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Pushpay Review

Pushpay
Our score: 9.3 User satisfaction: N/A

What is Pushpay?

Pushpay is a comprehensive mobile engagement platform created for ministries and nonprofit organizations. Ideal for organizations of all sizes, Pushpay gives you access to an easy-to-navigate and comprehensible dashboard that lets you forecast recurring gifts, track new ones, and review individual transactions. With this at your disposal, you can build a personalized experience for the members of your community and help them stay up-to-date about the happenings in your ministry or nonprofit organization.

Trusted by more than 7000 customers worldwide including not-for-profits and ministries, this system is designed to help users promote their cause effectively and efficiently through the use of technology. Equipped with features like digital giving, ministry management, and financial tracking to event management, analytics, and media management, your organization can now be able to save time and money as well as increases adoption and engagement.

Pushpay even has open API tools so you can extend the capabilities of the platform according to the unique needs of your organization. In case you don’t have technical expertise or can’t hire an in-house IT expert, Pushpay provides implementation coaching and offers administrative support and user support options. Customer success managers are also part of each subscription plan to help you find out how to make the most out of your investment.

Overview of Pushpay Benefits

Pushpay is an indispensable tool for ministries and nonprofits who want to build strong relationships with their members through personalized interactions. With it, you can easily inspire members, keep in close touch with them, and drive participation by leveraging technology. To help you further understand what this platform has to offer, take a look at its major benefits:

Improved Member Engagement

People are increasingly spending their time on their phone nowadays. Whether they are on their way to work or lounging around at home, there is a good chance that they will be fiddling with their mobile device. So, it is best that you take advantage of this channel to keep your members engaged. Using Pushpay’s Dynamic Homescreen tool, you can keep your audience up-to-date with your newly published podcasts, sermons, blogs, or videos. This way, they can keep participating even when they are not at church.

Simplified Financial Management

Handling an entire ministry or nonprofit organization is already a handful. Why spend long hours handling your organization’s finances when you can be finding ways to expand your reach? With Pushpay, you can import transactions, manage donors, and reconcile finances faster. In turn, this reduces your workload, minimize duplication, and centralize all of your online and offline giving records in a singular platform.  

Increased Donations

Plenty of your members as well as other individuals want to provide monetary support for the cause of your organization. However, there is a good chance that they won’t push through with the transaction if the process is too complicated or time-consuming. Simplify the donation process using Pushpay’s patent-pending solution. Using this, you can allow your members to give in seconds without the need to set up an account, type in a password, or wait in line.

Secure Member Database

No organization is safe from digital threats. In order to safeguard your church and the privacy of your members, Pushpay uses industry-leading Secure Sockets Layer (SSL) technology to keep all personal information secure. They partner with reputable data storage partners like Amazon Web Services (AWS) as well as provide you with enterprise-level service level agreements that guarantee uptime and support response time. This way, you can ensure the safety of your data at all times.

Overview of Pushpay Features

Ministry Solutions
  • My Church App
  • Custom App
  • Connection Cards
  • Prayer Requests
  • Quick Polls
  • Sermon Notes
  • Bible Reading PLan
  • Open Response
Database Integrations
  • Native File Exports
  • API Integrations
  • Public API
Digital Giving Solutions
  • Mobile Giving
  • Online Giving
  • Text Giving
  • Kiosk Giving
  • Recurring Giving
Finances Solutions
  • Admin Roles
  • Annual Giving Statements
  • Batch Reconciliation
  • Check Deposit
  • CSV Exports
  • Donor Covers Fees
  • Gift Entry
  • Transaction Imports
Custom Giving Solutions
  • Branded Giving Experience
  • Pre-Configured Giving URL
Messaging Solutions
  • App Content
  • Digital Bulletin
  • Push Notifications
  • Geo-Based Push Notifications
  • Push Notification Categories
Media Solutions
  • Custom Calendar Feed
  • Custom Media Feed
  • Live-Streaming
  • RSS Feeds
Events Solutions
  • Event Registration
  • Event Payment
Security Solutions
  • PCI-Compliant
  • 24/7 x 365 Monitoring
  • Assured Payments
Reporting and Analytics
  • App Engagement Dashboard
  • Daily Payment Summary
  • Weekly Giving Summary
Multi-Site Solutions
  • Per-Site Branding
  • Per-Site Media Content
  • Multi-Site Admin
  • Multi-Site Fund Listing
  • Per-Site Push Notifications Categories

Pushpay Position In Our Categories

Knowing that companies have distinct business-related requirements, it is only reasonable they abstain from paying for a one-size-fits-all, ideal system. Regardless, it would be almost impossible to try to chance on such an app even among sought-after software solutions. The efficient step to undertake should be to narrow down the numerous critical aspects which require investigation like key features, packages, skill capability of staff members, organizational size, etc. Then, you should do your product research fully. Read some Pushpay evaluations and look over the other software programs in your list more closely. Such all-encompassing research makes sure you circumvent mismatched software products and choose the one that has all the benefits you require company requires in growing the business.

Position of Pushpay in our main categories:

TOP 1

Pushpay is top 1 Church Management Software product

If you are interested in Pushpay it may also be beneficial to analyze other subcategories of Church Management Software collected in our base of SaaS software reviews.

Since each enterprise has particular business requirements, it is prudent for them to abstain from searching for a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such a platform even among market-leading software solutions. The intelligent thing to do would be to list the various essential aspects that require consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Pushpay Church Management Software reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth research can make sure you discard ill-fitting platforms and choose the solution that provides all the elements you require for business success.

How Much Does Pushpay Cost?

Pushpay Pricing Plans:

Free Trial

Core Plan

Contact vendor

Advanced Plan

Contact vendor

Complete Plan

Contact vendor

Pushpay offers three pricing plans depending on the features that you will be needing to grow your ministry or nonprofit organization. These are all available on a by-quote basis, so be sure to get in touch with the vendor if you would like to get an estimate. For more details on the features included in each subscription package, be sure to check out their website.

Core Plan – The essential solution to begin driving participation

  • Digital Giving Solutions
  • MyChurch App
  • Finances Solutions
  • Messaging Solutions
  • Media Solutions
  • Event Registration
  • Reporting and Analytics
  • Security Tools
  • Technical Support and Coaching

Advanced Plan – Better tools to connect your data and streamline workflows

  • Core Plan Functionalities
  • Custom Giving Solutions
  • Custom Church App
  • Database Integrations
  • Public API
  • Ministry Solutions
  • Additional Media Feeds
  • Additional Calendar Feeds
  • Additional Push Regions

Complete Plan – Customized solutions for large and multi-site organizations

  • Digital Advanced Plan Functionalities
  • Per-Site Org Admin
  • Per-Site Branding
  • Per-Site Media Content
  • Per-Site Fund Listings
  • Per-Site Notification Categories
  • Additional Feeds
  • Additional Push Regions

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Church Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pushpay reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Pushpay. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Top Competitors To Pushpay By Price

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Pushpay Comparisons

Pushpay user reviews

A simple money-sending app. No frills and foolproof.

Read full review >
Birdie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.11.2019 Company Size: More than 100 Employees Industry: N/A

Relatively painless way of receiving donations.

Read full review >
Aidan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2019 Company Size: 11-50 Employees Industry: Religious Institutions

Helpful support team, great app too!

Read full review >
Jess
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.11.2019 Company Size: More than 100 Employees Industry: Religious Institutions

Pushpay gives us a streamlined, one-stop solution for processing donations.

Read full review >
Isaac
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.11.2019 Company Size: 1-10 Employees Industry: Religious Institutions

This makes donating so much easier!

Read full review >
Gianni
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Religious Institutions

What are Pushpay pricing details?

Pushpay Pricing Plans:

Free Trial

Core Plan

Contact vendor

Advanced Plan

Contact vendor

Complete Plan

Contact vendor

Pushpay offers three pricing plans depending on the features that you will be needing to grow your ministry or nonprofit organization. These are all available on a by-quote basis, so be sure to get in touch with the vendor if you would like to get an estimate. For more details on the features included in each subscription package, be sure to check out their website.

Core Plan – The essential solution to begin driving participation

  • Digital Giving Solutions
  • MyChurch App
  • Finances Solutions
  • Messaging Solutions
  • Media Solutions
  • Event Registration
  • Reporting and Analytics
  • Security Tools
  • Technical Support and Coaching

Advanced Plan – Better tools to connect your data and streamline workflows

  • Core Plan Functionalities
  • Custom Giving Solutions
  • Custom Church App
  • Database Integrations
  • Public API
  • Ministry Solutions
  • Additional Media Feeds
  • Additional Calendar Feeds
  • Additional Push Regions

Complete Plan – Customized solutions for large and multi-site organizations

  • Digital Advanced Plan Functionalities
  • Per-Site Org Admin
  • Per-Site Branding
  • Per-Site Media Content
  • Per-Site Fund Listings
  • Per-Site Notification Categories
  • Additional Feeds
  • Additional Push Regions

What integrations are available for Pushpay?

Pushpay partners with reputable companies in order to provide you with the best possible mobile engagement solutions. Because of this, their platform can support plenty of third-party integrations such as the ones mentioned below. Pushpay is also equipped with open API capabilities to allow you to build the custom integrations you need for your community.  

  • Church Community Builder
  • Planning Center
  • Rock RMS
  • Fellowship One
  • Focus Missions
  • Intuit QuickBooks
  • Ministry Platform
  • Elvanto
  • Seraphim
  • One Church Software
  • UCare
  • ACS Technologies
  • Shelby Systems
  • ServantPC
  • Power Church Software
  • The City
  • Real
  • ChurchTeams
  • Logos
  • Shepherd’s Staff

Pushpay average rating:

Average score
4.3/5 (18 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Idella

PROS: I’m glad that church communities have decided to take their donation processes online. With Pushpay, I’ve been able to send my gifts to the church with just a few, simple clicks of a button. It’s really convenient. I don’t have to worry about withdrawing cash from the bank and carrying them over to the church. The bank-to-app process is just really straightforward. Even with multiple banks enrolled in Pushpay’s system, I haven’t had any issues so far. In fact, I’ve recently set up a recurring donation timeline so that I can automatically give to my church community.

CONS: This app has been working really well for me. However, much like most apps in the market, there are certain drawbacks to this app. For one, it does have its moments when it just lags and I’d have no choice but to reboot my phone just to get it started again. Logging in used to be an issue too but the recent updates have already addressed this quite efficiently.

Reviewed 7 months ago

Read full review >

The least favorable review

PROS: They made good on their money-back guarantee if revenue goals were not satisfied.

CONS: It took quite a while to get them to provide the refund.

Reviewed 6 months ago

Read full review >

More reviews from 18 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A simple money-sending app. No frills and foolproof.

Read full review >
Birdie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: This is a foolproof way to send money. There is no extra information needed, you just click on a few options and you’re done! This is by far the best money-sending app I have used because the others just seem to ask too much data from you.

CONS: I don’t have any complaints regarding this app.

What do you think about this review? Great Poor

Relatively painless way of receiving donations.

Read full review >
Aidan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2019 Company Size: 11-50 Employees Industry: Religious Institutions

PROS: I love how sending donations get reflected in real-time. The longest that I’ve had to wait to send my gift is about a minute--that’s it. There’s a proof of receipt sent to email addresses after so that the sender can keep tabs of their donations too.

CONS: I am an admin of Pushpay in my community too. While sending payments can be quite a breeze, the opposite end of the donations isn’t enjoying the same benefits. For one, it’s a little difficult for us to track the funds that have been transferred to us. The reports that we generate from this tool still leaves so much room for improvement too.

What do you think about this review? Great Poor

Helpful support team, great app too!

Read full review >
Jess
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.11.2019 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: This really takes the bulk of donation processing from our admin team. With Pushpay, we’ve been able to easily accept and keep tabs on donations and gifts that are sent to our ministry. We’ve also had really good feedback from the community itself. The support team has been really helpful since day 1 as well. They’ve helped us set up our accounts and continue to help us whenever we run into any issues.

CONS: For one, using this app can be quite costly. We really took our time to weigh our options and consider if we could afford this tool. Also, while the support team is really helpful, they do take quite some time to respond to our questions. Some of the helpdesk tickets that we have filed have yet to be addressed.

What do you think about this review? Great Poor

Pushpay gives us a streamlined, one-stop solution for processing donations.

Read full review >
Isaac
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.11.2019 Company Size: 1-10 Employees Industry: Religious Institutions

PROS: We’ve used a similar app before, but Pushpay really takes the cake when it comes to ease and usability. For one, it has simplified the process of giving for our church members. On the volunteers’ end, we’ve been able to streamline the accepting and recording of data. This is really a great app to have in our toolbox.

CONS: A lot still needs to be worked on when it comes to the reporting aspect of this app. The elements cannot be personalized and we would have to depend on their templated reports. I’m quite disappointed to say that we have resorted to using a separate solution for our reports.

What do you think about this review? Great Poor

This makes donating so much easier!

Read full review >
Gianni
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Religious Institutions

PROS: I use Pushpay to send donations to my church community. So far, things are working really well. I love how simple the initial set up was. I am now able to set up recurring donations too so that I won’t forget to give my share of blessings to the community.

CONS: I use the app to send donations. However, once I click on the “Give” button, I get transferred to a web browser. This is not a very big deal for me, just curious as to why the developers have set it up this way.

What do you think about this review? Great Poor

They made good on their guarantee!

Read full review >
Alexaner Ackermann
3/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2019 Company Size: N/A Industry: N/A

PROS: They made good on their money-back guarantee if revenue goals were not satisfied.

CONS: It took quite a while to get them to provide the refund.

What do you think about this review? Great Poor

A trustworthy app.

Read full review >
Della
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: I absolutely love the option of setting up recurring payments on a monthly basis. This gives me so much convenience because I no longer have to worry about missing my payments. I have the option to access this program on my phone or my desktop too. I am really impressed with what this software has to offer.

CONS: First of all, I really hate caged responses from support teams. Pushpay’s reps still need to be trained in so many areas. They haven’t been very helpful at all. Instead, they just give me templated answers. Whenever the pricing changes, users don’t get informed right away too. A lot still has to be done internally, I think.

What do you think about this review? Great Poor

A great introduction to our community.

Read full review >
Bennett
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2019 Company Size: 1-10 Employees Industry: Religious Institutions

PROS: Pushpay is one of those apps that don’t have so many extra steps just for you to send money through it. It is straightforward and fairly easy to understand. You can even dress it up visually. If you do have questions, there are plenty of resources online that will tutor you on how to use it. Alternatively, you can also call their helpful support team.

CONS: We’ve only been met with benefits ever since using this app. Our church community has given nothing but positive feedback about Pushpay.

What do you think about this review? Great Poor

An app that encourages people to give.

Read full review >
Brianne
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: 11-50 Employees Industry: Religious Institutions

PROS: This app really encourages you to keep on giving because of how easy it is to send out gifts and donations. Right at the get-go everything just comes easy with this tool.

CONS: I have no complaints. This is a really useful app to have.

What do you think about this review? Great Poor

Everything has been running smoothly so far.

Read full review >
Rex
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I really love how you can customize the whole look and feel of this app according to your company’s branding. I’ve been able to set it up in a way that looks professional. I like how this renders well on mobile too and is really easy to use.

CONS: I feel like the reporting aspect of this app still needs a bit of work. I initially added comments to my database, but as it turns out, I cannot filter my reports based on those comments. Now, I have to sift through all of them to find the data that I need.

What do you think about this review? Great Poor

Meets all our requirements.

Read full review >
Roberto
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: We needed an app that was uncomplicated and simple so that our church members would have no problem in using it. We found that Pushpay responds best to this requirement of ours. It’s really easy to set-up and even easier to use for giving.

CONS: As long as you know exactly what you need from the app and the specifics of how you want it to perform, then there shouldn’t be any problem. However, the setup can take quite some time if you yourself don’t know what areas you need the app to work on.

What do you think about this review? Great Poor

We’ve been managing our accounts better.

Read full review >
Josephine
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: N/A

PROS: It didn’t take us too long to familiarize ourselves with this app. Ever since we started using it, we’ve noticed more engagement within our community. We even have noticed an uptick in the amount of donations that we have been receiving from our members. This is truly the best app for us.

CONS: There’s not much stored data (or the capacity for it) in the app for us to check who sent in donations or gifts for people. Right now the only information that we have on the senders is their name and their email address.

What do you think about this review? Great Poor

It’s a great app that encourages giving and donations.

Read full review >
Delia
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: One thing I love about Pushpay is that it makes giving so much easier. We have other software that we use in our community, and they both work really well together. I’ve also been able to generate reports through Pushpay as well as engage some of our community members through its messaging feature.

CONS: I really hope that Pushpay would take more time in training their support team. The ones I have talked to haven’t been very helpful at all. In fact, they haven’t really assisted me in anything. This is quite disappointing, to say the least.

What do you think about this review? Great Poor

Nothing but good feedback from our community.

Read full review >
Melody
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 15.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: We’ve successfully welcomed our church community into the tech-century by introducing our members to this app. So far, we’ve had really positive feedback about it. Sending gifts and donations are now much easier and can be reflected in our accounts in just a matter of seconds.

CONS: One would need to invest in this app to fully utilize it. I don’t like that there are extra fees on top of the registration requirements.

What do you think about this review? Great Poor

Just what our community needs.

Read full review >
Noe
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.09.2019 Company Size: 11-50 Employees Industry: Religious Institutions

PROS: We initially had this app set up for members of our church who don’t always carry cash or checkbooks with them. Through Pushpay, we’ve been able to solicit for donations more efficiently. Transferring of money can be done with just a few simple clicks of a button. Offering our members to pay through Pushpay has been a really nice addition to our ministry.

CONS: The app does need us to do some grunt work. By this, I mean that we do need to constantly update our members’ database so that everything is up-to-date.

What do you think about this review? Great Poor

Convenient tool. Makes donating so much easier!

Read full review >
Keyon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.09.2019 Company Size: More than 100 Employees Industry: Hospitality

PROS: The main benefit that Pushpay really sells is the ease of sending donations for its users. I regularly donate to my ministry, however, I don’t like carrying larger sums of money at a time too. This is why I end up giving just up to $50 in church. But with Pushpay, I can now send more. Even better, I can even indicate which initiative or project in church my money should go to.

CONS: As with all app installations, I really am averse to the idea of having to set up my account--linking my email address and my bank details. I guess this has more to do with me than the app itself.

What do you think about this review? Great Poor

Finally! An easy way to send in my donations.

Read full review >
Idella
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: I’m glad that church communities have decided to take their donation processes online. With Pushpay, I’ve been able to send my gifts to the church with just a few, simple clicks of a button. It’s really convenient. I don’t have to worry about withdrawing cash from the bank and carrying them over to the church. The bank-to-app process is just really straightforward. Even with multiple banks enrolled in Pushpay’s system, I haven’t had any issues so far. In fact, I’ve recently set up a recurring donation timeline so that I can automatically give to my church community.

CONS: This app has been working really well for me. However, much like most apps in the market, there are certain drawbacks to this app. For one, it does have its moments when it just lags and I’d have no choice but to reboot my phone just to get it started again. Logging in used to be an issue too but the recent updates have already addressed this quite efficiently.

What do you think about this review? Great Poor

Really convenient for both admin and givers.

Read full review >
Emery
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.09.2019 Company Size: Industry: N/A

PROS: Pushpay has allowed us to open up more avenues for giving. For one, the younger population of our church community has been enjoying this app more. The same goes for those who don’t always carry cash or their checkbooks with them. From our end, we’ve also been able to direct the specific accounts (within our “parent” account) for which the payments would automatically go to.

CONS: I’m really happy with our partnership with Pushpay.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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