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Zoho Analytics Review

Zoho Analytics
Our score: 8.7 User satisfaction: 99%
Logo of Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a data analytics software that gives you actionable insights and turns data into intuitive visualizations. Previously known as Zoho Reports, this tool is upgraded into a robust self-service business intelligence, data analytics, and online reporting platform. It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. The tool makes it easy for anyone in your organization to gain powerful reports without an IT’s help.

Zoho Analytics gives you a bird’s eye view of your organization’s health and performance across various departments by consolidating data from different sources. Users can then utilize these data to drill down reports through visualizations and building reports and dashboards. Technical skills are not required with the tool’s drag-and-drop editor.

Collaboration is achieved with confidence in the platform as it is strongly secure. Reports can easily be shared and published with your team members, clients, and vendors while you can leverage communication with messages and in-context comments. If an anomaly or outlier occurs, everyone is notified in real-time when you set intelligent data alerts.

Zoho Analytics also has a smart assistant named Zia. Built over artificial intelligence, natural language processing, and machine learning technologies, Zia can provide you with answers through KPI widgets and reports in response to your questions. Furthermore, the tool enables you to embed analytics based on your own branding. It is accessible on any mobile device – both iOS and Android – and can be integrated with a variety of third-party apps. Aside from its cloud-based solution, Zoho Analytics gives you the option to install the tool on-premise.

Overview of Zoho Analytics Benefits

Zoho Analytics provides a solution that allows anyone in your organization to analyze data regardless of their technical skills or lack thereof. It simplifies data analytics and eliminates the time-consuming process of gathering and consolidating data to generate actionable insights. Here’s an overview of its main benefits:

Streamlines data gathering

Using an easy-to-follow wizard, Zoho Analytics lets you analyze data from various sources such as databases, cloud storage services, and offline or online apps. It streamlines syncing and importing data into the system for data merging, formatting, cleaning, splitting, and calculating feeds.

Empowers visualization with dashboards

The platform’s dashboards give you a quick yet comprehensive glance at your key business metrics such as reports, rich text formats, images and KPI widgets, among others. Creating dashboards is also accomplished with Zoho Analytics’ drag-and-drop functionality. Layouts are highly flexible with rich formatted text for URL links and images. Meanwhile, it also packs attractive themes to choose from or you can opt to build your own.

Simplifies creation of charts

Starting a chart is simple and it can be found right on the platform’s dashboard. It has a drag-and-drop interface that lets you easily create the chart you need by dragging columns and dropping them on the right shelf without any coding needed.

You can choose from an extensive list of chart types available such as heat maps, line, bar, pie, geo maps, table, and stacked area, among others. Conducting exploratory analytics and drilling down data can be done with ease as charts can be configured with multiple Y-axis and robust filters.

Optimizes pivot tables

Zoho Analytics empower pivot tables in its feature set as this type of report enables a dynamic and interactive analysis of big data sets. It can be grouped in multiple levels to create more comprehensive summaries and sorted according to columns or required options. Highlighting data cells in the table can be done with conditional formatting to match it with the appropriate conditions.

Supercharges collaboration and flexibility

Zoho Analytics is a cloud-based software that can be easily accessed on the web from any browser (Google Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge), desktop (Mac OS, Ubuntu, and Linux OS) or mobile device (iOS and Android). Its mobile apps are built to keep your team, clients, and vendors connected while on the go. It provides a workspace group where you can collaborate and communicate more productively. Sharing and publishing reports and dashboard is also optimized as they can be embedded on blogs, apps, and websites or shared through a generated URL. Furthermore, the tool supports up to 10 languages and continues to work on adding more to its platform.

Supports on-premise deployment

Zoho Analytics lets you install the software for easy business data analysis and dashboards and reports creation with more control. It runs on Windows and Ubuntu operating systems. It is available on free trial for 30 days where you can access the professional features. When the trial is over, you will be downgraded to its Personal edition where you can use the software for free forever with limitations on data volumes. Meanwhile, you can continue with its Professional edition for full collaboration capabilities.

Overview of Zoho Analytics Features

  • Reports and dashboards
  • Self-service BI
  • Embedded analytics
  • Chart types
  • iOS and Android mobile apps
  • Scheduled data backup
  • Drag-and-drop interface
  • Query tables
  • Large screen display
  • Slideshow
  • REST API
  • Multi-language support
  • Layouts and themes
  • Live chat support
  • Private links
  • Workspaces
  • Pivot table
  • Email schedules
  • Formula engine
  • KPI widgets
  • Data imports
  • Multiple groups
  • Dynamic filters
  • Public reports and dashboards

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Zoho Analytics Position In Our Categories

Keeping in mind businesses have specific business requirements, it is only reasonable that they avoid purchasing an all-in-one, ideal business application. Nevertheless, it would be almost impossible to try to come across such a software solution even among sought-after software products. The correct step to undertake is to set down the different main factors that entail analysis including essential features, budget, technical skill levels of the employees, business size, etc. Next, you should perform the research through and through. Have a look at these Zoho Analytics review articles and check out the other software systems in your list more closely. Such detailed product research guarantees you weed out unfit apps and select the system which has all the benefits you require business requires to achieve growth.

Position of Zoho Analytics in our main categories:

TOP 100

Zoho Analytics is one of the top 100 Business Intelligence Software products

TOP 50

Zoho Analytics is one of the 50 Data Analytics Software products

TOP 50

Zoho Analytics is one of the top 50 Data Visualization Software products

If you are interested in Zoho Analytics it might also be sensible to examine other subcategories of Business Intelligence Software collected in our database of B2B software reviews.

Every company has its own characteristics, and can need a specific Business Intelligence Software solution that will be designed for their business size, type of customers and employees and even individual niche they support. It's not wise to count on getting an ideal software that is going to work for each business regardless of their history is. It may be a good idea to read a few Zoho Analytics Business Intelligence Software reviews first and even then you should keep in mind what the solution is intended to do for your business and your employees. Do you need a simple and straightforward service with only essential features? Will you really use the complex tools needed by experts and big enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable service that will fit your budget.

How Much Does Zoho Analytics Cost?

Zoho Analytics Pricing Plans:

Free Trial

Free Plan

Free

Basic

$22.50/month

Standard

$45/month

Premium

$112.50/month

Enterprise

$445.50/month

Personal Edition (On-Premise)

Free

Professional Edition (On-Premise)

$2,395/year

Zoho Analytics offers four pricing options based on your needs. If your number of users exceeds the available tier on the plan, you can add more at $8 per user per month. Here are the plans offered for its cloud-based deployment:

Free plan – $0

This plan is available for 2 users and 10,000 rows/records.

  • Unlimited reports and dashboards
  • 5 workspaces
  • 3 query tables
  • Mobile apps

Basic – $22.50/month

This plan is available for 2 users and half a million rows/records.

  • Everything in the Free plan
  • Over 100 data connectors and Zoho connectors
  • Daily synchronization
  • Slideshow

Standard – $45/month

This plan is available for 5 users and 1 million rows/records.

  • Everything in the Basic plan
  • Scheduled data backups
  • Data synced at hourly intervals
  • Unlimited groups
  • Database Owners role

Premium – $112.50/month

This is available for 15 users and 5 million rows/records.

  • Everything in the Standard plan
  • Your own logo rebranding
  • Generate private links

Enterprise – $445.50/month

This is available for 50 users and 50 million rows/records.

  • Everything in the Premium plan
  • Faster loading of reports and dashboards up to 5 times
  • Live chat support for technical team 24/5

Meanwhile, this is the price if you want to deploy the software on-premise:

Personal – Free Forever

  • 1 user
  • 10 tables
  • 25,000 rows
  • 5 databases
  • Unlimited reports and dashboards

Professional Edition – $2,395/year

  • 2 users
  • Unlimited rows, records, databases and reports, and dashboards
  • Email and import scheduling
  • API support
  • Collaboration

User Satisfaction

Positive Social Media Mentions 207
Negative Social Media Mentions 1

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Analytics reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Analytics. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zoho Analytics Comparisons

Zoho Analytics user reviews

The business intelligence purchase of a small/middle-size team’s lifetime

Read full review >
Natasha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Information technology

A wonderful product for comprehensive reporting, and a prospective cornerstone of your most important decisions

Read full review >
Ken
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: More than 100 Employees Industry: Aviation & Aerospace

There is no better software for analyzing/sharing Quickbooks data

Read full review >
Darla
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: 11-50 Employees Industry: Internet

Your CRM’s flexible BFF

Read full review >
Erica
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: N/A

Cheap, but powerful

Read full review >
Ann
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2018 Company Size: 1-10 Employees Industry: Consultant

What are Zoho Analytics pricing details?

Zoho Analytics Pricing Plans:

Free Trial

Free Plan

Free

Basic

$22.50/month

Standard

$45/month

Premium

$112.50/month

Enterprise

$445.50/month

Personal Edition (On-Premise)

Free

Professional Edition (On-Premise)

$2,395/year

Zoho Analytics offers four pricing options based on your needs. If your number of users exceeds the available tier on the plan, you can add more at $8 per user per month. Here are the plans offered for its cloud-based deployment:

Free plan – $0

This plan is available for 2 users and 10,000 rows/records.

  • Unlimited reports and dashboards
  • 5 workspaces
  • 3 query tables
  • Mobile apps

Basic – $22.50/month

This plan is available for 2 users and half a million rows/records.

  • Everything in the Free plan
  • Over 100 data connectors and Zoho connectors
  • Daily synchronization
  • Slideshow

Standard – $45/month

This plan is available for 5 users and 1 million rows/records.

  • Everything in the Basic plan
  • Scheduled data backups
  • Data synced at hourly intervals
  • Unlimited groups
  • Database Owners role

Premium – $112.50/month

This is available for 15 users and 5 million rows/records.

  • Everything in the Standard plan
  • Your own logo rebranding
  • Generate private links

Enterprise – $445.50/month

This is available for 50 users and 50 million rows/records.

  • Everything in the Premium plan
  • Faster loading of reports and dashboards up to 5 times
  • Live chat support for technical team 24/5

Meanwhile, this is the price if you want to deploy the software on-premise:

Personal – Free Forever

  • 1 user
  • 10 tables
  • 25,000 rows
  • 5 databases
  • Unlimited reports and dashboards

Professional Edition – $2,395/year

  • 2 users
  • Unlimited rows, records, databases and reports, and dashboards
  • Email and import scheduling
  • API support
  • Collaboration

What integrations are available for Zoho Analytics?

Zoho Analytics integrates with the following:

  • Zoho Desk
  • Zoho Projects
  • Zoho Survey
  • Zoho CRM
  • Zoho Recruit
  • Zoho BugTracker
  • Zoho Creator
  • Zoho Docs
  • Zoho Finance
  • ManageEngine ServiceDesk Plus
  • ManageEngine SupportCenter Plus
  • SQLite
  • Quickbooks Online
  • Zendesk
  • Amazon Redshift
  • Box
  • Google AdWords
  • Hubspot CRM
  • Microsoft Access
  • Oracle
  • SurveyMonkey
  • MailChimp
  • PostgreSQL
  • Microsoft OneDrive
  • Amazon RDS
  • Sybase
  • Microsoft SQL Server
  • Xero
  • Stripe
  • MySQL
  • Google Drive
  • Teamwork Projects
  • Heroku
  • Salesforce CRM
  • Microsoft Dynamics CRM
  • Google CloudSQL
  • Dropbox

Zoho Analytics average rating:

Average score
5/5 (8 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Aubrey

PROS: The Zoho Reports platform enables every user to clarify data, and to segregate it in multiple points across the Zoho products we're using. As a result, we are producing impecable reports that serve as precious sources for analysing business in general.

CONS: We would prefer support to take place with a proper person on the other side of the line, so that we could discuss the problem and search for even better answers. Still, this is not enough to claim that their helpdesk is not reliable (it is the other way around), or to criticize their technical documentation database which is also very useful.

Reviewed 2 years ago

Read full review >

The least favorable review

Ken

PROS: I wouldn’t change Zoho Reports for any other software! Adding and removing uses has never been easier, reporting as well. I monitor and analyze data from any place, at any time!

CONS: Even if the user interface is solid and reponsive, I find it to be somehow wishy-washy. I believe they could do more with the CRM integration, or at least to improve data accessibility.

Reviewed 7 months ago

Read full review >

More reviews from 8 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

The business intelligence purchase of a small/middle-size team’s lifetime

Read full review >
Natasha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Information technology

PROS: The way how Zoho Reports allows you to manage complex variables, and to express those variables in a visible and simplified manner is just unbelievable! If you're expecting a dull dashboard with excel-like tables, you're absolutely wrong. Before I proceed, start thinking of Zoho Reports as an investment in your statistics and information management, and compare its functions to large and logical formulas which are now part of the past.

CONS: Put it like this: sub-folder management is not exceptional. The more distinct your folder levels become, the more difficult it will be for you to manage them.

What do you think about this review? Great Poor

A wonderful product for comprehensive reporting, and a prospective cornerstone of your most important decisions

Read full review >
Ken
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: More than 100 Employees Industry: Aviation & Aerospace

PROS: I wouldn’t change Zoho Reports for any other software! Adding and removing uses has never been easier, reporting as well. I monitor and analyze data from any place, at any time!

CONS: Even if the user interface is solid and reponsive, I find it to be somehow wishy-washy. I believe they could do more with the CRM integration, or at least to improve data accessibility.

What do you think about this review? Great Poor

There is no better software for analyzing/sharing Quickbooks data

Read full review >
Darla
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: 11-50 Employees Industry: Internet

PROS: I enjoy using Zoho Reports because it is simple and flexible, it features enough drag-and-drop, and it involves all of my colleagues instead of leaving all reports on my schedule. The company uses Zoho Reports to manage Quickbooks data, and we're very happy that the software is well-integrated with QBs flexible tools. In fact, the flexibility level of the two is fairly comparable.

CONS: At the beginning, I felt as if I was struggling unnecessarily to export data from the QB desktop to Zoho Reports. As bad as I am with explanations, the support team understood what I wanted, and started to work on it.

What do you think about this review? Great Poor

Your CRM’s flexible BFF

Read full review >
Erica
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: N/A

PROS: The platform has all the features I personally need, and it offers the most flexible method for customization of reports I've ever seen. It syncs perfectly with Zoho CRM, meaning that you can also email the reports automatically, and you can bring data from other sources as well.

CONS: The platform will cause a problem once in five years. That's how good it is! However, we are concerned about something else: currently, the only CRM modules that can sync with Zoho Reports are the default ones. We expect the development team to sync the customizable ones too.

What do you think about this review? Great Poor

Cheap, but powerful

Read full review >
Ann
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2018 Company Size: 1-10 Employees Industry: Consultant

PROS: I don't know about other users, but I've never worked with such solid tool without doing some serious cutting of my budget. This is the first time I got something that powerful on such a reasonable price! Zoho Reports enabled me to create detailed custom reports, and all I have to do is to import data from our local database, either manually or with automatic scripts.

CONS: It took me a while to get used to its interface. The setup process was somehow more than my intuition can handle, and I stuggled to do script uploading because there was no feedback to inform me on the success of my operation. I compared it to some more expensive tools (Tableau, SAP Lumira), and saw that many essential features are still missing. However, Zoho Reports is a great on-budget solution for less advanced operations.

What do you think about this review? Great Poor

Easy to implement, even easier to report with!

Read full review >
Salvador
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2018 Company Size: 1-10 Employees Industry: Executive Sponsor

PROS: Needless to say, the best features are definitely easiness and simplicity. They are strengthened by well-executed integration with other technologies, and small business can really thank their little stars for such wonderful connectors.

CONS: My comments are not really dislikes. I would call them suggestions instead: Let's say that developers should work to improve troubleshooting for their interface, offer Cloud based data only upon purchase, or charge On-premise software as Service Software in order to make it more optimal.

What do you think about this review? Great Poor

Fastest analysis and business intelligence tool on the market

Read full review >
Kathy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.01.2018 Company Size: More than 100 Employees Industry: Food production

PROS: Zoho Reports allows me to analyze even the most complex data in a fast and organized way. I love being able to do that, and I consider my job as pleasant, rather than obligatory.

CONS: I don’t like the fact that the platform requires me to save reports for further operations (exporting, for instance) every time that I want to do a quick analysis. I am loosing time, and my reporting tab gets heaped with unrelated reports that I don't need. Importing data can also be tricky, due to the fact that there are some SQL queiries which are complicated to execute.

What do you think about this review? Great Poor

Extensive insight, reliable service

Read full review >
Aubrey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2018 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: The Zoho Reports platform enables every user to clarify data, and to segregate it in multiple points across the Zoho products we're using. As a result, we are producing impecable reports that serve as precious sources for analysing business in general.

CONS: We would prefer support to take place with a proper person on the other side of the line, so that we could discuss the problem and search for even better answers. Still, this is not enough to claim that their helpdesk is not reliable (it is the other way around), or to criticize their technical documentation database which is also very useful.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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