1590 SHARES | |
4228 FOLLOWERS | |
579 LIKES |
USER SATISFACTION | 97% |
OUR SCORE | 8.4 |
CallRail is an intuitive and powerful call tracking solution for data-driven marketers and measures call conversions from search, offline and digital marketing campaigns, including PPC keywords. Call recording allows easily qualifying leads, improving customer service and coaching the staff. The software also makes it easier to review and annotate phone calls.
Full visitor journey can be captured before and after the call, while tracking phone number can automatically be shown to the right audience. Call tracking tools allow managing multiple locations, clients or even companies from a single account, helping businesses to improve ROI. New call tracking numbers can be setup in no time and the call flow builder makes it easier to create custom call routing for businesses.
CallRail assists in understanding which sites, campaigns and search words are driving conversations. Visitor timelines show the complete journey of a customer through your website. The conversion data is fed directly into Google Analytics and also optimizes AdWords call tracking campaigns, allowing phone calls to be tracked like conversions. Real-time reporting notifies instantly when a call is received and lets users understand which campaigns are performing best and delivering highest ROI.
The solutions also helps identify which marketing channels are producing more calls and also measures phone leads received from offline marketing efforts such as radio, TV, direct mail, newspaper and brochures. Knowing more about the customer ultimately results in more closed deals and enhanced revenues. The information gathered from email accounts, call logs, ad campaigns and premium caller ID databases offer in-depth and contextual details about callers.
The Call Analytics Dashboard provides unprecedented details about individual calls and helps visualize trends and understand high-performing campaigns. Email notifications keep users in loop all the time and allow them to see when leads come in. Visitor timeline shows how visitors browse the website and what particular pages they have been reading and what actions they took after the call. This makes it a lot easier to identify the webpages that deliver the most phone calls. The solution can also be integrated with a number of marketing, sales and analytics software, including Google Analytics & AdWords and Salesforce. It also supports SMS, voicemail transcription, call follow up and lead capture.
Position of CallRail in our main categories:
CallRail is one of the top 100 Business Intelligence Softwareproducts
CallRail is one of the 50 Conversion Rate Optimization Softwareproducts
![]() 100 CallRail is one of the 100 | ![]() 50 CallRail is one of the 50 |
If you are considering CallRail it might also be beneficial to examine other subcategories of Best Business Intelligence Software collected in our base of SaaS software reviews.
Each company has its own characteristics, and may require a particular type of Business Intelligence Software solution that will be adjusted to their business size, type of customers and employees and even individual niche they cater to. You should not count on finding an ideal software that will be suitable for every company regardless of their background is. It may be a good idea to read a few CallRail reviews first and even then you should pay attention to what the software is intended to do for your business and your employees. Do you require a simple and straightforward solution with only basic functions? Will you actually use the advanced tools needed by pros and big enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable solution that will fit your budget.
CallRail offers a Starter plan and two Professional enterprise pricing packages. Give the details a look, and decide which plan is for you:
Starter – $30/month
Pro – $130/month
Pro – by quote
We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CallRail reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CallRail. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS | 111 |
NEGATIVE SOCIAL MENTIONS | 3 |
CallRail offers a Starter plan and two Professional enterprise pricing packages. Give the details a look, and decide which plan is for you:
Starter – $30/month
Pro – $130/month
Pro – by quote
CallRail integrates with the following business systems and applications:
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The most favorable review
Lori
5 months ago
Pros: The product is simple and easy to set it up, it is well organized and very customizable. It offers voicemail, call forward options and integration with CRMs. There is even a mobile app. The price is affordable.
Cons: There is nothing I can think of.
The least favorable review
Maxine
12 months ago
Pros: The conversion software is user-friendly and the customer service is helpful and always responsive. They helped us to transfer the ownership of an account in short time, they even helped us to navigate around the system efficiently. It offers weekly reports that are set up and send directly to my email.
Cons: There is nothing I can dislike about this product. But, they could add some online training for newbies.