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Harbortouch Review

Harbortouch
Our score: 8.6 User satisfaction: 90%

What is Harbortouch?

Harbortouch POS is a versatile POS system for restaurants and retail businesses, which provides multiple payment solutions with low processing rates. Through its provided hardware, it can process EMV Chip Cards, Near Field Communications, Apple Pay, Android Pay, Samsung Pay, PCI-validated P2PE and Tokenization.

Apart from the wide payment tools and features that it offers to its more than 100,000 customers, it also provides 24/7 access to inventory, real-time sales, labor, and financial reports. Harbortouch also hooks up businesses with an ATM. Its ATM service has processing, installation, cash replenishment and equipment all handled and accorded for. Hardware to avoid check fraudulence is also provided. Through their Check Guarantee tool, checks are scanned and verified prior acceptance.

Likewise, a CRM feature is provided that gives its users fully customizable gift and loyalty cards. The POS software solution integrates with major third party products and provides a mobile app.

Harbortouch pricing starts from $29 per month.

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Overview of Harbortouch Benefits

Harbortouch helps to make your transactional processes more efficient, offering the following key benefits:

Streamlined Operations

Operations are streamlined as all tools necessary to run a restaurant or retail business are available in one hub.  Apart from processing payments, Harbortouch also has CRM features, check services, cash advance tools, ATM, and e-commerce support.

Live Reporting Data

Users have remote access to online reports of real-time sales 24/7. Business owners can opt to work anytime and anywhere as all data are accessible online. Sales and labor can be tracked. Product reports are delivered instantly and menu plans can be prepared remotely.

Online Reputation Management

Harbortouch has a tool that pools and organizes the ratings and reviews for your business from multiple online platforms. Through this feature, it allows its users to check ratings and reviews and promptly reply in a manner in line with branding.

Increased Foot Traffic

Harbortouch can effectively increase foot traffic as it can install an automated teller machine or ATM in your restaurant or retail vicinity. Money is made easily accessible so customers will be encouraged to avail themselves of your products and service. The entire installation process is hassle-free and handled by Harbortouch.

Fraud Prevention

Harbortouch offers five different sets of hardware for restaurants and retail businesses. One set is entirely dedicated to preventing fraudulent acts. Included is advanced hardware for verifying checks where businesses can easily countercheck account balance. This way, restaurants, and shops are alerted of negative check writers and risky check transactions.

High-Security Level

Harbortouch incorporated tokenization in its tools. Tokenization is a modern security measure where sensitive data is encrypted to provide customers and businesses with an extra layer of protection against hacking and fraudulent acts. Giving security prime importance encourages customers to perform repeat transactions.

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Overview of Harbortouch Features

  • Payments
  • Lighthouse
  • Gift & Loyalty
  • Check Services
  • Cash Advance
  • ATM Solutions
  • Auth.Net e-Commerce
  • POS Systems
  • Cash Registers
  • Terminals
  • Wireless
  • HarborPay

Harbortouch Position In Our Categories

Knowing that companies have distinct business demands, it is prudent they avoid preferring an all-in-one, ideal business program. Needless to say, it would be almost impossible to try to chance on such application even among popular software solutions. The practical thing to do should be to tabulate the numerous key factors that merit deliberation including critical features, costing, skill competence of the employees, business size, etc. Next, you must perform the product research fully. Browse through some Harbortouch evaluations and look over each of the software solutions in your list in detail. Such all-encompassing research guarantees you avoid poorly fit applications and subscribe to the one that includes all the tools your company requires.

Position of Harbortouch in our main categories:

TOP 50

Harbortouch is one of the top 50 Restaurant Management Software products

Every organization has different needs and requires a software that can be customized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no system can provide perfect features out-of-the-box. When you look for a software product, first be sure what you require it for. Read some Harbortouch POS Systems reviews and ask yourself do you desire basic functionality or do you need sophisticated functionality? Are there any industry-specific tools that you are seeking? Find the answers to these queries to help your search. There are lots of aspects that you need to reflect on and these include your finances, particular business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the app that presents all that you want to boost your company effectiveness and productivity.

How Much Does Harbortouch Cost?

Harbortouch Pricing Plans:

Free Trial

FREE TRIAL

FREE

Echo POS

$29/month

Elite POS

$49/month

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What are Harbortouch pricing details?

Harbortouch Pricing Plans:

Free Trial

FREE TRIAL

FREE

Echo POS

$29/month

Elite POS

$49/month

Harbourtouch has two service packages. Businesses have the option to try both packages for a 30-day risk-free trial with the following tools and features:

Echo POS – $29/month service fee

  • No up-front costs
  • Built-for-purpose hardware with lifetime equipment warranty
  • 13.3” touch-screen display
  • Cash drawer, receipt printer, and keyboard.
  • Integrated customer display
  • 5 employee cards
  • Add-on accessories available
  • Customizable
  • Module-based software
  • Ideal for small to medium-sized businesses
  • Cloud-based reporting
  • Lighthouse
  • Setup Wizard
  • Training and 24/7 support

Elite POS – $49/month service fee

  • No up-front costs
  • Built-for-purpose hardware with lifetime equipment warranty
  • 15” touch-screen display
  • Cash drawer, receipt printer, keyboard, and mouse.
  • Barcode Scanner
  • Integrated customer display
  • 10 employee cards
  • Add-on accessories available
  • Supports businesses of all sizes
  • Cloud-based reporting
  • Lighthouse
  • Onsite installation
  • Training and 24/7 support

User Satisfaction

Positive Social Media Mentions 58
Negative Social Media Mentions 5

We realize that when you make a decision to buy a POS Systems it’s vital not only to learn how professionals rank it in their reviews, but also to find out whether the actual users and companies that use it are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Harbortouch reviews across a vast range of social media sites. The data is then displayed in a simple to digest format revealing how many users had positive and negative experience with Harbortouch. With that information available you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Harbortouch?

Harbortouch integrates with the following third-party software for seamless administration and operation.

Marketing:

  • FiveStars
  • MailChimp

Inventory:

  • Sarbari
  • Orca Ordering & Inventory

Scheduling and Communication Software:

  • Sling

Payment:

  • Clearbanc
  • Apple PayTM
  • Android PayTM
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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