MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

HostRocket Review

HostRocket
Our score: 7.7 User satisfaction: 100%
Logo of HostRocket

What is HostRocket?

HostRocket offers a wide range of web hosting options, with focus on shared and dedicated hosting plans. This privately-owned company was founded in 1999. It provides web hosting to about 50,000 customers, and there is good scope for expansion. HostRocket’s office is in Clifton Park, NY where it runs its own data center.

Uptime & Reliability of HostRocket

HostRocket provides a 99.5% uptime guarantee for its shared web hosting and dedicated plans. The company gives account credits if downtime lasts longer than this. But, customers need to manually apply for the credits.

The company’s data center in New York state has enough space to double in capacity. Connections are through Time Warner’s fiber network, Cisco routers and cat 5e ethernet cabling. The facility has full UPS battery backup power and diesel generators. HostRocket does not provide any information about performing regular backups. Customers must carry out their own backups through Cpanel.

Overview of HostRocket Features

  • 24/7 tech support
  • Uptime guarantee
  • 30-day money back guarantee
  • Linux
  • CentOS
  • Dedicated server
  • Phone support
  • Unlimited storage on web hosting plans
  • Unlimited bandwidth on web hosting plans
  • Unlimited websites on web hosting plans

How Much Does HostRocket Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Biennial
$5.99
Unlimited
Unlimited
Unlimited
Unlimited
Annual
$7.99
Unlimited
Unlimited
Unlimited
Unlimited
Semi-annual
$8.99
Unlimited
Unlimited
Unlimited
Unlimited
Monthly
$11.98
Unlimited
Unlimited
Unlimited
Unlimited

Dedicated server plans:

Price
Storage
Bandwidth
RAM
16 GB INTEL E5-2620
$119
2x500 GB HDD or 2x120 GB SSD
100TB
16GB
32 GB INTEL E5-2620
$129
2x500 GB HDD or 2x120 GB SSD
100TB
32GB
16 GB DUAL INTEL E5-2620
$159
2x500 GB HDD or 2x120 GB SSD
100TB
16GB
32 GB DUAL INTEL E5-2620
$169
2x500 GB HDD or 2x120 GB SSD
100TB
32GB

CPanel of HostRocket

Cpanel is provided free on shared plans, but for other plans customers need to purchase a license month-by-month. On reseller plans, the Cpanel license includes WHM. The license for Cpanel on dedicated server plans is more expensive than on reseller accounts.

Pros & Cons of HostRocket

Pros

  • Wide range of plans to suit all needs
  • Affordable rates for shared hosting plans
  • Uptime figures are good

Cons

  • Lack of live chat support
  • Free domain is not offered

HostRocket Position In Our Categories

Position of HostRocket in our main categories:

TOP 200

HostRocket is one of the top 200 Hosting Services products

If you are considering HostRocket it may also be sensible to analyze other subcategories of Hosting Services collected in our base of SaaS software reviews.

Every company is different, and may need a special Hosting Services solution that will be designed for their business size, type of clients and employees and even particular industry they deal with. We advise you don't count on locating an ideal software that is going to work for every business no matter what their background is. It may be a good idea to read a few HostRocket Hosting Services reviews first and even then you should pay attention to what the service is supposed to do for your company and your staff. Do you need a simple and intuitive service with just essential functions? Will you actually use the advanced functionalities required by pros and large enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to locate a trustworthy solution that will fit your budget.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HostRocket reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HostRocket. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Wordpress hosting
  • Unlimited sites

Platform

  • Linux

Scripting & Languages

  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Knowledge base
  • Tickets

Customer support details

HostRocket provides 24/7 support through phone and tickets. It provides a knowledgebase on its website that covers basic questions. There is also an alternative FAQ that answers additional questions on specific account types. There is no live chat support or forum. Phone support is offered through US telephone numbers.

Trending Hosting Services Reviews

Product name:
Score:
Satisfaction:
9.0
100%
8.2
98%

Popular HostRocket Alternatives

HostRocket Comparisons

Top Competitors To HostRocket By Price

What are HostRocket pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Biennial
$5.99
Unlimited
Unlimited
Unlimited
Unlimited
Annual
$7.99
Unlimited
Unlimited
Unlimited
Unlimited
Semi-annual
$8.99
Unlimited
Unlimited
Unlimited
Unlimited
Monthly
$11.98
Unlimited
Unlimited
Unlimited
Unlimited

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
16 GB INTEL E5-2620
$119
2x500 GB HDD or 2x120 GB SSD
100TB
No info
No info
16GB
32 GB INTEL E5-2620
$129
2x500 GB HDD or 2x120 GB SSD
100TB
No info
No info
32GB
16 GB DUAL INTEL E5-2620
$159
2x500 GB HDD or 2x120 GB SSD
100TB
No info
No info
16GB
32 GB DUAL INTEL E5-2620
$169
2x500 GB HDD or 2x120 GB SSD
100TB
No info
No info
32GB

Frequently asked questions about HostRocket

What are the acceptable payment methods?

HostRocket does not accept PayPal payments. It accepts major credit cards and checks.

Do they allow you to easily create a website with no HTML or coding skills?

HostRocket offers RVSiteBuilder to help novices create websites easily without technical knowledge.

Is it a suitable hosting service for Wordpress?

Yes, HostRocket uses Softaculous script installer which provides easy one-click installation of WordPress and other scripts.

Do they offer both Windows and Linux hosting services?

HostRocket offers only Linux hosting, not Windows.

Is it a good hosting for e-commerce? Do they offer SSL, shopping carts and payment processing?

Yes, HostRocket is a good choice for e-commerce as its Softaculous script library includes 16 e-commerce options including shopping carts like Quick.Cart. The company offers SSL certificates for purchase.

Do they provide unlimited email addresses and bandwidth?

HostRocket provides unlimited email addresses and bandwidth with its shared web hosting plans.

Do they give an uptime guarantee and pay you back for downtime?

HostRocket offers a 99.5% uptime guarantee for its shared web hosting and dedicated plans. The company gives account credits if downtime lasts longer than this. But, customers need to manually apply for the credits.

Do they provide CPanel or any other control panels?

Yes, HostRocket offers Cpanel for account management. On reseller plans, the Cpanel license includes WHM.

Are their hosting services secure?

HostRocket’s hosting services are quite secure. The company uses Time Warner’s fiber network, Cisco routers and cat 5e ethernet cabling at its data center in New York state. The facility has full UPS battery backup power and diesel generators.

Do you receive a free domain with their hosting plan?

No, HostRocket does not give a free domain with its hosting plans.

Note

HostRocket
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Nestor Gilbert
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.