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SiteGround Review

SiteGround
Our score: 9.1 User satisfaction: 97%
Logo of SiteGround

What is SiteGround?

A popular and highly-regarded web hosting service for WordPress, SiteGround offers excellent WP speeds and security solutions. These capabilities ensure that you get the Website speed and security that you need. It has a myriad of features that you will find very beneficial, which include automatic updates, CDN, GIT version control, one-click installation and WP caching. These functionalities are intended to keep your site running all the time.

What’s great about SiteGround is its provision of location-specific web hosting services. This is made possible through the service’s data centers in the United States, Asia and Europe. Uptimes of 99.9% are guaranteed with the platform’s fast servers. The vendor also does not take security lightly, having security measures in place such as antispam apps, hotlink protection and anti-hacking monitoring capabilities. You can also be sure that your passwords are safe with the service’s Leech Protect feature. Password checking and password strength enforcement can also be done using its password checker.

In addition, SiteGround provides freebies that include daily backups, free setup, free domains, unlimited bandwidth and emails, free setup and migration and free CloudFlare CDN. A built-in control panel enables users to create multiple email addresses. It can likewise access open source apps such as PrestaShop, CS-Cart and Magento, among others. These features are ideal for users who want to set up online stores, shopping cart or other eCommerce components.

The service comes in a variety of pricing schemes, which start at $3.95 per month. You can also avail of a free trial but the vendor offers a 30-day money back guarantee.

 

Uptime & Reliability of SiteGround

SiteGround claims to use reliable and fast servers and its uptime is guaranteed to be 99.9%. Its data centers are located in Chicago, Singapore, and Amsterdam.

SiteGround provides many security measures including the add-on HackAlert Monitoring ($1/month), the antispam software tools SpamAssassin and SpamExperts, IP address blocklists, and hotlink protection. It also offers a feature named Leech Protect which helps administrators prevent users from revealing their passwords to portions of the site.

Overview of SiteGround Features

  • 24/7 technical support
  • 30-day money-back guarantee
  • 99.9% uptime guarantee
  • Free ‘.com’ domain
  • Free daily backup
  • Unlimited traffic, emails, DBs
  • Free setup and transfer
  • Cpanel and SSH access
  • Free CloudFlare CDN

How Much Does SiteGround Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
StartUp
$3.95
10GB
10,000 visits
GrowBig
$5.95
20GB
25,000 visits
GoGeek
$11.95
30GB
100,000 visits

VPS Hosting Plans:

Price
Storage
Bandwidth
RAM
Entry
$80.00
40GB
5TB
4GB
Business
$120.00
60GB
5TB
6GB
Business Plus
$160.00
80GB
5TB
8GB
Enterprise
$240.00
120GB
5TB
10GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Entry Server
$229
500GB
5TB
5
4GB
Power Server
$329
1TB
5TB
5
16GB
Super Power Server
$429
4 x 500GB
5TB
5
16GB

CPanel of SiteGround

SiteGround hosting plans use the popular Cpanel for account management. You can use it to manage your databases, folders, and website files, as well as domains and subdomains, and also create email accounts. SiteGround has made Cpanel more user friendly by customizing its skin and organizing its tools. It has added many in-house and third-party tools to give users more control over their account.

Pros & Cons of SiteGround

Pros

  • Integrates with CloudFlare for better security and performance
  • Automatic backups
  • Customers can select server locations
  • Useful support materials
  • Reliable security and customer service

Cons

  • Does not offer unlimited storage and bandwidth
  • No Windows hosting
  • No monthly shared hosting plans

User Satisfaction

Positive Social Media Mentions 72
Negative Social Media Mentions 2

We realize that when you make a decision to buy a Hosting Services it’s vital not only to learn how professionals rank it in their reviews, but also to discover whether the real people and enterprises that use this software are indeed satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SiteGround reviews across a vast array of social media sites. The data is then displayed in an easy to understand format revealing how many customers had positive and negative experience with SiteGround. With that information available you will be ready to make an informed business choice that you won’t regret.

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Technical details

Top features

  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Linux

Scripting & Languages

  • Django
  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • WHM

Easy Installs

  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Mambo
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA
  • Netherlands
  • Singapore

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Technical support is mostly managed by SiteGround’s European offices and is offered 24/7 by telephone, live chat, and a ticketing system. The company also provides many tutorials, knowledge base articles, and wizards.

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Popular SiteGround Alternatives

SiteGround Comparisons

Top Competitors To SiteGround By Price

1/5

Overall impression

Terrible support! They constantly tell me to hire a developer when I contact them with issues.

At the end of support chat, they will redirect you to a third party review site if you rate them highly. If you rate them low, the chat is escalated or ends. This is a pretty spammy tactic to put good reviews all over the internet if you ask me.

They also limit your cpu usage and account executions and fail to mention that in the sales page.

Stay away in my opinion.

What are SiteGround pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
StartUp
$3.95
10GB
10,000 visits
No info
No info
GrowBig
$5.95
20GB
25,000 visits
No info
No info
GoGeek
$11.95
30GB
100,000 visits
No info
No info

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Entry
$80.00
40GB
5TB
No info
No info
4GB
Business
$120.00
60GB
5TB
No info
No info
6GB
Business Plus
$160.00
80GB
5TB
No info
No info
8GB
Enterprise
$240.00
120GB
5TB
No info
No info
10GB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Entry Server
$229
500GB
5TB
No info
5
4GB
Power Server
$329
1TB
5TB
No info
5
16GB
Super Power Server
$429
4 x 500GB
5TB
No info
5
16GB

Frequently asked questions about SiteGround

Do they offer an uptime guarantee and reimburse you for downtime?

SiteGround assures a 99.9% network uptime guarantee. In case of network outage not due to scheduled maintenance, you can ask for a credit within three days of the outage.

Is it a good service for e-commerce? Do they offer SSL, shopping carts and payment processing?

SiteGround provides many features and tools for e-commerce. You can select from many merchant account services including MerchantExpress and WorldPay. You can also buy SSL certificates for your website.

What is the security level of their services?

SiteGround offers a range of security measures to keep your website safe. It continuously monitors its servers and has strict policies for server login. SiteGround has created its own scripts to check for hacking attempts, and notifies website owners promptly if there is a problem with their files.

Do they provide both Windows and Linux hosting services?

SiteGround does not offer Windows hosting. All its servers run on the Linux distribution CentOS.

What are the acceptable payment methods?

SiteGround accepts only Mastercard and Visa payments.

Is it a good hosting platform for Wordpress?

SiteGround offers easy one-click installation of WordPress software, as well as several tutorials for WordPress usage in its help center.

Do they provide CPanel or any other control panels?

SiteGround offers the popular Cpanel for account management

Do they enable you to easily create a website with no HTML or coding skills?

SiteGround offers a site builder named “Getting Started Wizard,” which helps users build a basic website without technical knowledge.

Do you get a free domain with their hosting plan?

SiteGround offers one free domain registration with all its hosting plans.

Do they provide unlimited email addresses and bandwidth?

SiteGround offers unlimited email addresses but not unlimited bandwidth.

SiteGround User Reviews

SiteGround average rating:

Average score
1/5 ( user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 1 actual users:

Matt
1/5

Overall impression

Terrible support! They constantly tell me to hire a developer when I contact them with issues.

At the end of support chat, they will redirect you to a third party review site if you rate them highly. If you rate them low, the chat is escalated or ends. This is a pretty spammy tactic to put good reviews all over the internet if you ask me.

They also limit your cpu usage and account executions and fail to mention that in the sales page.

Stay away in my opinion.

women man women man man women

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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