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NetFirms Review

NetFirms
Our score: 8.8 User satisfaction: 90%
Logo of NetFirms

What is NetFirms?

NetFirms offers web hosting plans targeted at small businesses. It offers a range of plans for shared hosting with unlimited disk space and bandwidth. The company hosts more than 1.2 million websites. NetFirms was founded in 1998, and was acquired by Endurance International Group in 2011. Today, it is part of one of the biggest hosting corporations in the world, and most of its operations are based in Canada and the US.

Uptime & Reliability of NetFirms

NetFirms offers a 100% uptime guarantee. The company also provides compensation service credits in case of downtime. NetFirms owns and operates its own data center. It is a Tier 1 facility that has 40,000 servers. The company uses clustering to protect against downtime.

Overview of NetFirms Features

  • 30-day money back guarantee
  • 24/7 customer support
  • ‘Drag and drop’ site builder
  • Instant WordPress blog
  • Instant photo gallery and forum
  • Linux hosting
  • Choice of control panels
  • Email forwarding
  • Spam filter
  • Transfer support
  • Support forum

How Much Does NetFirms Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Plus
$4.95
Unlimited
Scalable
1
Unlimited
Advantage
$9.99
Unlimited
Scalable
2
Unlimited
Business
$14.99
Unlimited
Scalable
5
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
512
$33
20 GB
1000 GB
2
512 MB
1024
$66
40 GB
1500 GB
2
1024 MB
2048
$100
60 GB
2000 GB
2
2048 MB

CPanel of NetFirms

NetFirms offers a choice of Cpanel, WHM, Plesk, Parallels and more. You can install the control panel of your choice on your dedicated systems. Cloud VPS systems are provided with a custom resource configuration and reporting panel.

Pros & Cons of NetFirms

Pros

  • Customer service is professional and helpful
  • Straightforward email setup and website
  • Web builder creates professional-looking sites

Cons

  • No dedicated hosting plans
  • WordPress import is difficult
  • Customers have to select at least one year of service and pay upfront

NetFirms Position In Our Categories

Position of NetFirms in our main categories:

TOP 50

NetFirms is one of the top 50 Hosting Services products

If you are considering NetFirms it might also be beneficial to check out other subcategories of Hosting Services listed in our database of SaaS software reviews.

It is crucial to keep in mind that hardly any software in the Hosting Services category is going to be a perfect solution that can match all the requirements of all company types, sizes and industries. It may be a good idea to read a few NetFirms Hosting Services reviews first as some services might excel only in a very small group of applications or be designed with a really specific industry in mind. Others may function with an idea of being simple and intuitive and therefore lack advanced elements desired by more experienced users. You can also find software that support a large group of customers and give you a powerful feature base, however that usually comes at a higher price of such a service. Make sure you're aware of your requirements so that you select a solution that provides all the functionalities you look for.

User Satisfaction

Positive Social Media Mentions 50
Negative Social Media Mentions 5

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetFirms reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetFirms. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Linux

Scripting & Languages

  • ASP
  • Perl
  • PHP
  • Python

Control Panel

  • CPanel

Easy Installs

  • Drupal
  • Joomla
  • Wordpress
  • SSL

Server Location

  • Canada

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

NetFirms offers 24/7 customer support via phone, live chat, and tickets. Customers on the top tier plan get priority over others. NetFirms’ website features a knowledge base and user guide. The company actively uses Facebook and Twitter for customer interactions.

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NetFirms Comparisons

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What are NetFirms pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Plus
$4.95
Unlimited
Scalable
1
Unlimited
Advantage
$9.99
Unlimited
Scalable
2
Unlimited
Business
$14.99
Unlimited
Scalable
5
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
512
$33
20 GB
1000 GB
No info
2
512 MB
1024
$66
40 GB
1500 GB
No info
2
1024 MB
2048
$100
60 GB
2000 GB
No info
2
2048 MB

Frequently asked questions about NetFirms

Is it a good hosting platform for Wordpress?

Yes. WordPress is one of the feature software apps offered by NetFirms.

Do they offer an uptime guarantee and pay you back for downtime?

NetFirms offers a 100% uptime guarantee. The company also provides compensation service credits in case of downtime.

Is it a good hosting for e-commerce? Do they provide SSL, shopping carts and payment processing?

NetFirms offers full e-commerce support with installations provided for ShopSite and osCommerce. The company also offers SSL certificate compatibility and integration.

Do they provide both Windows and Linux hosting services?

NetFirms offers only Linux hosting, not Windows.

Do they offer unlimited email addresses and bandwidth?

NetFirms offers a choice of Cpanel, WHM, Plesk, Parallels and more. You can install the control panel of your choice on your dedicated systems.

Do they allow you to effortlessly set up a website with no HTML or coding skills?

NetFirms provides ‘drag and drop’ software for easy site creation. The host also offers several “ready to go” websites that are template-based. Simply enter your information to go live and create professional-looking sites.

Do they provide CPanel or any other control panels?

NetFirms offers only Linux hosting, not Windows.

How secure are their hosting services?

NetFirms data center is fully monitored and is a secured environment.

Do you get a free domain with their hosting plan?

Yes, NetFirms offers free domains with its shared web hosting plans.

What payment methods do they accept?

NetFirms accepts all major credit cards and PayPal.

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Reviewed By Jenny Chang
Page last modified
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