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IDEXX Neo Review

IDEXX Neo
Our score: 7.7 User satisfaction: N/A

What is IDEXX Neo?

IDEXX Neo is a veterinary practice management software that boasts of easy-to-use tools and reasonable pricing. The technology is cloud-hosted so that veterinarians can use it anytime and anywhere as long as they are connected to the internet.

Since the program was created by a veterinarian, IDEXX Neo’s comprehensive features were designed to be intuitive and can be learned quickly even by those who are not familiar with today’s latest technologies. Veterinarians can focus more on their practice as the software covers operational tasks such as managing appointments, sending email reminders, updating calendars, storing images, monitoring inventory, safekeeping patient records, and more. It can also perform financial activities and generate forecasts. Customers can also receive hand outs, flyers, and other informational materials whenever they send an email or an invoice. Finally, there is no info online about whether IDEXX Neo is HIPAA compliant. 

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Overview of IDEXX Neo Benefits

IDEXX Neo’s workflow is streamlined so that veterinarians can save time and focus more on their actual veterinary practice. Key functions can be performed with just one click, such as creating a patient consult from a schedule, coverting an estimate into a patient consult, accepting payments, and viewing financial activities. Users can also fast track procedures without compromising quality with the help of reusable procedure templates. These allow users to quickly add formatted note templates with preloaded text and related product or service codes. Templates can also be set to specifiy visit types, procedure steps, and group products offerings into a single invoice line.

IDEXX Neo integrates with IDEXX Reference Laboratories and IDEXX In-house Analyzers with the help of VetConnect PLUS. This collaboration helps reduce manual steps and ensures no charges for diagnostics get wasted.

Easy automated reminders help veterinarians stay on top of their schedules. Reminders can be triggered by a product or service, added to an invoice, or directly to a  patient’s record. Users can also set automated email and text communications.  Automated postcard reminders are also available.

IDEXX Neo can also serve as a cloud-based repository for images and patient records. It has tools to save important records online without having to print, scan, or fax.

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Overview of IDEXX Neo Features

  • Billing and Invoicing
  • Image Storage Capabilities
  • Patient Records Management
  • Prescription Management
  • SOAP Notes
  • Open API
  • Email and Text Reminders
  • Automated Communications
  • Task Scheduling
  • Inventory Monitoring
  • Appointment Scheduling
  • Multi-location Capabilities

IDEXX Neo Position In Our Categories

Since companies have unique business wants, it is only practical that they avoid settling on a one-size-fits-all, ”best” business application. However, it is futile to try to find such application even among popular software systems. The practicable thing to undertake should be to narrow down the numerous important factors that necessitate analysis including key features, price plans, skill aptitude of staff, organizational size, etc. Thereafter, you should double down on your research exhaustively. Have a look at some of these IDEXX Neo review articles and explore the other software options in your list in detail. Such detailed product investigation guarantee you drop unsuitable applications and pay for the one that includes all the benefits your company requires for optimal results.

Position of IDEXX Neo in our main categories:

TOP 500

IDEXX Neo is one of the top 500 Business Process Management Software products

TOP 100

IDEXX Neo is one of the 100 Medical Practice Management Software products

If you are considering IDEXX Neo it may also be sensible to check out other subcategories of Medical Practice Management Software gathered in our base of B2B software reviews.

Since each organization has unique business wants, it is sensible for them to refrain from seeking a one-size-fits-all perfect software solution. Needless to say, it would be pointless to try to find such an app even among market-leading software platforms. The intelligent thing to do would be to jot down the various important factors that require consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some IDEXX Neo Medical Practice Management Software reviews and look into each of the other solutions in your shortlist in detail. Such in-depth research can make certain you reject ill-fitting systems and zero in on the system that provides all the features you need for business success.

How Much Does IDEXX Neo Cost?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

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What are IDEXX Neo pricing details?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

IDEXX Neo offers enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your needs:

Mobile Clinic – $199/month

  • 1 Doctor 
  • Single Location
  • Single Doctor

Multi-Doctor – $249/month

  • 2 to 10 Doctors
  • Single Location

The initial setup is free with a 2-year commitment ($2,900 without commitment). A low, one-time data conversion fee applies when transferring your existing data from your current veterinary practice management software.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to buy a Medical Practice Management Software it’s important not only to see how professionals score it in their reviews, but also to discover whether the actual people and enterprises that bought this software are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and IDEXX Neo reviews across a broad array of social media sites. The data is then displayed in a simple to digest way revealing how many customers had positive and negative experience with IDEXX Neo. With that information available you should be equipped to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for IDEXX Neo?

IDEXX Neo integrates with IDEXX In-house Analyzers and IDEXX Reference Laboratories, both of which are powered by VetConnect PLUS.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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