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AlienVault Review

AlienVault
Our score: 8.7 User satisfaction: 96%

What is AlienVault?

AlienVault is a unified security management (USM) platform designed to simplify security in the cloud, hybrid cloud, and on premises. The software merges all the essential tools in a single location and fuses them with the latest, real-time AlienValt Lab’s threat intelligence. It is also powered by one of the largest crowd-sourced, open threat exchange to provide a reliable solution for incident response, compliance, and threat detection.

AlienVault USM provides essential security capabilities which include: asset discovery & inventory, vulnerability assessment, intrusion detection, behavioral monitoring, and SIEM & log management. The capabilities help the platform to overcome the hurdles of old-fashioned point solutions.  They provide the resource-constrained businesses with the vital security essentials in a centralized platform for reduced deployment times and complexity.

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Overview of AlienVault Benefits

AlienVault USM is a unified software suite for incident response and threat detection. The unified approach helps organizations to eliminate the clutter and the costs of combining and managing multiple point solutions. The combines the most important security capabilities into a single, robust solution. This helps organizations to focus more on responding to the security threats rather than deal with hassles and headaches of deploying and maintaining multiple products.

In addition, the software provides endless threat intelligence thanks to the AlienVault USM Labs research team. It also combines the intelligence with information from the Open Threat Exchange (OXT) to deliver impactful insights that help you to successfully respond to the identified security threats.

Moreover, AlienVault USM provides multiple deployment options to meet a wide spectrum of business needs. Whether your infrastructure is hosted in a public cloud, data center, virtualized private cloud, or a combination of those, AlienVault USM has a solution for you. Its UMS Anywhere is a solution designed to utilize lightweight software sensors. This solution natively monitors Microsoft Azure Cloud, Amazon Web Services, Microsoft HyperV, VMware, and the physical IT infrastructure. All security analysis, data collection, and threat detection for this solution are centralized in a secure cloud.

On the other hand, the AlienVault USM appliance is ideal for organizations that require on-premise management. This appliance-based solution utilizes multiple on-premise networks to monitor, scan, and collect data from the infrastructure. The data collected by this solution is stored in a virtual or physical appliance hosted in your infrastructure.

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Overview of AlienVault Features

  • Integrated threat intelligence
  • Automated action response
  • Monitors cloud and on premises
  • Asset discovery
  • Vulnerability assessment
  • Intrusion detection
  • Behavioral monitoring
  • SIEM

AlienVault Position In Our Categories

Because businesses have their own business-related requirements, it is only rational they abstain from picking a one-size-fits-all, ”best” software product. Nonetheless, it would be difficult to pinpoint such application even among popular software products. The better step to undertake can be to set down the different essential functions that merit deliberation like crucial features, costing, technical skill competence of the users, company size, etc. Then, you should perform your research fully. Read these AlienVault evaluations and look into each of the solutions in your list more closely. Such all-encompassing research can make sure you circumvent unfit apps and buy the one which has all the features your business requires to be successful.

Position of AlienVault in our main categories:

TOP 100

AlienVault is one of the top 100 IT Management Software products

Every enterprise has different wants and needs an application that can be personalized for their size, type of workers and buyers, and the specific industry they are in. For these reasons, no platform can provide perfect functionality off-the-shelf. When you try to find a software system, first be sure what you need it for. Read some AlienVault IT Security Software reviews and ask yourself do you need basic tools or do you need complex tools? Are there any industry-specific features that you are seeking? Get the answers to these queries to assist your search. There are multiple aspects that you need to consider and these include your finances, particular business wants, your company size, integration requirements etc. Take your time, try out a few free trials, and finally select the system that provides all that you need to improve your organization competence and productivity.

How Much Does AlienVault Cost?

AlienVault Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are AlienVault pricing details?

AlienVault Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

AlienVault’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 125
Negative Social Media Mentions 3

We are aware that when you make a decision to get a IT Security Software it’s crucial not only to find out how professionals evaluate it in their reviews, but also to check whether the actual clients and enterprises that purchased this software are indeed satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AlienVault reviews across a broad range of social media sites. The data is then presented in an easy to digest way indicating how many people had positive and negative experience with AlienVault. With that information at your disposal you will be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for AlienVault?

AlienVault integrates with the following business systems and applications:

  • Cisco
  • FireEye
  • Carbon Black
  • Barracuda
  • IBM
  • Sophos
  • WatchGuard
  • Redhat
  • Juniper Networks
  • Microsoft
  • Fortinet

AlienVault User Reviews

AlienVault average rating:

Average score
4.2/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Yasmeen

PROS: I was surprised by how the dashboard looks like. Everything is well placed and very organized. We will be using this tool to help acquire our ISO certification soon.

CONS: This tool cannot be learned in just one or two days. If you are committed to utilizing OSSIM, you need to give your IT staff ample time to learn how this system works. If you have the budget, hire a trainer to walk them through and expedite the learning curve.

Reviewed 5 years ago

Read full review >

The least favorable review

Lyric

PROS: It can detect vulnerable elements that can harm your entire system. It works well for all our existing servers.

CONS: Sometimes the program works slow, making me worried because it could be an opportunity for hackers to take over. Also, the activity logs should be updated more often than the usual.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

An all in one complete package that caters to the needs of your IT department.

Read full review >
Dario
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.12.2021 Company Size: More than 100 Employees Industry: Retail

PROS: There are so many things to like about this product. One is that it provides excellent performance in terms of threat detection. Second is that it's free because it is open source. Lastly, it's filled with the latest news, updates, and trends that keep you in the loop.

CONS: The user interface is not within my expectations. But I cannot complain that much because I haven’t shelled out any money for the tool.

What do you think about this review?

Great Poor

Not a perfect SIEM tool, but it surely works well.

Read full review >
Jana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.11.2021 Company Size: More than 100 Employees Industry: Security and Investigations

PROS: It helps your company develop a set of security rules that would benefit the majority and continue to remain compliant.

CONS: I cannot open other tabs aside from what I currently have. I would risk losing all my pre-set filters and start configuring from scratch.

What do you think about this review?

Great Poor
Show More User Reviews (14)

You can have if for free and still get the desired results of keeping your business safe.

Read full review >
Lyric
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 09.10.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: It can detect vulnerable elements that can harm your entire system. It works well for all our existing servers.

CONS: Sometimes the program works slow, making me worried because it could be an opportunity for hackers to take over. Also, the activity logs should be updated more often than the usual.

What do you think about this review?

Great Poor

This product deserves a 5-star rating.

Read full review >
Kris
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: OSSIM makes you safe and protected from potential hackers that could ruin your company as well as your image. You can go home at the end of each working day without having to worry about what could happen to your system and hardware while you are out of the office. The good thing is that OSSIM is known to work non stop to deliver their clients' needs.

CONS: Generally speaking, I like most of the features that this product has to offer. However, I have noticed that it does not provide automatic system updates, probably because it's free. Also, the customer service team is not that responsive, so you need to learn how OSSIM works to overcome challenges even if you are on your own.

What do you think about this review?

Great Poor

If your business is serious about rules and compliance, then I highly suggest using OSSIM.

Read full review >
Jayde
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 27.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This security platform is not complicated at all. It is one of my favorites so far.

CONS: I am trying to determine if there is anything that I don’t like. But I highly recommend that they should improve their integration capability so it could accommodate more tools.

What do you think about this review?

Great Poor

Loved using OSSIM since the beginning.

Read full review >
Glennie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.06.2021 Company Size: 11-50 Employees Industry: Law Enforcement

PROS: Familiarizing yourself with OSSIM is not difficult at all. It keeps intruders away for good.

CONS: OSSIM is the perfect Cybersecurity tool for my company.

What do you think about this review?

Great Poor

Acquiring OSSIM is fantastic for your business. Plus its also free of charge.

Read full review >
Kevon
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Simplicity and yet powerful are two of OSSIM’s best strengths when it comes to threat protection. It does a fantastic job of scanning all internal tools and software that we are running daily. What makes OSSIM attractive is that you don’t have to pay to secure it since it is an open-source program.

CONS: The downside of using this platform is that you won’t pull up any reports that you would need for your analysis. Also, the log monitoring app has only a specific capacity to handle, which means that you have to keep on checking it before the system deletes it after reaching its threshold.

What do you think about this review?

Great Poor

Every IT department should use OSSIM because of its effectiveness. Highly recommended.

Read full review >
Hosea
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 30.05.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: The learning curve is fast and easy. I just sat with my tech team and went through how the product works.

CONS: Upgrading the user interface is necessary to ensure the entire system would be free from bothersome pop-ups.

What do you think about this review?

Great Poor

I like the setup of this tool. It makes it easy for me to read stuff.

Read full review >
Raul
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.04.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Very informative and great added resource for IT staff and managers. All the data is presented in a way that’s easy to understand.

CONS: Downtime does happen, especially if there are too many apps running simultaneously in the background.

What do you think about this review?

Great Poor

Thumbs up for OSSIM’s performance.

Read full review >
Forrest
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.04.2021 Company Size: 11-50 Employees Industry: Real Estate

PROS: It may be free, but it can perform just like any other paid security protection software that’s out there in the market.

CONS: A steep learning curve, but it is quite expected since we are talking out technical knowledge here. Eventually, you’ll get the hang of things, and everything will be okay.

What do you think about this review?

Great Poor

OSSIM is worthy of the investment because it does an excellent job of watching out for potential threats all the time.

Read full review >
Yasmeen
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 24.07.2020 Company Size: 11-50 Employees Industry: N/A

PROS: I was surprised by how the dashboard looks like. Everything is well placed and very organized. We will be using this tool to help acquire our ISO certification soon.

CONS: This tool cannot be learned in just one or two days. If you are committed to utilizing OSSIM, you need to give your IT staff ample time to learn how this system works. If you have the budget, hire a trainer to walk them through and expedite the learning curve.

What do you think about this review?

Great Poor

Nothing compares to AlienVault when it comes to providing top-grade security for the entire business.

Read full review >
Lacey
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.07.2020 Company Size: More than 100 Employees Industry: Aviation & Aerospace

PROS: The app is capable of providing several layers of security controls to all our apps and network servers. It makes it easier for our IT Team to detect if someone is trying to get into our system. Real-time alerts are being sent, and updates on the dashboards will ensure that everything is well guarded.

CONS: It is not recommended to entry-level devices because it eats up too much space. I tried using it on a 4GB RAM unit, but I’ve been experiencing latency on my end. It is good that our company can afford to invest in high-end computers so we can install various types of platforms to enhance our workflow and provide added security measures.

What do you think about this review?

Great Poor

Quite affordable and very useful in ensuring security.

Read full review >
Natalia
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 15.07.2020 Company Size: More than 100 Employees Industry: Financial Services

PROS: If you are looking for a software that you can trust to protect your business 24/7, OSSIM is a pretty good choice.

CONS: Been using the free version, but it lacks features that I’m looking for.

What do you think about this review?

Great Poor

There is more to offer behind the simplicity of OSSIM.

Read full review >
Dewitt
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 13.07.2020 Company Size: More than 100 Employees Industry: Law Practice

PROS: Ther is no need to have some hi-tech coding skills to get the program up and running. It’s working perfectly, and no issues so far.

CONS: Collecting a large amount of relevant information can be time-consuming. But it's a common issue that most Cybersecurity tools go through.

What do you think about this review?

Great Poor
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AlienVault user reviews

An all in one complete package that caters to the needs of your IT department.

Read full review >
Dario
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.12.2021 Company Size: More than 100 Employees Industry: Retail

Not a perfect SIEM tool, but it surely works well.

Read full review >
Jana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.11.2021 Company Size: More than 100 Employees Industry: Security and Investigations

You can have if for free and still get the desired results of keeping your business safe.

Read full review >
Lyric
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 09.10.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

This product deserves a 5-star rating.

Read full review >
Kris
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

If your business is serious about rules and compliance, then I highly suggest using OSSIM.

Read full review >
Jayde
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 27.07.2021 Company Size: More than 100 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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