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JaguarPC Review

JaguarPC
Our score: 8.3 User satisfaction: 91%
Logo of JaguarPC

What is JaguarPC?

JaguarPC is a privately owned company based in Colorado. The company was launched in 1998 and today hosts more than 500,000 domains. JaguarPC offers web hosting, reseller hosting, VPS hosting, cloud servers, dedicated servers and related services. Subcribers of its web hosting plans get freebies such as project management software, website builder, and shared SSL certificate.

Uptime & Reliability of JaguarPC

JaguarPC offers a 100% uptime guarantee. The company will reimburse 10 hours of hosting for every hour of downtime (up to maximum of 100% of the bill amount). JaguarPC also provides a hardware guarantee along with its dedicated server plans. It promises to replace faulty hardware parts on a dedicated server within two hours.

JaguarPC’s data centers in the US are equipped with UPS and power backup systems, and 24/7 networking monitoring and security, enabling the company to provide reliable and secure web hosting services.

Overview of JaguarPC Features

  • 100% uptime guarantee
  • 24/7 live support
  • Quick response time
  • High quality server hardware
  • Free backups
  • Free SSL certificates
  • Affordable rates
  • Daily backups
  • Free domain transfer
  • 45-day money back guarantee

How Much Does JaguarPC Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Web Hosting
$9.97/month
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Plan 1
$29.95
35 GB
3 TB
2
1 GB
Plan 2
$44.95
50 GB
5 TB
2
2 GB
Plan 3
$59.95
80 GB
8 TB
2
3 GB
Plan 4
$79.95
100 GB
10 TB
2
4 GB
Plan 5
$99.95
120 GB
10 TB
2
6 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Plan 1
From $109
1TB
Unlimited
Not available
Not available
16GB DDR3
Plan 2
From $159
2x 1TB
Unlimited
Not available
Not available
24GB DDR3
Plan 3
From $169
2x 1TB
Unlimited
Not available
Not available
24GB ECC
Plan 4
From $229
4x 1TB RAID
Unlimited
Not available
Not available
48GB ECC
Plan 5
From $269
2x 500GB SSD
Unlimited
Not available
Not available
48GB ECC

CPanel of JaguarPC

For web hosting, JaguarPC offer Cpanel. VPS and Hybrid server users get to use Cpanel/WHM. Customers can also buy DirectAdmin and Interworx if they wish to use an alternate control panel.

Pros & Cons of JaguarPC

Pros

  • Innovative hybrid plan is a highlight
  • Actively uses customer forum and social media channels to interact with customers
  • Reliable customer support

Cons

  • There have been complaints about the live chat and ticket support
  • Some customers have complained about overloaded server

JaguarPC Position In Our Categories

Position of JaguarPC in our main categories:

TOP 100

JaguarPC is one of the top 100 Hosting Services products

If you are interested in JaguarPC it may also be beneficial to investigate other subcategories of Hosting Services collected in our database of B2B software reviews.

It is crucial to keep in mind that almost no app in the Hosting Services category will be an ideal solution that can fulfill all the needs of all company types, sizes and industries. It may be a good idea to read a few JaguarPC Hosting Services reviews first as specific solutions might perform well just in a really small set of applications or be created with a very specific type of industry in mind. Others may operate with an idea of being simple and intuitive and as a result lack complex elements welcomed by more experienced users. There are also software that support a large group of users and provide a rich feature set, however that in most cases comes at a higher price of such a solution. Make sure you're aware of your requirements so that you pick a service that offers specifically the features you search for.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and JaguarPC reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with JaguarPC. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • Django
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM
  • Plesk

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

JaguarPC offers 24/7 tech support through phone, live chat, and tickets. The company’s website features a knowledge base, user guides, video tutorials, community forum, blog, and a live network status page. The company actively uses Twitter and Facebook for customer interactions.

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Popular JaguarPC Alternatives

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JaguarPC user reviews

Former Customer

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 02.03.2020 Company Size: N/A Industry: N/A
Anonymous Reviewer
5/5

Overall impression

Every time I have an issue (i have a lot, new developer) I run right over to the proceed to chat button and ask a live operator my question. I never have to wait more than a minute (maybe once or twice, but I hit these techs up like every day for help) and there is always someone with a picture and name who I am talking with immediately. tell them the prob, within 5 minutes they've easily described how to fix it, or often they just fix it themselves. As a developer just getting back into the field after a 5 year break, i am grateful every day that i chose JaguarPC. maybe there's better out there. I haven't seen any yet though.

Anonymous Reviewer
5/5

Overall impression

Great company and great customer service. I have moved several of the websites I work on to JaguarPC and plan to move a couple more over! Have tried bluehost and godaddy earlier. JaguarPC is the best hosting with dedicated/super helpful support team. Wonderful service. Thank you JaguarPC. I'm a big fan of JaguarPC. Especially when you compare with my previous provider. They have tons of tools for joomla and wordpress developers, as well as superb tech support. I would recommend to anyone.

Anonymous Reviewer
5/5

Overall impression

JaguarPC handled our site migration admirably. It was a breeze on our end. Choose JaguarPC if you are changing hosts and would like some help doing so. Amazingly helpful from the start of sales through migration support. I had to leave a review now in case others of thinking of moving hosts. I've never seen this kind of hands off migration go this smoothly. Nothing to stress over at all. Might be the best service feature and support I've ever seen on the web for anything. They know what they are doing. We are happy campers now.

What are JaguarPC pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Web Hosting
$9.97/month
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Plan 1
$29.95
35 GB
3 TB
No info
2
1 GB
Plan 2
$44.95
50 GB
5 TB
No info
2
2 GB
Plan 3
$59.95
80 GB
8 TB
No info
2
3 GB
Plan 4
$79.95
100 GB
10 TB
No info
2
4 GB
Plan 5
$99.95
120 GB
10 TB
No info
2
6 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Plan 1
From $109
1TB
Unlimited
Not available
Not available
16GB DDR3
Plan 2
From $159
2x 1TB
Unlimited
Not available
Not available
24GB DDR3
Plan 3
From $169
2x 1TB
Unlimited
Not available
Not available
24GB ECC
Plan 4
From $229
4x 1TB RAID
Unlimited
Not available
Not available
48GB ECC
Plan 5
From $269
2x 500GB SSD
Unlimited
Not available
Not available
48GB ECC

Frequently asked questions about JaguarPC

Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?

JaguarPC’s shared web hosting plan supports e-commerce with features such as SSL integration and choice of shopping carts.

Are their hosting services secure?

JaguarPC uses HP and Cisco powered network equipment and firewalls and other advanced technology to provide secure hosting services.

Will you get a free domain with their hosting plan?

JaguarPC offers free .com and .co.uk domains with its business level shared web hosting package.

Do they give an uptime guarantee and reimburse you for downtime?

JaguarPC offers a 100% uptime guarantee. The company provides service credits as compensation for any downtime.

Do they offer unlimited email addresses and bandwidth?

JaguarPC offers unlimited email accounts and bandwidth with its web hosting plan.

Do they enable you to effortlessly design a website with no HTML or coding knowledge?

JaguarPC provides Template Express and RVSiteBuilder website building tools to help novices.

How can I pay for their services?

JaguarPC accepts all major credit cards and PayPal.

Is it a reliable hosting solution for Wordpress?

Yes, JaguarPC fully supports WordPress blogs.

Do they provide CPanel or any other control panels?

JaguarPC’s web hosting users can use Cpanel. VPS and Hybrid server customers get to use Cpanel/WHM. Subscribers can also buy DirectAdmin and Interworx if they wish to try an alternate control panel.

Do they provide both Windows and Linux hosting services?

Yes, JaguarPC offers both Windows and Linux hosting services.

JaguarPC average rating:

Average score
4.3/5 (1 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: I was a customer of JaguarPC for a few years. Compared to other hosting services they do offer a very competitive and reasonable cost for shared web hosting. They offer a variety of services that can be added to your hosting too. They’ve been around for some time and are a legitimate company.

CONS: The main reason I left their host services was because of their poor server up time and their lack of helpful technical support. Even their management and regular customer support wasn’t helpful either. When things are running, they are happy to reply but when the hosting servers go down then that’s another story. It happened frequently enough that the servers would have issues and I would be the one that would contact technical support and let them know that their services were down. When an outage occurred, I never once received a notification that they were aware of the issue and working on the problem. I was usually the first to contact them even though they claim to monitor the servers 24hrs a day. I was lucky if an outage occurred during regular business hours. I could usually get someone on the phone and make them aware of the issue and it would get resolved within a few hours. Afterhours and weekends were a whole other story. I assume they use some 3rd party service that is worthless. If an outage occurred afterhours no one ever picked up the phone and I couldn’t leave a message. Sometimes their online chat would work otherwise I usually had to submit a support ticket a hope someone would respond. They never met their SLAs for getting back to me on high severity issues. Their afterhours support can’t handle any major issues. During a holiday weekend the server had issues from Friday until Tuesday when their regular support was in the office. No one from their afterhours support was able to resolve the issues and they wouldn’t escalate to the on-call engineers. If the standard server restart didn’t resolve the issue then it would continue to have problems until the next business day. Also, any time an issue occurred over the weekend I knew I wouldn’t get support and would have to deal with the issue until the following business days. I brought up my concerns to their management but like their support I didn’t get a response as it seems they didn’t care about my business. That said, if you need a reliable site then I would strongly suggest to use a different hosting company. They don’t live up to their guaranteed update time and unfortunately their technical support and customer service is way below par.

Reviewed 3 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: I was a customer of JaguarPC for a few years. Compared to other hosting services they do offer a very competitive and reasonable cost for shared web hosting. They offer a variety of services that can be added to your hosting too. They’ve been around for some time and are a legitimate company.

CONS: The main reason I left their host services was because of their poor server up time and their lack of helpful technical support. Even their management and regular customer support wasn’t helpful either. When things are running, they are happy to reply but when the hosting servers go down then that’s another story. It happened frequently enough that the servers would have issues and I would be the one that would contact technical support and let them know that their services were down. When an outage occurred, I never once received a notification that they were aware of the issue and working on the problem. I was usually the first to contact them even though they claim to monitor the servers 24hrs a day. I was lucky if an outage occurred during regular business hours. I could usually get someone on the phone and make them aware of the issue and it would get resolved within a few hours. Afterhours and weekends were a whole other story. I assume they use some 3rd party service that is worthless. If an outage occurred afterhours no one ever picked up the phone and I couldn’t leave a message. Sometimes their online chat would work otherwise I usually had to submit a support ticket a hope someone would respond. They never met their SLAs for getting back to me on high severity issues. Their afterhours support can’t handle any major issues. During a holiday weekend the server had issues from Friday until Tuesday when their regular support was in the office. No one from their afterhours support was able to resolve the issues and they wouldn’t escalate to the on-call engineers. If the standard server restart didn’t resolve the issue then it would continue to have problems until the next business day. Also, any time an issue occurred over the weekend I knew I wouldn’t get support and would have to deal with the issue until the following business days. I brought up my concerns to their management but like their support I didn’t get a response as it seems they didn’t care about my business. That said, if you need a reliable site then I would strongly suggest to use a different hosting company. They don’t live up to their guaranteed update time and unfortunately their technical support and customer service is way below par.

Reviewed 3 months ago

Read full review >

More reviews from 4 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Former Customer

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 02.03.2020 Company Size: N/A Industry: N/A

PROS: I was a customer of JaguarPC for a few years. Compared to other hosting services they do offer a very competitive and reasonable cost for shared web hosting. They offer a variety of services that can be added to your hosting too. They’ve been around for some time and are a legitimate company.

CONS: The main reason I left their host services was because of their poor server up time and their lack of helpful technical support. Even their management and regular customer support wasn’t helpful either. When things are running, they are happy to reply but when the hosting servers go down then that’s another story. It happened frequently enough that the servers would have issues and I would be the one that would contact technical support and let them know that their services were down. When an outage occurred, I never once received a notification that they were aware of the issue and working on the problem. I was usually the first to contact them even though they claim to monitor the servers 24hrs a day. I was lucky if an outage occurred during regular business hours. I could usually get someone on the phone and make them aware of the issue and it would get resolved within a few hours. Afterhours and weekends were a whole other story. I assume they use some 3rd party service that is worthless. If an outage occurred afterhours no one ever picked up the phone and I couldn’t leave a message. Sometimes their online chat would work otherwise I usually had to submit a support ticket a hope someone would respond. They never met their SLAs for getting back to me on high severity issues. Their afterhours support can’t handle any major issues. During a holiday weekend the server had issues from Friday until Tuesday when their regular support was in the office. No one from their afterhours support was able to resolve the issues and they wouldn’t escalate to the on-call engineers. If the standard server restart didn’t resolve the issue then it would continue to have problems until the next business day. Also, any time an issue occurred over the weekend I knew I wouldn’t get support and would have to deal with the issue until the following business days. I brought up my concerns to their management but like their support I didn’t get a response as it seems they didn’t care about my business. That said, if you need a reliable site then I would strongly suggest to use a different hosting company. They don’t live up to their guaranteed update time and unfortunately their technical support and customer service is way below par.

What do you think about this review? Great Poor
Alyssa Ashton
5/5

Overall impression

Every time I have an issue (i have a lot, new developer) I run right over to the proceed to chat button and ask a live operator my question. I never have to wait more than a minute (maybe once or twice, but I hit these techs up like every day for help) and there is always someone with a picture and name who I am talking with immediately. tell them the prob, within 5 minutes they've easily described how to fix it, or often they just fix it themselves. As a developer just getting back into the field after a 5 year break, i am grateful every day that i chose JaguarPC. maybe there's better out there. I haven't seen any yet though.

Ankur Sood
5/5

Overall impression

Great company and great customer service. I have moved several of the websites I work on to JaguarPC and plan to move a couple more over! Have tried bluehost and godaddy earlier. JaguarPC is the best hosting with dedicated/super helpful support team. Wonderful service. Thank you JaguarPC. I'm a big fan of JaguarPC. Especially when you compare with my previous provider. They have tons of tools for joomla and wordpress developers, as well as superb tech support. I would recommend to anyone.

Vivek Parkash
5/5

Overall impression

JaguarPC handled our site migration admirably. It was a breeze on our end. Choose JaguarPC if you are changing hosts and would like some help doing so. Amazingly helpful from the start of sales through migration support. I had to leave a review now in case others of thinking of moving hosts. I've never seen this kind of hands off migration go this smoothly. Nothing to stress over at all. Might be the best service feature and support I've ever seen on the web for anything. They know what they are doing. We are happy campers now.

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Reviewed By Jenny Chang
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