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User review of Zuper

UI is the most important aspect to consider any CRM application, Zuper is best in its class

- by Lakshay Maheshwari

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

UI and easy of using the application makes this application effective to use and gives open option for Marketplaces

What aspects are problematic or could work better?

More Marketplaces features should be enabled like Whatsapp Integration.

What features/services would you like to see in future versions of this product?

Ease of Integrations as direct plugins

What specific problems in your company were solved by this product?

Zuper is a combination of CRM and field assist too, best to save cost

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Field Service Management

Dispatch Management
3
ok
Electronic Signature
3
ok
Inventory Control
2
mediocre
Mobile Access
4
very good
Routing Technician Management
3
ok
Work Order Management
3
ok