AuditShipment Review

Our score: 8.1 User satisfaction: 100%

What is AuditShipment?

AuditShipment is a highly efficient shipping invoice auditing tool made possible by the combination of advanced AI technology and real-world logistics expertise. Powered by a homegrown algorithm, it is designed to help businesses that widely use shipping and carrier services minimize costs and losses incurred from invoicing errors and delivery issues. 

Utilizing a proprietary algorithm, AuditShipment has the ability to perform a thorough audit of shipping invoices. This allows you to find errors regardless of the complexity or uniqueness of various shipping companies’ invoicing systems. You can also use AuditShipment to conduct service-level audits to identify delivery delays that can qualify you for refunds. This tool also features real-time tracking of shipments across 50 global carriers. As a result, you can opt not to use a separate tracking program.

AuditShipment integrates with major shipping companies, including FedEx, UPS, USPS, DHL, and TNT. You can seamlessly integrate your shipping service providers with AuditShipment in less than 30 seconds. Taking advantage of this cloud-based tool requires little to no effort. What’s more, it has a unique pricing scheme where users do not pay anything upfront. AuditShipment only charges after a successful refund recovery.

Overview of AuditShipment Benefits

AuditShipment aims to serve as an extended logistics arm to small to large ecommerce businesses. To do that, it offers several benefits that combine convenience and efficiency.

Thorough service-level audits

Service failures are commonplace in the logistics and supply chain industry. From late deliveries to lost packages, there are various ways a shipping company can fail to give you a five-star service. However, without proper, timely, and thorough auditing, these issues may escape your scrutiny.

AuditShipment can identify shipping delays caused by problems on the carrier’s end. These service-level errors qualify you for refunds, as mandated by the Guaranteed Service Refund policy that logistics companies such as FedEx, UPS, and DHL recognize. With AuditShipment’s automated refund recovery feature, you can save on shipping expenses.

Automated invoice-level audits

Aside from problems directly associated with order fulfillment and delivery, you may also be faced with costly errors related to shipping invoices. Many shipping companies use complex invoicing systems. Because of this, manually auditing your invoices can prove counterproductive. Besides spending so much time doing it, you may not be able to catch crucial errors, especially if you’re looking at hundreds of invoices.

AuditShipment is designed to take that task from your hands. Through its AI-powered algorithm, shipping invoice errors are effectively detected, allowing you to dispute them with the concerned shipping carrier. Some of the invoice errors that AuditShipment can flag are excessive or miscalculated fuel surcharges, address correction surcharges, and delivery area surcharges. 

Comprehensive tariff rate analysis and discount benchmarking

AuditShipment also lets you verify whether the applied shipping rates on your deliveries actually match the initially agreed-upon tariff rates. If they don’t, then you can also dispute this with the shipping company.

Furthermore, if you suspect that the shipping carrier gave your competitor a bigger discount compared to you, AuditShipment can show you a data-backed analysis of discount rates and trends across the industry.

Real-time shipment tracking

As AuditShipment can be integrated with 50 carriers from all over the globe, you can track your shipments using a single platform. At the same time, you can also choose to set up custom delivery notifications to your customers. This lets you provide more personalized customer service.

Overview of AuditShipment Features

  • Automated shipping service and invoice audits
  • AI-powered analytics
  • Automated refund recovery
  • Function-specific reports
  • Logistics analytics
  • Shipping tariff and discount comparisons
  • Shipping rate analysis
  • Shipping carrier performance assessments
  • Shipment tracking and monitoring
  • Single-click lost shipment reporting

What Problems Will AuditShipment Solve?

Problem #1: Saving shipping costs effortlessly

Dan, the logistics manager of a designer clothing label spends an inordinate amount of time in applying for refunds from FedEx. Despite his effort, he still misses out on 50% of eligible refunds. With less than 2-minute integration process, AuditShipment recovers every potential refund. Now Dan focusses on more important aspects of his job such as crafting a smart shipping strategy.

Problem #2: AI-audit for invoices

Andrea, the finance operations manager of a leading electronics retail store, is never sure if they are paying the right shipping price to UPS. The sheer number of invoices they receive in a single week makes it impossible for her to track their shipping expenditure. Tools like Excel fail her. The advanced algorithms created by AuditShipment processes 100,000 shipments within a few minutes. Andrea no longer second-guesses their shipping payment.

Problem #3: Last-mile delivery insights

Mike, eCommerce manager of freight forwarding company spends all his time coordinating between customers and delivery partners. He is hounded by WISMO (Where is my order) anxiety call 24/7. AuditShipment’s real-time tracking helps him stay on top of all shipment statuses at all times.

Awards & Quality Certificates

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This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

AuditShipment Position In Our Categories

Because companies have specific business-related requirements, it is logical they abstain from purchasing an all-encompassing, “perfect” business application. Just the same, it would be almost impossible to try to find such application even among recognizable software solutions. The efficient step to undertake can be to note down the various significant factors that entail investigation including critical features, budget, technical skill aptitude of the users, business size, etc. Then, you must conduct your research fully. Browse over some of these AuditShipment reviews and explore each of the solutions in your list more closely. Such comprehensive product investigation ensure you weed out unsuitable software products and select the one which has all the tools your company requires.

Position of AuditShipment in our main categories:

TOP 20

AuditShipment is one of the top 20 Distribution Software products

TOP 100

AuditShipment is one of the 100 eCommerce Software products

AuditShipment is also listed in the following subcategories:

Every business is different, and might call for a specific eCommerce Software solution that will be designed for their business size, type of customers and staff and even specific niche they support. We advise you don't count on finding an ideal services that will work for each company regardless of their history is. It may be a good idea to read a few AuditShipment eCommerce Software reviews first and even then you should keep in mind what the solution is supposed to do for your company and your staff. Do you require a simple and intuitive solution with only elementary features? Will you actually make use of the advanced tools needed by pros and big enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a trustworthy solution that will match your budget.

How Much Does AuditShipment Cost?

AuditShipment Pricing Plans:

Free Trial




30% of Recovered Refund Amount

Available plans:

Basic – Free

  • Audit and track up to 50 shipments per month
  • Get free monitoring reports
  • Integrate one carrier
  • Access 30-day-old historical data

*Does not include refunds recovery 

Standard – 30% of Recovered Refund Amount

  • Enjoy automated refunds recovery
  • Integrate multiple carriers
  • Track unlimited shipments
  • Get delivery performance reports
  • Acquire in-depth shipment analytics
  • Access 365-day-old historical data

User Satisfaction

Positive Social Media Mentions 14
Negative Social Media Mentions 0

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AuditShipment reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AuditShipment. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are AuditShipment pricing details?

AuditShipment Pricing Plans:

Free Trial




30% of Recovered Refund Amount

Available plans:

Basic – Free

  • Audit and track up to 50 shipments per month
  • Get free monitoring reports
  • Integrate one carrier
  • Access 30-day-old historical data

*Does not include refunds recovery 

Standard – 30% of Recovered Refund Amount

  • Enjoy automated refunds recovery
  • Integrate multiple carriers
  • Track unlimited shipments
  • Get delivery performance reports
  • Acquire in-depth shipment analytics
  • Access 365-day-old historical data

What integrations are available for AuditShipment?

AuditShipment can be integrated with 50 carriers, including:

  • FedEx
  • UPS
  • USPS
  • DHL
  • TNT
  • Canada Post
  • UK Mail
  • Royal Mail
  • Purolator
  • Canpar

It also supports integration with ecommerce platforms, such as:

  • Shopify
  • ShipStation
  • 3dCart
  • BigCommerce
  • Stamps
  • Miva

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Reviewed By Jenny Chang
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