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Dokan Review

Dokan
Our score: 8.0 User satisfaction: 99%

What is Dokan?

Dokan is a multi-vendor marketplace and e-commerce plugin for WordPress, providing online entrepreneurs with a platform that lets them create and manage their own online marketplace that caters to multiple vendors from around the world. With Dokan, users give online vendors a space on the internet where they can set up and run their own store, manage all aspects of their operations, and grow their business.

It comes with an intuitive frontend that even vendors with limited to no e-commerce experience can create their own store and sell immediately. Vendors can leverage the power of professionally crafted storefront, ensuring their customers have the best marketplace experience whenever they visit. Dokan is compatible with over a hundred WooCommerce themes, making it easy for online vendors to set up their store without having to start from scratch.

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Overview of Dokan Benefits

Built for WordPress

Dokan boasts of being of the first Multivendor Marketplace solutions that support WordPress, which is one of the most popular and widely-used website platforms today. With Dokan, anyone, even those who don’t have technical expertise in creating online stores, can turn a WooCommerce store into a fully operational Marketplace, similar to Amazon, Etsy, Alibaba, and eBay to name a few
.
Powerful, User-Friendly Dashboard

Dokan provides your vendors with a robust dashboard loaded with all the features they need to fully manage their operations, products, customers, marketing, promos, and more. The dashboard centralizes all their processes, from adding items to their listings, editing product descriptions, communicating with their customers, tracking their shipping, and so on. In a few clicks, your vendors can generate rich and detailed reports that provide them insights to make smart business decisions.

Multi-Currency and Multilingual Ready

Attract vendors from all over the world to set up their store in your marketplace. Dokan is ready to play with PayPal and Stripe right off the bat and is compatible with over a hundred WooCommerce-supported gateways. On top of that, Dokan is available in more than 25 languages. You can really say your marketplace has a global reach.

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Overview of Dokan Features

  • Marketplace with Independent Stores
  • Multiple Product Types
  • WooCommerce Compatible Themes
  • Frontend Dashboard For Vendors
  • Earn From Each Sale
  • Store Insights with Reports and Statement
  • Coupon Management
  • Stylish Storefronts
  • Order Management
  • Review Product Publishing
  • Easy Withdraw System
  • Vendor Profile Completeness
  • Store Page SEO Management
  • Complete Store Settings Control For Vendors
  • Vendor Payment Method Setup
  • Social Profiles Integration for Vendors
  • Shipping Management for Each Store
  • Order and Earning Widget on Vendor Dashboard
  • Easy Customer Refund Process
  • Control Selling Capability

What Problems Will Dokan Solve?

Helps business owners or admins of a single online store to turn their site into a multivendor marketplace.

Create a fully functional niche market sites like – Car Rental, Booking, Photography Site, Book Store, Fashion Store, Travel Site, Auction Site etc.

If a business owner or admin wants all the vendor selling features available from the frontend of their WordPress site, then Dokan is the way to go

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Dokan Position In Our Categories

Knowing that companies have specific business requirements, it is only sensible they abstain from settling on an all-encompassing, “perfect” software product. Having said that, it would be hard to come across such an app even among well-known software systems. The better step to do would be to spell out the various important factors which demand research like key features, packages, skill levels of staff members, organizational size, etc. Then, you should double down on your product research exhaustively. Read these Dokan reviews and scrutinize the other applications in your shortlist more closely. Such detailed research guarantees you steer clear of mismatched apps and select the one that offers all the aspects your business requires to realize efficiency.

Position of Dokan in our main categories:

TOP 200

Dokan is one of the top 200 eCommerce Platforms products

If you are considering Dokan it may also be a good idea to analyze other subcategories of eCommerce Platforms listed in our base of B2B software reviews.

There are well-liked and widely used applications in each software category. But are they automatically the best fit for your company’s unique requirements? A market-leading software solution may have thousands of users, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few Dokan eCommerce Platforms reviews and think about the elements that you desire in the software such as the fees, main features, available integrations etc. Then, select a few solutions that fit your needs. Try out the free trials of these products, read online opinions, get information from the maker, and do your investigation thoroughly. This in-depth homework is sure to assist you find the best software platform for your organization’s special requirements.

How Much Does Dokan Cost?

Dokan Pricing Plans:

Free Trial

Free

Free

Starter

$149/year

Professional

$249/year

Business

$499/year

Enterprise

$999/year

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What are Dokan pricing details?

Dokan Pricing Plans:

Free Trial

Free

Free

Starter

$149/year

Professional

$249/year

Business

$499/year

Enterprise

$999/year

Dokan offers the following basic and enterprise pricing packages:

Free

  • Unlimited Vendors
  • Frontend Vendor Dashboard
  • Order Management
  • Vendor Withdraw system
  • Store Widgets
  • WordPress.org Support

Starter – $149/year

  • All Free features
  • Commission Types
  • Frontend Products
  • Vendor Management
  • Powerful Reports
  • Social Login
  • 1 Premium Module
  • 1 Site License
  • Ticked-Based Support

Professional – $249/year

  • All Starter features
  • Vendor Review
  • Store Support
  • Seller Verification
  • PayPal & Stripe
  • Subscriptions
  • 8 Premium Modules
  • 3 Sites License
  • Ticket-Based Support

Business – $499/year

  • All Professional features
  • WC Booking Integration
  • Seller Vacation
  • Export-Import
  • Staff Manager
  • Auction
  • 15 Premium Modules
  • 5 Sites License
  • Ticket-Based Support

Enterprise – $999/year

  • All Business features
  • 1 Hour of Theme Compatibility
  • 1 Hour of Basic Installation
  • Live Chat Support
  • 15 Premium Modules
  • 20 Sites License
  • Priority Support

User Satisfaction

Positive Social Media Mentions 159
Negative Social Media Mentions 1

We realize that when you decide to get a eCommerce Platforms it’s vital not only to learn how experts rank it in their reviews, but also to discover whether the actual users and companies that purchased these solutions are indeed satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Dokan reviews across a vast range of social media sites. The data is then featured in an easy to understand way showing how many users had positive and negative experience with Dokan. With that information available you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Dokan?

Dokan integrates with the following business systems and applications:

  • ShipStation
  • WooCommerce Bookings
  • WooCommerce Auction
  • PayPal
  • Stripe
  • TalkJs
  • Yoast
  • Moip
  • WooCommerce RMA
  • WooCommerce Wallet & Cashback
  • FedEx
  • Ups
  • DHL

Dokan User Reviews

Dokan average rating:

Average score
3.4/5 (2 user reviews)
3/5

Overall impression

5/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Write your own review of this product

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The most favorable review

Rinky Chowdhury

PROS: If you convert your online store into a marketplace, the process is indirectly simplified. The range of your products will be increasing on the site and processes like shipping, inventory management, and I can say Dokan will help you to ensure better prospects to improve your sales and margins also better profitability.

CONS: PayPal Adaptive Pay can work better! Hoping for the best!

Reviewed 5 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The best aspects are that this product offers a lot of functionality for what it's designed to do. However, the addons needed to run a successful e-commerce site require you to purchase the $249 Pro package.

CONS: Customer service is NON EXISTENT! On top of WeDevs $249 asking price, they have little to NO customer support. Had multiple issues that needed to be addressed including shipping and vendor payment solutions that are nonexistent now that PayPal Adaptive Pay no longer works. Once again a PAID developer is going into Dokan/Woocomerece to see what solutions they can come up with since Dokans own plugins don't work as advertised. Horrible experience so far. Get WFCM Marketplace instead. INCREDIBLY customer support.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Greet Product with No Customer Service. Buy WCFM Marketplace Instead

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 17.03.2021 Company Size: 1-10 Employees Industry: Sporting Goods

PROS: The best aspects are that this product offers a lot of functionality for what it's designed to do. However, the addons needed to run a successful e-commerce site require you to purchase the $249 Pro package.

CONS: Customer service is NON EXISTENT! On top of WeDevs $249 asking price, they have little to NO customer support. Had multiple issues that needed to be addressed including shipping and vendor payment solutions that are nonexistent now that PayPal Adaptive Pay no longer works. Once again a PAID developer is going into Dokan/Woocomerece to see what solutions they can come up with since Dokans own plugins don't work as advertised. Horrible experience so far. Get WFCM Marketplace instead. INCREDIBLY customer support.

What do you think about this review?

Great Poor

Most efficient product if you want to create a platform like amazon,eBay !! worth to buy!

Read full review >
Rinky Chowdhury
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 17.02.2021 Company Size: N/A Industry: N/A

PROS: If you convert your online store into a marketplace, the process is indirectly simplified. The range of your products will be increasing on the site and processes like shipping, inventory management, and I can say Dokan will help you to ensure better prospects to improve your sales and margins also better profitability.

CONS: PayPal Adaptive Pay can work better! Hoping for the best!

What do you think about this review?

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Show More User Reviews (2)
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Dokan Comparisons

Dokan user reviews

Greet Product with No Customer Service. Buy WCFM Marketplace Instead

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 17.03.2021 Company Size: 1-10 Employees Industry: Sporting Goods

Most efficient product if you want to create a platform like amazon,eBay !! worth to buy!

Read full review >
Rinky Chowdhury
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 17.02.2021 Company Size: N/A Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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