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Domain.com Review

Domain.com
Our score: 8.9 User satisfaction: 100%
Logo of Domain.com

What is Domain.com?

Founded in 2000, Domain.com is considered one of the biggest providers of domain names and various web hosting services in the world. Domain.com has a range of hosting plans, which includes some niche services, but its main focus is affordable shared hosting. Pricing plans are split into Windows and Linux variants. The company also has a handful of VPS hosting packages.

Uptime & Reliability of Domain.com

Domain.com does not state an uptime guarantee on its website. There is also no data about uptime history or performance online. The host does not state the location of its datacenter. However, it says its services are provided from a Tier 1 facility that offer full redundancy, redundant cooling, diesel and UPS backup, backups, and 24/7 monitoring. The Terms of Service mention a 30-day money-back guarantee. There is no indication however this is offered as standard.

Overview of Domain.com Features

  • WordPress
  • PHP
  • Uptime Guarantee
  • Money-Back Guarantee
  • MySQL
  • Backups
  • Auto Responders
  • Perl
  • Phone Support
  • Python

How Much Does Domain.com Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Linux - Basic
$3.75
Unlimited
Scalable
1
100
Linux - Deluxe
$6.75
Unlimited
Scalable
Unlimited
250
Linux - Basic
$13.75
Unlimited
Scalable
Unlimited
Unlimited
Windows - Basic
$4.75
Unlimited
Scalable
1
100
Windows - Deluxe
$7.75
Unlimited
Scalable
Unlimited
250
Windows - Ultra
$14.75
Unlimited
Scalable
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
RAM
Standard
$29.70
20 GB
1000 GB
Unlimited
512 MB
Pro
$41.60
40 GB
1500 GB
Unlimited
1024 MB
Premium
$67.95
60 GB
2000 GB
Unlimited
2048 MB

CPanel of Domain.com

At Domain.com, various types of hosting plans have different control panels. Shared hosting customers have DomainCentral, which is an in-house custom control panel. VPS customers can get cPanel and WHM.

Pros & Cons of Domain.com

Pros

  • Great customer support
  • Affordable pricing options

Cons

  • Limited features
  • Slow uptime

Domain.com Position In Our Categories

Position of Domain.com in our main categories:

TOP 50

Domain.com is one of the top 50 Hosting Services products

If you are considering Domain.com it might also be sensible to check out other subcategories of Hosting Services collected in our database of B2B software reviews.

Companies have unique wants and requirements and no software platform can be just right in such a scenario. It is pointless to try to find an ideal off-the-shelf software app that meets all your business requirements. The intelligent thing to do would be to modify the system for your special requirements, staff member skill levels, finances, and other factors. For these reasons, do not hasten and pay for well-publicized popular systems. Though these may be widely used, they may not be the best fit for your specific needs. Do your groundwork, investigate each short-listed application in detail, read a few Domain.com Hosting Services reviews, speak to the seller for explanations, and finally settle for the app that presents what you want.

User Satisfaction

Positive Social Media Mentions 11
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Domain.com reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Domain.com. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • ASP
  • Django
  • Java
  • Perl
  • PHP
  • Python

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

-

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Domain.com offers support via a ticketing system or telephone (US toll-free). Overall, users can get responses within 24 hours. The support team is open 24/7. Live chat is available, but it is primarily used for sales. The host also has a knowledgebase.

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Popular Domain.com Alternatives

Domain.com Comparisons

Top Competitors To Domain.com By Price

1/5

Overall impression

Domain.com is the worst because their technical staff are incompetent. I contacted them with help regarding an issue of my layout being messed up when I tried to add a page. It would preview the messed up layout when I attempted to add a page so I wouldn't save it as to ensure I wasn't going to ruin the website I spent HOURS designing.

Technical support told me they were not having the issue I was and said they published my website so I could see how they successfully added a page...they added a page that in turn ruined my whole layout on every single page. I asked them to undo the changes and they told me that wasn't possible unless I PAID to upgrade my plan. For 1, why should I have to pay for their mistake? Fast forward to over a week of going back and forth, them refusing to give me the upgrade for free to fix their mistake it now comes out there is no possible way to fix it even if I do upgrade.

So not only did they ruin my website design they also tried to scam me out of more money. They have offered 0 compensation other than "Sorry for your inconvenience". Worst customer service and technical support I have ever encountered in my entire life.

What are Domain.com pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Linux - Basic
$3.75
Unlimited
Scalable
1
100
Linux - Deluxe
$6.75
Unlimited
Scalable
Unlimited
250
Linux - Basic
$13.75
Unlimited
Scalable
Unlimited
Unlimited
Windows - Basic
$4.75
Unlimited
Scalable
1
100
Windows - Deluxe
$7.75
Unlimited
Scalable
Unlimited
250
Windows - Ultra
$14.75
Unlimited
Scalable
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Standard
$29.70
20 GB
1000 GB
Unlimited
No info
512 MB
Pro
$41.60
40 GB
1500 GB
Unlimited
No info
1024 MB
Premium
$67.95
60 GB
2000 GB
Unlimited
No info
2048 MB

Frequently asked questions about Domain.com

How can I pay for their services?

Domain.com accepts PayPal and major credit cards.

Do they offer CPanel or any other control panels?

Shared hosting plans have vDeck control panel. On the other hand, VPS plans have cPanel/WHM for account administration.

Is it a reliable hosting platform for Wordpress?

Yes, Domain.com fully supports WordPress blogs.

Do they offer unlimited email addresses and bandwidth?

Yes, Domain.com offers unlimited bandwidth. The number of email accounts vary according to the plan.

Do they enable you to quickly create a website with no HTML or coding experience?

Domain.com provides a “drag and drop” site building tool. Hosting plans also have SimpleScripts, which has easy-to-install online applications that can add various functionalities to a website.

How secure are their hosting services?

Domain.com has SiteLock protection.

Do they offer both Windows and Linux hosting services?

Domain.com offers both Linux and Windows hosting.

Do they provide an uptime guarantee and reimburse you for downtime?

Domain.com does not state uptime guarantees. In addition, there’s no data about the company’s uptime history or performance.

Will you get a free domain with their hosting plan?

Yes, Domain.com offers a free one-year domain with its packages.

Domain.com average rating:

Average score
1/5 ( user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 2 actual users:

Martin C
1/5

Overall impression

Domain.com is the worst because their technical staff are incompetent. I contacted them with help regarding an issue of my layout being messed up when I tried to add a page. It would preview the messed up layout when I attempted to add a page so I wouldn't save it as to ensure I wasn't going to ruin the website I spent HOURS designing.

Technical support told me they were not having the issue I was and said they published my website so I could see how they successfully added a page...they added a page that in turn ruined my whole layout on every single page. I asked them to undo the changes and they told me that wasn't possible unless I PAID to upgrade my plan. For 1, why should I have to pay for their mistake? Fast forward to over a week of going back and forth, them refusing to give me the upgrade for free to fix their mistake it now comes out there is no possible way to fix it even if I do upgrade.

So not only did they ruin my website design they also tried to scam me out of more money. They have offered 0 compensation other than "Sorry for your inconvenience". Worst customer service and technical support I have ever encountered in my entire life.

former domain.com user
1/5

Overall impression

Very unprofessional,not recommending. I've paid an available domain on their page,got an confirmation email regarding successful purchase, started building my website and than got an email saying that my domain has a problem. I tried to follow their instructions to fix it but then got informed that they have to cancel it because it was already taken on some other page... how about that domain.com??? zero stars, thanks for nothing.

women man women man man women

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Reviewed By Nestor Gilbert
Page last modified
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