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Erply Review

Erply
Our score: 8.6 User satisfaction: 92%

What is Erply?

Erply is one of the leading web-based retail systems that has been created with the intent to offer proprietors everything they need to manage their businesses. It is an inexpensive, stable, and easy-to-use software solution. At the same time, it is an iPad-oriented and cloud-based point of sale and inventory management software that enables the retailers to focus on multi-store operations.

The software comes with a powerful API, a key tool that offers the retailers the freedom to integrate existing systems to achieve a centralized management. Also, Erply features numerous POS apps and lists the systems that the users can integrate. Currently, Erply is boasting of over 100,000 users. Though 70% of its users are based in the United States, Erply’s customer reach is spread worldwide, and suits businesses from all scales and industries.

Overview of Erply Benefits

Erply offers an effective point of sale cloud hybrid system where you can run your POS system both offline and online. That way, data is auto-synced once reconnected, and the business will not lose data or lag behind in terms of capturing the transactions that took place when the system was offline.

At the same time, it offers a speedy product lookup; the user can query products by code or name, scan barcodes, or select a product from the inventory list and add it to the transactions. This saves the time and effort of looking for a specific product. Additionally, Erply is mobile friendly and customers can access all the products they need using Android and iPhone apps on mobile devices as well as an iPad.

Erply features a real-time data option that lets you view registers totals with breakdown of payment type at the POS. Additionally, the Erply offers secure payment processing X-reports by electronic signature capture, card type, and PIN debit.

Erply offers shipping integration which helps you to ship products to your clients via FedEx and UPS. The Erply’s shipping module keeps in touch with shipping carriers to get shipping quotes, apply for a shipping method, and print out the necessary shipping labels. Also, your clients receipt prints with tracking details are saved to the Erply backend for easy lookup.

When it comes to reporting, Erply enables you to view sales reports by product, day, customer, and more. Also, it has a comparison feature that enables you to compare reports produced in different periods. With that, you can easily know your lowest times, and make a foolproof strategy to increase traffic.

Erply is hosted software and it is managed and supported by certified engineers. Therefore, Erply installation is no longer a difficult learning process and costly in terms of money and time.

Overview of Erply Features

  • Supplier database
  • Reorder & restock levels
  • Purchase order creation
  • Purchase order receiving
  • Stock replenishment report
  • Purchasing report
  • Time-clock and Payroll report
  • Commission disbursements & Sales quotas
  • Custom Barcodes & Shelf tags
  • Intuitive Dashboard
  • Cloud hybrid system
  • Suspend sale
  • Void/return
  • Speedy product lookup
  • Real time X-report
  • Integrated payments
  • Mobile selling
  • Mix & match hardware
  • Shipping integration
  • Sales reports
  • Comparison reports
  • Use group rights
  • User rights
  • Customer database
  • Sales history
  • Electronic signature storage
  • Store credit
  • Gift cards
  • Loyalty programs
  • Day openings & closings
  • Email capability
  • Facebook/Twitter capture
  • Custom barcodes
  • Intuitive dashboards

What Problems Will Erply Solve?

1) Erply customer information portal helps you to serve your customers better. You can instantly view a customer’s purchase history, store credit, reward points, notes, and contact details. The system is also able to record each customer’s sales history, allowing store owners to keep track of frequent purchases to send customers recommendations, coupons, promotions, discounts, or other specials and take note.

2) Erply’s timeclock helps the company to keep track of employee scheduling and payroll processing. Setup employee clock-in/out times with an assigned ID and password based on store and time period. It is possible to view the hours a staff member worked and the sales they’ve generated right on the POS dashboard. It also enables employees to see their schedule right in the system. Now it’s easy to manage payroll and commissions.

3) X/Z Reports provides you with a snapshot of your day’s transactions, your beginning and end of day’s sales, and the aggregate of your register count until they are reset. See payment types, open and close times, and the expected amounts in till.

4) With Erply, you can have all your customers email addresses together in one place allowing for the sending of documents like receipts, quotes, or promotions. Additionally, request feedback from customers after purchase on product recommendations and/or improvement in management.

Erply Position In Our Categories

Knowing that businesses have distinct business-related requirements, it is reasonable that they steer clear of adopting a one-size-fits-all, “perfect” software system. Nonetheless, it is hard to discover such a software product even among sought-after software products. The efficient thing to do would be to tabulate the several significant factors that call for a consideration such as key features, packages, technical skill aptitude of the users, company size, etc. Thereafter, you should perform your product research exhaustively. Read some Erply evaluations and check out the other software options in your list more closely. Such well-rounded research ascertain you keep away from unsuitable apps and pay for the system that provides all the tools you require company requires.

Position of Erply in our main categories:

TOP 100

Erply is one of the top 100 Sales Software products

Erply is also listed in the following subcategories:

It's crucial to keep in mind that virtually no service in the POS Software category will be a perfect solution that can fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few Erply POS Software reviews first as some solutions might perform well exclusively in a really narrow set of applications or be designed with a really specific type of industry in mind. Others may work with an intention of being simple and intuitive and therefore lack complex features welcomed by more experienced users. You can also come across services that cater to a broad group of users and offer a powerful feature set, however that in most cases comes at a more expensive price of such a software. Ensure you're aware of your needs so that you buy a software that provides exactly the elements you look for.

How Much Does Erply Cost?

Erply Pricing Plans:

Free Trial

Standard

$200/month/location

Pro

$350/month/location

Enterprise

By quote

Erply offers several SMB and enterprise pricing packages to choose from. Here are the details:

Standard – $200/month/location

  • 1 hour training
  • Online tickets
  • Knowledge base
  • EMV payments

Pro – $350/month/location

  • Knowledge base
  • EMV payments
  • 1 hour Training
  • Online tickets
  • Phone Support
  • Data Conversion
  • Priority Online Tickets
  • REST API (1000 calls/hour)

Enterprise – by quote

  • Online tickets
  • Phone Support
  • Data Conversion
  • Priority Online Tickets
  • REST API (1000 calls/hour)
  • Knowledge base
  • EMV payments
  • 1 hour Training
  • Elite support
  • Enterprise Elite Onboarding
  • Multiple sandboxes
  • REST API (Custom calls/hour)
  • Dedicated Customer Success Manager
  • Uptime SLAs

User Satisfaction

Positive Social Media Mentions 26
Negative Social Media Mentions 4

We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Erply reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Erply. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Erply Comparisons

Erply user reviews

Beautiful interface but could still be improved

Read full review >
Bryon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.10.2019 Company Size: Industry: Graphic Design

A reliable POS with integrated inventory management and a stable uptime

Read full review >
Ernestine
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.09.2019 Company Size: Industry: Arts and Crafts

A reliable POS with integrated inventory management and a stable uptime

Read full review >
Sophie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2019 Company Size: Industry: Chemicals

Definitely worth a try

Read full review >
Frederic
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2019 Company Size: Industry: Other

Great for management-level tasks

Read full review >
Maria
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.08.2019 Company Size: Industry: Luxury Goods & Jewelry

What are Erply pricing details?

Erply Pricing Plans:

Free Trial

Standard

$200/month/location

Pro

$350/month/location

Enterprise

By quote

Erply offers several SMB and enterprise pricing packages to choose from. Here are the details:

Standard – $200/month/location

  • 1 hour training
  • Online tickets
  • Knowledge base
  • EMV payments

Pro – $350/month/location

  • Knowledge base
  • EMV payments
  • 1 hour Training
  • Online tickets
  • Phone Support
  • Data Conversion
  • Priority Online Tickets
  • REST API (1000 calls/hour)

Enterprise – by quote

  • Online tickets
  • Phone Support
  • Data Conversion
  • Priority Online Tickets
  • REST API (1000 calls/hour)
  • Knowledge base
  • EMV payments
  • 1 hour Training
  • Elite support
  • Enterprise Elite Onboarding
  • Multiple sandboxes
  • REST API (Custom calls/hour)
  • Dedicated Customer Success Manager
  • Uptime SLAs

What integrations are available for Erply?

Erply integrates with the following business systems and applications:

  • PayPal
  • Prestashop
  • Shopify
  • Magento
  • QuickBooks
  • WordPress
  • Netvisor
  • Netsuite

Erply can be integrated with any other platform through its open API.

Erply average rating:

Average score
4.1/5 (5 user reviews)
4/5

Overall impression

5/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Frederic

PROS: There are so many things I like about this software, foremost of which is how easy it is to download, set up, and implement. The quick product lookup and Retail CRM are two features that have really made our process just flow much more smoothly, resulting in better interactions with our customers. I also really appreciate the comparison feature that it uses when creating reports. What it does is allow me to compare reports from different times in the life of my business, so I don't just make sales reports, I can also come up with plans on how to improve it moving forward. Finally, their customer sup[port is really great. They've alsways been able to provide me with a speedy resolution to any issues I encounter, no matter how simple those issues may be.

CONS: I really think that more people should use this tool. I guess if there was something to dislike about it, it is the fact that it may be a little overloaded with features if all your business is looking for is a simple POS.

Reviewed 5 months ago

Read full review >

The least favorable review

Sophie

PROS: ERPLY has never failed us in the four years that we have been using it. Although there had been downtimes, the vendor was quick to resolve them that they never really affected us negatively. Other than that, ERPLY has been magnificent in providing us with unparalleled visibility across our business chain in terms of sales and inventory.

CONS: There are three things that we struggle with when it comes to ERPLY: the e-commerce integration, the payment processor connection, and the fact that the solution does not include the metrics that we need.

Reviewed 5 months ago

Read full review >

More reviews from 5 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Beautiful interface but could still be improved

Read full review >
Bryon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.10.2019 Company Size: Industry: Graphic Design

PROS: What really impressed me about this tool is the fact that it is so user-friendly and makes organizing tasks and processes easy as well. It's designed in such a way that I could clearly tell where I am in the transaction process, which of course leads to smoother interactions with customers. Each function is also color-coded, so even the less tech-savvy of us here in the company could easily tell which is which. The process of making price adjustments as well as cashing in and out was also exceptionally easy.

CONS: One thing I think they could really improve on is with regards to the visual elements of the tool. The interface could be a little wider since I could clearly see a lot of unused space even when I was using this tool on a large monitor. Having a bigger monitor wasn't any help with custom buttons either; I still found them difficult to read at a glance. Another thing I had trouble adjusting to at first was how items that have just been scanned appear at the top rather than the bottom.

What do you think about this review? Great Poor

A reliable POS with integrated inventory management and a stable uptime

Read full review >
Ernestine
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.09.2019 Company Size: Industry: Arts and Crafts

PROS: ERPLY has multiple features that our previous solution does not have, making it an enjoyable solution for us. With it, we can scan goods directly from the home page, which enables us to have faster transactions. It also helps that the software supports the bulk application of a discount to purchases and that it can accept percentage and dollar discounts. We are also enjoying the option to charge purchases wholly to a card or to make them full cash transactions only. As such, we can be sure that there is no mistake in calculations.

CONS: ERPLY's interface is not as user-friendly as we wish it to be. It does not support scrolling so we have to minimize the page view to see all buttons. Though that solves the problem, it also makes the text, numbers, and other things less readable. If the software designer can solve this quirk, it would be beneficial not just to us but to all users. Additionally, the use of the POS system's coupon feature still escapes our understanding and it would be nice if they can help us utilize this.

What do you think about this review? Great Poor

A reliable POS with integrated inventory management and a stable uptime

Read full review >
Sophie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2019 Company Size: Industry: Chemicals

PROS: ERPLY has never failed us in the four years that we have been using it. Although there had been downtimes, the vendor was quick to resolve them that they never really affected us negatively. Other than that, ERPLY has been magnificent in providing us with unparalleled visibility across our business chain in terms of sales and inventory.

CONS: There are three things that we struggle with when it comes to ERPLY: the e-commerce integration, the payment processor connection, and the fact that the solution does not include the metrics that we need.

What do you think about this review? Great Poor

Definitely worth a try

Read full review >
Frederic
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2019 Company Size: Industry: Other

PROS: There are so many things I like about this software, foremost of which is how easy it is to download, set up, and implement. The quick product lookup and Retail CRM are two features that have really made our process just flow much more smoothly, resulting in better interactions with our customers. I also really appreciate the comparison feature that it uses when creating reports. What it does is allow me to compare reports from different times in the life of my business, so I don't just make sales reports, I can also come up with plans on how to improve it moving forward. Finally, their customer sup[port is really great. They've alsways been able to provide me with a speedy resolution to any issues I encounter, no matter how simple those issues may be.

CONS: I really think that more people should use this tool. I guess if there was something to dislike about it, it is the fact that it may be a little overloaded with features if all your business is looking for is a simple POS.

What do you think about this review? Great Poor

Great for management-level tasks

Read full review >
Maria
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.08.2019 Company Size: Industry: Luxury Goods & Jewelry

PROS: If you're part of management, I think that this tool is going to be good for you. I found it to be really easy to grasp and use; there isn't much of a learning curve to grapple with.

CONS: I really with that this tool was a lot more stable, because it really is slowing down sales whenever it crashes. If they get this fixed I would definitely be really thankful.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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