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OVH Review

OVH
Our score: 8.2 User satisfaction: 98%
Logo of OVH

What is OVH?

Established in 1999, the France-based OVH started out from scratch, providing European clients with basic hosting products and other web services. Today, the company has grown to more than 800 employees, 17 data centers, and over 180,000 servers, working together to deliver high value and reliable hosting solutions in Europe. OVH now concentrates on developing cloud-based hosting plans to help clients achieve success in these constantly changing times.

Uptime & Reliability of OVH

OVH promises that their websites remain available by 99.9% of the time. This guarantee stems from OVH’s confidence in its network structure, founded on multiple data centers and superior networking equipment, servers, and software.

Overview of OVH Features

  • Shared Messaging and Mailboxes
  • SaaS (OVH Online Software Solutions)
  • OVH Dedicated Servers
  • Data, storage, and backup
  • Dedicated Cloud
  • Software Licenses
  • VPS
  • Network and Security Solutions
  • RunAbove Public Cloud

How Much Does OVH Cost?

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
VPS SSD 1
$3.49
10 GB SSD
100 Mbps
1
2 GB
VPS SSD 2
$6.99
20 GB SSD
100 Mbps
1
4 GB
VPS SSD 3
$13.49
40 GB SSD
100 Mbps
1
8 GB
VPS CLOUD 1
$8.99
25 GB
100 Mbps
1
2 GB
VPS CLOUD 2
$17.99
50 GB
100 Mbps
1
4 GB
VPS CLOUD 3
$33.49
100 GB
100 Mbps
1
8 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
HOST-32L
$69.00
2 x2TB
250 Mbps
up to 256
32 GB
HOST-64L
$89.00
2 x2TB
250 Mbps
up to 256
64 GB
HOST-128L
$135.00
2 x2TB
250 Mbps
up to 256
128 GB
HOST-32H
$109.00
2 x2TB
250 Mbps
up to 256
32 GB
SP-32
$79.00
500 GB + 2 x2TB
500 Mbps
up to 256
32 GB
SP-64
$119.00
500 GB + 2 x2TB
500 Mbps
up to 256
64 GB
SP-128
$179.00
500 GB + 2 x2TB
500 Mbps
up to 256
128 GB
MG-128
$219.00
500 GB + 2 x2TB
500 Mbps
up to 256
128 GB

CPanel of OVH

OVH offers cPanel as one of its website administration platform. Plesk is also provided as well. Both website management tools are very popular even with those who are not very experienced with website administration.

Pros & Cons of OVH

Pros

  • Very long and extensive history
  • Multiple data centers
  • Supports both Windows and Linux
  • Guaranteed bandwidth and storage

OVH Position In Our Categories

Position of OVH in our main categories:

TOP 100

OVH is one of the top 100 Hosting Services products

If you are considering OVH it might also be a good idea to examine other subcategories of Hosting Services collected in our base of B2B software reviews.

Each business is different, and can require a particular type of Hosting Services solution that will be fit for their business size, type of clients and employees and even specific industry they cater to. We advise you don't count on getting an ideal software that is going to work for each business no matter what their history is. It may be a good idea to read a few OVH Hosting Services reviews first and even then you should pay attention to what the solution is intended to do for your business and your workers. Do you require a simple and intuitive service with just basic functions? Will you really use the complex tools required by experts and big enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will match your budget.

User Satisfaction

Positive Social Media Mentions 104
Negative Social Media Mentions 2

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OVH reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OVH. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Top features

-

Platform

  • Windows
  • Linux

Scripting & Languages

  • ASP
  • Perl
  • PHP

Control Panel

  • CPanel
  • Plesk

Easy Installs

  • Joomla
  • Wordpress
  • SSL

Server Location

  • USA
  • UK
  • Canada
  • Netherlands

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Knowledge base
  • Tickets

Customer support details

  • Email Support
  • Phone Support
  • Knowledgebase
  • Tickets

Trending Hosting Services Reviews

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Popular OVH Alternatives

OVH Comparisons

Top Competitors To OVH By Price

OVH user reviews

Customer service unseless, slow server, bad quality of services and technologies

Read full review >
Élodie Le Goff
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 14.11.2018 Company Size: N/A Industry: N/A
Élodie Le Goff
1/5

Overall impression

Very bad experience with them. - 2x downtime (first one with 4 hours offline, second one more then 24 hours) - Support is very slow (2 hours to get support + 1 hour to start solving) - They moved our VPS server to another HOST and system cached. Their solution re-install entire VPS server. They don't take any responsible.

Élodie Le Goff
1/5

Overall impression

I bought the service and transferred my files there. The system had a problem and some files were not uploaded (normal html files with little sice, nothing special). The support told me that there was nothing they could do to fix it, but they refused giving me the money back, even if the service was not working and I claimed the day after I bought it. Avoid this service!

Élodie Le Goff
1/5

Overall impression

Worst data center around. Since moving to them, have experienced significant downtime and outages out of our control. Terrible support backing their services. They really need to get their routing issues sorted out. Automated billing frequently has hiccups as well, causing servers to go offline because their billing system wouldn't bill cards. Their monitoring system also needs to be disabled, otherwise it will willy-nilly reboot your servers because it THINKS there was a fault. Most common issue with them is no-route to ip blocks they provided us. Would go for hours on end without resolution nor response from their team, then all of the sudden everything would start flowing again with no intervention from us. Want to get an idea of how reliable this datacenter is? Just go look at their incident board. It is LOADED with rookie mistakes and severe outages caused by easily avoidable issues. Seriously, look elsewhere for hosting, it's not worth the stress. Their 99.9% uptime promise falls back to more like 96.8%. Really wish I could go back a year and tell myself not to move our clients to these guys, because now we have significant work ahead to move servers out.

Élodie Le Goff
/5

Overall impression

When I tried to sign up for a $3.49 VPS, they demanded four pieces of ID! Really? I've been building web sites since 1996 and I have NEVER, EVER had ANY hosting company ask for ID - even after processing my credit card. Stay away from these guys.

Élodie Le Goff
/5

Overall impression

Worst company ever, really bad support, the only thing they do is redirect you to their online manuel, they block you from editing anything thinking you are the hack yourself. It just blows my mind how incompetent this company is. I've never had to face such a lack of professionalism in my entire career!

To be avoided at all cost!

What are OVH pricing details?

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VPS SSD 1
$3.49
10 GB SSD
100 Mbps
No info
1
2 GB
VPS SSD 2
$6.99
20 GB SSD
100 Mbps
No info
1
4 GB
VPS SSD 3
$13.49
40 GB SSD
100 Mbps
No info
1
8 GB
VPS CLOUD 1
$8.99
25 GB
100 Mbps
No info
1
2 GB
VPS CLOUD 2
$17.99
50 GB
100 Mbps
No info
1
4 GB
VPS CLOUD 3
$33.49
100 GB
100 Mbps
No info
1
8 GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
HOST-32L
$69.00
2 x2TB
250 Mbps
No info
up to 256
32 GB
HOST-64L
$89.00
2 x2TB
250 Mbps
No info
up to 256
64 GB
HOST-128L
$135.00
2 x2TB
250 Mbps
No info
up to 256
128 GB
HOST-32H
$109.00
2 x2TB
250 Mbps
No info
up to 256
32 GB
SP-32
$79.00
500 GB + 2 x2TB
500 Mbps
No info
up to 256
32 GB
SP-64
$119.00
500 GB + 2 x2TB
500 Mbps
No info
up to 256
64 GB
SP-128
$179.00
500 GB + 2 x2TB
500 Mbps
No info
up to 256
128 GB
MG-128
$219.00
500 GB + 2 x2TB
500 Mbps
No info
up to 256
128 GB

Frequently asked questions about OVH

Do you receive a free domain with their hosting plan?

There is no indication that OVH offers free domains with their products.

Do they provide an uptime guarantee and reimburse you for downtime?

OVH promises that their websites remain available by 99.9% of the time. There is no information indicating OVH offers refund for instances of downtime.

Do they provide both Windows and Linux hosting services?

OVH supports Linux and Windows hosting.

Do they provide CPanel or any other control panels?

OVH offers cPanel as one of its website administration platform. Plesk is also provided as well. Both website management tools are very popular even with those who are not very experienced with website administration.

Is it a reliable hosting service for Wordpress?

Installing and configuring WordPress to your OVH account is quick and easy, making OVH an ideal choice of WordPress users.

Is it a good hosting for e-commerce? Do they offer SSL, shopping carts and payment processing?

OVH offers plans with eCommerce features and quick install apps.

How can I pay for their services?

OVH accepts payments via major credit/debit cards, cheques, money transfer, and PayPal.

How secure are their hosting services?

OVH has its own fiber optic network set across the globe and implements hosting best practices to ensure that all data is secured and safe. The company only uses the best hardware and software to make sure their network is safe from any form of virtual intrusion or attack. Physically, their multiple data centers and other facilities feature tight security measures such as barbed-wire fencing, video surveillance, and movement detection systems among others.

OVH average rating:

Average score
1.1/5 (1 user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Élodie Le Goff

PROS: if you want nothing... well you're done ! Just stay away from this society !

CONS: I always give priority to french society, but this one is terrible ! A quite obscur online selling interface with many technical details that are useless and not explained for the lambda people. A customer service impossible to join by phone and useless by mail : they did not even really read my response and send me three times the same answer with a "solution". I fix yself the technical problem that as nothing to do with the issue their "detect". They always point the customer as guilty of the troubles enncountered without triyng to help him !

Reviewed 2 years ago

Read full review >

The least favorable review

Élodie Le Goff

PROS: if you want nothing... well you're done ! Just stay away from this society !

CONS: I always give priority to french society, but this one is terrible ! A quite obscur online selling interface with many technical details that are useless and not explained for the lambda people. A customer service impossible to join by phone and useless by mail : they did not even really read my response and send me three times the same answer with a "solution". I fix yself the technical problem that as nothing to do with the issue their "detect". They always point the customer as guilty of the troubles enncountered without triyng to help him !

Reviewed 2 years ago

Read full review >

More reviews from 4 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Customer service unseless, slow server, bad quality of services and technologies

Read full review >
Élodie Le Goff
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 14.11.2018 Company Size: N/A Industry: N/A

PROS: if you want nothing... well you're done ! Just stay away from this society !

CONS: I always give priority to french society, but this one is terrible ! A quite obscur online selling interface with many technical details that are useless and not explained for the lambda people. A customer service impossible to join by phone and useless by mail : they did not even really read my response and send me three times the same answer with a "solution". I fix yself the technical problem that as nothing to do with the issue their "detect". They always point the customer as guilty of the troubles enncountered without triyng to help him !

What do you think about this review? Great Poor
Stas
1/5

Overall impression

Very bad experience with them. - 2x downtime (first one with 4 hours offline, second one more then 24 hours) - Support is very slow (2 hours to get support + 1 hour to start solving) - They moved our VPS server to another HOST and system cached. Their solution re-install entire VPS server. They don't take any responsible.

Worst hosgting service so far
1/5

Overall impression

I bought the service and transferred my files there. The system had a problem and some files were not uploaded (normal html files with little sice, nothing special). The support told me that there was nothing they could do to fix it, but they refused giving me the money back, even if the service was not working and I claimed the day after I bought it. Avoid this service!

James
1/5

Overall impression

Worst data center around. Since moving to them, have experienced significant downtime and outages out of our control. Terrible support backing their services. They really need to get their routing issues sorted out. Automated billing frequently has hiccups as well, causing servers to go offline because their billing system wouldn't bill cards. Their monitoring system also needs to be disabled, otherwise it will willy-nilly reboot your servers because it THINKS there was a fault. Most common issue with them is no-route to ip blocks they provided us. Would go for hours on end without resolution nor response from their team, then all of the sudden everything would start flowing again with no intervention from us. Want to get an idea of how reliable this datacenter is? Just go look at their incident board. It is LOADED with rookie mistakes and severe outages caused by easily avoidable issues. Seriously, look elsewhere for hosting, it's not worth the stress. Their 99.9% uptime promise falls back to more like 96.8%. Really wish I could go back a year and tell myself not to move our clients to these guys, because now we have significant work ahead to move servers out.

Robert Stermer-Cox
/5

Overall impression

When I tried to sign up for a $3.49 VPS, they demanded four pieces of ID! Really? I've been building web sites since 1996 and I have NEVER, EVER had ANY hosting company ask for ID - even after processing my credit card. Stay away from these guys.

Caro
/5

Overall impression

Worst company ever, really bad support, the only thing they do is redirect you to their online manuel, they block you from editing anything thinking you are the hack yourself. It just blows my mind how incompetent this company is. I've never had to face such a lack of professionalism in my entire career!

To be avoided at all cost!

women man women man man women

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Reviewed By Louie Andre
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