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Harbortouch Review

Harbortouch
Our score: 8.6 User satisfaction: 90%

What is Harbortouch?

Harbortouch POS is a versatile POS system for restaurants and retail businesses, which provides multiple payment solutions with low processing rates. Through its provided hardware, it can process EMV Chip Cards, Near Field Communications, Apple Pay, Android Pay, Samsung Pay, PCI-validated P2PE and Tokenization.

Apart from the wide payment tools and features that it offers to its more than 100,000 customers, it also provides 24/7 access to inventory, real-time sales, labor, and financial reports. Harbortouch also hooks up businesses with an ATM. Its ATM service has processing, installation, cash replenishment and equipment all handled and accorded for. Hardware to avoid check fraudulence is also provided. Through their Check Guarantee tool, checks are scanned and verified prior acceptance.

Likewise, a CRM feature is provided that gives its users fully customizable gift and loyalty cards. The POS software solution integrates with major third party products and provides a mobile app.

Harbortouch pricing starts from $29 per month.

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Overview of Harbortouch Benefits

Harbortouch helps to make your transactional processes more efficient, offering the following key benefits:

Streamlined Operations

Operations are streamlined as all tools necessary to run a restaurant or retail business are available in one hub.  Apart from processing payments, Harbortouch also has CRM features, check services, cash advance tools, ATM, and e-commerce support.

Live Reporting Data

Users have remote access to online reports of real-time sales 24/7. Business owners can opt to work anytime and anywhere as all data are accessible online. Sales and labor can be tracked. Product reports are delivered instantly and menu plans can be prepared remotely.

Online Reputation Management

Harbortouch has a tool that pools and organizes the ratings and reviews for your business from multiple online platforms. Through this feature, it allows its users to check ratings and reviews and promptly reply in a manner in line with branding.

Increased Foot Traffic

Harbortouch can effectively increase foot traffic as it can install an automated teller machine or ATM in your restaurant or retail vicinity. Money is made easily accessible so customers will be encouraged to avail themselves of your products and service. The entire installation process is hassle-free and handled by Harbortouch.

Fraud Prevention

Harbortouch offers five different sets of hardware for restaurants and retail businesses. One set is entirely dedicated to preventing fraudulent acts. Included is advanced hardware for verifying checks where businesses can easily countercheck account balance. This way, restaurants, and shops are alerted of negative check writers and risky check transactions.

High-Security Level

Harbortouch incorporated tokenization in its tools. Tokenization is a modern security measure where sensitive data is encrypted to provide customers and businesses with an extra layer of protection against hacking and fraudulent acts. Giving security prime importance encourages customers to perform repeat transactions.

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Overview of Harbortouch Features

  • Payments
  • Lighthouse
  • Gift & Loyalty
  • Check Services
  • Cash Advance
  • ATM Solutions
  • Auth.Net e-Commerce
  • POS Systems
  • Cash Registers
  • Terminals
  • Wireless
  • HarborPay

Harbortouch Position In Our Categories

Because companies have distinct business-related needs, it is only rational they avoid getting an all-encompassing, ideal system. Needless to say, it is almost impossible to try to stumble on such a software solution even among branded software solutions. The practical step to undertake should be to tabulate the numerous significant factors which demand deliberation such as critical features, pricing, technical skill capability of staff, organizational size, etc. The second step is, you should double down on the research thoroughly. Browse over some of these Harbortouch reviews and check out each of the software systems in your list more closely. Such detailed product investigation ascertains you stay away from ill-fitting apps and select the one that delivers all the features your company requires.

Position of Harbortouch in our main categories:

TOP 50

Harbortouch is one of the top 50 Restaurant Management Software products

Each enterprise has its own characteristics, and might require a particular type of POS Systems solution that will be fit for their company size, type of clients and staff and even particular niche they deal with. It's not wise to count on finding an ideal services that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few Harbortouch POS Systems reviews first and even then you should pay attention to what the solution is supposed to do for your business and your employees. Do you need a simple and intuitive solution with just basic features? Will you actually make use of the complex tools needed by pros and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a solid software that will match your budget.

How Much Does Harbortouch Cost?

Harbortouch Pricing Plans:

Free Trial

FREE TRIAL

FREE

Echo POS

$29/month

Elite POS

$49/month

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What are Harbortouch pricing details?

Harbortouch Pricing Plans:

Free Trial

FREE TRIAL

FREE

Echo POS

$29/month

Elite POS

$49/month

Harbourtouch has two service packages. Businesses have the option to try both packages for a 30-day risk-free trial with the following tools and features:

Echo POS – $29/month service fee

  • No up-front costs
  • Built-for-purpose hardware with lifetime equipment warranty
  • 13.3” touch-screen display
  • Cash drawer, receipt printer, and keyboard.
  • Integrated customer display
  • 5 employee cards
  • Add-on accessories available
  • Customizable
  • Module-based software
  • Ideal for small to medium-sized businesses
  • Cloud-based reporting
  • Lighthouse
  • Setup Wizard
  • Training and 24/7 support

Elite POS – $49/month service fee

  • No up-front costs
  • Built-for-purpose hardware with lifetime equipment warranty
  • 15” touch-screen display
  • Cash drawer, receipt printer, keyboard, and mouse.
  • Barcode Scanner
  • Integrated customer display
  • 10 employee cards
  • Add-on accessories available
  • Supports businesses of all sizes
  • Cloud-based reporting
  • Lighthouse
  • Onsite installation
  • Training and 24/7 support

User Satisfaction

Positive Social Media Mentions 58
Negative Social Media Mentions 5

We are aware that when you make a decision to buy a POS Systems it’s crucial not only to learn how experts rank it in their reviews, but also to discover if the actual people and enterprises that purchased it are indeed content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Harbortouch reviews across a broad array of social media sites. The information is then presented in an easy to digest way showing how many clients had positive and negative experience with Harbortouch. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Harbortouch?

Harbortouch integrates with the following third-party software for seamless administration and operation.

Marketing:

  • FiveStars
  • MailChimp

Inventory:

  • Sarbari
  • Orca Ordering & Inventory

Scheduling and Communication Software:

  • Sling

Payment:

  • Clearbanc
  • Apple PayTM
  • Android PayTM
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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