NetFirms REVIEW

Hosting Services

USER SATISFACTION 90% ?
OUR SCORE 8.8 ?

What is NetFirms?

NetFirms offers web hosting plans targeted at small businesses. It offers a range of plans for shared hosting with unlimited disk space and bandwidth. The company hosts more than 1.2 million websites. NetFirms was founded in 1998, and was acquired by Endurance International Group in 2011. Today, it is part of one of the biggest hosting corporations in the world, and most of its operations are based in Canada and the US.

Uptime & Reliability of NetFirms

NetFirms offers a 100% uptime guarantee. The company also provides compensation service credits in case of downtime. NetFirms owns and operates its own data center. It is a Tier 1 facility that has 40,000 servers. The company uses clustering to protect against downtime.

Overview of NetFirms Features

  • 30-day money back guarantee
  • 24/7 customer support
  • ‘Drag and drop’ site builder
  • Instant WordPress blog
  • Instant photo gallery and forum
  • Linux hosting
  • Choice of control panels
  • Email forwarding
  • Spam filter
  • Transfer support
  • Support forum

How Much Does NetFirms Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Plus$4.95UnlimitedScalable1Unlimited
Advantage$9.99UnlimitedScalable2Unlimited
Business$14.99UnlimitedScalable5Unlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
512$3320 GB1000 GBNo info2512 MB
1024$6640 GB1500 GBNo info21024 MB
2048$10060 GB2000 GBNo info22048 MB

CPanel of NetFirms

NetFirms offers a choice of Cpanel, WHM, Plesk, Parallels and more. You can install the control panel of your choice on your dedicated systems. Cloud VPS systems are provided with a custom resource configuration and reporting panel.

Pros & Cons of NetFirms

Pros

  • Customer service is professional and helpful
  • Straightforward email setup and website
  • Web builder creates professional-looking sites

Cons

  • No dedicated hosting plans
  • WordPress import is difficult
  • Customers have to select at least one year of service and pay upfront

NetFirms Position In Our Categories

Position of NetFirms in our main categories:

50

NetFirms is one of the top 50 Hosting Services products


Every enterprise is different, and may call for a specific solution that will be fit for their business size, type of customers and staff and even specific industry they cater to. We advise you don't count on finding an ideal service that will work for every company regardless of their background is. It may be a good idea to read a few NetFirms reviews first and even then you should remember what the hosting service is intended to do for your company and your workers. Do you need an easy and straightforward hosting with just elementary functions? Will you actually make use of the complex tools required by pros and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetFirms reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetFirms. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

50

NEGATIVE SOCIAL MENTIONS

5

Video

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • ASP
  • Perl
  • PHP
  • Python
Control Panel
  • CPanel
Easy Installs
  • Drupal
  • Joomla
  • Wordpress
  • SSL
Server Location
  • Canada
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

NetFirms offers 24/7 customer support via phone, live chat, and tickets. Customers on the top tier plan get priority over others. NetFirms’ website features a knowledge base and user guide. The company actively uses Facebook and Twitter for customer interactions.

What are NetFirms pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Plus$4.95UnlimitedScalable1Unlimited
Advantage$9.99UnlimitedScalable2Unlimited
Business$14.99UnlimitedScalable5Unlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
512$3320 GB1000 GBNo info2512 MB
1024$6640 GB1500 GBNo info21024 MB
2048$10060 GB2000 GBNo info22048 MB

FAQ for NetFirms

  1. What is the security level of their services?

    NetFirms data center is fully monitored and is a secured environment.

  2. Do they provide unlimited email addresses and bandwidth?

    NetFirms offers a choice of Cpanel, WHM, Plesk, Parallels and more. You can install the control panel of your choice on your dedicated systems.

  3. What are the acceptable payment methods?

    NetFirms accepts all major credit cards and PayPal.

  4. Is it a suitable hosting platform for Wordpress?

    Yes. WordPress is one of the feature software apps offered by NetFirms.

  5. Do you get a free domain with their hosting plan?

    Yes, NetFirms offers free domains with its shared web hosting plans.

  6. Do they give an uptime guarantee and pay you back for downtime?

    NetFirms offers a 100% uptime guarantee. The company also provides compensation service credits in case of downtime.

  7. Do they enable you to easily design a website with no HTML or coding experience?

    NetFirms provides ‘drag and drop’ software for easy site creation. The host also offers several “ready to go” websites that are template-based. Simply enter your information to go live and create professional-looking sites.

  8. Do they offer both Windows and Linux hosting services?

    NetFirms offers only Linux hosting, not Windows.

  9. Do they offer CPanel or any other control panels?

    NetFirms offers only Linux hosting, not Windows.

  10. Is it a good choice for e-commerce? Do they provide SSL, shopping carts and payment processing?

    NetFirms offers full e-commerce support with installations provided for ShopSite and osCommerce. The company also offers SSL certificate compatibility and integration.

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