What are the best aspects of this product?
With Zuora we can put clients into batches and this is great for easier invoicing, we are able to put clients into a credit card batch for those who pay via credit, also we put clients into external batch for those who pay external and so on. With this software, invoicing is quick and easy. Zuora sends automated emails to clients and this is really helpful for our business. I love their support service, always ready to help.
What aspects are problematic or could work better?
They need to make some improvements on reporting features, because it takes some time to receive the information I need. The good thing is that Zuora allows to create own invoice templates, but they could make this feature more simple.
What specific problems in your company were solved by this product?
Zuora is user-friendly software, easy to set up, easy to learn and saves us so much time.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
Less than 1 year
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