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QuickBooks POS Review

QuickBooks POS
Our score: 8.8 User satisfaction: 88%

What is QuickBooks POS?

QuickBooks POS is a powerful platform that enables users to follow sales, customers and inventory effectively and quickly. Available in two versions, the Basic and the Pro, QuickBooks Point of Sale is created to bolster businesses’ customer service and meet their needs. It follows the customer’s information and comes with a variety of features to keep improve customer loyalty and retention and encourage repeat sales. These features include tracking their past purchases so you know what brands and products they prefer to buy.

Overview of QuickBooks POS Benefits

QuickBooks Point of Sale can be deployed as an online-based service, on premise, and mobile point-of-sale solutions. Designed for small, medium, and large businesses, QuickBooks POS lets you accept payment via credit cards. Other functionalities include inventory management, customer management, etc. Additional hardware are available, includings bar-code scanners and receipt printers to use with the POS software.

QuickBooks Point of Sale simplifies basic daily tasks, thanks to its user-friendly interface that doesn’t present a steep learning curve. The platform automatically updates your inventory without you putting information manually. While many POS options lose you time with credit card payments, QuickBooks POS actually speeds up the process with just a click.

Support is a huge boost for QuickBooks POS. The system comes with a very extensive FAQs section. In case the FAQs don’t have the answer to your issue, you can count on their phone support to assist you with your concern. Their online videos provide you with a brief overview of the product and let you interact with the software before purchasing it.

Overview of QuickBooks POS Features

  • Bar Code Scanning
  • Credit Card Processing
  • Customer History
  • Discounts
  • Exchanges
  • Gift Cards
  • Layaways & Quotes
  • Price Lookup
  • Print Reciepts
  • Receipt Notes
  • Refunds/Returns
  • Back Orders
  • Customer Orders
  • Inventory Classification
  • Inventory Forecasting
  • Inventory Matrix
  • Inventory Reorder Alerts
  • Inventory Transfers
  • Kit Assembly
  • Multiple Stores/Inventories
  • Photo Image
  • Price Tag Customization
  • Customer Information Database
  • Label Printing
  • Loyalty Rewards Program
  • Purchase History
  • Salesperson History
  • Standard Discounts

QuickBooks POS Position In Our Categories

Bearing in mind companies have particular business-related requirements, it is logical that they avoid purchasing an all-encompassing, ideal system. At any rate, it is difficult to pinpoint such an app even among widely used software systems. The clever thing to undertake would be to set down the various significant factors that entail analysis including essential features, packages, skill competence of staff members, organizational size, etc. Next, you must conduct your product research fully. Read some QuickBooks POS evaluations and scrutinize each of the solutions in your shortlist more closely. Such comprehensive research guarantee you circumvent mismatched applications and pay for the system which provides all the function you require company requires to achieve growth.

Position of QuickBooks POS in our main categories:

TOP 100

QuickBooks POS is one of the top 100 Sales Software products

QuickBooks POS is also listed in the following subcategories:

It is essential to note that almost no software in the POS Software category is going to be an ideal solution able to fulfill all the requirements of various company types, sizes and industries. It may be a good idea to read a few QuickBooks POS POS Software reviews first as specific software might dominate exclusively in a very narrow group of applications or be prepared with a very specific type of industry in mind. Others can work with an idea of being simple and intuitive and therefore lack complex functionalities desired by more experienced users. You can also find software that focus on a large group of customers and provide a powerful feature toolbox, but that frequently comes at a more expensive cost of such a software. Be certain that you're aware of your requirements so that you select a software that provides specifically the features you look for.

How Much Does QuickBooks POS Cost?

QuickBooks POS Pricing Plans:

Free Trial

Basic

$1,200

Pro

$1,700

Multi-Store

$1,900

There are three one-time purchase plans offered with starting prices and free trial. POS hardware is sold separately.

Basic – $1,200

  • Ring sales
  • Take payments
  • Track customer data
  • Basic reporting
  • Integrate with QuickBooks Desktop financial software

Pro – $1,700

  • Ring sales
  • Take payments
  • Manage inventory
  • Track customer data
  • Basic reporting
  • Integrates with QuickBooks Desktop financial software
  • Manage employees and payroll
  • Offer layaway and gift cards
  • Rewards & loyalty programs
  • Advanced reporting

Multi-Store – $1,900

  • Ring sales
  • Take payments
  • Manage inventory
  • Track customer data
  • Basic reporting
  • Integrates with QuickBooks Desktop financial software
  • Manage employees and payroll
  • Offer layaway and gift cards
  • Rewards and loyalty program
  • Advanced reporting
  • Manage multiple stores
  • Track and transfer inventory
  • Advanced sales and inventory reporting between stores

User Satisfaction

Positive Social Media Mentions 67
Negative Social Media Mentions 10

We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and QuickBooks POS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with QuickBooks POS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Mac

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Useful QuickBooks POS Resources

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QuickBooks POS Comparisons

QuickBooks POS user reviews

A sensible POS that helps us make and save money

Read full review >
Marcus
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 22.11.2019 Company Size: 1-10 Employees Industry: Printing

QuickBooks POS systematized our store management and utility payments

Read full review >
Omer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.11.2019 Company Size: Industry: Museums and Institutions

A wonderful POS for small-sized enterprises

Read full review >
Antone
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.11.2019 Company Size: More than 100 Employees Industry: N/A

QuickBooks POS is a stellar solution for small enterprises

Read full review >
Tristian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.11.2019 Company Size: More than 100 Employees Industry: Publishing

Made our payroll more accurate

Read full review >
Sophia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 11.11.2019 Company Size: 1-10 Employees Industry: N/A

What are QuickBooks POS pricing details?

QuickBooks POS Pricing Plans:

Free Trial

Basic

$1,200

Pro

$1,700

Multi-Store

$1,900

There are three one-time purchase plans offered with starting prices and free trial. POS hardware is sold separately.

Basic – $1,200

  • Ring sales
  • Take payments
  • Track customer data
  • Basic reporting
  • Integrate with QuickBooks Desktop financial software

Pro – $1,700

  • Ring sales
  • Take payments
  • Manage inventory
  • Track customer data
  • Basic reporting
  • Integrates with QuickBooks Desktop financial software
  • Manage employees and payroll
  • Offer layaway and gift cards
  • Rewards & loyalty programs
  • Advanced reporting

Multi-Store – $1,900

  • Ring sales
  • Take payments
  • Manage inventory
  • Track customer data
  • Basic reporting
  • Integrates with QuickBooks Desktop financial software
  • Manage employees and payroll
  • Offer layaway and gift cards
  • Rewards and loyalty program
  • Advanced reporting
  • Manage multiple stores
  • Track and transfer inventory
  • Advanced sales and inventory reporting between stores

What integrations are available for QuickBooks POS?

QuickBooks POS integrates with the following business systems and applications:

  • AccuPOS
  • Revel
  • Vend POS
  • Bindo POS
  • Woocommerce
  • QB Accounting
  • Magento
  • QuickBooks Online

QuickBooks POS average rating:

Average score
4.1/5 (12 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jeff

PROS: Critical retail data is centralized, organized and can easily be processed. I can track best-sellers and low-sellers, pinpoint with laser-focused which outlets are bringing in the moolah and otherwise. I can identify item stockouts way in advance, which is useful in prepping up for the peak season. QB POS gives me that level of visibility where I can pick an item in our store and know how it's faring in terms of sales and stocks.

CONS: QB POS is an out-of-the-box system, so I couldn't do much with customizations. I didn't need many reconfigurations, but I thought if I did, that'll be quite an issue.

Reviewed 7 months ago

Read full review >

The least favorable review

Sophia

PROS: QuickBooksPOS is simple and easy to use. It makes our payroll processing more accurate. We use it to manage everything in the business that involves payment.

CONS: Yes, the software is easy to use, but I don’t like that some of its aspects are scattered and seem complicated. Just wish they are intact.

Reviewed 4 months ago

Read full review >

More reviews from 12 actual users:

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  • Most negative

A sensible POS that helps us make and save money

Read full review >
Marcus
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 22.11.2019 Company Size: 1-10 Employees Industry: Printing

PROS: QuickBooks POS is a software that has a plethora of functionalities. It has met our needs with regard to reporting about our sellable products, profitable business hours, and best performing employees.

CONS: Our business has multiple locations and managing inventory in this regard is a hassle because QuickBooks POS only allows headquarters-based users to input new items into the system.

What do you think about this review? Great Poor

QuickBooks POS systematized our store management and utility payments

Read full review >
Omer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.11.2019 Company Size: Industry: Museums and Institutions

PROS: QuickBooks stays true to its word of being an all-around solution. Apart from supporting large volumes of data from our inventory, vendor records, billing data, and more, the software is always quick to respond to clicks and inputs. One feature of QuickBooks POS that I enjoy greatly is its ability to prevent users from creating inaccurate records. That is because every time a possible discrepancy is entered into the system, the application alerts users and helps them rectify the issue.

CONS: Despite being responsive software, QuickBooks POS does crash often. It even freezes our servers if we are unable to install the latest updates even for a day. Aside from that, QuickBooks POS has been a challenge to integrate with our preferred e-commerce sites. And even though there are applications that can help us resolve this, they would set us back half a thousand per month in additional expenses.

What do you think about this review? Great Poor

A wonderful POS for small-sized enterprises

Read full review >
Antone
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: QuickBooks POS is a well-known name in the POS market and is one of the most sought-after products because of its wide array of tools and features. Our clothing shop has benefited from its host capabilities, especially from the inventory manager and the invoicing tool.

CONS: How the software lags when the item count hits 10,000 frustrating even though I have a powerful computer.

What do you think about this review? Great Poor

QuickBooks POS is a stellar solution for small enterprises

Read full review >
Tristian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.11.2019 Company Size: More than 100 Employees Industry: Publishing

PROS: The best things about QuickBooks POS, for me, are its ease of use and intuitive interface. This is very helpful because I am not what you would call a techie and yet I am able to use the software to the fullest.

CONS: At the moment, there is not a thing that I dislike about QuickBooks POS. This is mainly because I have not fully explored the capabilities of the system so my stand on this may change as I discover more of its functionalities and quirks.

What do you think about this review? Great Poor

Made our payroll more accurate

Read full review >
Sophia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 11.11.2019 Company Size: 1-10 Employees Industry: N/A

PROS: QuickBooksPOS is simple and easy to use. It makes our payroll processing more accurate. We use it to manage everything in the business that involves payment.

CONS: Yes, the software is easy to use, but I don’t like that some of its aspects are scattered and seem complicated. Just wish they are intact.

What do you think about this review? Great Poor

QuickBooksPOS boosts productivity

Read full review >
Kaden
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 30.10.2019 Company Size: Industry: Consumer Goods

PROS: QuickBooksPOS makes searching for customers and their data much easier. Their phone numbers, locations, email addresses, and other information can be accessed with a single click. Now, my customers don’t need to wait longer to pull up their accounts in the system before we take their orders or assist them.

CONS: The system suddenly crashes for an unknown reason. It sometimes happens when I am printing invoices or helping a customer. Please do something to fix this.

What do you think about this review? Great Poor

Gives me more insights into our daily business

Read full review >
Pearline
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: More than 100 Employees Industry: Others

PROS: We're better able to reconcile payments, sales, accounting and purchases using a central system. This results in substantial cost reduction, making my accountant happy. We're using QuickBooks, so having a native POS is the natural choice for us. Everything runs smoothly, such as credit card payments, tracking customer rewards and managing sales. We can also see data in real time, which is useful for spur-of-the-moment decisions. I'd say our cash flow is healthier and our bottom line is more promising now.

CONS: We have native integration, everything works well. I can't think of an issue.

What do you think about this review? Great Poor

QuickBooksPOS helps manage my business

Read full review >
Brandt
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2019 Company Size: 1-10 Employees Industry: Professional Training & Coaching

PROS: QuickBooksPOS is user-friendly. It is also easy to use and understand. It comes with a variety of features and tools that help me manage my business.

CONS: There is nothing I don’t like about QuickBooksPOS. It does its job well, so I think it’s fair enough to say that it’s good software.

What do you think about this review? Great Poor

A sophisticated yet easy-to-use POS

Read full review >
Dalton
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: The standout feature of QuickBooks POS is its user-friendliness. Because of this, even people who have no in-depth technical knowledge can utilize it. The software makes it easy for all users to manage items, orders, and customer requests as well. And best of all, it synchronizes the data of all store locations without hiccups.

CONS: Like other people, I have experienced crashes with QuickBooks POS. It is also frustrating that I cannot switch between various configurations while keeping open a tab I am currently working on. For example, I have to close the window where I am modifying an item in the inventory before I can review and approve a purchase order.

What do you think about this review? Great Poor

Easy and reliable POS

Read full review >
Okey
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: It helps me appreciate POS and practice diligence in our transactions. The system makes our sales process more transparent. I get to see the money flow with clarity, so spotting discrepancies and variances are easy. My staff knows this, so, without nagging them about delivering honest work, the system does that for me. Indirectly, it does promote a smoother relationship between management and staff, where everything is data-driven and, so, objective.

CONS: Vendor support is lacking or at least it could be more receptive. I have had glitches on a weekend, and getting hold of customer service was difficult. It seems the support team follows regular business hours, which shouldn't be.

What do you think about this review? Great Poor

Capture essential customer data

Read full review >
Angeline
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I'm able to capture customer details and organize them for CRM. The POS not only makes transactions easier and more accurate, but it also helps me build up critical information for marketing and long-term business planning. I can also manage inventory better, we have ingredient-level visibility, which is awesome when you deal with hard-to-find items. By anticipating stockouts, we can place orders in advance and ensure supply.

CONS: Updates need to be more regular. The system can get old over time and clunky at best. Load time starts to slow a few months into use.

What do you think about this review? Great Poor

Gain insights off your data

Read full review >
Jeff
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.07.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Critical retail data is centralized, organized and can easily be processed. I can track best-sellers and low-sellers, pinpoint with laser-focused which outlets are bringing in the moolah and otherwise. I can identify item stockouts way in advance, which is useful in prepping up for the peak season. QB POS gives me that level of visibility where I can pick an item in our store and know how it's faring in terms of sales and stocks.

CONS: QB POS is an out-of-the-box system, so I couldn't do much with customizations. I didn't need many reconfigurations, but I thought if I did, that'll be quite an issue.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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