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IDEXX Neo Review

IDEXX Neo
Our score: 7.7 User satisfaction: N/A

What is IDEXX Neo?

IDEXX Neo is a veterinary practice management software that boasts of easy-to-use tools and reasonable pricing. The technology is cloud-hosted so that veterinarians can use it anytime and anywhere as long as they are connected to the internet.

Since the program was created by a veterinarian, IDEXX Neo’s comprehensive features were designed to be intuitive and can be learned quickly even by those who are not familiar with today’s latest technologies. Veterinarians can focus more on their practice as the software covers operational tasks such as managing appointments, sending email reminders, updating calendars, storing images, monitoring inventory, safekeeping patient records, and more. It can also perform financial activities and generate forecasts. Customers can also receive hand outs, flyers, and other informational materials whenever they send an email or an invoice. Finally, there is no info online about whether IDEXX Neo is HIPAA compliant. 

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Overview of IDEXX Neo Benefits

IDEXX Neo’s workflow is streamlined so that veterinarians can save time and focus more on their actual veterinary practice. Key functions can be performed with just one click, such as creating a patient consult from a schedule, coverting an estimate into a patient consult, accepting payments, and viewing financial activities. Users can also fast track procedures without compromising quality with the help of reusable procedure templates. These allow users to quickly add formatted note templates with preloaded text and related product or service codes. Templates can also be set to specifiy visit types, procedure steps, and group products offerings into a single invoice line.

IDEXX Neo integrates with IDEXX Reference Laboratories and IDEXX In-house Analyzers with the help of VetConnect PLUS. This collaboration helps reduce manual steps and ensures no charges for diagnostics get wasted.

Easy automated reminders help veterinarians stay on top of their schedules. Reminders can be triggered by a product or service, added to an invoice, or directly to a  patient’s record. Users can also set automated email and text communications.  Automated postcard reminders are also available.

IDEXX Neo can also serve as a cloud-based repository for images and patient records. It has tools to save important records online without having to print, scan, or fax.

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Overview of IDEXX Neo Features

  • Billing and Invoicing
  • Image Storage Capabilities
  • Patient Records Management
  • Prescription Management
  • SOAP Notes
  • Open API
  • Email and Text Reminders
  • Automated Communications
  • Task Scheduling
  • Inventory Monitoring
  • Appointment Scheduling
  • Multi-location Capabilities

IDEXX Neo Position In Our Categories

Because companies have special business wants, it is only wise that they abstain from preferring a one-size-fits-all, ”best” business program. Nevertheless, it would be almost impossible to discover such application even among branded software products. The efficient step to undertake should be to take note of the various key aspects that merit inspection like key features, plans, skill levels of staff members, business size, etc. The second step is, you must follow through your research to a full extent. Read some IDEXX Neo analyses and scrutinize each of the software solutions in your list more closely. Such comprehensive research guarantee you circumvent unfit software products and choose the one which offers all the benefits your business requires to achieve growth.

Position of IDEXX Neo in our main categories:

TOP 500

IDEXX Neo is one of the top 500 Business Process Management Software products

TOP 100

IDEXX Neo is one of the 100 Medical Practice Management Software products

If you are interested in IDEXX Neo it might also be sensible to investigate other subcategories of Medical Practice Management Software gathered in our database of B2B software reviews.

Companies have diverse needs and requirements and no software application can be ideal in such a scenario. It is futile to try to find an ideal off-the-shelf software app that meets all your business needs. The smart thing to do would be to customize the application for your special needs, worker skill levels, finances, and other aspects. For these reasons, do not rush and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your particular wants. Do your homework, investigate each short-listed platform in detail, read a few IDEXX Neo Medical Practice Management Software reviews, call the maker for clarifications, and finally choose the product that presents what you require.

How Much Does IDEXX Neo Cost?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

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What are IDEXX Neo pricing details?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

IDEXX Neo offers enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your needs:

Mobile Clinic – $199/month

  • 1 Doctor 
  • Single Location
  • Single Doctor

Multi-Doctor – $249/month

  • 2 to 10 Doctors
  • Single Location

The initial setup is free with a 2-year commitment ($2,900 without commitment). A low, one-time data conversion fee applies when transferring your existing data from your current veterinary practice management software.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to purchase a Medical Practice Management Software it’s important not only to find out how experts rank it in their reviews, but also to check whether the actual users and businesses that purchased these solutions are genuinely happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IDEXX Neo reviews across a vast array of social media sites. The data is then featured in an easy to digest way revealing how many users had positive and negative experience with IDEXX Neo. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for IDEXX Neo?

IDEXX Neo integrates with IDEXX In-house Analyzers and IDEXX Reference Laboratories, both of which are powered by VetConnect PLUS.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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