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Site5 Review

Site5
Our score: 9.0 User satisfaction: 100%
Logo of Site5

What is Site5?

Site5 is an experienced web hosting service provider that has been in business since 1999. It offers a range of plans and features for all needs, and provides you the flexibility to use it on all preferred locations. Plans are made affordable to meet the needs of various market tiers, and you can easily upgrade your service any time you need to.

Branded as the ‘web hosting service for serious web designers’, Site5 made sure its premium features will be available in all plans, and accessible to all users. More precisely, this means that all Site5 packages come with unmetered bandwidth, unmetered disk space, free migrations, disaster recovery backups, and 24×7 support, and the difference in pricing depends only on the number of websites the user wants to host. All plans come with a biannual subscription, and all buyers are entitled to a money-back guarantee (45 days for shared & reseller hosting; 16 days for virtual services).

Site5 offers a wide choice of server locations including nine in the US, three in Canada, as well as places in Brazil, Singapore, China, Romania, the Netherlands, Australia, and the UK (but hosting in all these locations, except in Dallas (US), costs an additional $1/month for the shared plans).

Uptime & Reliability of Site5

Site5 provides a 99.9% uptime guarantee. The company is so confident of its reliability that it offers to give your money back if the server downtime exceeds its guarantee. The company provides SpamAssassin to protect email accounts. Site5 also self-certifies compliance with Safe Harbor.

Overview of Site5 Features

  • 24/7 technical support
  • 45-day money-back guarantee
  • 99.9% uptime guarantee
  • Free daily backups
  • Disaster recovery backups
  • Free migrations
  • Low number of customers per server
  • No hidden fees
  • No outsourced support
  • Unlimited traffic, disk space
  • WordPress integration

How Much Does Site5 Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
hostBasic
$4.95
Unlimited
Unlimited
1
Unlimited
hostPro
$8.95
Unlimited
Unlimited
Unlimited
Unlimited
hostPro + Turbo
$11.95
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VPS2
$55
50GB
800GB
Multiple
2
1GB
VPS3
$80
75GB
1TB
Multiple
2
1.5GB
VPS5
$150
155GB
1.5TB
Multiple
1
3GB
VPS6
$170
200GB
3TB
Multiple
1
4GB
VPS8
$325
400GB
4.5TB
Multiple
1
8GB
VPS9
$425
600GB
5TB
Multiple
1
12GB
VPS10
$560
800GB
6TB
Multiple
1
16GB
VPS11
$700
1000GB
7TB
Multiple
1
20GB

CPanel of Site5

Site5 offers its custom Cpanel theme named SiteAdmin with its hosting plans. Reseller plan users get Cpanel/WHM. VPS plan users get a choice of either SiteAdmin or Cpanel/WHM.

Pros & Cons of Site5

Pros

  • Excellent interface
  • Reliable support with quick response
  • Consistent uptime
  • Impressive backend/admin page
  • Easy to use and straightforward web hosting service

Cons

  • There have been a few problems with the free migration service
  • Some customers have reported issues with uptime
  • Comparatively expensive compared to other hosts

Useful Site5 Resources

Site5 Position In Our Categories

Position of Site5 in our main categories:

TOP 20

Site5 is one of the top 20 Hosting Services products

If you are considering Site5 it might also be a good idea to examine other subcategories of Hosting Services listed in our base of SaaS software reviews.

It's crucial to note that virtually no service in the Hosting Services category is going to be a perfect solution that can fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few Site5 Hosting Services reviews first as certain services might excel only in a very small group of applications or be created with a really specific type of industry in mind. Others may operate with an idea of being simple and intuitive and as a result lack complicated features needed by more experienced users. You can also come across apps that cater to a wide group of customers and give you a powerful feature base, however that frequently comes at a more significant price of such a software. Ensure you're aware of your needs so that you choose a service that offers exactly the elements you look for.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Site5 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Site5. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Wordpress hosting
  • Unlimited sites

Platform

  • Linux

Scripting & Languages

  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA
  • UK
  • Canada
  • Netherlands
  • Singapore

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Site5 offers 24/7 live chat and email support plus phone support during US business hours. The company guarantees a fast response time for tech support. Its top officials review every chat and ticket that gets a low rating, and the company contacts the customer to ensure the problem gets fixed.

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Popular Site5 Alternatives

Site5 Comparisons

Top Competitors To Site5 By Price

1/5

Overall impression

They relocated my hosting from IX WebHosting to Site5 without me asking. All my websites were lost during the migration. Site5 is not reliable at all!! Their support staff is not professional with a lot of mistakes.

What are Site5 pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
hostBasic
$4.95
Unlimited
Unlimited
1
Unlimited
hostPro
$8.95
Unlimited
Unlimited
Unlimited
Unlimited
hostPro + Turbo
$11.95
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VPS2
$55
50GB
800GB
Multiple
2
1GB
VPS3
$80
75GB
1TB
Multiple
2
1.5GB
VPS5
$150
155GB
1.5TB
Multiple
1
3GB
VPS6
$170
200GB
3TB
Multiple
1
4GB
VPS8
$325
400GB
4.5TB
Multiple
1
8GB
VPS9
$425
600GB
5TB
Multiple
1
12GB
VPS10
$560
800GB
6TB
Multiple
1
16GB
VPS11
$700
1000GB
7TB
Multiple
1
20GB

Frequently asked questions about Site5

How can I pay for their services?

Site5 accepts all major credit cards and PayPal.

Is it a reliable hosting service for Wordpress?

Yes, Site5 fully supports WordPress websites. They can be easily installed through the Softaculous Cpanel option or the SiteAdmin control panel.

Do they offer CPanel or any other control panels?

Site5 provides its custom Cpanel theme named SiteAdmin with its hosting plans. Reseller plan subscribers can use Cpanel/WHM. VPS plan users get a choice of either SiteAdmin or Cpanel/WHM.

How secure are their hosting services?

Site5 self-certifies compliance with Safe Harbor. It offers SpamAssassin to protect email accounts.

Do they provide unlimited email addresses and bandwidth?

Site5 offers unlimited email accounts and bandwidth with all its hosting plans.

Do they provide an uptime guarantee and pay you back for downtime?

Site5 offers a 99.9% uptime guarantee. In case of downtime, the company gives a pro-rated credit for the time.

Do they provide both Windows and Linux hosting services?

Site5 offers only Linux hosting and not Windows.

Do they let you easily set up a website with no HTML or coding knowledge?

Site5 offers RVSiteBuilder and goMobi to help non-technical users create websites without coding knowledge.

Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?

Site5 offers popular shopping carts with its plans. Users can buy dedicated SSL certificates and IP addresses.

Do you get a free domain with their hosting plan?

No, there is no free domain offered.

Site5 average rating:

Average score
1/5 ( user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 1 actual users:

Sam Faissal
1/5

Overall impression

They relocated my hosting from IX WebHosting to Site5 without me asking. All my websites were lost during the migration. Site5 is not reliable at all!! Their support staff is not professional with a lot of mistakes.

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Reviewed By Louie Andre
Page last modified
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