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Citibeats Review

Citibeats
Our score: 8.0 User satisfaction: 100%

What is Citibeats?

Citibeats is a data analysis and intelligence solution that gathers comments and posts from people from various sources including blogs, online news sites, reviews, forums, and social media networks (Facebook, Twitter, etc.) among others and then utilizes a proprietary Machine-Learning algorithm to filter, evaluate, and categorize all the information to determine the prevailing opinions of the public regarding a particular topic or issue.

The software caters to governments, public institutions as well private institutions, helping them gather and know their customers’ concerns so they can make the most effective and timely response and answers.

All these data are presented in easy-to-understand visualizations, allowing Citibeats users to immediately comprehend and derive actionable and highly valuable insights on which they can make smart responses and intelligent decisions. Citibeats offer a variety of ways to interpret mountains of data and deliver them in the most understandable way.

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Overview of Citibeats Benefits

Citibeats delivers relevant data visualizations and interpretations of social opinions from loads of sources that are easy to comprehend and use so you can make smart decisions and take decisive actions. Knowing what the current concerns your target demographics are talking about as well as trending issues is critical to any business or organization.

The software provides a plethora of data analysis and intelligence solutions to cover each and every information requirement you have.

With Citibeats, you don’t have to manually check websites, news sites, blogs, forums, and other sources of people’s comments to collect and makes sense of what they are speaking about. The software does all the hard work, only getting comments that are relevant to your business or organization.

Its proprietary Machine-Learning algorithm also does the heavy lifting of filtering, analyzing, and classifying all the data it gathers. There is no need for you to manually quantify and measure data. Citibeats does it all.

The software’s discovery dashboard presents all the significant and relevant information you need through a customizable and flexible panel. That said, you can always go deeper to better get the gist of what’s going on and how you can use the data to make better responses.

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Overview of Citibeats Features

  • Discovery Dashboard
  • Proprietary Machine-Learning algorithm
  • Data Analysis
  • Data Collection
  • Data Visualization
  • Report creator
  • Data connector

What Problems Will Citibeats Solve?

Scenario I: Insurance companies

Insurance firms use Citibeats for projects such as:
– Observatory: compare citizen opinions around mobility, housing, health, family across cities, time, customer segments.
– Early warning system: analyze evolution of social concerns related to systemic risks
– City resilience: analyse concerns after natural disasters or attacks, and understand how different cities can upgrade their response
– Customer feedback: analyze customer emails and understand top concerns, pain points and delights across verticals

Scenario II: Banking

Banks use Citibeats to:
– Get alerts on rising civic concerns from the last few hours
– Analyze historic social concerns related from the last 10 years and how they correlate with their business KPIs
– Receive weekly reports on top issues for your bank and for competitors

Citibeats Position In Our Categories

Knowing that companies have special business-related wants, it is only logical they abstain from seeking a one-size-fits-all, “perfect” system. Needless to say, it is troublesome to try to discover such an app even among well-known software solutions. The practicable thing to do would be to narrow down the varied significant aspects that require investigation including major features, price plans, technical skill capability of staff, organizational size, etc. Next, you must conduct the research through and through. Browse through some Citibeats analyses and explore each of the applications in your shortlist in detail. Such detailed product research makes sure you drop mismatched apps and buy the one which has all the aspects your company requires.

Position of Citibeats in our main categories:

TOP 200

Citibeats is one of the top 200 Business Intelligence Software products

If you are interested in Citibeats it could also be beneficial to examine other subcategories of Business Intelligence Software listed in our database of SaaS software reviews.

Companies have unique needs and requirements and no software solution can be ideal in such a scenario. It is futile to try to find an ideal out-of-the-box software app that meets all your business wants. The wise thing to do would be to adapt the application for your special wants, employee skill levels, finances, and other aspects. For these reasons, do not hurry and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the perfect fit for your specific requirements. Do your groundwork, look into each short-listed platform in detail, read a few Citibeats Business Intelligence Software reviews, call the vendor for clarifications, and finally choose the application that offers what you require.

How Much Does Citibeats Cost?

Citibeats Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Citibeats pricing details?

Citibeats Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Citibeats for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you choose to purchase a Business Intelligence Software it’s crucial not only to learn how professionals evaluate it in their reviews, but also to find out if the real clients and enterprises that purchased these solutions are genuinely satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Citibeats reviews across a vast array of social media sites. The data is then featured in an easy to digest way revealing how many users had positive and negative experience with Citibeats. With that information at your disposal you will be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
  • Arabic

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Citibeats?

Citibeats AI Analytics not just analyzes social data, also clients proprietary data such us from their CRMs, Emails or customer services chats.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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