AthenaHealth Review

Our score: 9.3 User satisfaction: 95%

What is AthenaHealth?

AthenaHealth is a powerful electronic health records (EHR) system for physicians, hospitals, and medical communities that incorporates practice management and care coordination among others. AthenaHealth is comprised of five solutions – Athenaclinicals, AthenaCollector, AthenaCommunicator, AthenaCoordinator, and AthenaClarity.

Athenaclinicals is the software’s electronic medical record clinical charting platform while AthenaCollector addresses the practice management requirements of users. AthenaCommunicator provides doctors with a communications platform that allows them to converse with their fellow doctors and patients. Athenacoordinator makes order transmission and information sharing simple. AthenaClarity provides users with a data analytics module that allows users to perform Financial and Operations Management tasks as well as Population Health Management and Care Management functions.

AthenaHealth uses tools and services that meet the demands of HIPAA and enable the provider to achieve compliance with ease.

Overview of AthenaHealth Benefits

AthenaHealth simplifies and streamlines medical documentation with its athenaclinicals module, which is basically the suite’s full service electronic health records (EHR) database. Doctors don’t have to deal with the pain that comes from organizing patient records using hundreds of file cabinets. All records are moved into the cloud where doctors can access quickly and easily. The module automatically updates and doesn’t cost a thing.

Are you a doctor who is closely monitoring a patient? Are you performing a medical research and require specific cases to build up your study? Or do you simply want to review a patient’s history? Athenaclinicals makes sure you have the document you need whenever you need them without you digging through hundreds of medical records and files.

Athenacommunicator provides patients with a quick and easy access to their doctor’s office though web messaging or email. For specific patients that require specific care, an after-hours phone service can be set up for immediate assistance. Athenacommunicator also helps patients and doctors set up the best schedules for follow-up appointments, significantly reducing the number of amount of no-shows and missed patient appointments.

AthenaCollector integrates practice management, extensive rules database, and back-office services into a single, unified platform. This module is specifically developed to help doctors process their claims. With AthenaCollector, doctors don’t have to spend their precious time sending and processing claims. The software does all the hard work, including claim tracking, denial management, and checking patient eligibility.

Overview of AthenaHealth Features

  • Electronic Health Records
  • Medical Billing
  • Patient Engagement
  • Order Transmission
  • Secure Text Messaging
  • Epocrates
  • Revenue Cycle Management
  • Care Coordination
  • Population Health

AthenaHealth Position In Our Categories

Because companies have distinct business requirements, it is only wise they abstain from picking an all-encompassing, “perfect” system. Nonetheless, it would be futile to come across such a software product even among sought-after software products. The right step to do should be to take note of the varied main factors that merit scrutiny including important features, packages, technical skill aptitude of staff members, business size, etc. After which, you must perform your research exhaustively. Read some of these AthenaHealth analyses and look over the other software products in your list more closely. Such detailed research ascertains you steer clear of poorly fit software products and select the one that includes all the function your company requires for success.

Position of AthenaHealth in our main categories:


AthenaHealth is top 1 Medical Practice Management Software product

If you are considering AthenaHealth it may also be beneficial to check out other subcategories of Medical Practice Management Software collected in our database of SaaS software reviews.

Every organization has different needs and needs an application that can be personalized for their size, kind of staff members and customers, and the particular industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you look for a software product, first be sure what you require it for. Read some AthenaHealth Medical Practice Management Software reviews and ask yourself do you need basic tools or do you want sophisticated functionality? Are there any industry-specific tools that you are searching for? Find the answers to these questions to help your search. There are multiple elements that you need to reflect on and these include your finances, particular business wants, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally select the platform that presents all that you want to improve your organization competence and productivity.

How Much Does AthenaHealth Cost?

AthenaHealth Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact AthenaHealth for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 1

We realize that when you make a decision to buy Medical Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AthenaHealth reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AthenaHealth. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are AthenaHealth pricing details?

AthenaHealth Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact AthenaHealth for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for AthenaHealth?

No information available.


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Reviewed By Louie Andre
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