MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Memset Review

Memset
Our score: 7.8 User satisfaction: 93%
Logo of Memset

What is Memset?

Memset is founded by one of the few female technology entrepreneurs in the UK, Kate Craig-Wood. Together with her brother, Kate started Memset in 2002 with just £3,000 in a room above her mum’s garage. Today, Memset is one of the leading cloud hosting providers in the UK, delivering high quality hosting solutions to some of the biggest organizations and businesses in the UK including Debenhams and Hilton Hotels. Memset was also named the UK’s best web host by PCPro Magazine for the sixth consecutive year in 2011, further establishing Memset’s reputation as a reliable hosting solution in today’s market.

Uptime & Reliability of Memset

Memset guarantees that their networks, sites, and other services are up and available 99.95% of the time in a given year. T0 ensure the deliverability of their services, Memset implements triple redundant uplinks via physically diverse cables into the UK backbone for optimum performance and connectivity.

Overview of Memset Features

  • IP Address for all packages
  • FUlly Managed SLA
  • Unlimited Backups
  • Advanced Monitoring
  • Managed Firewall
  • Processors from 2x Virtual Xeon to 2x Oct Xeon
  • Two to sixteen CPU cores
  • Clock speed from 0.40 GHz-2.0Ghz
  • 2-96 GB RAM min, with 2-192 GB Ram max
  • Disks range from 90GB- 8×240 GB SSD
  • Fast disk transaction speeds (40-800 transactions/second)
  • 90GB-24000 GB usable disk space
  • Support for Windows and Linux hosting

How Much Does Memset Cost?

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
VM1000
$5.50
40 GB
50GB
1
512 MB
VM2000
$10.50
60 GB
100GB
1
1 GB
VM4000
$21.50
90 GB
150GB
1
2 GB
VM8000
$41.00
140 GB
250GB
1
4 GB
VM16000
$79.00
200 GB
500GB
1
8 GB
VM32000
$159.00
300 GB
100GB
1
15 GB
VM64000
$309.00
500 GB
100GB
1
30 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Dell R310
$309.00
2x500GB
500 GB
1
32GB
Dell R320
$389.00
4x500GB
1,000 GB
1
96GB
Dell R320
$489.00
4x1TB
1,500 GB
1
96GB
Dell R720
$819.00
8x1TB
2,000 GB
1
192GB
Dell R730
$1279.00
8x240 GB SSD
4,000 GB
1
384GB

CPanel of Memset

Memset offers its own control panel which is described as user-friendly even for beginners and loaded with excellent features. On top of that, users can configure other control panel options such as cPanel and WHM (Web Hosting Manager) with Memset Miniserver plans.

Pros & Cons of Memset

Pros

  • Quick and knowledgeable tech support
  • Excellent product plans
  • Consistent with their Uptime Guarantee

Cons

  • Poor customer service at times

Memset Position In Our Categories

Position of Memset in our main categories:

TOP 200

Memset is one of the top 200 Hosting Services products

If you are interested in Memset it could also be sensible to investigate other subcategories of Hosting Services collected in our base of SaaS software reviews.

There are trendy and widely used solutions in each software group. But are they essentially the best fit for your enterprise’s unique needs? A popular software product may have thousands of customers, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Memset Hosting Services reviews and mull over the elements that you desire in the software such as the fees, main functionality, available integrations etc. Then, choose a few solutions that fit your wants. Check out the free trials of these products, read online comments, get explanations from the seller, and do your research thoroughly. This profound groundwork is certain to help you choose the best software solution for your organization’s special requirements.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Memset reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Memset. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

-

Platform

  • Windows
  • Linux

Scripting & Languages

  • ASP
  • Django
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Wordpress

Server Location

  • UK

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Memset provides a free UK support number of their clients plus an email support that is constantly monitored by their staff during standard UK working house. They also offer a live chat support for sales-related inquiries. Their most impressive offering is their emergency support, which users can access outside working hours. Other support channels include a ticketing system and technical documentation.

Trending Hosting Services Reviews

Product name:
Score:
Satisfaction:
6.8
91%
8.0
100%
8.1
95%

Popular Memset Alternatives

Memset Comparisons

Top Competitors To Memset By Price

Memset user reviews

Have gone down hill in recent years

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.06.2019 Company Size: N/A Industry: N/A

What are Memset pricing details?

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VM1000
$5.50
40 GB
50GB
No info
1
512 MB
VM2000
$10.50
60 GB
100GB
No info
1
1 GB
VM4000
$21.50
90 GB
150GB
No info
1
2 GB
VM8000
$41.00
140 GB
250GB
No info
1
4 GB
VM16000
$79.00
200 GB
500GB
No info
1
8 GB
VM32000
$159.00
300 GB
100GB
No info
1
15 GB
VM64000
$309.00
500 GB
100GB
No info
1
30 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Dell R310
$309.00
2x500GB
500 GB
No info
1
32GB
Dell R320
$389.00
4x500GB
1,000 GB
No info
1
96GB
Dell R320
$489.00
4x1TB
1,500 GB
No info
1
96GB
Dell R720
$819.00
8x1TB
2,000 GB
No info
1
192GB
Dell R730
$1279.00
8x240 GB SSD
4,000 GB
No info
1
384GB

Frequently asked questions about Memset

Is it a good hosting for e-commerce? Do they give you SSL, shopping carts and payment processing?

Memset offers Magento hosting packages that come with tools and features dedicated for eCommerce. These functionalities include SSL certificates, cPanel management, scalable solutions, and more.

Is it a suitable hosting solution for Wordpress?

WordPress can be configured into Memset accounts.

Do they allow you to quickly create a website without any HTML or coding experience?

While there is no mention whether Memset comes with a free site builder or not, reviews indicate that setup could take anywhere between 20 minutes to three days from the time payment is made. Ease of use after setup is described as easy and straightforward.

Do they provide both Windows and Linux hosting services?

Yes. Memset supports Linux and Windows hosting.

What is the security level of their services?

Memset has placed server security among its top priorities. To deliver reliable security for their clients, Memset has developed in-house security packages Port Patrol™, Packet Patrol™ and Perimeter Patrol™, designed for monitoring, firewalling and security scanning purposes. Data centers based in UK are also installed with excellent physical security systems, which include biometric authentication for access control, strict screening and managed authorization of visitors, 24x7 CCTV coverage, and defense systems for vehicular and pedestrian threats among others.

What payment methods do they accept?

Memset accepts payments via a credit/debit card, cheque, and bank transfer.

Will you receive a free domain with their hosting plan?

Memset does not offer free domains. However, they provide free hosting services for sites that are registered as charities.

Do they provide unlimited email addresses and bandwidth?

Memset offers up to 4,000GB of bandwidth.

Do they offer an uptime guarantee and pay you back for downtime?

Memset guarantees that their networks, sites, and other services are up and available 99.95% of the time in a given year. The company will provide credit 1 day's worth of rental in the event that the total downtime in one month exceeds 22 minutes (0.05% of a month), and an additional day for each additional 30 minutes of downtime.

Do they provide CPanel or any other control panels?

Memset offers its own control panel which is described as user-friendly even for beginners and loaded with excellent features. On top of that, users can configure other control panel options such as cPanel and WHM (Web Hosting Manager) with Memset Miniserver plans.

Memset average rating:

Average score
2.5/5 (1 user reviews)
2/5

Overall impression

4/5

Customer Support

3/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: Between 2012-2017 they were excellent! Downhill from there :-(

CONS: I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed. Over the last two years the downtime increased and customer service quality dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues. The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward. Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down! When I questioned them on this, they said: "Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected." So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward. Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it. Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too. I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Between 2012-2017 they were excellent! Downhill from there :-(

CONS: I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed. Over the last two years the downtime increased and customer service quality dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues. The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward. Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down! When I questioned them on this, they said: "Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected." So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward. Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it. Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too. I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.

Reviewed 1 year ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Have gone down hill in recent years

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.06.2019 Company Size: N/A Industry: N/A

PROS: Between 2012-2017 they were excellent! Downhill from there :-(

CONS: I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed. Over the last two years the downtime increased and customer service quality dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues. The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward. Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down! When I questioned them on this, they said: "Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected." So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward. Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it. Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too. I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.

What do you think about this review? Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Nestor Gilbert
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share