Composity Review

Customer Relationship Management

Composity enables distribution and service businesses to enhance engagements and relationships with their customers. All essential information and communications associated with potential and current customers are accessible in one place. Their employees can track customer-related interactions and activities across sales, marketing, and support processes.

As a result, they’ll engage with customers in a more appropriate and personalized way. They can do this whether they are generating leads, submitting proposals, closing deals, offering cross-selling or upselling products or services, or giving assistance to customers.

Enterprise Resource Planning

The platform delivers a flexible and secure ERP software that helps users save time and effort in handling their back office and financial processes. They can generate barcodes and serial numbers and track the quantities of on-hand, available, and committed inventory items.

The ERP solution also allows them to receive stocks and fulfill orders from specific locations and manage transfers of stocks between multiple locations or warehouses. Plus, they’ll have unified and optimized visibility and control over their invoicing, billing, purchasing, expense, accounting, cash flow, and manufacturing operations.

Point-of-Sale

Composity makes the management of both online and physical stores a breeze. Users can access all information about their webshops and physical stores from an easy-to-use cloud-based POS system. They’ll track and handle orders, sales, inventories, cash flows, customers, and employees across multiple channels and store branches/chains in real-time.

They’ll be able to avoid out-of-stock situations and identify top-selling products and high-performing employees. Furthemore, they can easily set up the POS system on their existing desktop or laptop computers, tablets, mobile phones, or POS devices. This brings more cost savings for them, as they don’t have to buy additional hardware.

Communication & Collaboration 

With Composity’s helpdesk software, business teams can efficiently and effectively communicate and collaborate in one place. Co-located or remote teams can interact in any way they prefer. They’ll achieve this by integrating the software with their own email or messaging systems.

They can also store, manage, and access all their documents, files, and data within the helpdesk software. The software enables them to instantly back up documents and files, locate them using automatic tags, and transfer files via drag-and-drop. They’ll manage projects, tasks, events, meetings, timesheets, and support tickets in the same business tool too.