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Harbortouch Review

Harbortouch
Our score: 8.6 User satisfaction: 90%

What is Harbortouch?

Harbortouch POS is a versatile POS system for restaurants and retail businesses, which provides multiple payment solutions with low processing rates. Through its provided hardware, it can process EMV Chip Cards, Near Field Communications, Apple Pay, Android Pay, Samsung Pay, PCI-validated P2PE and Tokenization.

Apart from the wide payment tools and features that it offers to its more than 100,000 customers, it also provides 24/7 access to inventory, real-time sales, labor, and financial reports. Harbortouch also hooks up businesses with an ATM. Its ATM service has processing, installation, cash replenishment and equipment all handled and accorded for. Hardware to avoid check fraudulence is also provided. Through their Check Guarantee tool, checks are scanned and verified prior acceptance.

Likewise, a CRM feature is provided that gives its users fully customizable gift and loyalty cards. The POS software solution integrates with major third party products and provides a mobile app.

Harbortouch pricing starts from $29 per month.

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Overview of Harbortouch Benefits

Harbortouch helps to make your transactional processes more efficient, offering the following key benefits:

Streamlined Operations

Operations are streamlined as all tools necessary to run a restaurant or retail business are available in one hub.  Apart from processing payments, Harbortouch also has CRM features, check services, cash advance tools, ATM, and e-commerce support.

Live Reporting Data

Users have remote access to online reports of real-time sales 24/7. Business owners can opt to work anytime and anywhere as all data are accessible online. Sales and labor can be tracked. Product reports are delivered instantly and menu plans can be prepared remotely.

Online Reputation Management

Harbortouch has a tool that pools and organizes the ratings and reviews for your business from multiple online platforms. Through this feature, it allows its users to check ratings and reviews and promptly reply in a manner in line with branding.

Increased Foot Traffic

Harbortouch can effectively increase foot traffic as it can install an automated teller machine or ATM in your restaurant or retail vicinity. Money is made easily accessible so customers will be encouraged to avail themselves of your products and service. The entire installation process is hassle-free and handled by Harbortouch.

Fraud Prevention

Harbortouch offers five different sets of hardware for restaurants and retail businesses. One set is entirely dedicated to preventing fraudulent acts. Included is advanced hardware for verifying checks where businesses can easily countercheck account balance. This way, restaurants, and shops are alerted of negative check writers and risky check transactions.

High-Security Level

Harbortouch incorporated tokenization in its tools. Tokenization is a modern security measure where sensitive data is encrypted to provide customers and businesses with an extra layer of protection against hacking and fraudulent acts. Giving security prime importance encourages customers to perform repeat transactions.

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Overview of Harbortouch Features

  • Payments
  • Lighthouse
  • Gift & Loyalty
  • Check Services
  • Cash Advance
  • ATM Solutions
  • Auth.Net e-Commerce
  • POS Systems
  • Cash Registers
  • Terminals
  • Wireless
  • HarborPay

Harbortouch Position In Our Categories

Keeping in mind businesses have specific business needs, it is only prudent they steer clear of choosing a one-size-fits-all, ”best” system. At any rate, it would be hard to try to come across such application even among branded software solutions. The clever step to do would be to write down the varied significant aspects which require examination such as essential features, costing, skill aptitude of staff members, company size, etc. After which, you should conduct your product research fully. Read some of these Harbortouch evaluations and look over each of the software options in your list in detail. Such comprehensive product research can make sure you stay away from unsuitable applications and pay for the system which offers all the tools your business requires.

Position of Harbortouch in our main categories:

TOP 50

Harbortouch is one of the top 50 Restaurant Management Software products

Organizations have different wants and requirements and no software application can be perfect in such a condition. It is pointless to try to find a perfect out-of-the-box software system that fulfills all your business wants. The smart thing to do would be to adapt the system for your special requirements, staff member skill levels, finances, and other elements. For these reasons, do not hurry and invest in well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your research, look into each short-listed application in detail, read a few Harbortouch POS Systems reviews, call the vendor for explanations, and finally choose the application that provides what you need.

How Much Does Harbortouch Cost?

Harbortouch Pricing Plans:

Free Trial

FREE TRIAL

FREE

Echo POS

$29/month

Elite POS

$49/month

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What are Harbortouch pricing details?

Harbortouch Pricing Plans:

Free Trial

FREE TRIAL

FREE

Echo POS

$29/month

Elite POS

$49/month

Harbourtouch has two service packages. Businesses have the option to try both packages for a 30-day risk-free trial with the following tools and features:

Echo POS – $29/month service fee

  • No up-front costs
  • Built-for-purpose hardware with lifetime equipment warranty
  • 13.3” touch-screen display
  • Cash drawer, receipt printer, and keyboard.
  • Integrated customer display
  • 5 employee cards
  • Add-on accessories available
  • Customizable
  • Module-based software
  • Ideal for small to medium-sized businesses
  • Cloud-based reporting
  • Lighthouse
  • Setup Wizard
  • Training and 24/7 support

Elite POS – $49/month service fee

  • No up-front costs
  • Built-for-purpose hardware with lifetime equipment warranty
  • 15” touch-screen display
  • Cash drawer, receipt printer, keyboard, and mouse.
  • Barcode Scanner
  • Integrated customer display
  • 10 employee cards
  • Add-on accessories available
  • Supports businesses of all sizes
  • Cloud-based reporting
  • Lighthouse
  • Onsite installation
  • Training and 24/7 support

User Satisfaction

Positive Social Media Mentions 58
Negative Social Media Mentions 5

We are aware that when you choose to purchase a POS Systems it’s vital not only to see how experts evaluate it in their reviews, but also to check if the actual people and businesses that use this software are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Harbortouch reviews across a wide range of social media sites. The information is then featured in an easy to understand way showing how many people had positive and negative experience with Harbortouch. With that information available you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Harbortouch?

Harbortouch integrates with the following third-party software for seamless administration and operation.

Marketing:

  • FiveStars
  • MailChimp

Inventory:

  • Sarbari
  • Orca Ordering & Inventory

Scheduling and Communication Software:

  • Sling

Payment:

  • Clearbanc
  • Apple PayTM
  • Android PayTM
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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