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WP Engine REVIEW

Hosting Services

USER SATISFACTION 99%
OUR SCORE 8.2

What is WP Engine?

WP Engine was launched in 2010, and is based in Austin, TX. The company focuses on offering managed WordPress hosting which means its supports and assists customers with WordPress. WP Engine’s handles the upkeep and maintenance of the WordPress packages. Its plans are used by more than 30,000 customers in 120 countries. Some of the names on this list are also international corporations, Fortune 50 companies, and governments.

The popular provider undertakes the task of providing perfected hosting for all WordPress users, and do so with incomparable preciseness. The managed packages help boost the reputation of your business and to protect your brand, and offer end users a memorable online interaction with your website. On top of that, professional support is delivered around the clock, and comes from a team of dedicated and experienced WordPress professionals.

Committed to providing the best digital experience and to complying with security requirements, WP Engine allows users to choose any of its three data centers (US, EMEA, or Asia-Pacific). In such way, the hosting provider ensures maximal loading speed for your websites, and safeguards your SEO and conversion rates wherever your visitors may be located. A money-back guarantee of even 60 days is available for all plans.

Uptime & Reliability of WP Engine

WP Engine provides a 99.95% uptime guarantee. It reimburses 5% of the customer’s monthly bill for each hour of downtime experienced. The company has data centers in Texas, London, and Tokyo.

Servers are scanned automatically for hacks and viruses. Daily automatic backups are performed and retained for two months. Customers’ WordPress installs occur separately and all are hosted on different databases having different security information, which minimizes the danger of hacking.

Overview of WP Engine Features

  • 100% uptime guarantee
  • 60-day money back guarantee
  • 24/7 technical support from US-based WordPress experts
  • Daily backups
  • Firewall
  • Malware scan
  • Evercache
  • SSL ready
  • CDN ready
  • 1-click restore

How Much Does WP Engine Cost?

CPanel of WP Engine

Since WP Engine doesn’t offer regular hosting plans, it doesn’t provide a regular control panel like Cpanel or Plesk. Site administration is done through the WordPress dashboard. You can perform account-related work through the secondary custom control panel named the User Portal. You can use it to create backups, add new WordPress installs, create redirections etc. Browse the “Getting Started” section in the knowledge base for more information on the control panels.

Pros & Cons of WP Engine

Pros

  • Premium WordPress packages
  • Tech support from US-based WordPress specialists
  • Used by top WordPress sites

 Cons

  • Pricier than normal shared hosting plans
  • Lack of regular hosting methods and packages

WP Engine Position In Our Categories

Position of WP Engine in our main categories:

100

WP Engine is one of the top 100 Hosting Services products


Each company is different, and might call for a specific solution that will be designed for their business size, type of clients and staff and even individual industry they support. It's not wise to count on locating a perfect service that is going to be suitable for every business no matter what their background is. It may be a good idea to read a few WP Engine reviews first and even then you should keep in mind what the hosting service is supposed to do for your business and your workers. Do you need an easy and intuitive hosting with only basic features? Will you actually use the complex functionalities needed by pros and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to get a solid service that will fit your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WP Engine reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WP Engine. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

176

NEGATIVE SOCIAL MENTIONS

2

Technical details

Top features
  • Unlimited bandwidth
  • Wordpress hosting
Scripting & Languages
  • PHP
Easy Installs
  • Wordpress
  • SSL
Server Location
  • USA
  • UK
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

WP Engine provides customer support through phone, live chat, and tickets. Phone support is offered between 9am and 6pm, CST, but emergency calls are taken at all times. Customers can use their email address, or Facebook, Twitter, or Google accounts to log in and use the password-protected ticketing system. WPengine.com offers a knowledge base for self-help.

What are WP Engine pricing details?

FAQ for WP Engine

  1. Is it a good hosting for e-commerce? Do they offer SSL, shopping carts and payment processing?

    WP Engine fully supports e-commerce WordPress sites. Customers can enhance the security of their e-commerce WordPress website by purchasing a SSL certificate from WP Engine.

  2. What payment methods do they accept?

    WP Engine accepts credit cards for payment.

  3. Do they offer an uptime guarantee and reimburse you for downtime?

    WP Engine provides a 99.95% uptime guarantee. It reimburses 5% of the customer’s monthly bill for each hour of downtime experienced.

  4. Do they provide CPanel or any other control panels?

    Since WP Engine doesn’t offer regular hosting plans, it doesn’t provide a regular control panel like Cpanel or Plesk. Site administration is done through the WordPress dashboard. You can perform account-related work through the secondary custom control panel named the User Portal.

  5. Do they provide both Windows and Linux hosting services?

    WP Engine offers only WordPress hosting, so you can’t upload your Windows- or Linux-based non-WordPress site on this platform.

  6. Are their hosting services secure?

    WP Engine uses firewall, malware scan, daily backups and other security measures to ensure your WordPress site is safe and secure.

  7. Do they offer unlimited email addresses and bandwidth?

    WP Engine does not offer email accounts. It provides unlimited data transfer with its WordPress hosting plans.

  8. Will you receive a free domain with their hosting plan?

    WP Engine does not offer shared web hosting along with which a free domain is usually given by web hosting services.

  9. Do they let you quickly design a website without any HTML or coding knowledge?

    WP Engine offers a site builder to help novices create websites easily.

  10. Is it a good hosting solution for Wordpress?

    Yes. WP Engine specializes in WordPress hosting.

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