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WP Engine Review

WP Engine
Our score: 8.2 User satisfaction: 99%
Logo of WP Engine

What is WP Engine?

WP Engine was launched in 2010, and is based in Austin, TX. The company focuses on offering managed WordPress hosting which means its supports and assists customers with WordPress. WP Engine’s handles the upkeep and maintenance of the WordPress packages. Its plans are used by more than 30,000 customers in 120 countries. Some of the names on this list are also international corporations, Fortune 50 companies, and governments.

The popular provider undertakes the task of providing perfected hosting for all WordPress users, and do so with incomparable preciseness. The managed packages help boost the reputation of your business and to protect your brand, and offer end users a memorable online interaction with your website. On top of that, professional support is delivered around the clock, and comes from a team of dedicated and experienced WordPress professionals.

Committed to providing the best digital experience and to complying with security requirements, WP Engine allows users to choose any of its three data centers (US, EMEA, or Asia-Pacific). In such way, the hosting provider ensures maximal loading speed for your websites, and safeguards your SEO and conversion rates wherever your visitors may be located. A money-back guarantee of even 60 days is available for all plans.

Uptime & Reliability of WP Engine

WP Engine provides a 99.95% uptime guarantee. It reimburses 5% of the customer’s monthly bill for each hour of downtime experienced. The company has data centers in Texas, London, and Tokyo.

Servers are scanned automatically for hacks and viruses. Daily automatic backups are performed and retained for two months. Customers’ WordPress installs occur separately and all are hosted on different databases having different security information, which minimizes the danger of hacking.

Overview of WP Engine Features

  • 100% uptime guarantee
  • 60-day money back guarantee
  • 24/7 technical support from US-based WordPress experts
  • Daily backups
  • Firewall
  • Malware scan
  • Evercache
  • SSL ready
  • CDN ready
  • 1-click restore

How Much Does WP Engine Cost?

CPanel of WP Engine

Since WP Engine doesn’t offer regular hosting plans, it doesn’t provide a regular control panel like Cpanel or Plesk. Site administration is done through the WordPress dashboard. You can perform account-related work through the secondary custom control panel named the User Portal. You can use it to create backups, add new WordPress installs, create redirections etc. Browse the “Getting Started” section in the knowledge base for more information on the control panels.

Pros & Cons of WP Engine

Pros

  • Premium WordPress packages
  • Tech support from US-based WordPress specialists
  • Used by top WordPress sites

 Cons

  • Pricier than normal shared hosting plans
  • Lack of regular hosting methods and packages

Useful WP Engine Resources

WP Engine Position In Our Categories

Position of WP Engine in our main categories:

TOP 100

WP Engine is one of the top 100 Hosting Services products

If you are interested in WP Engine it might also be sensible to investigate other subcategories of Hosting Services listed in our base of SaaS software reviews.

It is essential to note that almost no software in the Hosting Services category is going to be an ideal solution that can match all the needs of different business types, sizes and industries. It may be a good idea to read a few WP Engine Hosting Services reviews first as certain solutions might dominate exclusively in a very small group of applications or be prepared with a really specific type of industry in mind. Others might work with an idea of being easy and intuitive and as a result lack complex elements welcomed by more experienced users. There are also apps that support a wide group of customers and provide a powerful feature toolbox, but this usually comes at a more expensive cost of such a service. Be certain that you're aware of your needs so that you select a service that offers specifically the elements you look for.

User Satisfaction

Positive Social Media Mentions 176
Negative Social Media Mentions 2

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WP Engine reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WP Engine. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Top features

  • Unlimited bandwidth
  • Wordpress hosting

Platform

-

Scripting & Languages

  • PHP

Control Panel

-

Easy Installs

  • Wordpress
  • SSL

Server Location

  • USA
  • UK

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

WP Engine provides customer support through phone, live chat, and tickets. Phone support is offered between 9am and 6pm, CST, but emergency calls are taken at all times. Customers can use their email address, or Facebook, Twitter, or Google accounts to log in and use the password-protected ticketing system. WPengine.com offers a knowledge base for self-help.

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Frequently asked questions about WP Engine

Do they enable you to easily design a website without any HTML or coding skills?

WP Engine offers a site builder to help novices create websites easily.

What are the acceptable payment methods?

WP Engine accepts credit cards for payment.

Do they provide both Windows and Linux hosting services?

WP Engine offers only WordPress hosting, so you can’t upload your Windows- or Linux-based non-WordPress site on this platform.

Do they provide unlimited email addresses and bandwidth?

WP Engine does not offer email accounts. It provides unlimited data transfer with its WordPress hosting plans.

Is it a reliable hosting platform for Wordpress?

Yes. WP Engine specializes in WordPress hosting.

Do they offer an uptime guarantee and pay you back for downtime?

WP Engine provides a 99.95% uptime guarantee. It reimburses 5% of the customer’s monthly bill for each hour of downtime experienced.

Do they provide CPanel or any other control panels?

Since WP Engine doesn’t offer regular hosting plans, it doesn’t provide a regular control panel like Cpanel or Plesk. Site administration is done through the WordPress dashboard. You can perform account-related work through the secondary custom control panel named the User Portal.

Is it a good choice for e-commerce? Do they provide SSL, shopping carts and payment processing?

WP Engine fully supports e-commerce WordPress sites. Customers can enhance the security of their e-commerce WordPress website by purchasing a SSL certificate from WP Engine.

Will you receive a free domain with their hosting plan?

WP Engine does not offer shared web hosting along with which a free domain is usually given by web hosting services.

What is the security level of their services?

WP Engine uses firewall, malware scan, daily backups and other security measures to ensure your WordPress site is safe and secure.

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Reviewed By Louie Andre
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