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CAKE REVIEW

Restaurant Management Software

No user reviews
USER SATISFACTION 99%
OUR SCORE 7.3

What is CAKE?

CAKE is a POS and guest management system for quick and full service restaurants with integrated hardware packages and online software with offline capabilities. The solutions cover the entire dining experience and help businesses streamline restaurant operations and increase profits. The customizable solutions suit a variety of businesses ranging from small to large and help increase guest satisfaction, speed and ultimately profits.

Offline capabilities ensure timely payment processing even if an internet connection is not available. Integration of CAKE POS and Guest Manager increases table turns and connect front-of-house to the dining room for faster seating. It helps reduce no-shows and walk-away’s by providing accurate wait times and allowing guests to check-in before they actually arrive. Guests are also notified via text when their tables are ready, all without the need of any additional hardware.

Overview of CAKE Benefits

CAKE’s point of sale features an intuitive touchscreen interface that is easy to learn and allows entering orders more accurately in less time. The customized workflows of the software accelerate order processing and allow restaurants to quickly adjust tables and menus. CAKE offers hardware bundles (includes POS terminal, thermal printer and printer) as well as software and services that provide access to cloud capabilities and round the clock support. The solution can also be integrated with some of the most popular software, including QuickBooks and ChefTab and supports PayPal payments. The reporting tools allow users to access dynamic reports from anywhere using a variety of devices, putting them in better control of restaurant operations. Real-time tracking and reporting features help streamline operations and reports, including weekly category sales, employee working hours and wages. Offline capabilities allow staff to take orders and receive payments even when an internet connection is not available. Which ensures uninterrupted operations.

The Guest Manager system ensures better management of waitlists and enhances the reservation process. Text alerts help minimize no-shows and the system automatically notifies guests when their table is ready. Guest visit history allows staff members to greet them at a more personal level, ultimately resulting in loyal and repeat customers.

The software makes it easier for staff to manage tables by organizing sections to create a floor map. The Guest Manager app for iOS allows accepting online reservations and allows staff members to make changes in real-time. The integrated analytics help make wait-times more predictable, minimize walk-away’s and no-shows and spot trends, which results in more happy and loyal customers.

Overview of CAKE Features

  • Offline Mode
  • Waitlist management
  • POS
  • Payment processing
  • Guest Manager
  • Online ordering
  • Text alerts
  • Tipping
  • Trend tracing
  • Dynamic reports
  • Offline capabilities
  • Customizable workflows
  • On-the-fly table and menu adjustment
  • POS hardware and OrderPad
  • Online ordering
  • Menu Admin
  • Real-time, customizable floor maps
  • Guest history
  • Guest Manager App
  • Built-in Analytics
  • Trend spotting
  • Guest profiles and feedback
  • Multiple iPad sync
  • Discount codes and Gift cards

CAKE Position In Our Categories

Position of CAKE in our main categories:

50

CAKE is one of the top 50 Restaurant Management Software products

50

CAKE is one of the 50
Restaurant Management Software products


If you are considering CAKE it may also be beneficial to examine other subcategories of Best Restaurant Management Software listed in our base of B2B software reviews.

There are popular and widely used systems in each software group. But are they essentially the best fit for your organization’s unique needs? A market-leading software application may have thousands of customers, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few CAKE reviews and think about the factors that you want in the software such as the fees, main features, available integrations etc. Then, choose a few systems that fit your wants. Check out the free trials of these apps, read online reviews, get explanations from the seller, and do your homework systematically. This profound research is sure to help you choose the finest software solution for your organization’s specific wants.

How Much Does CAKE Cost?

CAKE Pricing Plans:

CAKE offers two enterprise pricing options depending on the features you wish to obtain. Here are the details for each:

POS system

  • Hardware bundle from $69/month (3 year contract)
  • Software and services bundle from $69/month (2 year contract)

Guest Manager

  • Monthly subscription from $59/month, $99 activation fee
  • Unlimited monthly use
  • Custom floor build
  • Training and 24/7/365 support

User Satisfaction

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CAKE reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CAKE. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

137

NEGATIVE SOCIAL MENTIONS

2

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • One-time payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT

What are CAKE pricing details?

CAKE Pricing Plans:

CAKE offers two enterprise pricing options depending on the features you wish to obtain. Here are the details for each:

POS system

  • Hardware bundle from $69/month (3 year contract)
  • Software and services bundle from $69/month (2 year contract)

Guest Manager

  • Monthly subscription from $59/month, $99 activation fee
  • Unlimited monthly use
  • Custom floor build
  • Training and 24/7/365 support

What integrations are available for CAKE?

CAKE integrates with the following business systems and applications:

  • QuickBooks
  • Xero
  • 7Shifts
  • GuestManager
  • Ocra
  • Swipe Cards
  • Gift Cards
  • PayPal
  • ChefTab
  • OrderPad

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