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DialogTech REVIEW

Marketing Software

9 user reviews
USER SATISFACTION N/A
OUR SCORE 8.5

What is DialogTech?

Designed for the marketing, sales, and support departments and teams of enterprise marketers and digital agencies, DialogTech is a voice management platform that functions mainly as a call analytics and automation solution that aids users to optimize their mobile marketing, drive sales and conversions, and increase ROIs by providing call attribution data and integrated voice-based marketing and  insights sales acceleration technologies.

DialogTech also functions as a marketing automation software that utilizes call tracking, virtual receptionist, voice broadcasting, virtual call center, and call center to promote growth in contacts, deliver personalized call experience, and optimize call control. According to its prominent customers, this voice management platform has been reducing their cost per call or conversation as the  technology makes marketers build confidence in  investing in campaigns that drive calls.

Overview of DialogTech Benefits

Described as a powerful feature of DialogTech is its call and marketing attribution. With this feature, users can measure how their marketing campaigns and websites perform in terms of generating calls. The platform is using the Google Ads Extension Technology that provides users data as to which keywords have triggered calls. Google Ad extensions are the click-to-call buttons that are seen on Google paid ads. Furthermore, DialogTech has the capability to capture website interaction wherein it provides data on visitors’ site activities before, during, and after a call. It also gives the page from where the call was made. Having such rich-data analytics enables users to improve and fine-tune their marketing campaigns to drive more calls and increase ROIs.

Another feature of DialogTech is its conversation analytics. It has an advanced call filtering technology by which calls are sorted based on marketing source, spoken words, caller location, conversation tags, and franchise to gain valuable insights on what happened during calls and conversations and determine lead quality. This eliminates the time-consuming analysis of call transcriptions and recordings since the platform  automatically add tags to conversations. Hence, sales managers would be able to evaluate the performance of their sales agents more effectively and check if they are following approved scripts or mentioning promos during calls.

DialogTEch is also using a sophisticated but easy to set up hosted IVR (Interactive Voice Response) that automatically qualifies phone leads before they are passed to the sales department. Furthermore, this  IVR technology allows users to conduct market research, lead generation campaigns, and phone surveys without the need of getting assistance from IT specialist to set them up. This feature is configurable over the cloud/web and reduces company spending and costs because it replaces the support provided by customer service representatives while maintaining good customer experience.

Overview of DialogTech Features

  • Call Attribution
  • Marketing Attribution
  • Conversation Analytics
  • Hosted IVR
  • Customer Journey Optimization
  • Custom Insights
  • Integrations

DialogTech Position In Our Categories

Position of DialogTech in our main categories:

200

DialogTech is one of the top 200 Marketing Software products

200

DialogTech is one of the top 200
Marketing Software products


If you are interested in DialogTech it might also be sensible to analyze other subcategories of Best Marketing Software collected in our base of B2B software reviews.Campaign Management Software, Content Marketing Software, Mobile Marketing Software

It's essential to realize that almost no software in the Marketing Software category will be an ideal solution that can match all the goals of different business types, sizes and industries. It may be a good idea to read a few DialogTech reviews first as certain solutions may perform well exclusively in a very small group of applications or be prepared with a really specific type of industry in mind. Others may operate with an intention of being easy and intuitive and consequently lack complex functionalities desired by more experienced users. There are also solutions that cater to a broad group of users and offer a powerful feature base, however this in most cases comes at a higher cost of such a service. Be certain that you're aware of your needs so that you get a software that provides all the features you search for.

How Much Does DialogTech Cost?

DialogTech Pricing Plans:

Contact DialogTech For Pricing Details.

User Satisfaction

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DialogTech reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DialogTech. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

DialogTech User Reviews


Elias 2 months ago
Verified
user



Jeannette 2 months ago
Verified
user



Doris 2 months ago
Verified
user



Paula 2 months ago
Verified
user



Franklin 2 months ago
Verified
user


What are DialogTech pricing details?

DialogTech Pricing Plans:

Contact DialogTech For Pricing Details.

What integrations are available for DialogTech?

DialogTech supports integrations with other marketing platforms and CRM, bid management, and web analytics solutions. The software can be integrated with the following:

  • Google AdWords
  • Google Universal Analytics
  • Convertro
  • Adobe Analytics
  • Facebook
  • Instagram
  • Kenshoo
  • Marin Software
  • IGNITIONONE
  • ACQUISIO
  • doubleclick
  • Adobe Media Optimizer
  • Salesforce
  • Microsoft Dynamics
  • Marketo
  • Optimizely
  • Genesys
  • SIGNAL
  • Google Tag Manager
  • TEALIUM
  • CAKE
  • yext
  • LiveRamp

User reviews


User reviews in total: 9

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The most favorable review

Elias W.

2 months ago


Pros:
It has done it for us in terms of knowing when and what leads were searching for on our site. This allows us to target then and reach out to them so that we can convert them. It applies phone swapping technology where you can get all the numbers of leads and try to reach out to them. Our sales team is able to react within a short period before the customer changes their mind. In the process, our chances of converting that lead, is high. DialogTech has become a successful product in this program and we can now manage call lead sources without much effort.

Cons:
At the start, it was not all good on our side. It was not possible to know what we were doing wrong since our phone calls were down. This came as a surprise on our end as we thought we were doing everything right. The next best possible thing we did was to ask help from customer support. This help did not come as fast as we would have expected it. It took too long, about a month, to resolve the situation which was very disappointing. It would be better if such issues are solved within a short timeline for ease of use of the product. All in all, we were able to get back on track after the issue was resolved.

The least favorable review

Jeannette L.

2 months ago


Pros:
It boosts our marketing efforts when it comes to conversion. We are able to know which landing page works best in converting leads. With this tool, it is possible to get results within a short period as it helps to track lead sources without much hustle. We loved much because of the phone leads that increase conversion within a short period. This product has worked well for us in achieving our objectives in full. When it comes to finding a landing page that optimizes our campaigns, DialogTech is able to test two landing pages and point us in the right direction for which landing page converts most.

Cons:
Tracking call lead sources, is not only easy when you have DialogTech with you but effective for your sales effort. It gives you the needed platform to improve your business and convert easily. However, it can be costly when the local currency weakens against the dollar. Since I am from Canada, this can be a huge problem. Although it is not the fault of DialogTech, the problem is still there to stay. This makes it difficult to track calls using this product due to the variations in currency strengths which keep changing due to economic factors that cannot be controlled. All in all, the functionality of this product is impressive and I love all of them.

Published 2 months ago
Verified
user
It has done it for us in terms of knowing when and what leads were searching for on our site. This allows us to target then and reach out to them so that we can convert...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It boosts our marketing efforts when it comes to conversion. We are able to know which landing page works best in converting leads. With this tool, it is possible to get...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I like that it integrates well with Google Analytics. I am therefore able to keep track of the paid search campaigns without much hustle. It is a must have tool if you...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I like everything about this product. It has come out as a reliable tool to help with managing and converting leads within a short period of time. When it comes to...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It makes things easy. From the time you set it to when you want to set up numbers within the system. DialogTech equips us with the right skills to make the best use of...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Since I started using this tool for more than 5 years, it has been impressive. It offers reliable and highly responsive customer support. Their customer support...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I loved the customer support that DialogTech has. They are very helpful from the training period to when you get the product up and running. They were able to offer...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The customer support is reliable to a point where you can depend on then to help you out whenever you face a problem. They respond to calls from users which is amazing on...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The product works fine on my end. I love the features that it brings to me. The one thing I liked about Dialogtech is the fact that it has a highly responsive and...



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