Fuze is a global cloud communications software company connecting the digital and distributed workforce on any device they choose. Through an enterprise-grade unified platform with best-in-class voice user experience for calling, meeting, chatting, and sharing, technology leaders can modernize communications, reduce costs and complexity, and empower people to seamlessly collaborate whenever and wherever they want.
The software enables always-on collaborations via simplified voice communication and flexible video conferencing. It provides reimagined communication experience and user behavior-driven product design techniques to enable higher employee engagement, faster adoption, and reduced time to value.
Fuze is engineered to power all conversations for your business via a reliable and secure platform which unifies video, voice and messaging into a centralized application. Also, the program combines intelligent platform, simple user experience, and third-party enterprise applications to enrich business conversations and improve communication efficiency.
Show MoreFuze is an enterprise-grade communication platform that inspires tomorrow’s workplace, today. The software blends messaging, voice, video, and content collaboration across a distinct interface to deliver the highest level of reliability, quality, and analytics demanded by modern business. It propels your unified communication to a greater height with a reimagined user experience that makes life easy for IT administrators and business users.
Additionally, the Fuze Web helps you to leverage an invaluable experience at the convenience of your browser. The module facilitates a rich voice conferencing, modern group messaging, and video experience that quashes the hurdles experienced by orthodox web collaboration tools. With a simple click on a link, your guests are introduced to the Fuze meeting without the need for any plugins or application download.
On top of that, all your business communications are protected via stringent security measures and data privacy. It doesn’t matter where the communications take place; Fuze encrypts every facet to seal all the loopholes for data assailants. Moreover, the platform’s IT operational and security controls are audited annually via an independent firm. This ensures all its systems are HIPAA, SSAE16 SOC1 Type II, and SSAE16 SOC2 Type II compliance.
What’s more, Fuze has a scalable cloud architecture that features built-in redundancy. This ensures the entire platform is scalable, secure, and more importantly reliable in the modern UCaaS industry. Its multi-data center architecture and geographically load balanced design guarantee 99.99% uptime and a consistent business continuity.
Show MoreKnowing that businesses have unique business requirements, it is only practical they avoid deciding on a one-size-fits-all, “perfect” system. At any rate, it would be futile to try to discover such application even among branded software systems. The sensible step to do is to shortlist the several major functions that demand inspection such as important features, plans, technical skill ability of the employees, company size, etc. Next, you should follow through the product research exhaustively. Read some Fuze reviews and scrutinize each of the software programs in your list more closely. Such detailed research makes sure you steer clear of unfit software solutions and pay for the system which provides all the aspects your business requires to achieve growth.
Position of Fuze in our main categories:
Fuze is one of the top 20 Business Phone Systems products
Fuze is one of the 100 Communications Software products
Since each enterprise has unique business requirements, it is sensible for them to desist from seeking a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such a platform even among popular software applications. The smart thing to do would be to jot down the various vital factors that require consideration such as required features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Fuze Communications Software reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive homework can make sure you weed out ill-fitting applications and choose the app that offers all the elements you need for business success.
Fuze Pricing Plans:
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Fuze Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Fuze’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
We are aware that when you make a decision to purchase a Communications Software it’s important not only to find out how professionals rank it in their reviews, but also to find out if the actual people and enterprises that bought it are actually satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Fuze reviews across a vast array of social media sites. The information is then featured in a simple to understand format indicating how many people had positive and negative experience with Fuze. With that information available you should be ready to make an informed business choice that you won’t regret.
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Fuze integrates with the following business systems and applications:
Fuze average rating:
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ADD A REVIEWThe most favorable review
PROS: Fuze is a straightforward and dependable solution. We rely on it for internal and external communications. It especially comes handy when contacting employees abroad.
CONS: It takes longer than ideal to replace equipments that are no longer working properly. Other than this concern, Fuze has been working well for us. Its connectivity is especially laudable.
The least favorable review
PROS: This cloud-based solution is true to its promise. Everything has been easier for us since we replaced our traditional PBX system with this. It offers greater flexibility and is compatible with various devices.
CONS: Some of its features are more complicated than that of our previous solution. Our experience with this software would also be better if there would be less restriction on hardware phone use and if their customer service would improve.
More reviews from 14 actual users:
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Great software for calls and online meetings
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PROS: I love that this software comes in mobile version. I get to access my contacts whenever the needs arise as long as I have my phone with me.
CONS: There are times when connectivity is an issue with this software. It also takes a while to contact their support team for updating contacts.
Reliable UCaaS platform
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PROS: This software makes the job easier for our IT team. It is well-designed and it comes in a mobile version. I love that it gives me a lot of options for configuration for both mobile and desktop use. They made recent changes on the screen sharing and info viewing features which made the experience with this software a lot better for us.
CONS: There are times when we encounter issues about headset use with this software. The company could do better in terms of management and customer support service. They need to work on their Paltronics integration for it to be on par with that of their competitors on the market. More analytics feature and access would also be appreciated.
Outstanding UI design
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PROS: Fuze is well-designed and user-friendly. We now use this platform instead of desk phones.
CONS: They could work on improving their application’s load time.
Better with each update
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PROS: This platform has several great features that facilitate remote communication. It has good search capabilities and a screen sharing feature. It also allows users to modify their chat responses. It can be easily integrated with Office 365 and synched with the users’ calendar.
CONS: There is a lot of room for improvement in this software. It takes a while to load when using the screen sharing feature in a meeting that involves many participants. Its chat capabilities cannot be used simultaneously with the screen sharing feature. We also encounter issues about software use, especially whenever they release a new version.
Cost-efficient and effective solution
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PROS: This cost-friendly software facilitates our international communications. We are having a great experience using this for audio calls. It helps us stay in contact with our users and communicate with them more effectively.
CONS: We would have a better experience with this software if their updates come less often and with more improvements each time.
Good software choice for audio and video calls
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PROS: Fuze is an amazing software that enables us to conduct HD audio and video calls.
CONS: We are having a wonderful experience with this modern VoIP solution. There is nothing to dislike about it so far.
Excellent communication tool
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PROS: Fuze provides us a venue for calling, messaging, and videoconferencing.
CONS: I wish they would provide an option to put your contacts from the platform on a separate list from your call log.
The best videoconferencing tool on the market
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PROS: I have tried using several other videoconferencing tools and nothing works better for me than Fuze. It works seamlessly and its audio and video is of superior quality.
CONS: I hope they will add more customization options in this software’s future versions. Even simple settings that allow for changing of wallpapers and background colors would help a lot in improving user experience.
The only cloud-based communication platform that we trust
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PROS: One of the benefits of subscribing to this platform is it eliminates the need to maintain a server hardware. It is a cloud-based and user-friendly solution with a highly comprehensive set of features.
CONS: Fuze has its limitations as a cloud-based software. Users need to go through a registration process to add new phones.
Simple and powerful communications software
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PROS: I love that it has an uncomplicated UI design. Fuze makes it really easy to handle calls.
CONS: I wish I don’t need to update the software as frequently as they want me to. This issue may be occurring due to the pandemic. I hope they will be able to fix this soon.
Top-notch solution
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PROS: I prefer Fuze over all other similar products on the market. It is user-friendly and it comes in a small package. A good number of its features are available for use in a free trial version.
CONS: Fuze is a reliable platform. In my experience, working with it has been smooth and trouble-free. I am extremely satisfied with it so far.
Great product
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This cloud-based solution is true to its promise. Everything has been easier for us since we replaced our traditional PBX system with this. It offers greater flexibility and is compatible with various devices.
CONS: Some of its features are more complicated than that of our previous solution. Our experience with this software would also be better if there would be less restriction on hardware phone use and if their customer service would improve.
Fuze matches our company’s needs perfectly
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Fuze is a straightforward and dependable solution. We rely on it for internal and external communications. It especially comes handy when contacting employees abroad.
CONS: It takes longer than ideal to replace equipments that are no longer working properly. Other than this concern, Fuze has been working well for us. Its connectivity is especially laudable.
User-friendly and effective tool for videoconferencing
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Fuze is a reliable and efficient solution for conducting high-quality audio and video calls. Its performance is significantly better than its competitors on the market.
CONS: They could do better in terms of management and update implementation. They could also fix the bugs in their desktop application.
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Great software for calls and online meetings
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Reliable UCaaS platform
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Outstanding UI design
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Better with each update
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Cost-efficient and effective solution
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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