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WestHost REVIEW

Hosting Services

USER SATISFACTION 99%
OUR SCORE 8.4

What is WestHost?

WestHost is a web hosting service that targets business users. It offers affordable shared hosting, cloud hosting, and dedicated servers to cater to the needs of professional users.

WestHost was founded in 1998 and was bought by UK2 Group in 2008. Its headquarters is in Providence, UT. The company says about 50% of its employees are multi-lingual, and a good number have more than five years of experience in the IT industry.

Uptime & Reliability of WestHost

WestHost provides a 99.9% uptime guarantee on shared hosting and dedicated hosting plans. Shared hosting customers get backups for free, but backups are charged extra on dedicated servers. Dedicated server customers get credits in case of a network outage.

VPS and cloud customers’ data is backed up weekly and monthly. WestHost urges users to create their own backups in between. The company does not offer any uptime promise for VPS and cloud hosting services.

WestHost uses a Tier-3 data center in Salt Lake City, UT.  The host utilizes on-site staff, redundant power, cold row cooling, video surveillance, and smoke detection facilities to ensure data security.

Overview of WestHost Features

  • Reliable and affordable web hosting
  • US-based 24/7/365 support
  • 30-day money back guarantee
  • 99.9% uptime guarantee
  • Backups
  • Linux hosting
  • WordPress
  • MySQL
  • Cpanel

How Much Does WestHost Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Personal$450GB1000GB1100
Preferred$8200GB2500GBUnlimitedUnlimited
Business$12UnlimitedUnlimitedUnlimitedUnlimited
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
Unmanaged Atom Server$95500GB10TBD510 1.66 GHz42GB DDR2
Unmanaged Quad Xeon$160500GB10TBE3-1220 3.10 GHz48GB DDR3
Unmanaged Hexa Xeon$2542X500GB10TBE5-2620 2.4 GHz412GB DDR3
Unmanaged Dual Hexa Xeon$3302X500GB10TBE5-2620 2.4 GHz424GB DDR3
Managed Atom Server$195500GB10TBD510 1.66 GHz42GB DDR2
Managed Quad Xeon$260500GB10TBE3-1220 3.10 GHz48GB DDR3
Managed Hexa Xeon$3542X500GB10TBE5-2620 2.4 GHz412GB DDR3
Managed Dual Hexa Xeon$4302X500GB10TBE5-2620 2.4 GHz424GB DDR3

CPanel of WestHost

WestHost’s Linux hosting customers can use Cpanel, and the company also has its own up-to-date hosted demo.

Pros & Cons of WestHost

Pros

  • Some customers have praised the customer service and response time
  • Rates are affordable
  • Very good uptime

Cons

  • Knowledge base on website could be improved
  • A few customers have complained about the customer support

WestHost Position In Our Categories

Position of WestHost in our main categories:

100

WestHost is one of the top 100 Hosting Services products


Each business is different, and might require a special solution that will be designed for their company size, type of clients and staff and even particular industry they cater to. You should not count on locating a perfect service that is going to be suitable for every company regardless of their history is. It may be a good idea to read a few WestHost reviews first and even then you should remember what the hosting service is supposed to do for your company and your staff. Do you need a simple and intuitive hosting with only elementary functions? Will you actually make use of the complex tools needed by pros and large enterprises? Are there any specific tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a trustworthy service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WestHost reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WestHost. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

78

NEGATIVE SOCIAL MENTIONS

1

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • ASP
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • USA
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

WestHost provides 24/7 US-based support through phone, live chat, and tickets. It hosts a knowledge base and FAQ on its website. Users can find a good amount of information on site builders and Cpanel on the website. Customers need to log into to the members’ area to submit support requests.

What are WestHost pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Personal$450GB1000GB1100
Preferred$8200GB2500GBUnlimitedUnlimited
Business$12UnlimitedUnlimitedUnlimitedUnlimited
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
Unmanaged Atom Server$95500GB10TBD510 1.66 GHz42GB DDR2
Unmanaged Quad Xeon$160500GB10TBE3-1220 3.10 GHz48GB DDR3
Unmanaged Hexa Xeon$2542X500GB10TBE5-2620 2.4 GHz412GB DDR3
Unmanaged Dual Hexa Xeon$3302X500GB10TBE5-2620 2.4 GHz424GB DDR3
Managed Atom Server$195500GB10TBD510 1.66 GHz42GB DDR2
Managed Quad Xeon$260500GB10TBE3-1220 3.10 GHz48GB DDR3
Managed Hexa Xeon$3542X500GB10TBE5-2620 2.4 GHz412GB DDR3
Managed Dual Hexa Xeon$4302X500GB10TBE5-2620 2.4 GHz424GB DDR3

FAQ for WestHost

  1. Do they provide CPanel or any other control panels?

    WestHost offers Cpanel for account management.

  2. Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?

    Yes, WestHost provides good support for e-commerce. Some of its plans come with free SSL certificates. All plans offer Softaculous which includes shopping carts and e-commerce applications.

  3. Do they offer an uptime guarantee and reimburse you for downtime?

    WestHost provides a 99.9% uptime guarantee. Dedicated server customers get credits in case of a network outage.

  4. Do they offer unlimited email addresses and bandwidth?

    WestHost offers unlimited email addresses and bandwidth with some plans.

  5. How secure are their hosting services?

    WestHost uses standard security measures. It provides free nightly backups. Customers can pay a small yearly fee to get SiteLock to protect their website from malware and hackers.

  6. Is it a good hosting service for Wordpress?

    Yes, WestHost offers full WordPress support on all its plans.

  7. How can I pay for their services?

    WestHost accepts credit cards, PayPal, and electronic check.

  8. Do they enable you to easily design a website with no HTML or coding experience?

    Novices can use WestHost’s website builder tool which comes with more than 200 professional templates.

  9. Do they provide both Windows and Linux hosting services?

    WestHost offers only Linux hosting, not Windows.

  10. Do you get a free domain with their hosting plan?

    WestHost offers free domain registration with a few plans.

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