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GreenGeeks Review

GreenGeeks
Our score: 8.8 User satisfaction: 97%
Logo of GreenGeeks

What is GreenGeeks?

Among the more popular web hosting services that utilize green energy, GreenGeeks initially confined itself to web hosting services. But now the company has been offering reseller, VPS and dedicated hosting to larger organizations. This expansion of service has resulted in the creation of an acquisitions program, which is constantly on the lookout for hosting companies who are willing to sell their business.

Albeit the service guarantees uptimes of 99.9%, it does not indicate if it provides refunds in case its service contract is breached. GreenGeeks boasts of well-equipped data centers, which utilize Supermicro rack-mountable servers and are powered by power-efficient Intel quad-core processors. These are regularly monitored with nightly backups performed like clockwork. The data centers have 24/7 security for protection and a UPS system is in place to counter power outages.

To resellers who want to automate client management, GreenGeeks provides a free ClientExec license. This, together with cPanel and WHM enables resellers to have efficient invoicing, technical support, payment processing and provisioning. In addition, users who want to transfer their websites to the service are given free migration.

The service’s account manager portal although both light and streamlined, does not compromise functionality. Users can quickly register new domain names, adjust billing information or request site migration from the portal. Customer support can be quickly accessed through live chat.

The service comes in different hosting plans, starting at $3.96/month. It does not offer a free trial, but your investment is assured as the vendor offers a money-back guarantee.

Uptime & Reliability of GreenGeeks

 

GreenGeeks assures a 99.9% uptime guarantee. There is a 99.9% uptime service level agreement in its terms and conditions, but the company does not indicate if it will give any refund if this is breached.

GreenGeeks’ data center is based in Chicago, IL. It has Supermicro rack-mountable servers with power-efficient Intel quad-core processors. They are monitored round the clock and backed up every night. The data center is protected by 24/7 onsite security and uses a UPS system.

Overview of GreenGeeks Features

  • Auto responders
  • Backups
  • Control Panel
  • Linux
  • Money-back guarantee
  • MySQL
  • Perl
  • PHP
  • Uptime guarantee
  • WordPress

How Much Does GreenGeeks Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
Shared hosting
$3.95
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
RAM
1 GB RAM
$39.95
25 GB SSD
1TB
1 GB
2 GB RAM
$59.95
50 GB SSD
1,5TB
2 GB
3 GB RAM
$79.95
75 GB SSD
2TB
3 GB
4 GB RAM
$99.95
100 GB SSD
2,5TB
4 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Entry Server
$169
1x 500GB
10TB
5
2 GB DDR3
Standard Server
$269
2x 500GB
10TB
5
4 GB DDR3
Elite Server
$319
2x 500GB
10TB
5
8 GB DDR3
Pro Server
$439
2x 500GB
10TB
5
16 GB DDR3

CPanel of GreenGeeks

GreenGeeks’ hosting plans use the latest version of Cpanel and not a custom control panel. If you are experienced in website management, you will be familiar with the Cpanel, so there is nothing new to learn about it.

Pros & Cons of GreenGeeks

Pros

  •  Fast and friendly service with different levels of support
  •  Relatively cheap hosting for a green service
  •  Offers excellent security

Cons

  • Website builder can take time to learn
  • Phone support is not offered round the clock

User Satisfaction

Positive Social Media Mentions 34
Negative Social Media Mentions 1

We realize that when you choose to buy a Hosting Services it’s crucial not only to learn how experts rank it in their reviews, but also to discover whether the real users and enterprises that bought this software are actually happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and GreenGeeks reviews across a vast range of social media sites. The data is then featured in an easy to understand format revealing how many people had positive and negative experience with GreenGeeks. With that information available you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Linux

Scripting & Languages

  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base

Customer support details

GreenGeeks offers 24/7/365 live chat and email support. The tech support agents are directly employed by the company and are based in Los Angeles, Chicago, and Toronto. Phone support is also provided, but not 24/7.

GreenGeek’s website has a help center with numerous video tutorials covering Wordpress, Drupal, Cpanel, and others. It also features FAQs and a knowledge base. The Education Center on the site offers articles and “how to” help. The blog section provides offers and regular articles. GreenGeeks actively uses Facebook and Twitter to offer support and engage with its customers.

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Popular GreenGeeks Alternatives

GreenGeeks Comparisons

Top Competitors To GreenGeeks By Price

GreenGeeks user reviews

They’ve been helpful.

Read full review >
Tamara
0/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.12.2021 Company Size: N/A Industry: N/A

It’s been nearly a decade now since I’ve used Green Geeks.

Read full review >
Halie
0/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.11.2021 Company Size: N/A Industry: N/A

Still with the servces Green Geeks is offering!

Read full review >
Katheryn
0/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.11.2021 Company Size: N/A Industry: N/A

A very dependable web hosting.

Read full review >
Kallie
0/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2021 Company Size: N/A Industry: N/A

Excellent service and a hosting you can rely on.

Read full review >
Fredrick
0/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.06.2021 Company Size: N/A Industry: N/A

What are GreenGeeks pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Shared hosting
$3.95
Unlimited
Unlimited
Unlimited
No info

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
1 GB RAM
$39.95
25 GB SSD
1TB
No info
No info
1 GB
2 GB RAM
$59.95
50 GB SSD
1,5TB
No info
No info
2 GB
3 GB RAM
$79.95
75 GB SSD
2TB
No info
No info
3 GB
4 GB RAM
$99.95
100 GB SSD
2,5TB
No info
No info
4 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Entry Server
$169
1x 500GB
10TB
No info
5
2 GB DDR3
Standard Server
$269
2x 500GB
10TB
No info
5
4 GB DDR3
Elite Server
$319
2x 500GB
10TB
No info
5
8 GB DDR3
Pro Server
$439
2x 500GB
10TB
No info
5
16 GB DDR3

Frequently asked questions about GreenGeeks

Do they provide both Windows and Linux hosting services?

GreenGeeks provides only Linux hosting services, not Windows.

Do they allow you to quickly create a website without any HTML or coding experience?

GreenGeeks offers RVSiteBuilder, a free site building tool for easy website creation.

Are their hosting services secure?

GreenGeeks provides a number of security measures like constant monitoring, secured directories, and encryption.

Do they give an uptime guarantee and reimburse you for downtime?

GreenGeeks assures a 99.9% uptime guarantee and gives a money-back commitment.

Do they offer CPanel or any other control panels?

GreenGeeks offers the popular Cpanel web-based management interface to control accounts.

Is it a good hosting platform for Wordpress?

GreenGeeks offers good support including video tutorials and a knowledge base for WordPress installations.

How can I pay for their services?

GreenGeeks accepts major credit cards and PayPal.

Do they provide unlimited email addresses and bandwidth?

Yes, GreenGeeks offers unlimited email addresses and bandwidth.

Will you receive a free domain with their hosting plan?

Yes, GreenGeeks offers a free domain for life with all of its hosting plans.

GreenGeeks User Reviews

GreenGeeks average rating:

Average score
3.4/5 ( user reviews)
0/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

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Latest
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  • Most useful
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  • Most negative

They’ve been helpful.

Read full review >
Tamara
0/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.12.2021 Company Size: N/A Industry: N/A

PROS: I wanted to do a quick review about them. I want to thank them for the people I communicated with today. I wasn't able to work on my site for a few months now. But ever since I discovered Green Geeks, things have drastically changed for the better. I encountered a lot of issues. Fortunately, the folks at Green Geeks responded to my problems. I appreciate them for that. Keep up the fantastic job, Green Geeks!

CONS: It would be crazy for me to give them a negative feedback. They've been and will continue to be great for me!

What do you think about this review?

Great Poor

It’s been nearly a decade now since I’ve used Green Geeks.

Read full review >
Halie
0/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.11.2021 Company Size: N/A Industry: N/A

PROS: Some of the things that lured me to them is their claim for great uptime, pricing, and how they're environmentally conscious. I've been hosting a ton of sites for GreenGeeks for over 7 years now. Before signing up with them, I went through a lot hosting companies. Since I signed up with them, I can't remember when I had issues with server uptime. Page delivery speeds were running along fine and I'm happy with the upload performance.

CONS: Happy user. I've got zero complaints.

What do you think about this review?

Great Poor
Show More User Reviews (13)

Still with the servces Green Geeks is offering!

Read full review >
Katheryn
0/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.11.2021 Company Size: N/A Industry: N/A

PROS: Green Geeks has been pleasant for us. We've had our sites hosted for a few years now. After making a switch to an all-WP site, they made it easier for us to transition. Everytime there's an inquiry or a problem, they responded to us swiftly. Issues were resolved in a short period of time. They're very committed to utilizing renewable energy. So that's an added bonus to us.

CONS: I can't find any faults from them. Any issues that we have, they get to them immediately.

What do you think about this review?

Great Poor

A very dependable web hosting.

Read full review >
Kallie
0/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2021 Company Size: N/A Industry: N/A

PROS: Since 2010, I've been utilizing GreenGeeks. So far, they're the most reliable hosting I've ever used. Customer support has been terrific. Their installer is softaculous and does things straightforward. Excellent uptime.

CONS: Nothing that I can ever think of. They're great all-around.

What do you think about this review?

Great Poor

Excellent service and a hosting you can rely on.

Read full review >
Fredrick
0/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.06.2021 Company Size: N/A Industry: N/A

PROS: I've been making use of GreenHeeks for more than a decade now. I've had numerous hosting opportunities thanks to them. Their product is beyond excellent and with a reasonable price tag. Excellent USA-based support. Fantastic web UI. Hosting tools are amazing. Plus they operate on green energy.

CONS: Nothing that I can think of.

What do you think about this review?

Great Poor

Support has been excellent but I tend to get blocked every now and then.

Read full review >
Mafalda
0/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.06.2021 Company Size: N/A Industry: N/A

PROS: Service is fantastic after using it for a number of years. Super fast support.

CONS: The only negative aspect with them is that there have been several instances where my IP address would get blocked. I couldn't edit and do other things. Going to support to have my IP re-instated is never a fun thing. I've been using the same IP and wonder why they can't recognize me after being with them for so many years.

What do you think about this review?

Great Poor

They offer great services and support.

Read full review >
Haven
0/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.06.2021 Company Size: N/A Industry: N/A

PROS: I've been using GreenGeeks for a several years now. A friend of mine who works in web design recommended me to use this. So far, I've been happy with the services they're offering. We're running a small business and require more hand holding as there are IT and other aspects related to it where we're not experienced. GreenGeeks were always there to solve any technical problems we were facing.

CONS: GreenGeeks has been doing me a lot of good stuff. So I've got nothing against them.

What do you think about this review?

Great Poor

Customer support is excellent!

Read full review >
Jolie
0/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 28.05.2021 Company Size: N/A Industry: N/A

PROS: I've been using GreenGeeks for several years. As a customer, I came away impressed with their support team. They're responsive and have done a great job dealing with issues coming their way. Just recently, I wanted to make upgrades for my server. GreenGeeks took care of the whole process. I had so many questions the whole time. They always get back quicky and were patient enough to cater to all my inquiries.

CONS: I can't say. They've done a tremendous job for me after all this time.

What do you think about this review?

Great Poor

Running a shared hosting account with them.

Read full review >
Makenna
0/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2019 Company Size: N/A Industry: N/A

PROS: It's been a few years since I've used GreenGeeks. At the moment, I'm running a shared hosting account on several WP sites. I like how they're making use of renewable energy. Pricing is definitely reasonable. Suport is swift whenever problems present themselves. GreenGeeks is something that everyone should use. I have no plans on leaving this great platform.

CONS: At first, I was facing significantly slow memory problems. Ever since that happened, a bunch of my sites have decreased in performance. So I had to force myself to utilize caching plugins. Sites haven't been that bad in the few years I've been running them. I also know for a fact that when you run a shared hosting, you'll run into this dilemma.

What do you think about this review?

Great Poor

Ennvironment-consious goal and helpful service.

Read full review >
Oran
0/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2019 Company Size: N/A Industry: N/A

PROS: I've been making use of GreenGeeks for a few years now. The reason why I stuck with them is because I was in need of a personalised service. I also like their idea of keeping things in an environment-friendly manner. I got everything that I need from this company. I'll continue pushing on with their tech assistance and support.

CONS: Nothing at all. They've been great for me.

What do you think about this review?

Great Poor

Support is quick and reliable.

Read full review >
Andres
0/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: N/A Industry: N/A

PROS: I have a couple sites that I've been hosting for several years now. I made a decision to pick them because of their committment to protecting the environment. Their online chat is great. E-mail service is fast in resolving any problems. They're even thinking of adding LetsEncrypt Wildcard certificates. It'd be awesome if they can make that happen.

CONS: While my sites are protected, there have been instances where it would go bad. But they were able to resolve whatever problems I faced. They managed to get things up and running in a short period of time.

What do you think about this review?

Great Poor

A reliable platform that does a solid job with everything.

Read full review >
Emilie
0/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.08.2019 Company Size: N/A Industry: N/A

PROS: For the past few years, I've been hosting my site on GreenGeeks. So far, I'm pleased with how it's running. It's a dependable and rock solid platform. What's more, it's able to everything at an affordable price. Technical support is always there when you need them most. They're always willing to help out without having to wait long. They'll be there from the beginning until the problem is resolved.

CONS: Nothing much to compalin here. GreenGeeks did everything I expected them to do.

What do you think about this review?

Great Poor

The best hosting service in the planet.

Read full review >
Camilla
0/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.08.2019 Company Size: N/A Industry: N/A

PROS: I've been using a number of hosting accounts over the years. Right now, GreenGeeks happens to be the best hosting service you'll ever find in the market. I've been calling in numerous times and never faced an issue that couldn't be resolved. The folks at GreenGeeks know their thing. Their service is unlike anything I've ever seen. Other hosting services would try to break down the basics so consumers would understand (a majority of them woldn't in the end). But that's never the case with GG.

CONS: I can't think of anything bad with these guys. They're really good at what they do.

What do you think about this review?

Great Poor
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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