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Dental Intelligence Review

Dental Intelligence
Our score: 8.5 User satisfaction: 50%

What is Dental Intelligence?

Dental Intelligence is a web-based dental analytics platform that has one simple goal: to help dentists and their teams improve the value and performance of their practices. Easy to use and fast to deploy, the platform empowers dentists to gain actionable insights and make data-driven decisions so they can improve the delivery of patient care as well as increase their bottom line.

The dental intelligence platform enables dentists to import and gather data from their current practice management system and financial software, ensuring that they are able to work on reliable and accurate practice data.

Once data is extracted, Dental Intelligence generates metrics that are presented through easy-to-digest dashboards and reports. These dashboards permit users to evaluate the performance of their team and pinpoint areas of improvement. To assist dentists and their teams in analyzing and interpreting practice data and metrics, Dental Intelligence lets them interact with its team of data analysts.

Overview of Dental Intelligence Benefits

Connect Current Systems And Extract Practice Data

Dental Intelligence is designed to enable dentists to make sense of their practice data. Thus, in order for them to assess practice performance and come up with ways to improve it, they must first ensure that they have the actual and raw data they need. Because the platform has the capability to be integrated with today’s most popular dental practice management systems (e.g., Dentrist, OpenDental, and Eaglesoft), users can extract data directly from their own system for analysis.

With such capability, everyone on the team can access and work on the same data, fostering team unity as well as keeping practice data accurate and reliable. Dental Intelligence permits dentists to integrate not only their current practice management system but even their own financial software like QuickBooks. As they are able to connect multiple data sources to the platform, they can import all the important practice data they need, analyze it, and make better decisions.

Aggregate And Visualize Data For Analysis

After Dental Intelligence extracts data from practice management systems and financial software, it aggregates this data into easy-to-digest dashboards and reports. This way, dentists and their teams can visualize how they are performing. The platform performs calculations based on the data it extracted and generates various metrics. Then, the metrics are displayed on the dashboards and reports.

Custom Dashboards

Dashboards can also be customized depending on the goal set for each person within the team. As an example, a dentist can have a custom dashboard that shows the number of treatment plans he or she prescribed. On the other hand, a different dashboard can be set up for a staff whose goal is to decrease the number of no-shows. Thus, customizing dashboards allows users to display only the metrics that are relevant to a specific employee.

Provider-Level Practice Performance Analysis

In Dental Intelligence, analyzing and evaluating the performance of a dental practice can be done on a per-provider basis. This means users will be able to assess whether each provider is performing excellently or not. Through the aid of granular metrics, they can determine the areas where each provider is excelling as well as those areas where there are opportunities for improvement.

This is where financial data comes in. As users analyze the metrics for every provider, they are correlated with financial data. For instance, when a provider successfully schedules an appointment for a patient and the patient confirms the appointment, users will be able to know how much such appointment is worth. In addition, Dental Intelligence provides specific recommendations in order for a provider to improve his or her performance and contribute to practice growth.

Interact With Data Analysts

Dental Intelligence helps dentists leverage the insights they gain from their practice data. Through the aid of a team of expert data analysts, they will be able to interpret their data and discover actionable insights in the best possible way. These experts will assist them in knowing where they stand in comparison with other practices based on their metrics, guiding them to better understand what the numbers mean and improve practice performance.

Overview of Dental Intelligence Features

  • Connect Directly To Practice Data Sources
  • Work With The Same Data
  • Visualize And Improve
  • Calculate Metrics
  • Generate Custom Dashboards And Reports
  • Provider-Level Depth
  • Analyze And Evaluate Provider Performace
  • Granular Views
  • Actionable, Relevant Recommendations
  • Interact With Data Analysts
  • Interpret Practice Data
  • Leverage Actionable Insights

Dental Intelligence Position In Our Categories

Because companies have special business wants, it is rational they abstain from purchasing a one-size-fits-all, “perfect” system. At any rate, it would be difficult to try to pinpoint such application even among branded software products.
The practicable step to do can be to note down the different key aspects which call for a investigation like major features, price terms, skill capability of staff, organizational size, etc. Next, you should perform your research thoroughly. Go over these Dental Intelligence analyses and scrutinize the other solutions in your shortlist in detail. Such all-encompassing research ensure you steer clear of unsuitable software solutions and select the system that delivers all the benefits your business requires.

Position of Dental Intelligence in our main categories:

TOP 10

Dental Intelligence is one of the top 10 Dental Practice Management Software products

If you are interested in Dental Intelligence it may also be beneficial to examine other subcategories of Dental Practice Management Software collected in our base of SaaS software reviews.

Every business has its own characteristics, and can call for a special Dental Practice Management Software solution that will be designed for their business size, type of clients and staff and even specific industry they support. We advise you don't count on getting a perfect software that is going to work for each company no matter what their history is. It may be a good idea to read a few Dental Intelligence Dental Practice Management Software reviews first and even then you should keep in mind what the solution is supposed to do for your company and your staff. Do you require an easy and intuitive solution with just basic functions? Will you really use the advanced functionalities needed by experts and big enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a reliable service that will match your budget.

How Much Does Dental Intelligence Cost?

Dental Intelligence Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Dental Intelligence’s SMB and enteprise pricing plan information is available only upon request. Please contact the company for more details, and ask for a quote.

 

User Satisfaction

Positive Social Media Mentions 59
Negative Social Media Mentions 38

We realize that when you make a decision to buy Dental Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Dental Intelligence reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Dental Intelligence. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Dental Intelligence Comparisons

Dental Intelligence user reviews

Ask for a 30 day trial before they lock you for 12 months and refuse to let you cancel!

Read full review >
Anonymous Reviewer
2/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 07.10.2019 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

What are Dental Intelligence pricing details?

Dental Intelligence Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Dental Intelligence’s SMB and enteprise pricing plan information is available only upon request. Please contact the company for more details, and ask for a quote.

 

What integrations are available for Dental Intelligence?

Dental Intelligence integrates with many of the most popular dental practice management and financial systems which include the following:

  • Dentrist
  • OpenDental
  •  Eaglesoft
  • Carestream Dental
  • Pen Dental
  • QuickBooks
  • Microsoft Dynamics
  • Demandforce

Dental Intelligence average rating:

Average score
1.8/5 (1 user reviews)
2/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: Very nice and beautiful GUI, looks very nice and user friendly.

CONS: Connections to Patterson took about a week to resolve, the information does not flow properly from Patterson to Dental Intel, despite Dental Intel doing the configuration and telling me that it should work properly. The numbers (production, collections) round up and don't give an exact amount. The scheduling numbers are incorrect, which I specifically told our Rep about. They make you sign a 12 month contract. The cost of the product is nearly $500 / month, plus a 1 time $500 "activation / setup" fee. We started using the product, found little ROI and didn't end up using it. We asked our Rep how to cancel and were told that because we signed a 12 month contract (thinking this product was worth it), we can't get out of the contract and would have to pay the full amount. I spoke to 3 people, none of them were willing to see that we aren't using the product, it's not helping us at all, and we are just losing money (basically supporting Dental Intel for no return). There is no exchange, but they were adamant about "no way to change this, can't cancel without paying" and basically telling me to either use the product or just pay them the nearly $500 a month for not using the product. It makes absolutely no sense. If you actually thought your product was worth it, why force a 12 month contract? Why, when you can obviously see it's not being used by us, continue to force that the contract has to be followed. You have to receive the money from us for nothing? Makes zero sense.

Reviewed 2 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Very nice and beautiful GUI, looks very nice and user friendly.

CONS: Connections to Patterson took about a week to resolve, the information does not flow properly from Patterson to Dental Intel, despite Dental Intel doing the configuration and telling me that it should work properly. The numbers (production, collections) round up and don't give an exact amount. The scheduling numbers are incorrect, which I specifically told our Rep about. They make you sign a 12 month contract. The cost of the product is nearly $500 / month, plus a 1 time $500 "activation / setup" fee. We started using the product, found little ROI and didn't end up using it. We asked our Rep how to cancel and were told that because we signed a 12 month contract (thinking this product was worth it), we can't get out of the contract and would have to pay the full amount. I spoke to 3 people, none of them were willing to see that we aren't using the product, it's not helping us at all, and we are just losing money (basically supporting Dental Intel for no return). There is no exchange, but they were adamant about "no way to change this, can't cancel without paying" and basically telling me to either use the product or just pay them the nearly $500 a month for not using the product. It makes absolutely no sense. If you actually thought your product was worth it, why force a 12 month contract? Why, when you can obviously see it's not being used by us, continue to force that the contract has to be followed. You have to receive the money from us for nothing? Makes zero sense.

Reviewed 2 months ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Ask for a 30 day trial before they lock you for 12 months and refuse to let you cancel!

Read full review >
Anonymous Reviewer
2/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 07.10.2019 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

PROS: Very nice and beautiful GUI, looks very nice and user friendly.

CONS: Connections to Patterson took about a week to resolve, the information does not flow properly from Patterson to Dental Intel, despite Dental Intel doing the configuration and telling me that it should work properly. The numbers (production, collections) round up and don't give an exact amount. The scheduling numbers are incorrect, which I specifically told our Rep about. They make you sign a 12 month contract. The cost of the product is nearly $500 / month, plus a 1 time $500 "activation / setup" fee. We started using the product, found little ROI and didn't end up using it. We asked our Rep how to cancel and were told that because we signed a 12 month contract (thinking this product was worth it), we can't get out of the contract and would have to pay the full amount. I spoke to 3 people, none of them were willing to see that we aren't using the product, it's not helping us at all, and we are just losing money (basically supporting Dental Intel for no return). There is no exchange, but they were adamant about "no way to change this, can't cancel without paying" and basically telling me to either use the product or just pay them the nearly $500 a month for not using the product. It makes absolutely no sense. If you actually thought your product was worth it, why force a 12 month contract? Why, when you can obviously see it's not being used by us, continue to force that the contract has to be followed. You have to receive the money from us for nothing? Makes zero sense.

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Reviewed By Louie Andre
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