Firmex Review

Our score: 9.1 User satisfaction: 100%

What is Firmex?

Firmex Virtual Data Room is a secure document sharing platform with over 15,000 data rooms available per year, servicing over 4200 customers across 80 countries. Its customers value the simplicity of setting up the software and the close support that they receive from the team, who are present from start to finish to help with any concerns. Its platform is quick and easy to use, with an implemented drag-and-drop system enabling users to finish their tasks quickly.

It is one of the most widely used and known data room services in the world because of these features and more. Firmex makes it a point to provide safe, secure storage and sharing for the millions of documents it stores for its clients. This trust has enabled rapid growth for the service, enough for them to receive recognition in the Deloitte Fast 50 and Fast 500 Awards. 

Overview of Firmex Benefits

Here are the major benefits when using Firmex Virtual Data Room:

Value and Versatility

Firmex Virtual Data Room offers you the chance to be in control of your subscription. Whether you use the platform sparingly or you are an ‘unlimited use’ type of person, your subscription is transparent and there are no hidden fees of any kind, guaranteed.


Firmex is straightforward in assisting you and your team in getting your virtual data room up and running. They will also help your team get familiar with the app and the different features available, which helps give you more time to focus on the more important things.

Expert Support, from Start to Close

Firmex’ in-house experts are ready to provide service from start to finish and beyond. With a wealth of experience ranging from different services, the team will be supporting you 24/7 all year round.

Quick Drag-and-Drop Implementation

The platform is easy and quick to use, thanks to the auto-indexing feature, which makes it quicker for you to find files and documents. The program is also bulk-upload enabled, letting you easily upload multiple documents in a single go.

Manage Users and Groups Quickly

Add users and create group-level permissions so that everything is ready from the get-go. You can also use ‘View As’ to check on things even before everyone enters the data room and checks or downloads your files.

Dashboards and Reporting

User and document activity are monitored within the platform so that you know only assigned users look into documents they are assigned with, giving other documents the privacy they deserve. Know which users have logged on, what documents they have accessed, and their usage of the information.

DRM-Controlled Documents

Secure your documents per team member by creating watermarks and restricting viewing, saving, and printing. Lock documents for a specific user or computer, or create expiring passes to documents remotely.

Overview of Firmex Features

  • Fast, assisted data room preparation
  • Unmatched upload speed for any file type
  • User-friendly
  • Guaranteed productivity
  • Quick set-up capable
  • Guaranteed secure storage
  • International security compliance
  • Easy correspondence
  • Mobile device-friendly
  • Upload files on the go

What Problems Will Firmex Solve?

Problem #1: Managing different permissions is tedious

Setting up rules and permission in Firmex Virtual Data Room is easy. Adding users and setting group-level permissions are streamlined. You can also verify what the users can see before getting in the data room by using the “View As” feature.

Problem #2: Setting up a virtual data room is complex

Getting a live data room up is done in minutes with Firmex Virtual Data Room. From one-on-one training to due diligence checklists, its client services team will help you prepare your project and get everything set up correctly the first time to minimize errors and reduce disruptions to your users.

Problem #3: Unauthorized use of official or copyrighted documents

The platform gives you control over your documents. In addition to restricting who can view the documents, you can lock the documents to a specific computer to make sure not just anybody can access them. You can also set access to expire remotely. Watermarks can be applied to documents as well.

Firmex Position In Our Categories

Knowing that businesses have distinctive business-related requirements, it is only rational that they abstain from choosing an all-in-one, “perfect” software solution. Nevertheless, it is almost impossible to try to find such a software solution even among well-known software systems. The best thing to do is to set down the several essential factors that necessitate investigation like major features, plans, technical skill capability of staff, business size, etc. Then, you must follow through the research through and through. Browse over these Firmex evaluations and scrutinize the other applications in your list in detail. Such comprehensive research can make sure you stay away from unfit apps and choose the system which provides all the function your business requires.

Position of Firmex in our main categories:

TOP 10

Firmex is one of the top 10 Virtual Data Room Software products

If you are interested in Firmex it may also be sensible to examine other subcategories of Virtual Data Room Software gathered in our database of B2B software reviews.

It is important to note that hardly any software in the Virtual Data Room Software category is a perfect solution that can meet all the goals of different business types, sizes and industries. It may be a good idea to read a few Firmex Virtual Data Room Software reviews first as certain software may dominate just in a very small set of applications or be prepared with a really specific industry in mind. Others may function with a goal of being easy and intuitive and therefore lack advanced functionalities needed by more experienced users. There are also services that focus on a large group of customers and give you a rich feature base, however this frequently comes at a more significant cost of such a software. Ensure you're aware of your needs so that you purchase a service that has exactly the features you look for.

How Much Does Firmex Cost?

Firmex Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Firmex’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 18
Negative Social Media Mentions 0

We realize that when you make a decision to buy Virtual Data Room Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Firmex reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Firmex. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English
  • French

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Top Competitors To Firmex By Price

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What are Firmex pricing details?

Firmex Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Firmex’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Firmex?

Firmex Virtual Data Room is a fully featured user storage solution that enables sharing of data, whatever size they are. Users can upload PDF, LIDAR, .idb, .cdr, or .mov and other media format files for other known users and team members to review. Pull up or upload files through the Cloud from absolutely any location in the world. They are compliant with international security certifications, with storage locations located in Canada, the US, and the European Union.


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Reviewed By Louie Andre
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