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User review of Zuper

Best field service management software that can help you in running the business smoothly

- by Vysakh T R

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Quotation Management
Contract Management
Mobile Application for Technicians

What aspects are problematic or could work better?

Customization of the software and mobile application
Integration with other applications
Templates Setting for Reports

What features/services would you like to see in future versions of this product?

Better customization features for users in Desktop and Mobile applications
Easier Template setting formats

What specific problems in your company were solved by this product?

Scheduling and managing jobs
Document management

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

NA

What is your total annual cost for using this product?

NA

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

NA

FEATURE DETAILS

Field Service Management

Dispatch Management
5
amazing
Electronic Signature
4
very good
Inventory Control
4
very good
Mobile Access
4
very good
Routing Technician Management
4
very good
Work Order Management
4
very good