eHost Review
What is eHost?
eHost is a US-based web hosting company that has its main offices in Houston, Texas. The company was founded in 1996 and today hosts more than a million sites. eHost’s speciality is entry-level, low-cost shared web hosting. It offers a single plan packed with lots of features.
eHost provides a 45-day money back guarantee. eHost’s single plan is ideal for those who are looking for a simple solution that will help them to quickly launch their online presence.
Uptime & Reliability of eHost
eHost provides a 99.9% uptime guarantee, excluding scheduled maintenance. The company gives a one-month account credit if it fails to meet the guaranteed uptime.
eHost offers a security suite and round the clock network monitoring to ensure data security. Customers’ personal information such as credit cards details are collected utilizing SSL security and stored safely on secure servers.
Overview of eHost Features
- 99.9% uptime guarantee
- 45-day money back guarantee
- 24/7/365 customer support
- Free domain name
- Free email address
- Free marketing tools
- ‘Drag and drop’ site builder
- Thousands of templates
- Unlimited domains
- Blog setup wizard
How Much Does eHost Cost?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Shared Web Hosting Plan
$2.99
Unlimited
Unlimited
Unlimited
Unlimited
CPanel of eHost
eHost offers Cpanel to enable customers to manage their account setup and tools. The Cpanel is well-organized and filled with features such as 1-click WordPress setup, MySQL, FTP access and more. You can use it to launch an online business or for WordPress blogging.
Pros & Cons of eHost
Pros
- Affordable shared hosting plan with plenty of features
- Free marketing tools to boost your online business
- Control panel is well organized and easy to use
Cons
- Lack of choices with regards to hosting plans
- Simple hosting plan is not ideal for large businesses
User Satisfaction
Positive Social Media Mentions
20
Negative Social Media Mentions
3
We know that when you make a decision to get a Hosting Services it’s vital not only to see how professionals rank it in their reviews, but also to check whether the actual people and companies that bought it are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and eHost reviews across a broad array of social media sites. The data is then presented in a simple to understand format indicating how many users had positive and negative experience with eHost. With that information at hand you should be ready to make an informed business decision that you won’t regret.
Technical details
Top features
- Unlimited bandwidth
- Unlimited diskspace
- Free domain
- Wordpress hosting
- Unlimited sites
Platform
- Windows
- Linux
Scripting & Languages
- ASP
- Perl
- PHP
Control Panel
- CPanel
Easy Installs
- b2evolution
- Drupal
- Joomla
- Mambo
- Wordpress
- SSL
Server Location
- USA
Databases
- PHPMyAdmin
- MySQL
Support
- Phone
- Live chat
- Knowledge base
- Tickets
Customer support details
eHost offers 24/7/365 customer support through phone, online chat, and email. The company says agents respond to calls within two minutes. It provides a comprehensive knowledge base and guides to help customers with common tasks and applications. eHost also provides help in transferring customers’ website from another domain.
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eHost Comparisons
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1/5
Overall impression
Quite honestly, this site hosting service is horrible. I've been with them for less than six months and I'm pulling my hair out in frustration. If you're looking for a basic template, it may be fine. If you want to change anything though, like something as simple as a font color, be prepared for a nightmare of an experience. There are many flaws in their program. I've identified many to them, through their equally horrible Customer Service, and I'm either ignored completely, or I get the line "it's at the server level and cannot be changed." How ridiculous, and insulting! Now I'm having problems with emails. I receive an email from a potential customer, and when I try to respond, I get a message saying the eHost server cannot relay messages. WTF!? I called customer service on this issue, and they actually asked me for my email login and PASSWORD!!! Have you ever heard of a legitimate company asking for your password? Unbelievable! I was told this was needed to "replicate the issue," yet the problem was not with what was happening in my eHost email, but what was happening on the recipient side- their email. My password could not possibly be helpful in that case at all. Either the CS rep was incompetent, or something else is going on. Regardless, I left (once again) frustrated and without resolution. There are many good hosting sites out there, but eHost is not one of them. My advice? Stay far away. I'll be leaving as well, as soon as I can get another site built.
What are eHost pricing details?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Shared Web Hosting Plan
$2.99
Unlimited
Unlimited
Unlimited
Unlimited
Frequently asked questions about eHost
Are their hosting services secure?
eHost offers a security suite and round the clock network monitoring to ensure data security.
Do they offer CPanel or any other control panels?
eHost offers Cpanel to enable customers to manage their account setup and tools.
Is it a good service for e-commerce? Do they give you SSL, shopping carts and payment processing?
eHost fully supports e-commerce. It offers features such as free online store (Cpanel), choice of shopping carts, and PayPal integration.
Is it a suitable hosting solution for Wordpress?
Yes, eHost fully supports WordPress blogs.
Do they offer unlimited email addresses and bandwidth?
eHost offers unlimited email accounts and “unmetered” bandwidth with its single hosting plan.
Do they provide both Windows and Linux hosting services?
eHost offers only Linux hosting, not Windows.
Do you get a free domain with their hosting plan?
Yes, eHost provides a free domain name with its hosting plan.
What are the acceptable payment methods?
eHost accepts major credit cards, PayPal, money orders, checks, Western Union, and bank wire transfers.
Do they give an uptime guarantee and reimburse you for downtime?
eHost provides a 99.9% uptime guarantee, excluding scheduled maintenance. The firm gives a one-month account credit if it fails to meet the guaranteed uptime.
Do they let you easily create a website without any HTML or coding experience?
Yes, eHost offers a ‘drag and drop’ site builder to help novices.
eHost User Reviews
eHost average rating:
3/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 2 actual users:
1/5
Overall impression
Quite honestly, this site hosting service is horrible. I've been with them for less than six months and I'm pulling my hair out in frustration. If you're looking for a basic template, it may be fine. If you want to change anything though, like something as simple as a font color, be prepared for a nightmare of an experience. There are many flaws in their program. I've identified many to them, through their equally horrible Customer Service, and I'm either ignored completely, or I get the line "it's at the server level and cannot be changed." How ridiculous, and insulting! Now I'm having problems with emails. I receive an email from a potential customer, and when I try to respond, I get a message saying the eHost server cannot relay messages. WTF!? I called customer service on this issue, and they actually asked me for my email login and PASSWORD!!! Have you ever heard of a legitimate company asking for your password? Unbelievable! I was told this was needed to "replicate the issue," yet the problem was not with what was happening in my eHost email, but what was happening on the recipient side- their email. My password could not possibly be helpful in that case at all. Either the CS rep was incompetent, or something else is going on. Regardless, I left (once again) frustrated and without resolution. There are many good hosting sites out there, but eHost is not one of them. My advice? Stay far away. I'll be leaving as well, as soon as I can get another site built.
4/5
Overall impression
Pros: Live Chat feature Helpful Tech & Billing staff More features for less
Cons: You have to be careful with leaving your Credit Card info., their auto renew or charging feature is bad, considering their website not being very informative enough, customers can easily pay more or sometimes end up irrelevant charges if you're not careful.
They don't have servers near Asia.
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