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HostMonster Review

HostMonster
Our score: 9.2 User satisfaction: 94%
Logo of HostMonster

What is HostMonster?

HostMonster is an American web hosting company that has its office in Provo, Utah. The company offers a basic hosting plan as well as VPS and dedicated plans. HostMonster was founded in 1996 and today forms a part of the Endurance International Group which is a huge web hosting conglomerate that owns 40 hosting brands.

What does HostMonster have to offer to its prospective users? The reliable hosting service has a history of excellence and uptime, and caters to the needs of both individuals and business owners on the budget. It is an end-to-end hosting solution that offers free domain names, unlimited disk storage, webmail, unlimited GB of site transfer, support for international domains, and other best-in-breed features depending on the plan you’ve chosen. It is also a unique provider of free website scripts, among which message forums, form-mail scripts, social networking scripts, mailing lists, poll and survey software, and many more.

You will also appreciate the drag-and-drop site builder that helps you hit off in minutes, tailored in particular to the requirements of retailers, and equipped with an array of eCommerce features (OS, Zen, Agora, and Cube commerce shopping carts, SSL secure server, and password-protected directories). To make matters even better, HostMonster will also supply you with multimedia features (MIDI file support, real video and audio support, custom MIME types, and more); as well as Courtesy Site and UPS Power Backup for all your data.

Uptime & Reliability of HostMonster

HostMonster provides a 99.9% uptime guarantee. Its data center is located in Utah and is monitored 24/7 by technicians. The data center is equipped with a balanced, synchronized power system that will keep the servers functioning at an optimum strength during any power outage. The facility also has UPS backup power supply and 24/7 live system monitoring. HostMonster offers an automatic backup system which can help customers if any accidental data loss occurs.

Overview of HostMonster Features

  • 99.9% uptime guarantee
  • 100% US-based support
  • 30-day money back guarantee
  • Cpanel interface
  • Free domain
  • Free online store
  • Free site builders
  • Unlimited domain hosting
  • Unlimited email accounts
  • Unlimited space and bandwidth
  • WordPress and Gallery

How Much Does HostMonster Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic Plan
$3.95/month
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Standard
$14.99 first month, then $29.99/month
30 GB
1 TB
1
2 GB
Enhanced
$29.99 first month, then $59.99/month
60 GB
2 TB
2
4 GB
Premium
$44.99 first month, then $89.99/month
120 GB
3 TB
2
6 GB
Ultimate
$59.99 first month, then $119.99/month
240 GB
4 TB
2
8 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Standard
$74.99 first month, then $149.99/month
500 GB
5 TB
3
4 GB
Enhanced
$99.99 first month, then $199.99/month
1000 GB
10 TB
4
8 GB
Premium
$124.99 first month, then $249.99/month
1000 GB
15 TB
5
16 GB

CPanel of HostMonster

HostMonster offers Cpanel for account administration. Customers can log in to the Cpanel on the company’s website. The Cpanel is industry standard so migrating users should feel comfortable using it. This control panel is stocked with numerous management features and applications to help users.

Pros & Cons of HostMonster

Pros

  • Customer service agents are responsive and knowledgeable
  • Weebly site-building tool is helpful for novices
  • Plans come with plenty of useful features and add-ons
  • Free domain transfer

Cons

  • Does not offer monthly hosting plans
  • Does not offer managed WordPress

User Satisfaction

Positive Social Media Mentions 161
Negative Social Media Mentions 11

We are aware that when you make a decision to purchase a Hosting Services it’s vital not only to learn how experts evaluate it in their reviews, but also to find out if the actual users and businesses that use this software are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and HostMonster reviews across a wide array of social media sites. The information is then featured in a simple to understand format revealing how many customers had positive and negative experience with HostMonster. With that information available you will be prepared to make an informed purchasing decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Linux

Scripting & Languages

  • Django
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

HostMonster provides 24/ customer support through phone, live chat, and tickets. The helpdesk team is based in Utah. HostMonster’ website hosts knowledge base articles, user forums, ‘getting started’ guides, and tutorials. The company actively uses Twitter for customer interactions.

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What are HostMonster pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic Plan
$3.95/month
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Standard
$14.99 first month, then $29.99/month
30 GB
1 TB
No info
1
2 GB
Enhanced
$29.99 first month, then $59.99/month
60 GB
2 TB
No info
2
4 GB
Premium
$44.99 first month, then $89.99/month
120 GB
3 TB
No info
2
6 GB
Ultimate
$59.99 first month, then $119.99/month
240 GB
4 TB
No info
2
8 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Standard
$74.99 first month, then $149.99/month
500 GB
5 TB
No info
3
4 GB
Enhanced
$99.99 first month, then $199.99/month
1000 GB
10 TB
No info
4
8 GB
Premium
$124.99 first month, then $249.99/month
1000 GB
15 TB
No info
5
16 GB

Frequently asked questions about HostMonster

Do they offer CPanel or any other control panels?

HostMonster offers Cpanel for account administration.

Is it a good hosting platform for Wordpress?

Yes, HostMonster fully supports WordPress blogs.

Do they offer an uptime guarantee and reimburse you for downtime?

HostMonster provides a 99.9% uptime guarantee. It also prorates any unused amount of service.

Do you get a free domain with their hosting plan?

Yes, HostMonster offers a free one-year domain with its packages.

Is it a good hosting for e-commerce? Do they give you SSL, shopping carts and payment processing?

HostMonster fully supports e-commerce with features such as SSL and shopping carts.

Do they provide unlimited email addresses and bandwidth?

Yes, HostMonster offers unlimited email accounts and bandwidth.

What is the security level of their services?

HostMonster provides a stack of security features to protect your site including Leech protection, Hotlink protection, and password protected directories.

What are the acceptable payment methods?

HostMonster accepts PayPal, major credit cards, money orders (USD), and checks (USD).

Do they allow you to effortlessly create a website without any HTML or coding skills?

HostMonster provides a ‘drag and drop’ site building tool named Weebly to help novices.

Do they offer both Windows and Linux hosting services?

HostMonster offers only Linux hosting, not Windows

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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