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Site5 REVIEW

Hosting Services

USER SATISFACTION 100%
OUR SCORE 9.0

What is Site5?

Site5 is an experienced web hosting service provider that has been in business since 1999. It offers a range of plans and features for all needs, and provides you the flexibility to use it on all preferred locations. Plans are made affordable to meet the needs of various market tiers, and you can easily upgrade your service any time you need to.

Branded as the ‘web hosting service for serious web designers’, Site5 made sure its premium features will be available in all plans, and accessible to all users. More precisely, this means that all Site5 packages come with unmetered bandwidth, unmetered disk space, free migrations, disaster recovery backups, and 24×7 support, and the difference in pricing depends only on the number of websites the user wants to host. All plans come with a biannual subscription, and all buyers are entitled to a money-back guarantee (45 days for shared & reseller hosting; 16 days for virtual services).

Site5 offers a wide choice of server locations including nine in the US, three in Canada, as well as places in Brazil, Singapore, China, Romania, the Netherlands, Australia, and the UK (but hosting in all these locations, except in Dallas (US), costs an additional $1/month for the shared plans).

Uptime & Reliability of Site5

Site5 provides a 99.9% uptime guarantee. The company is so confident of its reliability that it offers to give your money back if the server downtime exceeds its guarantee. The company provides SpamAssassin to protect email accounts. Site5 also self-certifies compliance with Safe Harbor.

Overview of Site5 Features

  • 24/7 technical support
  • 45-day money-back guarantee
  • 99.9% uptime guarantee
  • Free daily backups
  • Disaster recovery backups
  • Free migrations
  • Low number of customers per server
  • No hidden fees
  • No outsourced support
  • Unlimited traffic, disk space
  • WordPress integration

How Much Does Site5 Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
hostBasic$4.95UnlimitedUnlimited1Unlimited
hostPro$8.95UnlimitedUnlimitedUnlimitedUnlimited
hostPro + Turbo$11.95UnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS2$5550GB800GBMultiple21GB
VPS3$8075GB1TBMultiple21.5GB
VPS5$150155GB1.5TBMultiple13GB
VPS6$170200GB3TBMultiple14GB
VPS8$325400GB4.5TBMultiple18GB
VPS9$425600GB5TBMultiple112GB
VPS10$560800GB6TBMultiple116GB
VPS11$7001000GB7TBMultiple120GB

CPanel of Site5

Site5 offers its custom Cpanel theme named SiteAdmin with its hosting plans. Reseller plan users get Cpanel/WHM. VPS plan users get a choice of either SiteAdmin or Cpanel/WHM.

Pros & Cons of Site5

Pros

  • Excellent interface
  • Reliable support with quick response
  • Consistent uptime
  • Impressive backend/admin page
  • Easy to use and straightforward web hosting service

Cons

  • There have been a few problems with the free migration service
  • Some customers have reported issues with uptime
  • Comparatively expensive compared to other hosts

Site5 Position In Our Categories

Position of Site5 in our main categories:

20

Site5 is one of the top 20 Hosting Services products


Each company has its own characteristics, and can require a particular type of solution that will be fit for their business size, type of customers and employees and even specific niche they support. We advise you don't count on finding an ideal service that is going to work for each business no matter what their history is. It may be a good idea to read a few Site5 reviews first and even then you should keep in mind what the hosting service is intended to do for your business and your staff. Do you require an easy and intuitive hosting with just basic features? Will you actually make use of the advanced tools needed by experts and big enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid service that will fit your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Site5 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Site5. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • USA
  • UK
  • Canada
  • Netherlands
  • Singapore
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Site5 offers 24/7 live chat and email support plus phone support during US business hours. The company guarantees a fast response time for tech support. Its top officials review every chat and ticket that gets a low rating, and the company contacts the customer to ensure the problem gets fixed.

What are Site5 pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
hostBasic$4.95UnlimitedUnlimited1Unlimited
hostPro$8.95UnlimitedUnlimitedUnlimitedUnlimited
hostPro + Turbo$11.95UnlimitedUnlimitedUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS2$5550GB800GBMultiple21GB
VPS3$8075GB1TBMultiple21.5GB
VPS5$150155GB1.5TBMultiple13GB
VPS6$170200GB3TBMultiple14GB
VPS8$325400GB4.5TBMultiple18GB
VPS9$425600GB5TBMultiple112GB
VPS10$560800GB6TBMultiple116GB
VPS11$7001000GB7TBMultiple120GB

FAQ for Site5

  1. Do they provide an uptime guarantee and pay you back for downtime?

    Site5 offers a 99.9% uptime guarantee. In case of downtime, the company gives a pro-rated credit for the time.

  2. How secure are their hosting services?

    Site5 self-certifies compliance with Safe Harbor. It offers SpamAssassin to protect email accounts.

  3. Is it a good hosting service for Wordpress?

    Yes, Site5 fully supports WordPress websites. They can be easily installed through the Softaculous Cpanel option or the SiteAdmin control panel.

  4. Do they offer both Windows and Linux hosting services?

    Site5 offers only Linux hosting and not Windows.

  5. Do they provide unlimited email addresses and bandwidth?

    Site5 offers unlimited email accounts and bandwidth with all its hosting plans.

  6. Is it a good service for e-commerce? Do they offer SSL, shopping carts and payment processing?

    Site5 offers popular shopping carts with its plans. Users can buy dedicated SSL certificates and IP addresses.

  7. Do they provide CPanel or any other control panels?

    Site5 provides its custom Cpanel theme named SiteAdmin with its hosting plans. Reseller plan subscribers can use Cpanel/WHM. VPS plan users get a choice of either SiteAdmin or Cpanel/WHM.

  8. What payment methods do they accept?

    Site5 accepts all major credit cards and PayPal.

  9. Will you get a free domain with their hosting plan?

    No, there is no free domain offered.

  10. Do they let you effortlessly create a website with no HTML or coding skills?

    Site5 offers RVSiteBuilder and goMobi to help non-technical users create websites without coding knowledge.

User reviews


1 Review

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Sam Faissal

Published 1 year ago

They relocated my hosting from IX WebHosting to Site5 without me asking. All my websites were lost during the migration. Site5 is not reliable at all!! Their support staff is not professional with a lot of mistakes.


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