CloudSocial Review
What is CloudSocial?
CloudSocial is a cloud-based social media tool that helps you manage all your social media accounts within one platform. CloudSocial eliminates the hassle of switching between different social media apps or sites. The software supports popular social media channels such as Facebook, Twitter, Instagram, YouTube, and LinkedIn. CloudSocial can also manage and accomplish your email tasks.
CloudSocial has a unified single-view dashboard as well as collaborative tools that you can use to establish the perfect workflow for your team. This means that responding to inquiries and other kinds of messages in any of the social media channels mentioned above is smooth and efficient. You can even respond using a status: open, assigned, in progress, save as draft, close, and soft close.
Show MoreOverview of CloudSocial Benefits
Manage all your social media channels in one platform
CloudSocial can help you manage all your social media channels in one place. You can also respond to all messages, tweets, and posts in real-time with Omnibox. These are beneficial because constantly logging in and accessing your numerous sites can be tedious and time-consuming. You don’t have to open and exit multiple applications or websites because CloudSocial can manage your Facebook Profile, Facebook Business Page, Facebook Messenger, Facebook Groups, Facebook Ad Manager, Twitter Profile, Twitter DM, Instagram Business Page, LinkedIn Business Page, YouTube Channel, and Email.
Engage your customers with rich content
You can post rich media content across all your social media channels using CloudSocial. You can even create posts and schedule them to be published at a later time. The software also has a Global Time Zone Selection feature. Then you can utilize user tagging to increase social interaction and hashtagging to curate your posts. Hashtags help users find content on the web in a more organized manner, so adding hashtags to your posts can help your business be found. Since CloudSocial integrates with Crello, you can also create graphics or animations using the latter application.
Improve collaboration with your team
CloudSocial has collaboration tools that help you improve the efficiency of your team. You and your team members can share a social calendar and get notifications for any upcoming events. This helps you complete tasks faster and makes your workflow more effective.
Analyze performance
CloudSocial has reporting and analytics tools such as the Social Channels Report and Sentiment Analysis. You can view these reports in the app’s Unified Dashboard. Reports and analytics can help you assess the effectiveness of your social media strategy. You can review your performance and make changes as necessary. You can also download the reports with one simple click and send them to colleagues or save for future viewing.
Customer support
CloudSocial also offers 24/7 customer support via email, chat, and phone calls. At any given time, you can reach out to CloudSocial’s support team regarding technical issues in the system.
Show MoreOverview of CloudSocial Features
- Social channel, profile, and user management
- Scheduled posting
- Ad manager
- Message filtering
- Global time zone selection
- Collaboration tools
What Problems Will CloudSocial Solve?
Problem #1: Omni-channel communication issues
Social helpdesk and email helpdesk are managed by two different tools. With CloudSocial, brands can manage both social and email helpdesks.
Problem #2: Understanding the true sentiments of customers
Most of the tools offer 3-point sentiment. However, CloudSocial offers a 9-point sentiment that helps brands understand the right sentiment of customers.
Problem #3: Unexpected social media faux pas
CloudSocial double-checks this for you. The software has an approval flow so only content approved by the approver will be published. Also, it has a recall functionality that enables the user to quickly recall (and delete on social channels) the post from all the social channels.
Awards & Quality Certificates
CloudSocial Position In Our Categories
Knowing that businesses have distinct business-related wants, it is rational they avoid adopting a one-size-fits-all, ”best” business program. Be that as it may, it is nearly futile to try to pinpoint such an app even among branded software systems. The correct step to do would be to set down the varied significant aspects which demand investigation like crucial features, costing, technical skill levels of staff members, organizational size, etc. Next, you should conduct the product research exhaustively. Read some of these CloudSocial analyses and look over each of the software options in your list more closely. Such detailed product research guarantees you take out unsuitable software solutions and subscribe to the one which meets all the tools your company requires for optimal results.
Position of CloudSocial in our main categories:
TOP
100
CloudSocial is one of the top 100 Social Media Management Tools products
If you are considering CloudSocial it might also be beneficial to examine other subcategories of Social Media Management Tools listed in our database of B2B software reviews.
Each enterprise has its own characteristics, and can call for a particular type of Social Media Management Tools solution that will be fit for their company size, type of customers and employees and even individual industry they support. You should not count on getting a perfect software that will be suitable for each business no matter what their history is. It may be a good idea to read a few CloudSocial Social Media Management Tools reviews first and even then you should pay attention to what the software is intended to do for your business and your employees. Do you require a simple and intuitive app with only essential functions? Will you really make use of the complex tools required by experts and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to locate a solid solution that will fit your budget.
How Much Does CloudSocial Cost?
CloudSocial Pricing Plans:
Free Trial
Silver
$17/month
Gold
$100/month
Platinum
$345/month
What are CloudSocial pricing details?
CloudSocial Pricing Plans:
Free Trial
Silver
$17/month
Gold
$100/month
Platinum
$345/month
CloudSocial offers the following enterprise pricing plans:
Silver: $17/month or $13/month (billed annually)
- 11 social channels
- 1 social profile
- 2 users
- 10,000 mentions
- Post rich media content
- Bulk media uploads
- Tagging
- Recall post
- Global time zone selection
- Create content with Crello
- Manage Facebook ads
- URL shortener
- Omni social channel + email inbox
- Collaboration
- Respond with status
- In mention search
- Filters
- Unified dashboard
- Social channels report
- Analytics
- Sentiment Analysis
- Email support
- Chat support
- Call support
Gold: $100/month or $70/month (billed annually)
- All features in Silver
- 33 social channels
- 3 social profiles
- 15 users
- 50,000 mentions
- Audience targeting
- Social calendar
- Insta-alerts via email
- Export to XLS, PDF, CSV
- Share via email
- Keyword search across select social channels
- Filter mentions
- Sentiment analysis
Platinum: $345/month or $255/month (billed annually)
- All features in Gold
- 77 social channels
- 7 social profiles
- 40 users
- 125,000 mentions
User Satisfaction
Positive Social Media Mentions
21
Negative Social Media Mentions
0
We realize that when you decide to get a Social Media Management Tools it’s important not only to find out how professionals rank it in their reviews, but also to check whether the actual clients and businesses that bought it are indeed happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CloudSocial reviews across a broad range of social media sites. The information is then featured in a simple to understand way showing how many users had positive and negative experience with CloudSocial. With that information available you should be equipped to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for CloudSocial?
CloudSocial integrates with the following software:
- Facebook Messenger
- Facebook Ad Manager
- YouTube
- Crello
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