Agilysys Review

Our score: 6.6 User satisfaction: 75%

What is Agilysys?

Agilysys is a hotel management system that offers specialized solution for restaurants, hotels and resorts, offers powerful tools including inventory management, POS systems and workforce management for more efficient management of operations. The industry specific software aims to reduce costs and customer wait times, ultimately resulting in customer satisfaction, increased revenues and returning customers

The flexible and adaptable software simplifies restaurant management processes and provides a seamless experience to customers. It allows businesses to grow without hiring new staff by streamlining processes and boosting productivity. Once considered as a luxury, personalized guest experience is now something guests expect by default, regardless of the price point. Agilysis provides all the tools that businesses need to retain existing customers and helps them ensure enhanced guest experiences.

Overview of Agilysys Benefits

The demand for integrated technology solutions has been growing steadily in the hospitality sector as they allow businesses to meet industry challenges and stay ahead of the curve. The powerful POS system is available as an on-premise, cloud-based and mobile solution. InfoGenesis POS comes with built-in BI and is suitable for businesses with high volume of transactions. It provides the frontline staff with all the tools they need to deliver great guest services, while offline capabilities can prove to be a life-saver when there is network outage of a power breakdown. This allows businesses to perform at their best even under critical situations. InfoGenesis Flex is a terminal-to-tablet POS system and also offers offline capabilities. The mobile solution is ideal for low-space setups and can handle high transaction volumes quite well.

The reservation and table management software allows businesses to attract and retain more guests through online reservations and ensures accurate wait list times and more efficient table management. rGuest Seat offers businesses the flexibility they need to create more personalized guest experiences and covers virtually every aspect ranging from initial reservation to return visit. Guests get the option of making a reservation from the company website or through mobile app. The online reservation system B4CHECKIN is fully customizable, has been designed for independent hotel bookings and provides a complete email management solution. Other important hospitality management solutions include self-service kiosk, payment gateway, business analytics, procurement, inventory and workforce management, document manager and activity scheduling.

Overview of Agilysys Features

  • Point-of-sale
  • Inventory management
  • Workforce management
  • Property management
  • Self-service kiosk
  • Online reservations and bookings
  • Payment gateway
  • Table management
  • Booking engine
  • Business analytics
  • Procurement
  • Document management
  • Activity scheduling
  • Lodging management

Agilysys Position In Our Categories

Because companies have unique business-related requirements, it is only logical they steer clear of selecting a one-size-fits-all, “perfect” software solution. At any rate, it is futile to come across such application even among well-known software solutions. The best step to do can be to set down the different key functions which demand deliberation like major features, plans, skill capability of staff, company size, etc. Thereafter, you should follow through the product research through and through. Read some Agilysys review articles and check out each of the software products in your shortlist more closely. Such comprehensive research makes sure you take out mismatched applications and buy the system which offers all the tools your business requires.

Position of Agilysys in our main categories:

TOP 100

Agilysys is one of the top 100 Hotel Management Software products

TOP 100

Agilysys is one of the 100 Restaurant Management Software products

If you are interested in Agilysys it may also be sensible to examine other subcategories of Restaurant Management Software collected in our base of B2B software reviews.

Every company has different wants and needs a software that can be customized for their size, kind of employees and clients, and the particular industry they are in. For these reasons, no system can offer perfect tools out-of-the-box. When you search a software product, first be sure what you want it for. Read some Agilysys Restaurant Management Software reviews and ask yourself do you need basic tools or do you want advanced functionality? Are there any industry-specific functionalities that you are looking for? Get the answers to these questions to aid your search. There are multiple aspects that you need to mull over and these include your budget, particular business requirements, your organization size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the platform that offers all that you need to enhance your company competence and productivity.

How Much Does Agilysys Cost?

Agilysys Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Agilysys’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 2

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Agilysys reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Agilysys. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Agilysys pricing details?

Agilysys Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Agilysys’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Agilysys?

No information available.


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Reviewed By Louie Andre
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