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Zuora REVIEW

Accounting Software

6 user reviews
USER SATISFACTION 99%
OUR SCORE 7.2

What is Zuora?

Zuora is a leading commerce, billing, and finance platform to allow your subscription business to succeed. It is the fastest-growing on-demand subscription billing and payment service. The tool’s platform changes how subscription businesses manage and sell to their customers and lets them bring new products to market in less time, with less hassle.

The company is established by SaaS industry visionaries and veterans from salesforce.com, WebEx, Accenture, Postini (now Google), and Oracle.

Zuora is used by over 500 customers across diverse industries such as media, communications, healthcare, education, and more. From startups that became big to large enterprises, the tool enables subscription businesses to get customers, increase cash flow, and minimize churn.

With Zuora, organizations can adopt creative pricing and packaging strategies to gain more market share, monitor high volume self-service sales, as well as high value assisted sales, automate billing and payment operations, streamline accounting close and revenue recognition processes, and make decisions based on key subscription metrics. These services are available on a unified cloud solution that maintains the highest standards of security and compliance.

Overview of Zuora Benefits

With Zuora, subscription companies across multiple industries can grow revenues and scale by rapidly bringing new services to market without being held back by the usual operational constraints.

Zuora allows you to have a better business by thriving on delivering value and cultivating strong customer relationships, letting you build a sustainable recurring revenue stream.

Zuora frees you up with the other operational constraints so you can focus more on your business operations without any worries. Get complete visibility into how your operations and services are performing, the value of your customers, and the way your billings, cash, revenue, and churn are doing.

Zuora gives you the flexibility to create pricing plans, bundles, promotional campaigns, or offers to get new customer acquisition without waiting for IT resources or worrying about finances.

Zuora’s rating and billing system can take care of complex subscription invoicing and payments details for you.  It allows you to summarize and reconcile transactions and get real-time visibility into your collections. The tool gives you real-time insights into subscription metrics, as well as insights into your accounts receivables and revenue operations.

Zuora helps you integrate and automate sales and billing operations for a more fluid, controlled quote-to-cash process.

Zuora was created with modern cloud services in mind. Your business will have the flexibility you need to package and price any new service or product with one-time charges, recurring charges, or sophisticated usage based pricing.

Overview of Zuora Features

  • Plan-based pricing catalog
  • AR management
  • Automated notifications
  • Time based discounts
  • Hierarchical enterprise billing
  • Revenue Recognition Reports
  • AR aging balances
  • Account period management
  • Key subscription metrics
  • Taxation
  • Canned as well as ad-hoc reporting
  • Quoting and subscription management in CRM
  • Subscription insights and analytics in CRM
  • Automated invoice generation and presentation
  • Electronic payment automation
  • Account close tools
  • One time, recurring and usage pricing
  • Billing in advance and arrears
  • Subscription lifecycle management
  • Pre-built gateway integration

Zuora Position In Our Categories

Position of Zuora in our main categories:

500

Zuora is one of the top 500 Accounting Software products

100

Zuora is one of the top 100 Shopping Cart Software products

500

Zuora is one of the top 500
Accounting Software products

100

Zuora is one of the top 100
Shopping Cart Software products


Zuora is also listed in the following subcategories:

Category:Position:Category:Position:
Billing and Invoicing Software#89
Category:Position:
Billing and Invoicing Software#89

There are well-liked and widely used solutions in each software group. But are they necessarily the best fit for your organization’s special needs? A market-leading software solution may have thousands of customers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Zuora reviews and think about the factors that you wish to have in the software such as the cost, main functionality, available integrations etc. Then, shortlist a few apps that fit your requirements. Try out the free trials of these products, read online opinions, get explanations from the maker, and do your research meticulously. This profound groundwork is certain to aid you find the finest software platform for your firm’s specific wants.

How Much Does Zuora Cost?

Zuora Pricing Plans:

Zuora offers a free trial, where you will be given your own application environment along with a tutorial guide on how to set up a subscription business. With your free trial account, you can customize product and rate plans, create subscriptions and customers in seconds, and amend consumer subscriptions, among others.

Zuora does not make its pricing available to the public. However it has a plan-based product catalog, giving customers pricing flexibility and suited to the needs of the customer.

Under the tool’s plan-based product catalog, businesses can define one-time or recurring billing periods: Usage based pricing models are also available. For more Zuora price details, contact the vendor.

User Satisfaction

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zuora reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zuora. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

151

NEGATIVE SOCIAL MENTIONS

1

Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • USA
  • UK
  • Canada
  • Europe
  • Australia
  • Germany
  • Latin America
  • Middle-East
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • SaaS

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

What are Zuora pricing details?

Zuora Pricing Plans:

Zuora offers a free trial, where you will be given your own application environment along with a tutorial guide on how to set up a subscription business. With your free trial account, you can customize product and rate plans, create subscriptions and customers in seconds, and amend consumer subscriptions, among others.

Zuora does not make its pricing available to the public. However it has a plan-based product catalog, giving customers pricing flexibility and suited to the needs of the customer.

Under the tool’s plan-based product catalog, businesses can define one-time or recurring billing periods: Usage based pricing models are also available. For more Zuora price details, contact the vendor.

What integrations are available for Zuora?

  • FinancialForce
  • Intacct
  • NetSuite
  • Salesforce.com
  • Workday
  • Salesforce Sales Cloud
  • QuickBooks Online

User reviews


User reviews in total: 6

4
2
0
0
0

Average Rating:

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The most favorable review

Nick

3 months ago


Pros:
Zuora has made an integration with Salesforce. With standard reporting features we are allowed to see our critical subscription metrics. With quoting module we build a robust process for sales so we can see the progress of our pricing and discounting strategies.

Cons:
I would like to see some improvements in revenue recognition features. However, there are lot of improvements in Zuora.

The least favorable review

Bryant

3 months ago


Pros:
Zuora offers great integration with Salesforce, once we got the rules everything was easy. Also, we are able to set roles, we can set certain task to each user role, and the others are able to view the billing data. Doesn’t show the full credit card number and that means that the software is confidential.

Cons:
I would like to see improvements in their reporting features, also the interface where you can create reports is not simple and you need to search for tools.

Published 3 months ago
Verified
user
Zuora has made an integration with Salesforce. With standard reporting features we are allowed to see our critical subscription metrics. With quoting module we build a...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Zuora offers great integration with Salesforce, once we got the rules everything was easy. Also, we are able to set roles, we can set certain task to each user role, and...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Zuora is intuitive and easy to set up. Their support team is excellent, they helped for sales implementation to support and they worry for their customer success...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Zuora is user-friendly, responsive, and easy to set-up and what’s important they are open to new ideas and suggestion, they made important changes and customizations....



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Published 8 months ago
Verified
user
We moved to Zuora from very complex and inflexible platform. Zuora provides us with great features and we definitely love this software. We are allowed to create a custom...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
With Zuora we can put clients into batches and this is great for easier invoicing, we are able to put clients into a credit card batch for those who pay via credit, also...



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