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Hetzner Online REVIEW

Hosting Services

USER SATISFACTION 98%
OUR SCORE 8.0

What is Hetzner Online?

Founded in 1997, Germany-based Hetzner Online combines affordable pricing, stable technology, and efficient operation to provide businesses with high-performance hosting solutions to help them achieve their corporate goals. This included partnerships with the leading manufacturers of networking equipment and devices like Dell and Intel. The company continues to deliver innovative products while being committed to environmental protection and to reducing CO2 emissions.

Uptime & Reliability of Hetzner Online

Hetzner does not provide the usual uptime guarantee as other hosting providers have done. That said, independent monitoring sites say that the company’’s overall uptime over the past five years has been 99.99%.

Overview of Hetzner Online Features

  • Web hosting
  • Dedicated Server
  • vServer
  • Managed Server
  • Colocation
  • Storage Box
  • Domain Registration
  • SSL Certificates

How Much Does Hetzner Online Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Level 1€ 1.602 GB10 GB1100
Level 4€ 4.1210 GBunlimited6200
Level 9€ 8.3225 GBunlimited11300
Level 19€ 16.7250 GBunlimited21Unlimited

CPanel of Hetzner Online

cPanel and Plesk are offered as optional administration application. Hetzner Online’s main website management tool is WebMin.

Pros & Cons of Hetzner Online

Pros

  • Wide selection of hosting plans and services
  • cPanel and Plesk are offered in some of their plans
  • All plans come with the latest software and hardware
  • High monthly bandwidth, especially for cheaper models (30TB/month)
  • Remarkable download speeds

Cons

  • Majority of their documents and wiki is in German

Hetzner Online Position In Our Categories

Position of Hetzner Online in our main categories:

200

Hetzner Online is one of the top 200 Hosting Services products


Each business has its own characteristics, and may call for a specific solution that will be designed for their business size, type of clients and employees and even individual industry they support. We advise you don't count on getting a perfect service that will work for each business no matter what their background is. It may be a good idea to read a few Hetzner Online reviews first and even then you should pay attention to what the hosting service is supposed to do for your company and your workers. Do you require an easy and straightforward hosting with just essential functions? Will you really use the advanced tools needed by experts and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a solid service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hetzner Online reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hetzner Online. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

115

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Top features
  • Unlimited bandwidth
Platform
  • Windows
  • Linux
Scripting & Languages
  • Perl
  • PHP
  • Python
Control Panel
  • CPanel
  • Plesk
Easy Installs
  • Joomla
  • Wordpress
  • SSL
Databases
  • MySQL
Support
  • Phone
  • Knowledge base
  • Tickets

Customer support details

  • Email Support
  • Phone Support
  • Training
  • Documents
  • Knowledgebase

What are Hetzner Online pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Level 1€ 1.602 GB10 GB1100
Level 4€ 4.1210 GBunlimited6200
Level 9€ 8.3225 GBunlimited11300
Level 19€ 16.7250 GBunlimited21Unlimited

FAQ for Hetzner Online

  1. Do they provide both Windows and Linux hosting services?

    Windows and Linux hosting are supported in a few of Hetzner Online's plans.

  2. Do they provide CPanel or any other control panels?

    cPanel and Plesk are offered as optional administration application. Hetzner Online's main website management tool is WebMin.

  3. Do they provide an uptime guarantee and reimburse you for downtime?

    Hetzner does not provide the usual uptime guarantee as other hosting providers have done. That said, independent monitoring sites say that the company'’s overall uptime over the past five years has been 99.99%.

  4. Do they provide unlimited email addresses and bandwidth?

    Many plans offer unlimited bandwidth. However, unlimited email accounts are only included in premium hosting accounts.

  5. Is it a good service for e-commerce? Do they give you SSL, shopping carts and payment processing?

    Hetzner Online is an ideal option for eCOmmerce as they support a number of eCommerce applications like osCommerce. SSL certificates are also provided for added security.

  6. Are their hosting services secure?

    Hetzner Online's facilities are equipped with the latest security systems and safety features, such as Electronic access control system and 24/7 camera monitoring of entrances and server rooms. The network is protected by multi-layered security systems to ensure that their network and all data bases are safe from breach and unauthorized access.

  7. Will you receive a free domain with their hosting plan?

    Hetzner Online does not offer free domains.

  8. Is it a good hosting service for Wordpress?

    Hetzner offers users with a WordPress AppInstaller, which allows them to install the latest version of WordPress in a few simple steps.

  9. Do they enable you to easily design a website without any HTML or coding experience?

    Hetzner Online has its own in-house SiteBuilder that enables clients to create and manage their websites easily. It comes with an intuitive wizard-style interface that anyone can use to come up with a professionally designed website, thanks to the latest drag-and-drop technology.

  10. What are the acceptable payment methods?

    Hetzner Online only accepts payments via credit cards and cash.

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