Fleetsmith Review

PROS: This made everything easier -- from setting up, configuring, and deploying the app. It's user-friendly, beginner-friendly, and really straightforward.

CONS: Some features that I saw in its competitors are not available in Fleetsmith. They should probably improve the overall user experience by minor adjustments in the app's navigation.

PROS: Some great things about Fleetsmith: (1) easy setup of DEP because of the provided instructions; (2) SOC2 compliance; (3) good archiving features; (4) easy adding of new apps; (5) awesome customer service; (6) cool, intuitive interface; and (7) an overall intuitive and robust app!

CONS: The user account control can be improved.

PROS: Fleetsmith has really cool features! It made our jobs easier. It's become easier to configure our apps. We don't even have to hire IT experts anymore because this app is really user-friendly.

CONS: Adding other devices that are not in the catalog is complicated.

PROS: Fleetsmith's strengths are its user-friendly interface and its reliable support services!

CONS: I think they should be adding progression bars so it would be easier to monitor the statuses off apps.

PROS: This is a reliable and modern fleet management app for all our mac/iOS devices. And their support staff are impressive! They resolve issues in no time.

CONS: I hope they would put up an issue board to track the suggestions/recommendations from the users. I think it would also be a great idea to allow users to manage the accounts using any of the devices from the fleet.

PROS: One of the best things about Fleetsmith is its seamless integration with Google SSO SAML. With this integration, enrolling new users is now easier.

CONS: Downloading large updates cannot be paused and resumed. So we have to finish downloading the updates or repeat the download from the start when something comes up.

PROS: This software allowed me to do tons of things in a much easier way: (1) enrolling new employees; (2) securing our company's systems; (3) creating a uniform fleet of PCs; and (4) improving our user experience in running updates and installing new software.

CONS: I hope they would improve their custom packages. I encountered a problem with the names of the packages which gave me a hard time installing it.

PROS: The user interface is straightforward, intuitive, and navigation is seamless.

CONS: We experience some lagging when the number of our fleet reached above 200. But it's a rare occurrence.

PROS: This is a low maintenance app but it really has a good, robust interface. It helps us work faster because of its automation. The support team is also always quick to respond when needed!

CONS: The support for iOS is a bit limited.

PROS: Here are the top things I specifically love about Fleetsmith: 1)integrations with Gsuite, 2) automation, 3) easy onboarding and termination of users, 3)regular updating reminders, 4) secured access

CONS: Fleetsmith is exclusive for macOS so we can't use it for our other clients who prefer Windows.

PROS: Generally, it's a great user experience! Thanks to the app's robust interface and amazing functions that help us keep our devices updated.

CONS: The app needs to be reinstalled sometimes in some of the devices for it to work.

PROS: Setting up devices has never been easier with Fleetsmith. I can easily add new apps and/or use the pre-built apps provided in the library. It also made it possible to update devices remotely at the most convenient time.

CONS: You have to know how to build a pkg for you to be able to add custom apps. I also wish it's easier to add password management and antivirus apps. It will also be great if users can configure each app.

PROS: It saves us time in managing various apps for different users. Fleetsmith groups devices into profiles so it's easier to do bulk actions.

CONS: Manual enrollment should be checked because it sometimes doesn't record all the details.

PROS: The platform makes much of our computer management processes more efficient and automated, especially that it works smoothly with Google Suite products. It works well with Apple Deployment platform too, which makes hiring processes easier. We can set up file storage security and network setting among other configurations in computer units that we provide to new employees, which is great for their learning processes through the onboarding phase. Moreover, the tool gives me alerts when it is time to update authorization, create and implement policies seamlessly, as well as it lets me lock lost computer units of our employees through remote methods. It supports the termination processes of our employees too. This is really a big help in my work as a manager.

CONS: We use Fleetsmith in Apple macOS, and we sometimes encounter employees that want to have computer units with Microsoft Windows. We need to find a different platform for fleet managing to cater to such demands.

PROS: Fleetsmith has a stellar interface on the admin dashboard that makes user experience superior to other alternatives. We’ve got great support from its team too. That is from presenting us the options and features of the platform, integrating it into our system, and up to the ongoing support we receive while using the tool.

CONS: It doesn’t feature a progress bar output, especially when making updates into each account. This makes it difficult to track the status of pushing an app. You only need to assume it is successful.

PROS: There are so many things to like about Fleetsmith! First, I love its straightforward user-interface. The simplicity of the interface improves our profile monitoring because we get to see changes immediately. There's also no unnecessary components. Everything is functional.

CONS: Managing custom profiles is not allowed in iOS. We also had to call for support when some components in the interface aren't working properly. But it's immediately resolved, so it's not really a problem.

PROS: Integration is a breeze, especially with their great user support and guide. Connecting with devices is also easy, then I can smoothly add all necessary apps to each unit. The process is even easier when I put those apps in the library of the platform. Moreover, I can update each connected device remotely in a short period, which means I don’t need to interrupt our employees’ workflow for it.

CONS: You need to use PKG files when adding custom applications to the platform, which makes the process somehow complicated. The tool lacks some basic yet useful applications too, especially those for security purposes such as password managers. I also wish to see better configuration control for each application on the platform too. For example, I want to see the AVG anti-virus in the platform for easier auto-updating feature, and it would be great if I can configure its setting too. That would let me tweak AVG so it would do automatic definition updates on a specified schedule.

PROS: We’ve received the platform seamlessly through Apple API, and we’ve seen that it works great for our needs. It has a very smooth interface that makes macOS fleet management easy and secure. Also, it has expert tech support that provides quick and quality response to any concerns. This platform is quite dependable!

CONS: It has no dependable and interactive community that can help with its development. For example, Fleetsmith can open an online forum that lists all its previous developments, then allow members to suggest new features. Also, the platform doesn’t have sufficient user account management features. That could have been useful for managing our administrator and regular accounts efficiently, thus we hope for updates that carry such a feature. As of now, we implement additional technical methods to address the issue.

PROS: Fleetsmith is a big help for automating our fleet management for mobile devices. The tool is also very easy to learn and use, that I only need to read its manual in one sitting. Then, I was able to implement it to our system right away. The options for accounts and applications are robust enough for our needs as well.

CONS: We’ve encountered some difficulties when deleting data remotely. For example, we’ve faced such difficulties when we laid off dozens of employees, and the process took a long time to complete in some of the devices. We worry that such inconvenience can compromise our company data when a device is lost or stolen, especially when we can’t remotely delete data in a short time. We also have some problems when setting up automatic printers, since we’ve gone through a lot of hassles when grabbing and installing needed drivers. Fleetsmith also fails in providing the support we need for such printers after we wait for a long time. Thus, we may choose a better fleet management solution soon.