Citibeats Review
What is Citibeats?
Citibeats is a data analysis and intelligence solution that gathers comments and posts from people from various sources including blogs, online news sites, reviews, forums, and social media networks (Facebook, Twitter, etc.) among others and then utilizes a proprietary Machine-Learning algorithm to filter, evaluate, and categorize all the information to determine the prevailing opinions of the public regarding a particular topic or issue.
The software caters to governments, public institutions as well private institutions, helping them gather and know their customers’ concerns so they can make the most effective and timely response and answers.
All these data are presented in easy-to-understand visualizations, allowing Citibeats users to immediately comprehend and derive actionable and highly valuable insights on which they can make smart responses and intelligent decisions. Citibeats offer a variety of ways to interpret mountains of data and deliver them in the most understandable way.
Show MoreOverview of Citibeats Benefits
Citibeats delivers relevant data visualizations and interpretations of social opinions from loads of sources that are easy to comprehend and use so you can make smart decisions and take decisive actions. Knowing what the current concerns your target demographics are talking about as well as trending issues is critical to any business or organization.
The software provides a plethora of data analysis and intelligence solutions to cover each and every information requirement you have.
With Citibeats, you don’t have to manually check websites, news sites, blogs, forums, and other sources of people’s comments to collect and makes sense of what they are speaking about. The software does all the hard work, only getting comments that are relevant to your business or organization.
Its proprietary Machine-Learning algorithm also does the heavy lifting of filtering, analyzing, and classifying all the data it gathers. There is no need for you to manually quantify and measure data. Citibeats does it all.
The software’s discovery dashboard presents all the significant and relevant information you need through a customizable and flexible panel. That said, you can always go deeper to better get the gist of what’s going on and how you can use the data to make better responses.
Show MoreOverview of Citibeats Features
- Discovery Dashboard
- Proprietary Machine-Learning algorithm
- Data Analysis
- Data Collection
- Data Visualization
- Report creator
- Data connector
What Problems Will Citibeats Solve?
Scenario I: Insurance companies
Insurance firms use Citibeats for projects such as:
– Observatory: compare citizen opinions around mobility, housing, health, family across cities, time, customer segments.
– Early warning system: analyze evolution of social concerns related to systemic risks
– City resilience: analyse concerns after natural disasters or attacks, and understand how different cities can upgrade their response
– Customer feedback: analyze customer emails and understand top concerns, pain points and delights across verticals
Scenario II: Banking
Banks use Citibeats to:
– Get alerts on rising civic concerns from the last few hours
– Analyze historic social concerns related from the last 10 years and how they correlate with their business KPIs
– Receive weekly reports on top issues for your bank and for competitors
Citibeats Position In Our Categories
Since companies have distinct business-related wants, it is only logical that they steer clear of picking a one-size-fits-all, ideal software product. However, it is difficult to chance on such application even among widely used software systems. The sensible step to undertake should be to narrow down the varied critical aspects that call for a inspection including essential features, plans, technical skill competence of the employees, organizational size, etc. Then, you should perform the research comprehensively. Go over some of these Citibeats analyses and look over each of the solutions in your shortlist in detail. Such well-rounded research ascertain you stay away from unfit software solutions and subscribe to the one that meets all the function your business requires.
Position of Citibeats in our main categories:
TOP
200
Citibeats is one of the top 200 Business Intelligence Software products
If you are considering Citibeats it may also be beneficial to examine other subcategories of Business Intelligence Software gathered in our database of B2B software reviews.
It is essential to realize that hardly any software in the Business Intelligence Software category is a perfect solution that can meet all the goals of all business types, sizes and industries. It may be a good idea to read a few Citibeats Business Intelligence Software reviews first as certain solutions can excel only in a really small group of applications or be created with a really specific industry in mind. Others may function with an idea of being simple and intuitive and consequently lack advanced functionalities welcomed by more experienced users. You can also find apps that support a broad group of users and give you a rich feature base, but that in most cases comes at a higher price of such a service. Make sure you're aware of your requirements so that you purchase a solution that provides all the functionalities you search for.
How Much Does Citibeats Cost?
Citibeats Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Citibeats pricing details?
Citibeats Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Citibeats for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
2
Negative Social Media Mentions
0
We know that when you decide to buy a Business Intelligence Software it’s crucial not only to see how professionals rank it in their reviews, but also to discover whether the actual users and companies that use this software are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Citibeats reviews across a wide range of social media sites. The information is then displayed in an easy to understand way showing how many people had positive and negative experience with Citibeats. With that information at hand you should be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
- Arabic
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Citibeats?
Citibeats AI Analytics not just analyzes social data, also clients proprietary data such us from their CRMs, Emails or customer services chats.
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