Zuper Review
What is Zuper?
Zuper is a full-featured set of FSM solutions that may help you scale your service, improve customer experience, and streamline your field activities. Fast-growing enterprises can use its extensive feature set, user-friendly design, third-party integrations, and professional service and support.
The platform provides cutting-edge field service management capabilities like intelligent dispatching, which automates dispatching for all your work orders with smoother workflows, and location intelligence, which enables you to track your technicians on the job site and receive real-time updates on all of your jobs. Additionally, it effectively uses automation to organize and plan your work orders, manage assets, and keep track of maintenance logs, scheduled maintenance and repairs, and other things.
Zuper also provides tools for managing a range of financial-related tasks. For instance, invoice management enables you to generate, send, and manage all your invoices, whereas estimate management allows you to develop and distribute customizable project estimates quickly. Meanwhile, contact management develops agreements for pre-planned, preventative maintenance or other continuous services.
Show MoreOverview of Zuper Benefits
Streamlined Scheduling and Dispatching
Zuper features a work order management system that helps you automate, organize, prioritize, and manage job requests, technician scheduling, and dispatching for more effective operations and better workflows. Additionally, using the software’s intuitive drag-and-drop scheduling tool, you may assign new assignments automatically based on key factors like availability, location, and qualifications. Zuper’s intelligent dispatching efficiently distributes duties, ensuring that the proper individual is always there and equipped with the necessary information.
Field Technician Tools
Zuper gives you and your field service personnel the necessary resources to perform their duties effectively. Your technicians can use Android and iOS devices to offer digital payments on the job site and automate paperwork and workflow procedures. Additionally, it provides complete insight into project specifics, client preferences, and accounting procedures, enabling technicians to assist clients better and concentrate on their actual work. Your technicians can also punch in and out, change timesheets, help real-time chat with task progress updates, send automated notifications for every job, and use the Zuper mobile app.
Finance-related Management
With just a few clicks, Zuper enables you to quickly produce customized estimates that the client can use to prioritize work opportunities while you’re on the go. The platform allows you to modify, search, sign, and keep all of your contracts in one location, integrating them with your jobs, assets, and preventative maintenance schedule. Additionally, Zuper enables you to start taking payments using digital payment services like Stripe as well as credit, debit, e-checks, online ACH payments, and via mobile. You can also use the app to track technician work schedules, locations, clock-ins and outs, overtime, and project specifics.
Show MoreOverview of Zuper Features
- Field Service Scheduling
- Work Order Management
- Intelligent Dispatching
- Field Service Asset Management
- Location Intelligence
- Timesheet Management
- Contact Management
- Invoice Management
Awards & Quality Certificates
Zuper Position In Our Categories
Since businesses have distinctive business wants, it is only reasonable they abstain from going for a one-size-fits-all, “perfect” software solution. However, it would be hard to try to find such application even among recognizable software products. The clever thing to do can be to tabulate the numerous essential aspects which entail scrutiny such as key features, plans, technical skill levels of staff members, organizational size, etc. After which, you should perform the research thoroughly. Have a look at these Zuper analyses and look over the other software options in your list in detail. Such well-rounded research ascertain you take out mismatched applications and select the system that has all the function your business requires to be successful.
Position of Zuper in our main categories:
Each business has its own characteristics, and may need a particular type of Field Service Management Software - FSM solution that will be designed for their company size, type of customers and staff and even individual industry they deal with. You should not count on finding a perfect software that will work for every business regardless of their background is. It may be a good idea to read a few Zuper Field Service Management Software - FSM reviews first and even then you should keep in mind what the solution is intended to do for your company and your employees. Do you require an easy and straightforward service with only elementary functions? Will you actually make use of the advanced tools needed by pros and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to get a solid service that will fit your budget.
How Much Does Zuper Cost?
Zuper Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Zuper pricing details?
Zuper Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Zuper’s SME and enterprise pricing information is available only upon request.
User Satisfaction
Positive Social Media Mentions
28
Negative Social Media Mentions
1
We are aware that when you choose to get a Field Service Management Software - FSM it’s vital not only to find out how experts score it in their reviews, but also to find out whether the real people and businesses that use this software are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zuper reviews across a vast array of social media sites. The data is then presented in a simple to digest way indicating how many clients had positive and negative experience with Zuper. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.
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Screenshots
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Zuper?
Zuper integrates with over 30 third-party applications including:
- HubSpot
- Slack
- Quickbooks Intuit
- Zendesk
- Microsoft Teams
- Zoho
- Concur
- SurveyMonkey
- Twilio
Zuper User Reviews
Zuper average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Quotation Management Contract Management Mobile Application for Technicians
CONS: Customization of the software and mobile application Integration with other applications Templates Setting for Reports
The least favorable review
PROS: UI and easy of using the application makes this application effective to use and gives open option for Marketplaces
CONS: More Marketplaces features should be enabled like Whatsapp Integration.
More reviews from 7 actual users:
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UI is the most important aspect to consider any CRM application, Zuper is best in its class
Read full review >
3/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.05.2023
Company Size: More than 100 Employees
Industry: Information Technology and Services
PROS: UI and easy of using the application makes this application effective to use and gives open option for Marketplaces
CONS: More Marketplaces features should be enabled like Whatsapp Integration.
Best field service management software that can help you in running the business smoothly
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 22.05.2023
Company Size: 11-50 Employees
Industry: N/A
PROS: Quotation Management Contract Management Mobile Application for Technicians
CONS: Customization of the software and mobile application Integration with other applications Templates Setting for Reports
All in One FSM Solution
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 22.05.2023
Company Size: 11-50 Employees
Industry: Information Technology and Services
PROS: The platform is designed for easy management of work orders and field operations, with additional value provided by advanced features like asset management and contract modules. The mobile app is also highly praised for its flexibility and overall quality.
CONS: The reports platform can be developed and could be extracted in additional formats.
The Field Service Management Software That Can Help Your Business Grow
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 15.05.2023
Company Size: 11-50 Employees
Industry: Information Technology and Services
PROS: Easy to use: Zuper is very easy to use, even for people who are not tech-savvy. The user interface is clean and intuitive, and the software is packed with features that can help you manage your field operations more efficiently. Powerful features: Zuper is very powerful. It can handle a wide range of tasks, from scheduling appointments to tracking employee time and attendance. The software also offers a variety of integrations with other business software, which can help you save time and money. Affordable: Zuper is very affordable. The software is available on a pay-as-you-go basis, so you only pay for the features that you need.
CONS: The mobile app could be improved. The Zuper mobile app is functional, but it's not as user-friendly as the web-based version. The app could be improved with a more intuitive interface and more features. The reporting could be more detailed. Zuper's reporting features are basic. They could be improved with more detailed reports that provide more insights into the performance of your field operations. The customer support could be faster. Zuper's customer support is responsive, but it could be faster. The company could improve its customer support by hiring more staff and providing 24/7 support.
One-stop shop for effortlessly managing your field sales & service
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 08.05.2023
Company Size: 11-50 Employees
Industry: N/A
PROS: Contract management Customer approvals & feedbacks Team communication and notifications Proof of service management Mobile application Option to upload images and videos
CONS: Finance Module and Integration with external finance suites
All-in-one FSM software
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 04.05.2023
Company Size: N/A
Industry: N/A
PROS: Zuper is a complete solution where you have all features a field service management team can require. Easy and high friendly user with an extraordinary user experience. Zuper also has a fantastic support team that gets involved and helps you with any problem. It is honestly a brilliant field service tool.
CONS: Nothing so far. Zuper is bringing new features on a regular cadence to ease operations.
An all-inclusive and easy to use FSM Solution
Read full review >
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 24.04.2023
Company Size: More than 100 Employees
Industry: Wholesale
PROS: The application is easy to use across the user base, i.e. for the admin and front-end users. The wide array of modules, features and functionality ensure that Zuper can be the right fit for any industry.
CONS: The quotations and invoices modules could be enhanced to support accounting needs of small businesses, this will allow small business to only run on Zuper without having the need to bring on another accounting tool.
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Zuper user reviews
UI is the most important aspect to consider any CRM application, Zuper is best in its class
Read full review >
3/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.05.2023
Company Size: More than 100 Employees
Industry: Information Technology and Services
Best field service management software that can help you in running the business smoothly
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 22.05.2023
Company Size: 11-50 Employees
Industry: N/A
All in One FSM Solution
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 22.05.2023
Company Size: 11-50 Employees
Industry: Information Technology and Services
The Field Service Management Software That Can Help Your Business Grow
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 15.05.2023
Company Size: 11-50 Employees
Industry: Information Technology and Services
One-stop shop for effortlessly managing your field sales & service
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 08.05.2023
Company Size: 11-50 Employees
Industry: N/A
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