eHost is a US-based web hosting company that has its main offices in Houston, Texas. The company was founded in 1996 and today hosts more than a million sites. eHost’s speciality is entry-level, low-cost shared web hosting. It offers a single plan packed with lots of features.
eHost provides a 45-day money back guarantee. eHost’s single plan is ideal for those who are looking for a simple solution that will help them to quickly launch their online presence.
eHost provides a 99.9% uptime guarantee, excluding scheduled maintenance. The company gives a one-month account credit if it fails to meet the guaranteed uptime.
eHost offers a security suite and round the clock network monitoring to ensure data security. Customers’ personal information such as credit cards details are collected utilizing SSL security and stored safely on secure servers.
Shared Web Hosting Plans:
eHost offers Cpanel to enable customers to manage their account setup and tools. The Cpanel is well-organized and filled with features such as 1-click WordPress setup, MySQL, FTP access and more. You can use it to launch an online business or for WordPress blogging.
Pros
Cons
We are aware that when you make a decision to buy a Hosting Services it’s vital not only to see how experts evaluate it in their reviews, but also to discover whether the actual clients and businesses that use these solutions are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and eHost reviews across a wide range of social media sites. The information is then featured in an easy to digest form revealing how many customers had positive and negative experience with eHost. With that information at hand you should be equipped to make an informed purchasing choice that you won’t regret.
Top features
Platform
Scripting & Languages
Control Panel
Easy Installs
Server Location
Databases
Support
eHost offers 24/7/365 customer support through phone, online chat, and email. The company says agents respond to calls within two minutes. It provides a comprehensive knowledge base and guides to help customers with common tasks and applications. eHost also provides help in transferring customers’ website from another domain.
Overall impression
Quite honestly, this site hosting service is horrible. I've been with them for less than six months and I'm pulling my hair out in frustration. If you're looking for a basic template, it may be fine. If you want to change anything though, like something as simple as a font color, be prepared for a nightmare of an experience. There are many flaws in their program. I've identified many to them, through their equally horrible Customer Service, and I'm either ignored completely, or I get the line "it's at the server level and cannot be changed." How ridiculous, and insulting! Now I'm having problems with emails. I receive an email from a potential customer, and when I try to respond, I get a message saying the eHost server cannot relay messages. WTF!? I called customer service on this issue, and they actually asked me for my email login and PASSWORD!!! Have you ever heard of a legitimate company asking for your password? Unbelievable! I was told this was needed to "replicate the issue," yet the problem was not with what was happening in my eHost email, but what was happening on the recipient side- their email. My password could not possibly be helpful in that case at all. Either the CS rep was incompetent, or something else is going on. Regardless, I left (once again) frustrated and without resolution. There are many good hosting sites out there, but eHost is not one of them. My advice? Stay far away. I'll be leaving as well, as soon as I can get another site built.
Shared Web Hosting Plans:
eHost accepts major credit cards, PayPal, money orders, checks, Western Union, and bank wire transfers.
eHost offers a security suite and round the clock network monitoring to ensure data security.
eHost offers Cpanel to enable customers to manage their account setup and tools.
Yes, eHost provides a free domain name with its hosting plan.
Yes, eHost fully supports WordPress blogs.
eHost fully supports e-commerce. It offers features such as free online store (Cpanel), choice of shopping carts, and PayPal integration.
eHost offers only Linux hosting, not Windows.
eHost offers unlimited email accounts and “unmetered” bandwidth with its single hosting plan.
Yes, eHost offers a ‘drag and drop’ site builder to help novices.
eHost provides a 99.9% uptime guarantee, excluding scheduled maintenance. The firm gives a one-month account credit if it fails to meet the guaranteed uptime.
eHost average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
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ADD A REVIEWMore reviews from 2 actual users:
Overall impression
Quite honestly, this site hosting service is horrible. I've been with them for less than six months and I'm pulling my hair out in frustration. If you're looking for a basic template, it may be fine. If you want to change anything though, like something as simple as a font color, be prepared for a nightmare of an experience. There are many flaws in their program. I've identified many to them, through their equally horrible Customer Service, and I'm either ignored completely, or I get the line "it's at the server level and cannot be changed." How ridiculous, and insulting! Now I'm having problems with emails. I receive an email from a potential customer, and when I try to respond, I get a message saying the eHost server cannot relay messages. WTF!? I called customer service on this issue, and they actually asked me for my email login and PASSWORD!!! Have you ever heard of a legitimate company asking for your password? Unbelievable! I was told this was needed to "replicate the issue," yet the problem was not with what was happening in my eHost email, but what was happening on the recipient side- their email. My password could not possibly be helpful in that case at all. Either the CS rep was incompetent, or something else is going on. Regardless, I left (once again) frustrated and without resolution. There are many good hosting sites out there, but eHost is not one of them. My advice? Stay far away. I'll be leaving as well, as soon as I can get another site built.
Overall impression
Pros: Live Chat feature Helpful Tech & Billing staff More features for less
Cons: You have to be careful with leaving your Credit Card info., their auto renew or charging feature is bad, considering their website not being very informative enough, customers can easily pay more or sometimes end up irrelevant charges if you're not careful.
They don't have servers near Asia.
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