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IDEXX Neo Review

IDEXX Neo
Our score: 7.7 User satisfaction: N/A

What is IDEXX Neo?

IDEXX Neo is a veterinary practice management software that boasts of easy-to-use tools and reasonable pricing. The technology is cloud-hosted so that veterinarians can use it anytime and anywhere as long as they are connected to the internet.

Since the program was created by a veterinarian, IDEXX Neo’s comprehensive features were designed to be intuitive and can be learned quickly even by those who are not familiar with today’s latest technologies. Veterinarians can focus more on their practice as the software covers operational tasks such as managing appointments, sending email reminders, updating calendars, storing images, monitoring inventory, safekeeping patient records, and more. It can also perform financial activities and generate forecasts. Customers can also receive hand outs, flyers, and other informational materials whenever they send an email or an invoice. Finally, there is no info online about whether IDEXX Neo is HIPAA compliant. 

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Overview of IDEXX Neo Benefits

IDEXX Neo’s workflow is streamlined so that veterinarians can save time and focus more on their actual veterinary practice. Key functions can be performed with just one click, such as creating a patient consult from a schedule, coverting an estimate into a patient consult, accepting payments, and viewing financial activities. Users can also fast track procedures without compromising quality with the help of reusable procedure templates. These allow users to quickly add formatted note templates with preloaded text and related product or service codes. Templates can also be set to specifiy visit types, procedure steps, and group products offerings into a single invoice line.

IDEXX Neo integrates with IDEXX Reference Laboratories and IDEXX In-house Analyzers with the help of VetConnect PLUS. This collaboration helps reduce manual steps and ensures no charges for diagnostics get wasted.

Easy automated reminders help veterinarians stay on top of their schedules. Reminders can be triggered by a product or service, added to an invoice, or directly to a  patient’s record. Users can also set automated email and text communications.  Automated postcard reminders are also available.

IDEXX Neo can also serve as a cloud-based repository for images and patient records. It has tools to save important records online without having to print, scan, or fax.

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Overview of IDEXX Neo Features

  • Billing and Invoicing
  • Image Storage Capabilities
  • Patient Records Management
  • Prescription Management
  • SOAP Notes
  • Open API
  • Email and Text Reminders
  • Automated Communications
  • Task Scheduling
  • Inventory Monitoring
  • Appointment Scheduling
  • Multi-location Capabilities

IDEXX Neo Position In Our Categories

Knowing that companies have distinct business demands, it is sensible that they avoid seeking a one-size-fits-all, “perfect” software product. Regardless, it is nearly futile to stumble on such a software product even among popular software systems. The efficient step to undertake should be to spell out the varied important aspects which necessitate research including important features, costing, technical skill capability of staff members, organizational size, etc. After which, you must double down on the research through and through. Go over some of these IDEXX Neo analyses and check out each of the software options in your shortlist in detail. Such comprehensive product investigation ascertains you circumvent unfit apps and buy the one which offers all the tools your business requires.

Position of IDEXX Neo in our main categories:

TOP 500

IDEXX Neo is one of the top 500 Business Process Management Software products

TOP 100

IDEXX Neo is one of the 100 Medical Practice Management Software products

If you are considering IDEXX Neo it may also be sensible to examine other subcategories of Medical Practice Management Software gathered in our base of B2B software reviews.

Every enterprise is different, and might need a particular type of Medical Practice Management Software solution that will be fit for their company size, type of customers and staff and even specific niche they support. We advise you don't count on finding a perfect solution that is going to work for every business regardless of their history is. It may be a good idea to read a few IDEXX Neo Medical Practice Management Software reviews first and even then you should remember what the solution is supposed to do for your company and your employees. Do you need a simple and straightforward app with only elementary functions? Will you actually make use of the advanced functionalities needed by pros and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable software that will match your budget.

How Much Does IDEXX Neo Cost?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

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What are IDEXX Neo pricing details?

IDEXX Neo Pricing Plans:

Free Trial

Mobile Clinic

$199/month

Multi-Doctor

$249/month

IDEXX Neo offers enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your needs:

Mobile Clinic – $199/month

  • 1 Doctor 
  • Single Location
  • Single Doctor

Multi-Doctor – $249/month

  • 2 to 10 Doctors
  • Single Location

The initial setup is free with a 2-year commitment ($2,900 without commitment). A low, one-time data conversion fee applies when transferring your existing data from your current veterinary practice management software.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to buy a Medical Practice Management Software it’s important not only to see how professionals score it in their reviews, but also to find out whether the actual clients and enterprises that bought this software are indeed satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and IDEXX Neo reviews across a vast array of social media sites. The data is then displayed in a simple to digest format indicating how many people had positive and negative experience with IDEXX Neo. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for IDEXX Neo?

IDEXX Neo integrates with IDEXX In-house Analyzers and IDEXX Reference Laboratories, both of which are powered by VetConnect PLUS.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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