Designed for the marketing, sales, and support departments and teams of enterprise marketers and digital agencies, DialogTech is a voice management platform that functions mainly as a call analytics and automation solution that aids users to optimize their mobile marketing, drive sales and conversions, and increase ROIs by providing call attribution data and integrated voice-based marketing and insights sales acceleration technologies.
DialogTech also functions as a marketing automation software that utilizes call tracking, virtual receptionist, voice broadcasting, virtual call center, and call center to promote growth in contacts, deliver personalized call experience, and optimize call control. According to its prominent customers, this voice management platform has been reducing their cost per call or conversation as the technology makes marketers build confidence in investing in campaigns that drive calls.
Described as a powerful feature of DialogTech is its call and marketing attribution. With this feature, users can measure how their marketing campaigns and websites perform in terms of generating calls. The platform is using the Google Ads Extension Technology that provides users data as to which keywords have triggered calls. Google Ad extensions are the click-to-call buttons that are seen on Google paid ads. Furthermore, DialogTech has the capability to capture website interaction wherein it provides data on visitors’ site activities before, during, and after a call. It also gives the page from where the call was made. Having such rich-data analytics enables users to improve and fine-tune their marketing campaigns to drive more calls and increase ROIs.
Another feature of DialogTech is its conversation analytics. It has an advanced call filtering technology by which calls are sorted based on marketing source, spoken words, caller location, conversation tags, and franchise to gain valuable insights on what happened during calls and conversations and determine lead quality. This eliminates the time-consuming analysis of call transcriptions and recordings since the platform automatically add tags to conversations. Hence, sales managers would be able to evaluate the performance of their sales agents more effectively and check if they are following approved scripts or mentioning promos during calls.
DialogTEch is also using a sophisticated but easy to set up hosted IVR (Interactive Voice Response) that automatically qualifies phone leads before they are passed to the sales department. Furthermore, this IVR technology allows users to conduct market research, lead generation campaigns, and phone surveys without the need of getting assistance from IT specialist to set them up. This feature is configurable over the cloud/web and reduces company spending and costs because it replaces the support provided by customer service representatives while maintaining good customer experience.
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If you are considering DialogTech it might also be beneficial to check out other subcategories of Best Marketing Software listed in our database of B2B software reviews.Content Marketing Software, Mobile Marketing Software, Search Marketing Software
Every enterprise has its own characteristics, and can require a particular type of Marketing Software solution that will be adjusted to their company size, type of clients and employees and even particular industry they support. It's not wise to count on locating an ideal app that is going to be suitable for every business no matter what their background is. It may be a good idea to read a few DialogTech reviews first and even then you should keep in mind what the software is intended to do for your company and your staff. Do you require an easy and straightforward solution with only basic features? Will you really make use of the complex tools required by experts and big enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a solid service that will match your budget.
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We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DialogTech reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DialogTech. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
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DialogTech supports integrations with other marketing platforms and CRM, bid management, and web analytics solutions. The software can be integrated with the following:
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