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Citibeats Review

Citibeats
Our score: 8.0 User satisfaction: 100%

What is Citibeats?

Citibeats is a data analysis and intelligence solution that gathers comments and posts from people from various sources including blogs, online news sites, reviews, forums, and social media networks (Facebook, Twitter, etc.) among others and then utilizes a proprietary Machine-Learning algorithm to filter, evaluate, and categorize all the information to determine the prevailing opinions of the public regarding a particular topic or issue.

The software caters to governments, public institutions as well private institutions, helping them gather and know their customers’ concerns so they can make the most effective and timely response and answers.

All these data are presented in easy-to-understand visualizations, allowing Citibeats users to immediately comprehend and derive actionable and highly valuable insights on which they can make smart responses and intelligent decisions. Citibeats offer a variety of ways to interpret mountains of data and deliver them in the most understandable way.

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Overview of Citibeats Benefits

Citibeats delivers relevant data visualizations and interpretations of social opinions from loads of sources that are easy to comprehend and use so you can make smart decisions and take decisive actions. Knowing what the current concerns your target demographics are talking about as well as trending issues is critical to any business or organization.

The software provides a plethora of data analysis and intelligence solutions to cover each and every information requirement you have.

With Citibeats, you don’t have to manually check websites, news sites, blogs, forums, and other sources of people’s comments to collect and makes sense of what they are speaking about. The software does all the hard work, only getting comments that are relevant to your business or organization.

Its proprietary Machine-Learning algorithm also does the heavy lifting of filtering, analyzing, and classifying all the data it gathers. There is no need for you to manually quantify and measure data. Citibeats does it all.

The software’s discovery dashboard presents all the significant and relevant information you need through a customizable and flexible panel. That said, you can always go deeper to better get the gist of what’s going on and how you can use the data to make better responses.

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Overview of Citibeats Features

  • Discovery Dashboard
  • Proprietary Machine-Learning algorithm
  • Data Analysis
  • Data Collection
  • Data Visualization
  • Report creator
  • Data connector

What Problems Will Citibeats Solve?

Scenario I: Insurance companies

Insurance firms use Citibeats for projects such as:
– Observatory: compare citizen opinions around mobility, housing, health, family across cities, time, customer segments.
– Early warning system: analyze evolution of social concerns related to systemic risks
– City resilience: analyse concerns after natural disasters or attacks, and understand how different cities can upgrade their response
– Customer feedback: analyze customer emails and understand top concerns, pain points and delights across verticals

Scenario II: Banking

Banks use Citibeats to:
– Get alerts on rising civic concerns from the last few hours
– Analyze historic social concerns related from the last 10 years and how they correlate with their business KPIs
– Receive weekly reports on top issues for your bank and for competitors

Citibeats Position In Our Categories

Knowing that companies have special business-related wants, it is logical they abstain from getting an all-in-one, “perfect” software product. Nonetheless, it is futile to try to chance on such an app even among sought-after software solutions. The clever step to do is to write down the several essential aspects which necessitate investigation including major features, price plans, skill aptitude of staff members, company size, etc. Then, you should follow through your research systematically. Have a look at these Citibeats evaluations and check out each of the software systems in your shortlist in detail. Such well-rounded product investigation ensure you circumvent mismatched apps and pay for the system that includes all the features your company requires.

Position of Citibeats in our main categories:

TOP 200

Citibeats is one of the top 200 Business Intelligence Software products

If you are interested in Citibeats it could also be sensible to analyze other subcategories of Best Business Intelligence Software listed in our database of B2B software reviews.

There are well-liked and widely used applications in each software category. But are they automatically the best fit for your organization’s unique requirements? A popular software product may have thousands of customers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Citibeats Best Business Intelligence Software reviews and think about the aspects that you wish to have in the software such as the cost, main functionality, available integrations etc. Then, select a few solutions that fit your wants. Check out the free trials of these products, read online comments, get information from the vendor, and do your homework systematically. This exhaustive homework is sure to help you choose the best software solution for your company’s special needs.

How Much Does Citibeats Cost?

Citibeats Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Citibeats pricing details?

Citibeats Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Citibeats for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you decide to purchase a Business Intelligence Software it’s crucial not only to learn how experts rank it in their reviews, but also to discover whether the real users and businesses that use these solutions are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Citibeats reviews across a wide range of social media sites. The information is then featured in a simple to understand format indicating how many customers had positive and negative experience with Citibeats. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
  • Arabic

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Citibeats?

Citibeats AI Analytics not just analyzes social data, also clients proprietary data such us from their CRMs, Emails or customer services chats.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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