The Field Service Management Software That Can Help Your Business Grow

What are the best aspects of this product?

Easy to use: Zuper is very easy to use, even for people who are not tech-savvy. The user interface is clean and intuitive, and the software is packed with features that can help you manage your field operations more efficiently.
Powerful features: Zuper is very powerful. It can handle a wide range of tasks, from scheduling appointments to tracking employee time and attendance. The software also offers a variety of integrations with other business software, which can help you save time and money.
Affordable: Zuper is very affordable. The software is available on a pay-as-you-go basis, so you only pay for the features that you need.

What aspects are problematic or could work better?

The mobile app could be improved. The Zuper mobile app is functional, but it's not as user-friendly as the web-based version. The app could be improved with a more intuitive interface and more features.
The reporting could be more detailed. Zuper's reporting features are basic. They could be improved with more detailed reports that provide more insights into the performance of your field operations.
The customer support could be faster. Zuper's customer support is responsive, but it could be faster. The company could improve its customer support by hiring more staff and providing 24/7 support.

What features/services would you like to see in future versions of this product?

A more intuitive mobile app. The Zuper mobile app is functional, but it's not as user-friendly as the web-based version. The app could be improved with a more intuitive interface and more features.
More detailed reporting. Zuper's reporting features are basic. They could be improved with more detailed reports that provide more insights into the performance of your field operations.
24/7 customer support. Zuper's customer support is responsive, but it could be faster. The company could improve its customer support by hiring more staff and providing 24/7 support.
Integration with other business software. Zuper integrates with a variety of other business software, but there are a few more integrations that would be helpful. For example, it would be great if Zuper could integrate with CRM software and accounting software.
AI-powered features. Zuper could use AI to improve its features and services. For example, AI could be used to automate tasks, provide insights, and improve customer service.

What specific problems in your company were solved by this product?

Scheduling and dispatching: Zuper makes it easy to schedule appointments and dispatch technicians. This has saved us a lot of time and hassle.
Time and attendance: Zuper tracks employee time and attendance. This has helped us to ensure that our employees are working the hours that they are supposed to be working.
Customer communication: Zuper makes it easy to communicate with customers. This has helped us to improve our customer service.

Are you a current user of this product?

Yes