MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

RackSpace REVIEW

Hosting Services

USER SATISFACTION 98%
OUR SCORE 9.0

What is RackSpace?

Rackspace is a global web hosting solutions provider that specializes in managed cloud hosting services. With headquarters in San Antonio, Texas, the company has an impressive global reach, with multiple offices in Europe, Asia, South America, and Australia. Its team of expert consists of over 3,000 cloud engineers with many of them certified by the leading names in hosting and web management such as Microsoft, Cisco, and VMWare.

Uptime & Reliability of RackSpace

Rackspace offers an uptime guarantee of 100% for their services. The company operates multiple data centers in the US, Asia, and Europe. All facilities feature industry grade HVAC systems as well as strict security measures both digital and physical to ensure that all equipment and devices deliver optimum performance while safe from hacking, malware, and breach.

Overview of RackSpace Features

  • Rapid Deployment Servers
  • Customizable Dedicated Servers
  • Private Cloud
  • Custom Storage
  • E-Commerce
  • Web Content Management
  • Application Migration
  • Web and Mobile Apps
  • Collaboration and Productivity

How Much Does RackSpace Cost?

Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
Dedicated Server 1$5992x 300GB2TBIntel Xeon E5-2620 v3 2.4GHz (6 cores)No info32GB
Dedicated Server 2$1,0002x 300GB2TBIntel Xeon E5-2630 v3 2.4GHz (1x 8-Cores)No info64GB
Dedicated Server 3$1,300.002x 300GB2TBIntel Xeon E5-2630 v3 2.4GHz (2x 8-Cores)No info128GB
Dedicated Server 4By quote2x 300GB2TBIntel Xeon E5-4640 2.4GHz (4x 8-Cores)No info128GB

CPanel of RackSpace

Rackspace offers its own Cloud Control Panel, a web-based management interface that gives users total control over their website operations and other features. While Rackspace does not offer cPanel or Plesk, users can opt to install such applications to their accounts.

Pros & Cons of RackSpace

Pros

  • Flexible pricing and plans
  • Consistent and reliable uptime
  • Fast and responsive tech support

RackSpace Position In Our Categories

Position of RackSpace in our main categories:

20

RackSpace is one of the top 20 Hosting Services products


Each company has its own characteristics, and can need a particular type of solution that will be fit for their business size, type of customers and employees and even particular niche they cater to. You should not count on finding an ideal service that is going to be suitable for each company no matter what their background is. It may be a good idea to read a few RackSpace reviews first and even then you should pay attention to what the hosting service is intended to do for your business and your employees. Do you require an easy and straightforward hosting with just essential features? Will you really make use of the complex tools required by experts and large enterprises? Are there any particular integrations that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to get a solid service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RackSpace reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with RackSpace. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

251

NEGATIVE SOCIAL MENTIONS

6

Video

Technical details

Top features
  • Wordpress hosting
Platform
  • Windows
  • Linux
Scripting & Languages
  • ASP
  • Django
  • Java
  • Python
  • Ruby on rails
Easy Installs
  • Magento
  • Wordpress
Server Location
  • USA
  • UK
Databases
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Rackspace provides multiple channel support for their clients, rangign from live chat, telephone support, webinars, tickets, and knowledge bae. The company takes pride from its support group, which is highly touted and and admired in the hosting industry.

What are RackSpace pricing details?

Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
Dedicated Server 1$5992x 300GB2TBIntel Xeon E5-2620 v3 2.4GHz (6 cores)No info32GB
Dedicated Server 2$1,0002x 300GB2TBIntel Xeon E5-2630 v3 2.4GHz (1x 8-Cores)No info64GB
Dedicated Server 3$1,300.002x 300GB2TBIntel Xeon E5-2630 v3 2.4GHz (2x 8-Cores)No info128GB
Dedicated Server 4By quote2x 300GB2TBIntel Xeon E5-4640 2.4GHz (4x 8-Cores)No info128GB

FAQ for RackSpace

  1. Do they offer unlimited email addresses and bandwidth?

    No information available.

  2. Is it a suitable hosting solution for Wordpress?

    Yes. Rackspace fully supports sites that are hosted in WordPress.

  3. Do they give an uptime guarantee and reimburse you for downtime?

    Rackspace provides a 100% uptime guarantee on their hosting services and solutions. On top of that, the company promises to offer 5% of the monthly fee for each 30 minutes of downtime (up to 100% of customer's monthly fee).

  4. Do they allow you to effortlessly create a website without any HTML or coding knowledge?

    Rackspace offers an in-house web management application called Cloud Sites Control Panel, which comes with a guide to help users add their domain, upload their content, and other website management operations.

  5. Is it a good choice for e-commerce? Do they give you SSL, shopping carts and payment processing?

    Rackspace provides a specific hosting solution designed for eCommerce purpises.

  6. Will you receive a free domain with their hosting plan?

    Rackspace does not offer free domains with their solutions.

  7. What is the security level of their services?

    Rackspace applies industry-grade security to ensure that their networks are safe and all information processed within are intact. In addition to that, all facilities are installed with advanced security systems to keep safe all equipment and networking devices from unauthorized access and use.

  8. How can I pay for their services?

    Rackspace currently allows payment by Visa, MasterCard, or American Express.

  9. Do they offer CPanel or any other control panels?

    Rackspace offers its own Cloud Control Panel, a web-based management interface that gives users total control over their website operations and other features. While Rackspace does not offer cPanel or Plesk, users can opt to install such applications to their accounts.

  10. Do they offer both Windows and Linux hosting services?

    Yes. Rackspace supports both Linux and Windows hosting programs.

User reviews


1 Review

0
0
0
0
1

Average Rating:

Write your own review of this product

Add a review

Jonathan Dracup

Published 2 years ago

My company Buycheapsoftware.com hosted with RackSpace starting in August 2007 to September of 2016. It is very expensive hosting, but I wanted the best so I paid the $4,000 per month. It was not a good experience and it is not the best. I would avoid using this company at all cost, look at everyone else. Our website went down (I am not exaggerating) about ten times per year due to their own hardware problems. I kept telling them to replace the junk RAM, but they did not agree that was the issue. Well I finally got them to replace the RAM and wow that was the problem all along that had cost my business over $300,000 in lost sales over the problem period. They would actually fight with me over hardware server upgrades that they should have been doing anyway. On numerous occasions the managers would promise me a free month or two for all the downtime and 404 errors BUT I never got one penny in refunds or credits to our account, instead they would always work hard to upsell me on more services.

We closed on Sept 2nd 2016 and now Rackspace is aggressively after me for a $1,111.00 account balance that I told them I would not be paying at the time we closed. As far as I am concerned they still own me for about 5-months of refunds which is about $20,000 plus another $300,000 in lost sales and customer goodwill. Wow!


What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

Share
Tweet
Share