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Dear Inventory Review

Dear Inventory
Our score: 8.4 User satisfaction: 97%

What is Dear Inventory?

Dear Inventory is a comprehensive inventory management system which can be used to manage your stock and your staff members. It provides the owners of the system a one-in-all platform, which assists them in fulfilling the needs of their organization. Business owners using the Dear Inventory system can manage their suppliers, customers, and products in an organized fashion.

Their finances and payment history is easily managed using it and business owners can keep a track record of all the payments made in the past for a quick analysis of their business growth. Dear Inventory manages and tracks your sales and purchases accurately so you can never miss a chance to explore new business prospects and can attain new heights which were always a dream before this easy to use software.

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Overview of Dear Inventory Benefits

Dear Inventory is the ultimate business management system as it offers wide-ranging features for startups as well as multinational organizations.

Management of Sales and Purchases: Sales and Purchases made by a business are the backbones of a business. You can keep an eye on the performance of your business in a hassle-free way using this extremely useful inventory management system. From orders till shipment, everything can be tracked with just one simple click which not only saves your time but also provides you the satisfaction that you are on the progress path.

Manufacturing Goods: You can keep a track of all the raw materials used in the completion of your products using this super amazing inventory system. Instead of filling out manual forms to look into your stock requirements, you can now check even the minute details within minutes via this beneficial DEAR Inventory system. So, all your worries related to low stock can be vanished using this easy management methodology.

Financial Management: Management of finances is the most crucial part in running a successful business. But DEAR has made it quite easy for those people as well who does not have advanced knowledge of accounts and financial terms for it integrates with most commonly used accounting software to do the tricky calculations for you. So you can now easily invest your time in your business expansion instead of managing the difficult finances manually.

Employee and Inventory Management Options: Users of this system can organize their employees and inventory information in an automated fashion. Sales and purchases done by each staff member and inventory used and required for the smooth run of the business can be done with a click of a button saving you from the extra work load of manual employee performance feedback and handy inventory control.

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Overview of Dear Inventory Features

  • Management of Purchases done for the business
  • Detailed History of all the Suppliers
  • Systematic Order Tracking Process
  • Efficient Customer Management
  • Organized Inventory Control
  • Progressive Sales Tracking Methodology
  • Advanced Pricing Strategy
  • Comprehensive Selling Procedures
  • Efficient Production Management
  • Organized Payment History
  • Well balanced Financial Management

Dear Inventory Position In Our Categories

Knowing that companies have particular business requirements, it is rational that they steer clear of paying for an all-in-one, ideal business program. Just the same, it is nearly futile to pinpoint such application even among branded software solutions. The right step to do can be to write the different essential functions which require deliberation like critical features, plans, technical skill aptitude of staff members, organizational size, etc. The second step is, you must perform your research systematically. Browse through some Dear Inventory analyses and check out each of the software products in your list more closely. Such comprehensive research ensures you weed out unsuitable apps and subscribe to the one that delivers all the tools your company requires to achieve growth.

Position of Dear Inventory in our main categories:

TOP 200

Dear Inventory is one of the top 200 Sales Tools products

Companies have diverse needs and requirements and no software solution can be just right in such a situation. It is useless to try to find a perfect out-of-the-box software app that meets all your business requirements. The wise thing to do would be to adapt the application for your unique wants, worker skill levels, budget, and other aspects. For these reasons, do not hasten and subscribe to well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your unique requirements. Do your research, investigate each short-listed system in detail, read a few Dear Inventory Inventory Management Software reviews, speak to the vendor for clarifications, and finally choose the product that provides what you require.

How Much Does Dear Inventory Cost?

Dear Inventory Pricing Plans:

Free Trial

Base Plan

$150/month

Extra users

$25 each

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What are Dear Inventory pricing details?

Dear Inventory Pricing Plans:

Free Trial

Base Plan

$150/month

Extra users

$25 each

Dear Inventory offers a single plan for SMB and enterprise pricing users that costs $150/month/3 users. A free 15-days free trial is also available.

Here are the details:

Base Plan – $150/month

  • 3 users
  • Per-month subscriptions
  • All inclusive

Extra users – $25 each

User Satisfaction

Positive Social Media Mentions 111
Negative Social Media Mentions 3

We realize that when you make a decision to purchase a Inventory Management Software it’s crucial not only to find out how experts rank it in their reviews, but also to find out whether the actual users and businesses that use these solutions are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Dear Inventory reviews across a vast array of social media sites. The data is then featured in a simple to understand way showing how many clients had positive and negative experience with Dear Inventory. With that information at hand you will be prepared to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Dear Inventory?

Dear Inventory is an open API system which can blends easily in every business software ecosystem. Popular integrations include:

  • XERO
  • QBO
  • Shopify
  • QuickBooks
  • Etsy
  • Bigcommerce
  • WooCommerce
  • eBay
  • Magento
  • ShipStation
  • PayPal
  • Amazon.com
  • Fulffilment by Amazon
  • Vend
  • Capsule
  • Stripe
  • Square
  • Handshake
  • Crossfire EDI
  • Pepperi

Dear Inventory User Reviews

Dear Inventory average rating:

Average score
3.4/5 (4 user reviews)
3/5

Overall impression

5/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

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The most favorable review

Riley

PROS: Everything is linked so even if one employee decides to leave, we still have all the data we need to continue functioning. It's easy to track and order the products we need for our store.

CONS: I feel some steps shouldn't be required. There are some repetitive processes. Some functions also don't link, so this becomes additional work for us.

Reviewed 5 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The user interface is nice, and provides a clean appearance. In addition, the pricing is fair for the features it provides.

CONS: The website is clean, but it is terribly slow. It's been an issue in the past but it's been manageable. With our company growing really rapidly, it's no longer able to meet our needs. Additionally, the website down-time is unacceptable. Usually about 5-30 minutes every day, but last Friday it went down for 2 hours when we needed it full-time amongst 3 users. This was an inconvenience to say the least, but I can't say we were surprised. The support team is about as helpful as eating cereal with a fork. They send vague and unhelpful reassurances that something is being done, which I can appreciate, but nothing is ever actually fixed. The replies from their support team always leaves me more confused about what the issue was than I was before. Overall, we keep using them because it's just too hard to move away from them. If I could suggest that you don't take on a cheaper service such as DEAR with plans to move on in the future, I think that you would be better off with a slightly more spendy option.

Reviewed 6 years ago

Read full review >

More reviews from 4 actual users:

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Allows you to easily control inventory

Read full review >
Jammie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 22.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It integrates well with our CMS and works great with our connected channel sales manager. We can also easily add products by category.

CONS: Different sales data is sometimes shown on the dashboard, which can be confusing. The rfid connection is also quite weak.

What do you think about this review?

Great Poor

Easy tracking of records

Read full review >
Riley
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Everything is linked so even if one employee decides to leave, we still have all the data we need to continue functioning. It's easy to track and order the products we need for our store.

CONS: I feel some steps shouldn't be required. There are some repetitive processes. Some functions also don't link, so this becomes additional work for us.

What do you think about this review?

Great Poor
Show More User Reviews (4)

Terrible Experience

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.03.2020 Company Size: 51-100 Employees Industry: Electrical/Electronic Manufacturing

PROS: The user interface is nice, and provides a clean appearance. In addition, the pricing is fair for the features it provides.

CONS: The website is clean, but it is terribly slow. It's been an issue in the past but it's been manageable. With our company growing really rapidly, it's no longer able to meet our needs. Additionally, the website down-time is unacceptable. Usually about 5-30 minutes every day, but last Friday it went down for 2 hours when we needed it full-time amongst 3 users. This was an inconvenience to say the least, but I can't say we were surprised. The support team is about as helpful as eating cereal with a fork. They send vague and unhelpful reassurances that something is being done, which I can appreciate, but nothing is ever actually fixed. The replies from their support team always leaves me more confused about what the issue was than I was before. Overall, we keep using them because it's just too hard to move away from them. If I could suggest that you don't take on a cheaper service such as DEAR with plans to move on in the future, I think that you would be better off with a slightly more spendy option.

What do you think about this review?

Great Poor

Frustrating Customer Service at Time

Read full review >
Anonymous Reviewer
3/5

Overall impression

1/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 22.03.2019 Company Size: N/A Industry: N/A

PROS: Integrates with Woocommerce and Shipstation - sort of. There are times when this breaks.

CONS: The integration works sometimes and sometimes it doesn't. The customer service is more likely to blame you for a problem you bring to them instead of looking at the code. For example, you can upload your products from Woocommerce. It should build the SKU's in Dear. However, it doesn't always work. You contact them and they tell you to do it again and you do it again for 3 x 4 times. At the end, they recommend that you upload the product from Dear to Woocommerce which destroys the content you have on the page for SEO unless the system pulled it down first, and it barely ever does that, or you have the foresight to leave it open you can copy and paste it back in after Dear is done ravaging your business and taking away your traffic.

What do you think about this review?

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Dear Inventory user reviews

Allows you to easily control inventory

Read full review >
Jammie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 22.09.2021 Company Size: More than 100 Employees Industry: N/A

Easy tracking of records

Read full review >
Riley
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.02.2021 Company Size: 11-50 Employees Industry: N/A

Terrible Experience

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.03.2020 Company Size: 51-100 Employees Industry: Electrical/Electronic Manufacturing

Frustrating Customer Service at Time

Read full review >
Anonymous Reviewer
3/5

Overall impression

1/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 22.03.2019 Company Size: N/A Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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