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HostRocket REVIEW

Hosting Services

USER SATISFACTION 100%
OUR SCORE 7.7

What is HostRocket?

HostRocket offers a wide range of web hosting options, with focus on shared and dedicated hosting plans. This privately-owned company was founded in 1999. It provides web hosting to about 50,000 customers, and there is good scope for expansion. HostRocket’s office is in Clifton Park, NY where it runs its own data center.

Uptime & Reliability of HostRocket

HostRocket provides a 99.5% uptime guarantee for its shared web hosting and dedicated plans. The company gives account credits if downtime lasts longer than this. But, customers need to manually apply for the credits.

The company’s data center in New York state has enough space to double in capacity. Connections are through Time Warner’s fiber network, Cisco routers and cat 5e ethernet cabling. The facility has full UPS battery backup power and diesel generators. HostRocket does not provide any information about performing regular backups. Customers must carry out their own backups through Cpanel.

Overview of HostRocket Features

  • 24/7 tech support
  • Uptime guarantee
  • 30-day money back guarantee
  • Linux
  • CentOS
  • Dedicated server
  • Phone support
  • Unlimited storage on web hosting plans
  • Unlimited bandwidth on web hosting plans
  • Unlimited websites on web hosting plans

How Much Does HostRocket Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Biennial$5.99UnlimitedUnlimitedUnlimitedUnlimited
Annual$7.99UnlimitedUnlimitedUnlimitedUnlimited
Semi-annual$8.99UnlimitedUnlimitedUnlimitedUnlimited
Monthly$11.98UnlimitedUnlimitedUnlimitedUnlimited
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
16 GB INTEL E5-2620$1192x500 GB HDD or 2x120 GB SSD100TB12 visible coresNo info16GB
32 GB INTEL E5-2620$1292x500 GB HDD or 2x120 GB SSD100TB12 visible coresNo info32GB
16 GB DUAL INTEL E5-2620$1592x500 GB HDD or 2x120 GB SSD100TB24 visible coresNo info16GB
32 GB DUAL INTEL E5-2620$1692x500 GB HDD or 2x120 GB SSD100TB24 visible coresNo info32GB

CPanel of HostRocket

Cpanel is provided free on shared plans, but for other plans customers need to purchase a license month-by-month. On reseller plans, the Cpanel license includes WHM. The license for Cpanel on dedicated server plans is more expensive than on reseller accounts.

Pros & Cons of HostRocket

Pros

  • Wide range of plans to suit all needs
  • Affordable rates for shared hosting plans
  • Uptime figures are good

Cons

  • Lack of live chat support
  • Free domain is not offered

HostRocket Position In Our Categories

Position of HostRocket in our main categories:

200

HostRocket is one of the top 200 Hosting Services products


Every company is different, and might need a specific solution that will be adjusted to their company size, type of customers and staff and even particular industry they deal with. We advise you don't count on locating an ideal service that will work for every business regardless of their history is. It may be a good idea to read a few HostRocket reviews first and even then you should remember what the hosting service is supposed to do for your company and your employees. Do you require an easy and intuitive hosting with only basic functions? Will you really make use of the advanced functionalities needed by pros and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to get a reliable service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HostRocket reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HostRocket. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

9

NEGATIVE SOCIAL MENTIONS

0

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • USA
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Knowledge base
  • Tickets

Customer support details

HostRocket provides 24/7 support through phone and tickets. It provides a knowledgebase on its website that covers basic questions. There is also an alternative FAQ that answers additional questions on specific account types. There is no live chat support or forum. Phone support is offered through US telephone numbers.

What are HostRocket pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Biennial$5.99UnlimitedUnlimitedUnlimitedUnlimited
Annual$7.99UnlimitedUnlimitedUnlimitedUnlimited
Semi-annual$8.99UnlimitedUnlimitedUnlimitedUnlimited
Monthly$11.98UnlimitedUnlimitedUnlimitedUnlimited
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
16 GB INTEL E5-2620$1192x500 GB HDD or 2x120 GB SSD100TB12 visible coresNo info16GB
32 GB INTEL E5-2620$1292x500 GB HDD or 2x120 GB SSD100TB12 visible coresNo info32GB
16 GB DUAL INTEL E5-2620$1592x500 GB HDD or 2x120 GB SSD100TB24 visible coresNo info16GB
32 GB DUAL INTEL E5-2620$1692x500 GB HDD or 2x120 GB SSD100TB24 visible coresNo info32GB

FAQ for HostRocket

  1. Do they offer unlimited email addresses and bandwidth?

    HostRocket provides unlimited email addresses and bandwidth with its shared web hosting plans.

  2. Is it a good service for e-commerce? Do they give you SSL, shopping carts and payment processing?

    Yes, HostRocket is a good choice for e-commerce as its Softaculous script library includes 16 e-commerce options including shopping carts like Quick.Cart. The company offers SSL certificates for purchase.

  3. Do they offer both Windows and Linux hosting services?

    HostRocket offers only Linux hosting, not Windows.

  4. How can I pay for their services?

    HostRocket does not accept PayPal payments. It accepts major credit cards and checks.

  5. Do they provide CPanel or any other control panels?

    Yes, HostRocket offers Cpanel for account management. On reseller plans, the Cpanel license includes WHM.

  6. Do they provide an uptime guarantee and reimburse you for downtime?

    HostRocket offers a 99.5% uptime guarantee for its shared web hosting and dedicated plans. The company gives account credits if downtime lasts longer than this. But, customers need to manually apply for the credits.

  7. Is it a suitable hosting solution for Wordpress?

    Yes, HostRocket uses Softaculous script installer which provides easy one-click installation of WordPress and other scripts.

  8. Do they let you easily design a website with no HTML or coding knowledge?

    HostRocket offers RVSiteBuilder to help novices create websites easily without technical knowledge.

  9. How secure are their hosting services?

    HostRocket’s hosting services are quite secure. The company uses Time Warner’s fiber network, Cisco routers and cat 5e ethernet cabling at its data center in New York state. The facility has full UPS battery backup power and diesel generators.

  10. Will you receive a free domain with their hosting plan?

    No, HostRocket does not give a free domain with its hosting plans.

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