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Bandwidth Review

Bandwidth
Our score: 8.7 User satisfaction: 86%

What is Bandwidth?

Bandwidth is a modern API platform that empowers your voice, messaging, and 9-1-1 services from the cloud. With it, you can minimize your expenditures by removing the intermediary from your transactions, as you have full control over your communications. Most especially, Bandwidth empowers your operations by enabling maximum network connectivity for around-the-clock engagement with your customers. The solution further ensures supreme uptime with its 24/7 network monitoring, thus ensuring that issues are resolved before they affect processes. On top of that, Bandwidth is continuously engaged in research to enhance service quality for you to utilize only the excellent communication platform in building a rapport with your target market.

Overview of Bandwidth Benefits

Enriched Applications

Bandwidth is a communications API platform that is trusted by some of the premier brands around the world. That is because the solution abstracts the need for an intermediary that only raises the costs of development and deployment. It even offers a wide range of use cases from hyper-security to mass SMS marketing and call tracking. As such, you can boost your development and transform the way your clients interact with your applications with a robust API platform.

Enterprise-scale Telephony

Bandwidth has a vigorous carrier network and a set of versatile APIs that afford you the flexibility you need to scale operations. The platform even provides a strong connection with SMS and voice for you to provide customers different ways of getting in touch with you, thereby creating an omnichannel experience. Additionally, the solution powers your business by letting you tap hot leads in real time. This way, you have a competitive edge that lets you attract more customers than your business rival.

Expanded Network Management

When you need to provide millions of phone numbers, Bandwidth can offer help. The platform enables in-app phone number ordering, which makes the acquisition a seamless process. More than that, it integrates porting to tune your experience. With this, you have access to the tools you require at all times.

Integrated 9-1-1 Servicing

With Bandwidth, you can respond to emergencies efficiently. By integrating its API with your telecommunications network, you can pinpoint the location of callers within seconds. Because of this, assistance can deploy faster.

Overview of Bandwidth Features

  • Inbound & Outbound Voice Calls
  • Toll-free Voice
  • Voice API
  • SIP Trunking
  • SMS API
  • MMS API
  • Group Messaging API
  • A2P Messaging
  • Toll-free SMS
  • Two-factor Authentication
  • SMS Gateway
  • 9-1-1 Access Dynamic Location Routing
  • Address Verification
  • Virtual Phone Numbers
  • Number Porting

Bandwidth Position In Our Categories

Position of Bandwidth in our main categories:

TOP 20

Bandwidth is one of the top 20 Application Development Software products

If you are considering Bandwidth it could also be a good idea to examine other subcategories of Application Development Software listed in our database of SaaS software reviews.

Each company has different wants and needs a system that can be personalized for their size, type of staff members and buyers, and the specific industry they are in. For these reasons, no system can offer perfect tools out-of-the-box. When you look for a software product, first be sure what you want it for. Read some Bandwidth Application Development Software reviews and ask yourself do you want basic tools or do you need advanced features? Are there any industry-specific functionalities that you are searching for? Find the answers to these queries to aid your search. There are multiple factors that you need to consider and these include your budget, particular business needs, your company size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the system that presents all that you need to boost your company competence and productivity.

How Much Does Bandwidth Cost?

Bandwidth Pricing Plans:

Free Trial

Phone Number

$0.35/line/month

Inbound Calling

$0.0055/minute

Outbound Calling

$0.01/minute

Inbound Messaging

Free

Outbound Messaging

$0.005/message

High Volume & Enterprise

Contact vendor

Bandwidth supports voice, messaging, and 9-1-1 and offers phone numbers. It has differing enterprise pricing for each, which you can find below.

Baseline

Phone Number – $0.35/line/month

Inbound Calling – $0.0055/minute

Outbound Calling – $0.01/minute

Inbound Messaging – Free

Outbound Messaging – $0.005/message

 

High Volume & Enterprise – request a custom quote

  • More than 100,000 Messages per Month
  • More than 100,000 Voice Minutes per Month
  • Thousands of Phone Numbers

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 4

We realize that when you make a decision to buy Application Development Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bandwidth reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bandwidth. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Bandwidth Comparisons

What are Bandwidth pricing details?

Bandwidth Pricing Plans:

Free Trial

Phone Number

$0.35/line/month

Inbound Calling

$0.0055/minute

Outbound Calling

$0.01/minute

Inbound Messaging

Free

Outbound Messaging

$0.005/message

High Volume & Enterprise

Contact vendor

Bandwidth supports voice, messaging, and 9-1-1 and offers phone numbers. It has differing enterprise pricing for each, which you can find below.

Baseline

Phone Number – $0.35/line/month

Inbound Calling – $0.0055/minute

Outbound Calling – $0.01/minute

Inbound Messaging – Free

Outbound Messaging – $0.005/message

 

High Volume & Enterprise – request a custom quote

  • More than 100,000 Messages per Month
  • More than 100,000 Voice Minutes per Month
  • Thousands of Phone Numbers

What integrations are available for Bandwidth?

Bandwidth can integrate with the following platforms:

  • Rover
  • RingCentral
  • Arlo
  • Zoom
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Reviewed By Jenny Chang
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