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Bugsnag Review

Bugsnag
Our score: 9.7 User satisfaction: 93%

What is Bugsnag?

Bugsnag is a powerful, cross-platform error monitoring, reporting, and resolution software for web, server, and mobile applications. The solution provides an automatic way to enhance software quality by detecting and diagnosing crashes in applications. It allows the user to capture and fix any error be it for mobile, web, backend, or desktop apps.

The program leverages open-source SDK libraries which support 20+ frameworks and languages to present runtime alerting and error monitoring with only a few lines of code. It enables developers to focus on and assess the impact of each error, spot spikes & regressions, and track release health. Bugsnag doesn’t send performance metrics to a dashboard, neither does it store raw logs in log files. It scrutinizes them to derive meaning thereby eliminating the need to hire system administrators or DevOps to do the digging.

Overview of Bugsnag Benefits

Bugsnag is an important tool in the modern technology era thanks to its ability to solve applications’ crash detection and reporting. This software comes with powerful features which monitor, report and resolve errors to enhance the stability and reliability of online and mobile apps. It exhibits excellent capabilities to reproduce and solve even the most complex errors. Forget logs; the Busnag technique is a sure way to automatically capture errors and diagnostic data in all applications.

Seasoned application developers know that not all errors demand fixing. Bagsnug appreciates this fact too and equips users with tools to focus on the errors that promise the greatest impact. It offers precise filters designed to filter errors by any attribute to detect the exact errors or subsets that matters most.  The error inbox permits developers and application administrators to quickly access essential data to make decisions regarding the errors to be fixed.

The release dashboard equips users to benchmark applications’ release and improves their health. Its crash rate indicator displays the percentage of the sessions of releases that crash. This allows you to monitor improvements and compare release health over time. In addition, Bagsnug employs exponential moving average and tracks error rate over time to spot anomalies and send notifications (Slack, email, and PagerDuty) when a spike is experienced in the error rate. When fixed bugs reemerge, the software automatically detects the error regressions and promptly send alerts.

Bagsnug captures and centralizes user details and apps environment data (including browser, OS, device state, and application state data) to decrease the time to detect and fix bugs. You can also integrate source code in GitLab, GitHub, or Bitbucket to expedite the troubleshooting.

Overview of Bugsnag Features

  • 20+ open source frameworks and languages
  • Lightweight SDK
  • Error inbox
  • Custom filters
  • HIPAA/PCI/PHI compliance
  • Custom data retention
  • Filterable alerts
  • Releases dashboard
  • Session tracking
  • A/B test and experiment segments
  • Revenue, SLA and subscription tier segmentation
  • Interactive timeline
  • Spike detection
  • Regression alerts
  • Issue tracker sync
  • In-app collaboration

Bugsnag Position In Our Categories

Knowing that businesses have their own business-related needs, it is only reasonable that they avoid deciding on an all-in-one, “perfect” business program. Needless to say, it is hard to find such a software system even among recognizable software products.
The correct thing to do can be to write down the various major aspects which merit consideration such as important features, costing, skill aptitude of staff members, organizational size, etc. The second step is, you should double down on your product research systematically. Read these Bugsnag review articles and explore the other software systems in your list in detail. Such comprehensive research ascertains you keep away from unsuitable applications and pay for the system that provides all the benefits your business requires.

Position of Bugsnag in our main categories:

TOP 3

Bugsnag is one of the top 3 Application Performance Monitoring Software products

If you are considering Bugsnag it could also be sensible to analyze other subcategories of Application Performance Monitoring Software gathered in our base of SaaS software reviews.

Since each enterprise has unique business needs, it is prudent for them to desist from looking for a one-size-fits-all ideal software application. Needless to say, it would be futile to try to find such an app even among widely used software solutions. The smart thing to do would be to catalog the various important factors that need consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Bugsnag Application Performance Monitoring Software reviews and check out each of the other apps in your shortlist in detail. Such in-depth groundwork can make sure you weed out ill-fitting applications and choose the app that offers all the aspects you require for business success.

How Much Does Bugsnag Cost?

Bugsnag Pricing Plans:

Free Trial

Community

Free

Team

$29/month

Pro

$59/month

Enterprise

Contact vendor

Bugsnag offers an enterprise pricing model with for plans. The plans are billed monthly:

Community @ free

  • 7500 events/month
  • 1 seat
  • Unlimted monitored apps
  • Error inbox and timeline
  • Automated error diagnostics
  • User interaction breadcrumbs
  • Email alert

Team @ $29/month

  • Everything in Community
  • 150000 events/month
  • 5 seats
  • No events sampling
  • Jira issue synchronization
  • Slack and HipChat alerting
  • PagerDuty and on-call alerting
  • Collaborate with teammates

Pro @ $59/month

  • Everything in Team
  • Release health dashboard
  • Session tracking
  • A/B test and experiment segments
  • Revenue, SLA and subscription tier segmentation
  • Custom data segments $ pivots
  • Okta, OneLogin & SAML SSO

Enterprise @ custom based

  • Everything in Pro
  • Priority support and SLA
  • Onboarding and training
  • HIPAA/PCI/PHI compliance
  • Custom data retention
  • Invoiced billing
  • Burst protection and event scaling
  • Custom licensing terms

User Satisfaction

Positive Social Media Mentions 23
Negative Social Media Mentions 1

We realize that when you make a decision to buy Application Performance Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bugsnag reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bugsnag. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Bugsnag pricing details?

Bugsnag Pricing Plans:

Free Trial

Community

Free

Team

$29/month

Pro

$59/month

Enterprise

Contact vendor

Bugsnag offers an enterprise pricing model with for plans. The plans are billed monthly:

Community @ free

  • 7500 events/month
  • 1 seat
  • Unlimted monitored apps
  • Error inbox and timeline
  • Automated error diagnostics
  • User interaction breadcrumbs
  • Email alert

Team @ $29/month

  • Everything in Community
  • 150000 events/month
  • 5 seats
  • No events sampling
  • Jira issue synchronization
  • Slack and HipChat alerting
  • PagerDuty and on-call alerting
  • Collaborate with teammates

Pro @ $59/month

  • Everything in Team
  • Release health dashboard
  • Session tracking
  • A/B test and experiment segments
  • Revenue, SLA and subscription tier segmentation
  • Custom data segments $ pivots
  • Okta, OneLogin & SAML SSO

Enterprise @ custom based

  • Everything in Pro
  • Priority support and SLA
  • Onboarding and training
  • HIPAA/PCI/PHI compliance
  • Custom data retention
  • Invoiced billing
  • Burst protection and event scaling
  • Custom licensing terms

What integrations are available for Bugsnag?

Bugsnag integrates with the following applications:

  • VictorOps
  • Asana
  • Assembla
  • ActiveCollab
  • BitBucket
  • BugHerd
  • Bugzilla
  • Bugify
  • Codebase
  • Datadog
  • FogBugz
  • GitHub
  • Google Cloud Identity
  • HipChat
  • Jira
  • Lighthouse
  • OpsGenie
  • Phabricator
  • Redmine
  • Teamwork
  • Slack
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Reviewed By Nestor Gilbert
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