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eHopper Review

eHopper
Our score: 7.9 User satisfaction: 33%

What is eHopper?

eHopper is a point of sale solution designed for small retail stores, consumer businesses, and merchandisers alike quick service restaurants, liquor, jewelry, and convenience stores. User-friendly and straightforward, eHopper aims to help small businesses and stores save time by streamlining their day-to-day operations. It offers features for processing payments, tracking orders, managing stock, monitoring employee hours, organizing customers’ information, and sending out marketing campaigns.

Additionally, through the aid of its inventory, order, and sales reports;  users will be able to adjust their stock based on their items that are driving in sales, view the profit generated by their sold items for a given period, and obtain information on previous and current orders and transactions.

It also provides a receipt management feature, which helps users create custom receipts. They will also be able to void some orders made by their customers and refund them. With its cash management feature, users will be able to manage their cash register, enabling them to add or subtract money from it efficiently. Moreover, eHopper has a tax management feature which enables users to automatically add the appropriate taxes for their items and analyze their tax data. Last but not the least, eHopper is using the Poynt terminal; a touchscreen tablet, card reader, receipt printer, and POS barcode scanner.

Overview of eHopper Benefits

eHopper offers powerful order management functionalities. It provides users with the capability to organize and view all orders in one place, which include previous and current orders. eHopper enables them to assign names to orders and save them, so they can reopen them quickly when the time comes that they need to process them. This functionality also allows users to access previously processed orders if they need to print or email receipts, or void orders and process refunds.

Furthermore, they will also be able to organize orders based on their type. Thus, they have the possibility to assign a specific order type to an order made by a customer. The order types that they can select are dine in, take out, and drive thru. With this functionality, they can process orders quickly and deliver a satisfactory customer service and experience.

In addition, eHopper allows users to easily update the status of their orders as they fulfill them at any point in time throughout the order process: receiving, processing, and delivering. Thus, they will be able to update the status of orders when they are still being prepared, already prepared, being sent to customers, or received by customers.

eHopper aids users to process payments quickly. The POS software allows them to receive payments via the merchant service provider or payment processor they are currently using, whether it is integrated with their system or not.

Furthermore, by setting up a payment gateway in eHopper and integrating it with their checkout, they will be able to process credit and debit card payments. In processing such payments, they have the option to either input the credit/debit card information manually or swipe the card. eHopper also allows them to quickly process cash payments.

Included in its payment processing feature is its support for the Poynt Smart Terminal. This is is a mobile technology and system that functions as a card reader, receipt printer, and barcode scanner. This technology is integrated with eHopper, enabling users to collect payments in just a few minutes. Interestingly,  the Poynt terminal can work offline, so they will be able to process payments when they do not have an internet connection. It can also be used for saving and updating orders.

The inventory management feature offered by eHopper is another powerful feature. It helps users prevent stock shortages by allowing them to view the stock totals of their products across their stores. They can easily update their stock totals every time new inventory comes in from their suppliers. Also, through its Store Transfer functionality, users will be able to control the movement of their products from one store to another by allowing them to identify the needed stock for each store.

Its inventory management feature helps users adjust their stock when some of their products or items are damaged, lost, or stolen. The POS software enables them to quickly record items that are damaged, lost, or stolen in a specific store. They can replace their stock by allowing them to specify the vendor they want to receive new stock from.

Overview of eHopper Features

  • Order Management
  • Save and Reopen Orders
  • Access Previous Orders
  • Void Orders and Process Refunds
  • Order Types
  • Manage Order Status
  • All-in-One Order View
  • Order Tracking
  • External Payments
  • Use Existing Cash Processor
  • Manage Cash Payments
  • Credit and Debit Card Payments
  • Poynt Smart Terminal Integration
  • Mobile and Contactless Payments
  • Process Payments Offline
  • Print or Email Receipts
  • EBT Card
  • Split Payments
  • Tax Management
  • Tip Management
  • Payin and Payouts
  • Open/Close Register
  • Discounts and Loyalty
  • Cash Management
  • Inventory Management
  • View Current Stock Totals
  • Update Stock Totals
  • Store Transfer
  • Inventory Adjustment
  • Menu Builder
  • Vendor Management
  • Product Management
  • Modifiers
  • Inventory Matrix
  • Serial Items
  • Reports
  • Employee Management
  • Multi-Store
  • POS Hardware
  • Customer Management

eHopper Position In Our Categories

Because businesses have their own business demands, it is only rational that they abstain from picking an all-encompassing, ”best” software system. Having said that, it is troublesome to try to discover such a software product even among widely used software products. The best step to do would be to make a list of the several essential factors that require analysis like key features, budget, skill capability of staff members, organizational size, etc. After which, you should double down on your product research through and through. Go over these eHopper evaluations and look into the other software products in your shortlist in detail. Such all-encompassing product investigation guarantees you weed out mismatched apps and choose the one which meets all the aspects you require business requires to achieve growth.

Position of eHopper in our main categories:

TOP 500

eHopper is one of the top 500 Sales Software products

eHopper is also listed in the following subcategories:

Companies have unique wants and requirements and no software solution can be ideal in such a situation. It is pointless to try to find a perfect out-of-the-box software system that meets all your business needs. The intelligent thing to do would be to modify the system for your unique needs, employee skill levels, finances, and other aspects. For these reasons, do not hurry and invest in well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your research, look into each short-listed system in detail, read a few eHopper POS Software reviews, call the maker for clarifications, and finally select the product that offers what you require.

How Much Does eHopper Cost?

eHopper Pricing Plans:

Free Trial

eHopper Essential Package

Free

eHopper Freedom Package

$39.99/mo./register

eHopper offers two enterprisepricing plans for small retail and consumer businesses. There is a free plan, and an additional paid plan which is calculated based on the number of cash registers you want for your stores. Here are the details:

 eHopper Essential Package

  • $0.00
  • License Free
  • Limited to 1 Register
  • Works on Android tablets, iPad and Windows PC
  • Point of Sale
  • Order Tracking
  • Inventory Management
  • Customer Management
  • Tip Management
  • Modifier Management
  • Include/Exclude Taxes
  • Assign Taxes to Products
  • Include Tax in Product Price
  • Full/Split Payment
  • Print/Email Receipts
  • Reporting
  • Online Documentation
  • Use Your Own Device or Purchase a New Hardware
  • Merchant services integration (Credit/Debit) with A1 Charge

 eHopper Freedom Package

  • $39.99/mo./register
  • License Free
  • Unlimited Registers
  • Works on Android tablets, iPad, and Windows PC
  • Point of Sale
  • Order Tracking
  • Inventory Management
  • Customer Management
  • Tip Management
  • Modifier Management
  • Include/Exclude Taxes
  • Assign Taxes to Products
  • Include Tax in Product Price
  • Full/Split Payment
  • Print/Email Receipts
  • Reporting
  • Online Documentation
  • Use Your Own Device or Purchase a New Hardware
  • Merchant services integration with A1 Charge or your own
  • EBT
  • Use eHopper on Poynt Terminal
  • Clock in/Clock Out
  • Menu Builder
  • Inventory Matrix
  • Inventory Adjustments
  • Store Transfer
  • Purchase Order Receiving
  • Puerto Rico Control #
  • QuickBooks Integration
  • Email Support
  • Implementation & Training
  • Phone & Chat support – 7 days a week

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 2

We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and eHopper reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with eHopper. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are eHopper pricing details?

eHopper Pricing Plans:

Free Trial

eHopper Essential Package

Free

eHopper Freedom Package

$39.99/mo./register

eHopper offers two enterprisepricing plans for small retail and consumer businesses. There is a free plan, and an additional paid plan which is calculated based on the number of cash registers you want for your stores. Here are the details:

 eHopper Essential Package

  • $0.00
  • License Free
  • Limited to 1 Register
  • Works on Android tablets, iPad and Windows PC
  • Point of Sale
  • Order Tracking
  • Inventory Management
  • Customer Management
  • Tip Management
  • Modifier Management
  • Include/Exclude Taxes
  • Assign Taxes to Products
  • Include Tax in Product Price
  • Full/Split Payment
  • Print/Email Receipts
  • Reporting
  • Online Documentation
  • Use Your Own Device or Purchase a New Hardware
  • Merchant services integration (Credit/Debit) with A1 Charge

 eHopper Freedom Package

  • $39.99/mo./register
  • License Free
  • Unlimited Registers
  • Works on Android tablets, iPad, and Windows PC
  • Point of Sale
  • Order Tracking
  • Inventory Management
  • Customer Management
  • Tip Management
  • Modifier Management
  • Include/Exclude Taxes
  • Assign Taxes to Products
  • Include Tax in Product Price
  • Full/Split Payment
  • Print/Email Receipts
  • Reporting
  • Online Documentation
  • Use Your Own Device or Purchase a New Hardware
  • Merchant services integration with A1 Charge or your own
  • EBT
  • Use eHopper on Poynt Terminal
  • Clock in/Clock Out
  • Menu Builder
  • Inventory Matrix
  • Inventory Adjustments
  • Store Transfer
  • Purchase Order Receiving
  • Puerto Rico Control #
  • QuickBooks Integration
  • Email Support
  • Implementation & Training
  • Phone & Chat support – 7 days a week

What integrations are available for eHopper?

eHopper supports integration with QuickBooks Online and Poynt Smart Terminal POS System. It can also be connected with third-party or external payment gateway, payment processors, and merchant services.

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Reviewed By Louie Andre
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