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PayPal Payments Pro Review

PayPal Payments Pro
Our score: 9.5 User satisfaction: 99%

What is PayPal Payments Pro?

PayPal Payments Pro is a payment processing solution built on PayPal’s technology that enables online merchants and businesses to accept credit card payments online as well as process mobile and retail credit card. On top of that, users can create and host their own checkout pages for full control.

With PayPal Payments Pro, users are charged with a flat rate of 2.90 percent along with a $0.30 per-transaction fee, which is beneficial for companies with large tickets. The flat fee remains the same whether the cards used are debit, credit, corporate or rewards.

PayPal Payments Pro doesn’t require buyers to have a PayPal account to complete the purchase. Aside from accepting payments online, users of PayPal Payments Pro are able to process credit card payments via phone, fax, and mail (Virtual Terminal).

Overview of PayPal Payments Pro Benefits

If you are running an eCommerce website and in need of a payment solution that accepts credit card payments and doesn’t require your buyers to have a PayPal account, then PayPal Payments Pro is worth considering. This payment processing solution allows you to accept payments via credit cards, debit cards, rewards, and also PayPal credit, providing you with flexibility as well as security that comes with PayPal technology.

Whatever your business requirements are, PayPal Payments Pro offers you unmatched versatility by allowing you to configure the service the way your business demands. As a true enterprise-class payment processing platform, you can tweak it any way you want to.

With a customized checkout, you are in control of providing unique, positive checkout experience for your shoppers. You can integrate layout and colors to match your company’s theme and brand. On top of that, PayPal Payments Pro works seamlessly with all the major shopping carts in the market right off the bat.

PayPal Payments Pro effectively turns your computer, your tablet, or your smartphone into an instant money making machine. From your device, you can send invoices to your clients’ inbox. No need to log on to your desktop to process and deliver invoices. With PayPal Payments Pro, you get paid FASTER.

Once payment has been made and processed, you have access to it in mere minutes. Whether you want your funds to linger in your PayPal Payments Pro account or have it transferred to your bank is totally up to you.

Overview of PayPal Payments Pro Features

  • Accept PayPal payments
  • Accept Visa, Mastercard and American Express
  • Virtual Terminal
  • Accept payments in 25 currencies from 202 countries
  • Payment Gateway
  • Options to simplify PCI compliance

PayPal Payments Pro Position In Our Categories

Because companies have special business needs, it is only sensible they steer clear of going for a one-size-fits-all, ”best” software product. Having said that, it is nearly futile to discover such application even among branded software products. The efficient step to undertake can be to note down the numerous vital functions that entail deliberation including major features, packages, technical skill levels of staff members, organizational size, etc. After which, you must conduct the research fully. Read these PayPal Payments Pro evaluations and scrutinize the other software programs in your shortlist more closely. Such detailed research guarantee you take out unsuitable applications and choose the system that has all the benefits you require company requires.

Position of PayPal Payments Pro in our main categories:

TOP 5

PayPal Payments Pro is one of the top 5 Mobile Payment Systems products

TOP 3

PayPal Payments Pro is one of the 3 Payment Gateway products

If you are considering PayPal Payments Pro it could also be a good idea to examine other subcategories of Payment Gateway collected in our base of B2B software reviews.

It's essential to keep in mind that almost no app in the Payment Gateway category will be a perfect solution that can fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few PayPal Payments Pro Payment Gateway reviews first as specific services may perform well exclusively in a very small set of applications or be prepared with a really specific type of industry in mind. Others may function with a goal of being easy and intuitive and consequently lack complicated functions welcomed by more experienced users. You can also find services that cater to a wide group of users and provide a complex feature toolbox, but that in most cases comes at a more expensive cost of such a service. Ensure you're aware of your requirements so that you buy a software that provides specifically the features you search for.

How Much Does PayPal Payments Pro Cost?

PayPal Payments Pro Pricing Plans:

Free Trial

PayPal Payments Pro

$30/month (2.9% + $0.30 per transaction)

PayPal Payments Pro offers a simple pricing scheme for their service that includes APIs, easy cart integration, online invoicing, and phone-based credit card payments. Here’s the cost of using this service:

PayPal Payments Pro – $30/month

  • Flat rate for every transaction – 2.9% + $0.30
  • Accept PayPal payments (including 26 currencies from more than 200 markets)
  • Accept PayPal credit payments (for the US only)
  • Accept debit and credit cards (including multicurrency payment processing for 6 currencies)
  • Accept phone payments through Virtual Terminal
  • Optimized mobile checkout experience
  • Keeps buyer on your site throughout checkout
  • Simplifying PCI compliance option

User Satisfaction

Positive Social Media Mentions 105
Negative Social Media Mentions 1

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PayPal Payments Pro reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with PayPal Payments Pro. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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PayPal Payments Pro Comparisons

PayPal Payments Pro user reviews

Guaranteed secure online transactions

Read full review >
Irwin
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2019 Company Size: 1-10 Employees Industry: N/A

Safe and professional tool for online transactions

Read full review >
Ashly
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2019 Company Size: 11-50 Employees Industry: N/A

Great tool for eCommerce businesses

Read full review >
Aliya
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: N/A

A great help when I do international transactions

Read full review >
Jon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: More than 100 Employees Industry: N/A

Makes my life easier, safer, and more productive

Read full review >
Brooke
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2019 Company Size: More than 100 Employees Industry: Management Consulting

What are PayPal Payments Pro pricing details?

PayPal Payments Pro Pricing Plans:

Free Trial

PayPal Payments Pro

$30/month (2.9% + $0.30 per transaction)

PayPal Payments Pro offers a simple pricing scheme for their service that includes APIs, easy cart integration, online invoicing, and phone-based credit card payments. Here’s the cost of using this service:

PayPal Payments Pro – $30/month

  • Flat rate for every transaction – 2.9% + $0.30
  • Accept PayPal payments (including 26 currencies from more than 200 markets)
  • Accept PayPal credit payments (for the US only)
  • Accept debit and credit cards (including multicurrency payment processing for 6 currencies)
  • Accept phone payments through Virtual Terminal
  • Optimized mobile checkout experience
  • Keeps buyer on your site throughout checkout
  • Simplifying PCI compliance option

What integrations are available for PayPal Payments Pro?

PayPal Payments Pro integrates with the following business systems and applications:

  • Shopify
  • 123 Contact Form
  • Gravity Forms
  • Wild Apricot
  • Formsite
  • Formstack
  • Bookeo
  • WooCommerce
  • Magento
  • IgnitionDeck

PayPal Payments Pro average rating:

Average score
5/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Julius

PROS: PayPal is one of the top choice among the payment platforms that I'd recommend for a business or even a personal payment option. It is confidential and fairly easy to use while all sales are recorded in just one place. The invoice feature makes it really easy to keep track of payments coming in and out of your business. The payment options are available in many forms as well, even for customers who do not have a PayPal account.

CONS: The only option I do not like is the gifting option because customers tend to use it to gift the payment to save on a fee but then you dont have an address to send merchandise too. So I would recommend using the invoice part for payments only.

Reviewed 2 years ago

Read full review >

The least favorable review

Alfred

PROS: I have to check my company's incoming and outgoing payments on a daily basis. With PayPal, I was able to set up a custom template for what information I want to pull. This makes it easy for me to make this everyday task a quick one while I use other similar reporting sites that are not so easy to navigate. We also can used card swipers to charge people onsite at events and their payments are very quickly reflected online.

CONS: I would like to be able to see a more detailed name for what the transaction was made for. Right now I have to guess which account the credit/debit came from based on any payable items I have open at the time.

Reviewed 2 years ago

Read full review >

More reviews from 17 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Guaranteed secure online transactions

Read full review >
Irwin
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Creating PayPal account is free of charge so anyone can sign up for the service provided they have the requirements asked by the platform. The signup process is fast and easy and when everything is already settled, you can immediately send or receive payments. We use this platform to make a one-time purchase for businesses in more than two hundred markets around the globe. We usually are able to complete transactions in a breeze. Making checkout is also easy and fast.

CONS: PayPal has very stringent security, which can be both a good and bad thing. Some policies seem unjustifiable. For instance, the system may suspend your account if it notices that you receive a higher amount of money than usual which can be very inconvenient. The system can also put a limit to the amount of money you can process if it becomes suspicious that you are breaking its terms of service. The software is also a target of phishing activities and fraud so you should be careful. In addition to that, using the platform can be quite costly. There are additional charges when you make bank transfers and even when receiving money.

What do you think about this review? Great Poor

Safe and professional tool for online transactions

Read full review >
Ashly
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Our company has been using PayPal for months now to do transactions online. Its level of security is incredible. It supports many currencies, allowing us to accept and send payments to individuals across the globe. Whenever we encounter problems and ask for refunds, they give it to us immediately.

CONS: So far, the only negative experience we had using this platform is the lengthy process of transferring funds to our bank account. And I wish more stores offer PayPal as payment option.

What do you think about this review? Great Poor

Great tool for eCommerce businesses

Read full review >
Aliya
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: PayPal makes it easier to shop and make payments online. It is fast, easy, and very secure. I integrate this payment gateway on my site and use it to send and receive payment. Its security is really great. I have peace of mind using this because I know there’s less to no risk of fraud.

CONS: PayPal rate is quite high so if you need to transfer a huge amount of money, it will cost you a lot. This, I think, is the disadvantage of using this payment gateway.

What do you think about this review? Great Poor

A great help when I do international transactions

Read full review >
Jon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: PayPal helps me avoid getting authorization from the bank every time i wish to make an international payment. It allows the linking of multiple bank accounts and transacting in multiple currencies. One can avoid risk of frauds from sharing credit card details to third party for making payments as you only need to share your email ID registered with PayPal and it does the rest. It is a secure and convenient way of making payments and receiving money internationally through this software.

CONS: The withdrawal fees iares high. Also, Although it allows the holding funds in multiple currencies, withdrawals can only be made in U.S. dollars so it auto-converts the funds with different currency into U.S. Dollars during the withdrawal process. It can be time consuming, sometimes frustrating.

What do you think about this review? Great Poor

Makes my life easier, safer, and more productive

Read full review >
Brooke
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2019 Company Size: More than 100 Employees Industry: Management Consulting

PROS: PayPal is simple to use when we shop online. It simplifies that long processes of filling in the credit card number, CVC, etc. With regards to security, it is almost impossible to lose money online, especially if you make sure that your password is secure on your end. If you are a seller, you can now get to start selling online in minutes after creating an online shopping site, with the platform taking care of the rest. It is also a true global service that lets you or your customers use anywhere they are.

CONS: I have not yet identified anything worth mentioning.

What do you think about this review? Great Poor

Allows you to send and receive money quickly

Read full review >
Joany
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 31.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: One of the best things about using PayPal is the ability to receive and send payments to your clients from any part of the world quickly with so much ease. It is also very effective for e-commerce businesses and convenient for clients. With PayPal as the payment gateway, your clients do not have to create a PayPal account. They can already use their cards to make payments as guests. On top of that, the system provides several ways to withdraw the money.

CONS: I think some of PayPal policies are too much to the point that it causes inconveniences and delays transactions. For instance, if you receive a certain amount of money higher than what you usually get, PayPal can suspend your account. I think if there’s something that the service provider should change, this is it. Although I understand that they do this for security purposes, perhaps they can find better ways to keep a high security without compromising the experience of the end users.

What do you think about this review? Great Poor

This payment gateway works for us and it could work for you too!

Read full review >
Tyler
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: My transactions always go well and are secured. Our clients or recipients always receive the payments we send them. There’s no need to spend extra time checking whether the money has gotten thru to the destination. Apart from robust security, I also like the professionalism of the service staff. Overall, this platform eliminates the stress when sending payments.

CONS: PayPal is seriously the best and their team handles things in a professional way. So far, got no bad experience using the system.

What do you think about this review? Great Poor

No more uncomfortable onversations on payments

Read full review >
Tony
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2018 Company Size: More than 100 Employees Industry: Alternative Medicine

PROS: PayPal is my way of sending money over to someone in a timeframe as fast as a trip to the bathroom. The app is easy to navigate with large font and simple instructions. I can link a couple of different accounts and transfer easily. My clients can easily pay me and I have learned to simply make buttons and subscriptions that I use to offer my clients many different payment methods. It looks so professional and I get to look like a technical Ninja. That's good for my self esteem and easy on my clients.

CONS: If we were truly in the future, we wouldn't have to wait 24 or 48 hours for a transfer. But hey, I'm just making some first world complaints here.

What do you think about this review? Great Poor

Making it easy to do invoicing, billing, and fund transfers

Read full review >
Candice
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2018 Company Size: More than 100 Employees Industry: Publishing

PROS: I love how simple PayPal Payments makes it for me to do invoicing, billing, and transfer funds to my bank. The invoicing system has a simple template that really does most of the work for you already. You can set due dates, too. The billing process is very simple, and you can send a bill via email to the customer, and in my account quick and easy. And the bank transfer is also just as simple as a two-click process.

CONS: I expect to pay for the service, but I get charged something like 3% for domestic payments and 4% for international payments (based on what I've seen). That adds up to quite a lot. I also don't really understand why they charge a percentage instead of a fee. Whenever I can, I do try to stick to checks, but where it isn't feasible, I have to take this 3% or 4% (which I'm certainly not going to pass it on to the customer). So if a competitor comes out to establish a similar service, I would definitely consider switching if the fees are lower.

What do you think about this review? Great Poor

Great solution for the charging and invoicing needs of individuals and small businesses

Read full review >
Darin
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.05.2018 Company Size: 1-10 Employees Industry: Real Estate

PROS: PayPal is great for people and small businesses that need a way to invoice and charge customers for services digitally. Thye can create multiple invoices and/or even send them to more than one personIn addition, they can update offline payments. At the same time, it sends reminders to clients and automatically sends receipts as well when PayPal is used to purchase something via online or with card.

CONS: The charging fee is a bit of a bummer. It does not also provide a shareable link option without having to actually email the invoice. Also, no adjustments can be made without sending an update, nor automated reminders are sent in case of unpaid or partially paid invoices. I also wish templates would automatically adjust dates and text in terms and conditions based on the month or set a criteria.

What do you think about this review? Great Poor

A tremendous timesaving solution for payments

Read full review >
Tracy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.05.2018 Company Size: More than 100 Employees Industry: Writing and Editing

PROS: I love that payments are really easy to make. You just have to sign into your PayPal account and authorize the payment, then you're good to go. I like that you get a receipt of a transaction so quickly such that even if, by some chance, your account is ever hacked, you find out about it almost immediately as well.

CONS: I can't think of anything that I dislike about this process. The only issue I ever have is when PayPal payments are not an option.

What do you think about this review? Great Poor

A trusted service that has helped us in accepting onsite payments

Read full review >
Alfred
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.04.2018 Company Size: More than 100 Employees Industry: Leisure, Travel, and Tourism

PROS: I have to check my company's incoming and outgoing payments on a daily basis. With PayPal, I was able to set up a custom template for what information I want to pull. This makes it easy for me to make this everyday task a quick one while I use other similar reporting sites that are not so easy to navigate. We also can used card swipers to charge people onsite at events and their payments are very quickly reflected online.

CONS: I would like to be able to see a more detailed name for what the transaction was made for. Right now I have to guess which account the credit/debit came from based on any payable items I have open at the time.

What do you think about this review? Great Poor

A must-have and incredible tool any business should have

Read full review >
Marcia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: If you are looking for a payment processor that is easy to use and has superior customer service, PayPal payments should be your first choice. Anytime there may be a customer service issue, they easily resolve it for you. Payments are easily made through my website. It's as if I am advertising my products or services even on a 3rd party website.

CONS: There isn't anything I dislike. I love its ease of use and the excellent customer service it provides to me as a user.

What do you think about this review? Great Poor

The top payment platform of choice

Read full review >
Julius
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: PayPal is one of the top choice among the payment platforms that I'd recommend for a business or even a personal payment option. It is confidential and fairly easy to use while all sales are recorded in just one place. The invoice feature makes it really easy to keep track of payments coming in and out of your business. The payment options are available in many forms as well, even for customers who do not have a PayPal account.

CONS: The only option I do not like is the gifting option because customers tend to use it to gift the payment to save on a fee but then you dont have an address to send merchandise too. So I would recommend using the invoice part for payments only.

What do you think about this review? Great Poor

User-friendly payment solution we can rely on

Read full review >
Stewart
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.01.2018 Company Size: More than 100 Employees Industry: Executive Office

PROS: PayPal's user-friendliness is always a big plus in our book, as well as its software easy integration with almost every other application that we use for personal and business be it WordPress, Jotform, or MailChimp. It makes it easy to send and receive payments from anywhere in the world. Our clients, friends, and families, on the receiving end, are all happy as well as the transactions are either free for family and friends or very reasonable rates for business clients. It is functional, safe and reliable for us.

CONS: The only thing that we dislike would be customer-service (should anything go wrong). It seems to be rather difficult to get in touch with an actual person without having to go through a very elaborate process.

What do you think about this review? Great Poor

Easy way to bill and pay, no matter where you are

Read full review >
Florence
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.12.2017 Company Size: 1-10 Employees Industry: Real Estate

PROS: There are many things to like about PayPal. One is the ability to bill and pay, no matter where you are. And if someone does not have a PayPal account, they can quickly set up one OR just pay with a credit card without setting up an account. We also have the PayPal swipe device set up at all our events! It's a super fast card reader and competitive rates with all the other mobile swipes and it goes right in to our PayPal business account.

CONS: The initial setup for a business account can be a tad confusing, especially when you creating your merchant account with PayPal and linking it to your business account. Also, the overall navigation could be mapped out a tad better. Sometimes it's hard for me to navigate back to your main dashboard as you have left PayPal business and entered into your merchant account area.

What do you think about this review? Great Poor

Loving the convenience of accepting payments on the go

Read full review >
Vanessa
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2017 Company Size: More than 100 Employees Industry: Cosmetics

PROS: I like the option to take payments on the go as I get to use my smartphone or tablet to take payments from customers that do not carry cash. I can also email my customers and an invoice from my phone app or from the website. I love having the convenience of adding payment buttons on my blogs for donations. I think everyone should use this tool if they are beginning a business online.

CONS: Many financial institutions is switching to the chip reader and protecting vendors from a fraud if they use devices that accept chip card readers. I have not heard from this company about providing options for chip card readers.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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