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Domain.com REVIEW

Hosting Services

USER SATISFACTION 100%
OUR SCORE 8.9

What is Domain.com?

Founded in 2000, Domain.com is considered one of the biggest providers of domain names and various web hosting services in the world. Domain.com has a range of hosting plans, which includes some niche services, but its main focus is affordable shared hosting. Pricing plans are split into Windows and Linux variants. The company also has a handful of VPS hosting packages.

Uptime & Reliability of Domain.com

Domain.com does not state an uptime guarantee on its website. There is also no data about uptime history or performance online. The host does not state the location of its datacenter. However, it says its services are provided from a Tier 1 facility that offer full redundancy, redundant cooling, diesel and UPS backup, backups, and 24/7 monitoring. The Terms of Service mention a 30-day money-back guarantee. There is no indication however this is offered as standard.

Overview of Domain.com Features

  • WordPress
  • PHP
  • Uptime Guarantee
  • Money-Back Guarantee
  • MySQL
  • Backups
  • Auto Responders
  • Perl
  • Phone Support
  • Python

How Much Does Domain.com Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Linux - Basic$3.75UnlimitedScalable1100
Linux - Deluxe$6.75UnlimitedScalableUnlimited250
Linux - Basic$13.75UnlimitedScalableUnlimitedUnlimited
Windows - Basic$4.75UnlimitedScalable1100
Windows - Deluxe$7.75UnlimitedScalableUnlimited250
Windows - Ultra$14.75UnlimitedScalableUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Standard$29.7020 GB1000 GBUnlimitedNo info512 MB
Pro$41.6040 GB1500 GBUnlimitedNo info1024 MB
Premium$67.9560 GB2000 GBUnlimitedNo info2048 MB

CPanel of Domain.com

At Domain.com, various types of hosting plans have different control panels. Shared hosting customers have DomainCentral, which is an in-house custom control panel. VPS customers can get cPanel and WHM.

Pros & Cons of Domain.com

Pros

  • Great customer support
  • Affordable pricing options

Cons

  • Limited features
  • Slow uptime

Domain.com Position In Our Categories

Position of Domain.com in our main categories:

50

Domain.com is one of the top 50 Hosting Services products


Every company is different, and might require a specific solution that will be adjusted to their company size, type of clients and employees and even specific niche they deal with. You should not count on finding a perfect service that is going to work for each business no matter what their background is. It may be a good idea to read a few Domain.com reviews first and even then you should remember what the hosting service is intended to do for your company and your employees. Do you require a simple and intuitive hosting with only basic functions? Will you really make use of the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to find a solid service that will fit your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Domain.com reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Domain.com. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

11

NEGATIVE SOCIAL MENTIONS

0

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Windows
  • Linux
Scripting & Languages
  • ASP
  • Django
  • Java
  • Perl
  • PHP
  • Python
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Domain.com offers support via a ticketing system or telephone (US toll-free). Overall, users can get responses within 24 hours. The support team is open 24/7. Live chat is available, but it is primarily used for sales. The host also has a knowledgebase.

What are Domain.com pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Linux - Basic$3.75UnlimitedScalable1100
Linux - Deluxe$6.75UnlimitedScalableUnlimited250
Linux - Basic$13.75UnlimitedScalableUnlimitedUnlimited
Windows - Basic$4.75UnlimitedScalable1100
Windows - Deluxe$7.75UnlimitedScalableUnlimited250
Windows - Ultra$14.75UnlimitedScalableUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
Standard$29.7020 GB1000 GBUnlimitedNo info512 MB
Pro$41.6040 GB1500 GBUnlimitedNo info1024 MB
Premium$67.9560 GB2000 GBUnlimitedNo info2048 MB

FAQ for Domain.com

  1. Do you receive a free domain with their hosting plan?

    Yes, Domain.com offers a free one-year domain with its packages.

  2. Is it a good hosting for e-commerce? Do they provide SSL, shopping carts and payment processing?

    Domain.com fully supports e-commerce with various features.

  3. Do they provide CPanel or any other control panels?

    Shared hosting plans have vDeck control panel. On the other hand, VPS plans have cPanel/WHM for account administration.

  4. What is the security level of their services?

    Domain.com has SiteLock protection.

  5. Do they offer both Windows and Linux hosting services?

    Domain.com offers both Linux and Windows hosting.

  6. Do they offer an uptime guarantee and reimburse you for downtime?

    Domain.com does not state uptime guarantees. In addition, there’s no data about the company’s uptime history or performance.

  7. Do they let you effortlessly set up a website with no HTML or coding knowledge?

    Domain.com provides a “drag and drop” site building tool. Hosting plans also have SimpleScripts, which has easy-to-install online applications that can add various functionalities to a website.

  8. What are the acceptable payment methods?

    Domain.com accepts PayPal and major credit cards.

  9. Is it a suitable hosting platform for Wordpress?

    Yes, Domain.com fully supports WordPress blogs.

  10. Do they provide unlimited email addresses and bandwidth?

    Yes, Domain.com offers unlimited bandwidth. The number of email accounts vary according to the plan.

User reviews


User reviews in total: 2

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Martin C

Published 1 year ago

Domain.com is the worst because their technical staff are incompetent. I contacted them with help regarding an issue of my layout being messed up when I tried to add a page. It would preview the messed up layout when I attempted to add a page so I wouldn’t save it as to ensure I wasn’t going to ruin the website I spent HOURS designing.

Technical support told me they were not having the issue I was and said they published my website so I could see how they successfully added a page…they added a page that in turn ruined my whole layout on every single page. I asked them to undo the changes and they told me that wasn’t possible unless I PAID to upgrade my plan. For 1, why should I have to pay for their mistake? Fast forward to over a week of going back and forth, them refusing to give me the upgrade for free to fix their mistake it now comes out there is no possible way to fix it even if I do upgrade.

So not only did they ruin my website design they also tried to scam me out of more money. They have offered 0 compensation other than “Sorry for your inconvenience”. Worst customer service and technical support I have ever encountered in my entire life.

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former domain.com user

Published 1 year ago

Very unprofessional,not recommending. I’ve paid an available domain on their page,got an confirmation email regarding successful purchase, started building my website and than got an email saying that my domain has a problem. I tried to follow their instructions to fix it but then got informed that they have to cancel it because it was already taken on some other page… how about that domain.com??? zero stars, thanks for nothing.

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