HandiFox Review

PROS: It integrates seamlessly with quickbooks without having to have another inventory software. Apps syncronize with quickbooks inventory and update back and forth. Apps are easy to install and user friendly. The ability to barcode and track our inventory accurately is amazing! Administration is easy. Apps are easy to use in our production - as long as procedures are followed properly all inventory should be accurately accounted for!

CONS: The HF software can only be installed at the host without the ability to have other workstations utilize the HF software (other than the apps which operate in production).

PROS: HandiFox allowed our firm to integrate our inventory and invoicing process in the most effective way. We were in need of a software that would function well with QuickBooks and found the simplicity of HandiFox easy to use. The technical support team has been excellent in setting up our program and very helpful along the way with several small computer/software issues. HandiFox has been a good experience for a first time use of an inventory application for our company. We are able to easily add and delete inventory through invoices to clients.

CONS: The initial training 2 years ago was a little brief for those of us who are not as technical savvy. Tech support has been vital to help us through the issues that we were in need of solving. This may have changed in time with the set up process.

PROS: HandiFox is a great program for handling sales off site. We use it a little differently then many companies do. Instead of one of our sales people going from customer to customer selling out of a truck or having various warehouses shipping to customers we have placed inventory at a customers site. As they pull inventory they scan it and create their own invoice. The invoice is then e-mailed to us through the scanner and a bill is generated in QuickBooks and inventories automatically adjusted. HandiFox creates a list of inventory to replenish based on sales and keeps track of where inventory is. It has helped us expand our business greatly.

CONS: Everything is perfect.

PROS: What I found to be the best feature that is when we have back orders. Before attempting to keep track of orders that sometimes took a few weeks to get the product in and then make sure you fill the order in a proper way. This not only continues to keep the order to your attention but also let you keep you billing straight and only charge your customers for what they have received and sends the new bill when the order is complete.

CONS: When you do have items that are back ordered, if you do not fill any part of that one item, it does not show in the packing slip as being back ordered.

PROS: We could not be as successful as we are without the excellent help we receive from customer service, specifically, Eugene B. He is the most responsive, technically savvy tech rep I have dealt with in my 30 years in business. He listens, responds quickly, and gets us rolling again whenever we call. Likewise, the business office is very efficient, friendly, and responsive. If your company works with Quickbooks and needs remote data interaction, Tecom/HandiFox is worth your evaluation.

CONS: We haven't had any negative encounters with this company