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Customer.io REVIEW

Email Marketing Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.8

What is Customer.io?

Customer.io is a tool that lends you a helping hand to craft ideal customer interaction for your clients. It is a B2C solution that connects emails to mobile phones and helps in sending all types of messages across all platforms.

Bringing automation in the interaction processes and providing seamless distribution of communication are the core concepts behind Customer.io. It offers an advanced rules-engine that triggers and sends emails in a timely manner, just as you have scheduled them. It also allows you to observe how people behave once they are logged in.

Customer.io is considered a popular email marketing app through which you can effectively gain customers, retain good relationships with the existing customers and increase your sales. It offers a wide range of features to ensure contact management with efficiency and without any mistake. Online business owners like Customer.io because it makes possible a personalized interaction with their customers with ease.

Overview of Customer.io Benefits

Customer.io makes sure you enjoy an uninterrupted, steady flow of messages with your customers. It supports all types of messages and brings automation. It lets you make personalized messages which are sent at the pre-defined time. Providing ease in facilitating customers with varied priorities/ likes or dislikes is another benefit it provides. You can manage different groups depending on their preferences and send each group a specific type of messages.

With Customer.io you can observe how clients are dealing with your emails. You are notified when they read your email and if they click on an enclosed link. This information on customer interaction gives you an idea of how important your clients think your messages were. It also helps in sending relevant newsletters which attract more attention than the regular newsletters.

You can set Customer.io to send a specific email on a specific behavior of a client. These emails are automatically triggered whenever the software notices a particular behavior. Moreover, it collects analytics to find out trends and measuring success.

Over 900 customers use Customer-io to make uninterrupted andseamless interaction with their customers. This digital marketing solution is capable enough to manage communication in large organizations.

Overview of Customer.io Features

  • A/B Testing
  • Track Conversions
  • Delivery Window
  • Send a Series
  • Liquid Templating
  • Custom Designs
  • Segmentations
  • Pageviews
  • Export Segment Data to CSV
  • Activity Stream
  • Rich Customer Profile
  • Archives

Customer.io Position In Our Categories

Position of Customer.io in our main categories:

100

Customer.io is one of the top 100 Marketing Softwareproducts

100

Customer.io is one of the 100
Marketing Software products


Customer.io is also listed in the following subcategories:

Category:Position:Category:Position:
Email Marketing Software#29 Mobile Marketing Software#7
Social Media Monitoring Software#21
Category:Position:
Email Marketing Software#29
Mobile Marketing Software#7
Social Media Monitoring Software#21

Since each organization has unique business requirements, it is prudent for them to abstain from seeking a one-size-fits-all perfect software solution. Needless to say, it would be futile to try to find such an app even among market-leading software applications. The clever thing to do would be to catalog the various essential factors that need consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Customer.io reviews and look into each of the other solutions in your shortlist in detail. Such comprehensive research can make certain you discard ill-fitting platforms and zero in on the app that offers all the elements you need for business success.

How Much Does Customer.io Cost?

Customer.io Pricing Plans:
Free trial
Basic
$150/month
Premium
$1,000/month

Customer.io offers a variety of SMB and enterprise pricing plans, as follow:

Basic – $150/month

  • up to 100,000 users
  • Send messages across email, push notifications, and SMS
  • One system for triggered, transactional and broadcast messages
  • Flexible usage based plan you can cancel anytime

Premium – $1,000/month

  • For advanced needs, large, or fast-growing businesses
  • Everything in Basic
  • Onboarding Assistance
  • Guaranteed Pricing
  • Dedicated Customer Success Manager
  • Premium Features

User Satisfaction

We realize that when you make a decision to buy Email Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Customer.io reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Customer.io. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

5

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are Customer.io pricing details?

Customer.io Pricing Plans:
Free trial
Basic
$150/month
Premium
$1,000/month

Customer.io offers a variety of SMB and enterprise pricing plans, as follow:

Basic – $150/month

  • up to 100,000 users
  • Send messages across email, push notifications, and SMS
  • One system for triggered, transactional and broadcast messages
  • Flexible usage based plan you can cancel anytime

Premium – $1,000/month

  • For advanced needs, large, or fast-growing businesses
  • Everything in Basic
  • Onboarding Assistance
  • Guaranteed Pricing
  • Dedicated Customer Success Manager
  • Premium Features

What integrations are available for Customer.io?

Customer.io integrates with the following systems and applications:

  • JavaScript
  • Segment.com
  • SchoolKeep

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