Polling amazing
5
Control Passing amazing
5
Screenshots amazing
5
Participation
No Codes amazing
5
Toll-Free Coding amazing
5
Social Media Integration amazing
5
Web Conferencing
Encryption amazing
5
Mobile Enabled amazing
5
Breakout Rooms amazing
5
Cloud Storage amazing
5
Video Content Management
Secure Video Capture amazing
5
Content Management, Administration, and Delivery amazing
5
